** Tags removed: udp
** Tags added: reviewedbydesignq
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Title:
User Documentation should be easier to access
To manage notifications about this
Hi, I'm going to go ahead and close this bug.
Ubuntu Help is now (in Ubuntu 12.10 Alpha Quantal Quetzal) a link in
the system status menu at the far top right of the screen. This now
gives two entry points to Help (the other is through the Dash, the first
button on the launcher at the left).
Chauncellor, you're right. Two thirds of the Desired Solution (the Ask
Ubuntu link, and the branding) has nothing to do with this bug, and the
other third is unlikely to solve the problem. We can and should test
this, but it would be surprising if the first thought of people needing
help was I
** Changed in: ayatana-design
Status: Fix Committed = New
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Title:
User Documentation should be easier to access
To manage notifications
** Changed in: ayatana-design
Importance: Undecided = Medium
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Title:
User Documentation should be easier to access
To manage notifications
** Description changed:
Ubuntu ships with a useful pre-installed User Guide, but it's rather
difficult for users to find it.
Amanda has always used Windows but is frustrated with her computer
because it might have a virus. She hears on the radio about something
new called Ubuntu
I have to say that having a small menu entry on an obscure-looking
indicator at the edge of the screen is not easy to discover. Terrible,
terrible solution.
I don't see what's so offensive about just having a launcher icon.
Perhaps it's because there is a large amount of them already placed but
** Changed in: ayatana-design
Assignee: (unassigned) = Matthew Paul Thomas (mpt)
** Changed in: ayatana-design
Status: Confirmed = In Progress
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Even Vodacom had to make it more accessible by adding an user guide
right on the desktop where is really obvious (see pic):
http://blog.canonical.com/wp-content/uploads//2011/12/NED_0181.jpg
http://blog.canonical.com/2011/12/19/vodacom-success/
to solve this bug it needs to be something just as
IMHO introduction to the Ubuntu (not only unity) should be intaractive.
Imagine arrow pointing at dash icon saying This is your main menu
called Dash. Click it.. User clicks, dash opens and arrow points out
all items in the dash, explains them and encourages user to try them
out.
Also there
Or Maybe like Android 4.0, draw a circle showing specific parts of the
Unity UI (the first time the session is up, and at the same time as user
knows and open a new part of the UI, like the Dash, etc) and telling the
function of it.
El 13/12/2011 20:06, Grzegorz G. 860...@bugs.launchpad.net
Changed to confirmed as it affects multiple users.
** Changed in: unity (Ubuntu)
Status: Incomplete = Confirmed
** Changed in: unity
Status: Incomplete = Confirmed
** Changed in: ayatana-design
Status: New = Confirmed
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@Fitoschido
That's exactly what i was talking about, they just file and answer their
own bugs.
And it seems they only discuss things in their mailing list, so one
would have to submit this bug there... and maybe if they feel like it
they might start discussing it.
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@manny, I do not appreciate receiving rants in my inbox. I subscribe to
bugs to get pertinent information. Kindly cease.
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Title:
User
@Chauncellor
sorry about your inbox, but you wont be seeing any pertinent
information or any other info of interest about this bug any time soon.
Anyway I'll kindly follow your wishes so ... [/end-rant]
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sorry, but am not convinced the design team even looks at the bugs on
launchpad.
they just discuss things closed doors and then head straight to bugs
marked as [UIFe] or something weird like that.
am sure this bug will stay marked as incomplete for months or years like
many others around here...
@manny: Please inform yourself.
Design team has an account in Launchpad, and they also file and answer
bugs here.
You can join discussions in the mailing lists, you aren’t excluded.
UIFe means: UI Freeze exception.
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@Matthew: no, the bug won't expire because there is still an upstream
aytana-design task which is opened. Then, when aytana-design answer, I
have a script to set the unity status to won't fix if aytana-design
tells there is nothing to fix or set automatically back to triaged if
a design solution
Oh boy, they approved yet another icon in the launcher (system
settings), that is Not going to Solve the heart of the problem of users
not knowing their way around in ubuntu:
https://bugs.launchpad.net/ayatana-design/+bug/764744
The only thing that will solve the root is a visible user guide /
The new desktop appmenu shows help, but I think it's a little bit hidden.
El 30/09/2011 23:30, manny 860...@bugs.launchpad.net escribió:
Oh boy, they approved yet another icon in the launcher (system
settings), that is Not going to Solve the heart of the problem of users
not knowing their way
Adaptable Gimp is a good example of how something so complex can
become so easy thanks to super accessible help:
http://www.youtube.com/watch?v=qP8c2R8YEb4feature=player_embedded
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Back to the issue at hand, maybe it would be a good idea for there to be
a launcher on the Desktop in easy reach, or at least a (removable)
indicator in the tray thing.
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** Changed in: unity
Status: New = Opinion
** Changed in: unity
Importance: Undecided = Wishlist
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Title:
User Documentation should be
Oh come on. We're not playing the Opinion game on this bug too.
** Changed in: unity
Status: Opinion = New
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Title:
User Documentation
Sorry, Jeremey! My bad... triage-error... seb128 just spanked me around
for this :)
** Changed in: unity
Importance: Wishlist = Medium
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Title:
marked as incomplete as till we get response from Design. Thats how
unity bugs are handled.
** Changed in: unity (Ubuntu)
Importance: Undecided = Medium
** Changed in: unity
Status: New = Incomplete
** Changed in: unity (Ubuntu)
Status: Confirmed = Incomplete
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On 28 September 2011 14:32, Omer Akram om2...@ubuntu.com wrote:
marked as incomplete as till we get response from Design. Thats how
unity bugs are handled.
That's an inappropriate usage, because Launchpad will close the bug
automatically if no response is received. Incomplete should be used
hmm, i think we should also file a bug on lauchpad itself.
the incomplete and opinion thing is getting ridiculously.
There should be some pending input [DT] status specially for the
[Design Team] (or some other )
And depending on heat and duplicates, bugs should not be dismissed
without correct
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: unity (Ubuntu)
Status: New = Confirmed
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Title:
User
** Description changed:
Ubuntu ships with a useful pre-installed User Guide, but it's rather
difficult for users to find it.
- Amanda has always used Windows but is frustrated with her computer
+ Amanda has always used Windows but is frustrated with her computer
because it might have
** Also affects: unity
Importance: Undecided
Status: New
** Also affects: ayatana-design
Importance: Undecided
Status: New
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