Hello Christopher
I have just now installed the Precise beta2, and I can report that the
problem is solved. The harddisk now works.
The Iomega external HDD is a strange construction. It is delivered with a
virtual CD, containing a (useless) encryption program. This cd can be
removed using an
Per Gjerlov, this bug report is being closed due to your last comment
regarding this being fixed with an update. For future reference you can
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Per Gjerlov, thank you for reporting this and helping make Ubuntu
better. This bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue?
Can you try with the latest development release of Ubuntu? ISO CD images
are available from
It seems like I have the same or similar problem.
Trying to attach an (usb3-capable) Iomega Prestige 1.5TB 2.5 to a
builtin USB3.0 port of a Clevo P150HM laptop, dmesg gives the following
lines:
[96648.546177] usb 4-2: new SuperSpeed USB device number 5 using xhci_hcd
[96648.588330] xhci_hcd
Slightly changed behaviour: After the latest kernel update (2.6.38-11)
the system is not freezing when the disk is connected, but it is still
not recognized. Same problem exists in Oneiric beta 2.
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apport information
** Tags added: apport-collected natty running-unity
** Description changed:
I have a computer with a MSI mainboard MS7519 with an Intel chipset. The CPU
is an Intel Core 2 Duo E8400. My Ubuntu system is Natty with the 2.6.38-10
kernel. I have installed a Transcend USB 3.0
When the harddisk is attached after the system is running, the system
freezes completely after ab. 10 seconds - power off is required. When
the harddisk is attached before start, it is simply not recognized.
** Changed in: linux (Ubuntu)
Status: Incomplete = Confirmed
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** Package changed: ubuntu = linux (Ubuntu)
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https://bugs.launchpad.net/bugs/825722
Title:
External USB3 harddisk do not connect
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