Public bug reported:
When I click print the printer icon always shows up in the top status bar, but
half the time the icon disappears and nothing has printed. If the printer is in
power save, it will always wake up. Sometimes clicking print a second time will
print the document, other times I just get the printing icon in the top bar,
but nothing prints, and the icon disappears. If I watch the status of the print
job, when it fails, when the processing function is completed is when the
printer icon disappears even though nothing was printed. This problem is not
related to any particular application. I've also tried three different drivers,
and the same thing happens with all of them. I'm running
Ubuntu precise (development branch) Release: 12.04 . Cups is 1.5.2-9ubuntu1
Only the ML-1710 is affected. The HP 8000 always prints without fail. I've not
had any issues with cups-pdf either.
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: cups 1.5.2-9ubuntu1
ProcVersionSignature: Ubuntu 3.2.0-22.35-generic 3.2.14
Uname: Linux 3.2.0-22-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.0.1-0ubuntu1
Architecture: amd64
Date: Wed Apr 11 18:35:25 2012
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Beta amd64 (20120328)
Lpstat:
device for HP-Officejet-Pro-8000-A809:
hp:/net/Officejet_Pro_8000_A809?ip=192.168.10.104
device for ML-1710: usb://Samsung/ML-1710?serial=6101-03042537580
device for PDF: cups-pdf:/
MachineType: HP-Pavilion NY553AAR-ABA e9220y
Papersize: letter
PpdFiles:
ML-1710: Samsung ML-1710 Foomatic/gdi
HP-Officejet-Pro-8000-A809: HP Officejet Pro 8000 a809, hpcups 3.12.2
PDF: Generic CUPS-PDF Printer
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-22-generic
root=UUID=4e484157-ed0d-46f5-9984-848aba3b268d ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/22/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.09
dmi.board.name: ALOE
dmi.board.vendor: FOXCONN
dmi.board.version: 1.01
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr5.09:bd01/22/2010:svnHP-Pavilion:pnNY553AAR-ABAe9220y:pvr:rvnFOXCONN:rnALOE:rvr1.01:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: NY553AAR-ABA e9220y
dmi.sys.vendor: HP-Pavilion
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug precise
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https://bugs.launchpad.net/bugs/979431
Title:
Samsung ML-1710 Fails to Print
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