*** This bug is a duplicate of bug 1706605 ***
https://bugs.launchpad.net/bugs/1706605
** This bug has been marked a duplicate of bug 1706605
Libreoffice crashed
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*** This bug is a duplicate of bug 1706605 ***
https://bugs.launchpad.net/bugs/1706605
** This bug has been marked a duplicate of bug 1706605
Libreoffice crashed
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João Gabriel, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing. Please follow these instructions to have
apport report a new bug about your crash that can be dealt with by the
automatic retracer. First, execute at a terminal:
cd /var/crash &&
** Package changed: libreoffice (Ubuntu) => unity (Ubuntu)
** Summary changed:
- LibreOffice 5.1.6.2 Crashes unity in Ubuntu 16.04
+ Unity crashes in Ubuntu 16.04
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Fixed in LO 5.x as per
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1669242/comments/10
.
** Changed in: libreoffice (Ubuntu)
Status: Confirmed => Fix Released
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Fixed in 5.2+ as per
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/1640632/comments/2
.
** Changed in: libreoffice (Ubuntu)
Status: Confirmed => Fix Released
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Confirmed fixed in Bionic.
** Changed in: libreoffice (Ubuntu)
Status: Triaged => Fix Released
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https://bugs.launchpad.net/bugs/1637468
Title:
Opening large SpreadsheetML cause
Confirmed fixed in Bionic.
** Changed in: libreoffice (Ubuntu)
Status: Triaged => Fix Released
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Title:
Document crashes Libreoffice
UlfZibis, thank you for reporting this and helping make Ubuntu better.
This is confirmed resolved in Bionic.
A couple options are to use a later version of LO via
https://launchpad.net/~libreoffice or upgrade your OS version.
** Changed in: libreoffice (Ubuntu)
Importance: Undecided =>
** Tags removed: kernel-bug-exists-upstream-4.17-rc4 needs-filing-upstream
** Tags added: kernel-bug-exists-upstream-4.17-rc6
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Title:
kworker
Confirmed fixed in Bionic.
** Changed in: libreoffice (Ubuntu)
Status: Triaged => Fix Released
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Title:
[Upstream] Draw file exported to
deeks9000:
1) Regarding the BIOS Error, you are welcome to update your BIOS to see
if this provides resolution.
2) The next step is to fully commit bisect from kernel 4.13 to 4.15 in
order to identify the last good kernel commit, followed immediately by
the first bad one. This will allow for a
Michael Schmitz, the problem you are reporting is an upstream one. Could you
please gather the required debugging information from
https://nouveau.freedesktop.org/wiki/Bugs/ and report this to upstream via
https://bugs.freedesktop.org/enter_bug.cgi?product=xorg :
Component: Driver/nouveau
Michael Schmitz:
1) To clarify, you tested the 64-bit variant (not 32-bit)?
2) Is using the nv driver still a usable WORKAROUND?
** Description changed:
Binary package hint: xserver-xorg-video-nouveau
Expectation: Default Xorg driver should work with no video artifacts.
Sandy Patterson, the next step is to fully reverse commit bisect from
kernel 4.15 to 4.17-rc7 in order to identify the last bad commit,
followed immediately by the first good one. Once this good commit has
been identified, it may be reviewed for backporting. Could you please do
this following
** Description changed:
# Summary
* Some glyphs badly drawn at some moments.
* When happens, same glyph drawn on various windows shows same corruption.
* Problem comes and go.
-
- Cannot use nvidia proprietary driver as a workaround (does not work at
- all).
# Context
Laptop,
Closing as package was updated since then, and original reporter noted
issue scoped to this report no longer occurs as per
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1575907 .
** Changed in: nvidia-graphics-drivers-361 (Ubuntu)
Status: Triaged => Invalid
** Changed in:
gouri, to see if this is resolved in your release, could you please
update your HWE stack as per
https://wiki.ubuntu.com/Kernel/LTSEnablementStack and advise to the
results?
** Attachment removed: "panel-corrupted.png"
Anupam Datta, to advise, one may test for this in a live environment to
see if this is reproducible.
** Summary changed:
- Screen flickering, whenever went to lock, waking up creates problem.
+ [HP ENVY Notebook - 15-ae008tx] Screen flickering after screen lock timeout
** Tags added:
Daniel Nespoulous, please advise to all of the following:
1) To see if this still affects upstream, could you please test the
latest mainline kernel (now 4.17-rc5) and advise to the results?
Also, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it
Maximilian Federle, the next step is to fully reverse commit bisect from
kernel 4.16.3 to 4.17-rc1 in order to identify the last bad commit,
followed immediately by the first good one. Once this good commit has
been identified, it may be reviewed for backporting. Could you please do
this following
Anil Gobburi, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1766006/comments/21
regarding this being fixed with an update. For future reference you can
manage the status of your own bugs by clicking on the current status in
the yellow
Bob, to confirm this is an upstream issue, could you please test the
latest mainline kernel available (4.17-rc5) and advise to the results?
Also, to keep this issue relevant to upstream, please continue to test
the latest mainline kernel as it becomes available.
** Tags removed:
deeks9000, in order to allow additional upstream mainline kernel developers to
examine the issue, at your earliest convenience, could you please test the
latest mainline kernel available from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind
the following:
1) The one
Rod B., the next step is to fully reverse commit bisect from kernel 4.4
to 4.16 in order to identify the last bad commit, followed immediately
by the first good one. Once this good commit has been identified, it may
be reviewed for backporting. Could you please do this following
Frew Schmidt, please address all of the following:
1) Could you please execute the following via a terminal to attach debugging
logs:
apport-collect 1767452
2) The next step is to fully reverse commit bisect from kernel 4.16.6 to
4.17-rc3 in order to identify the last bad commit, followed
Philip Taylor, please advise to all of the following:
1) While booted into default Ubuntu kernel 4.15 and having removed all
WORKAROUNDs, could you please execute the following from a terminal to gather
relevant debug logs:
apport-collect 1767603
2) The next step is to fully commit bisect from
Mitch, please address all of the following:
1) To gather system debugging information, could you please execute the
following via a terminal:
apport-collect 1767611
2) To clarify, this issue only happens after resuming from suspend (i.e.
after booting from a shutdown, performing subsequent
Jochen Schroeder, please respond to all of the following:
1) To capture relevant debugging logs, could you please undo the WORKAROUND,
boot into a Ubuntu kernel (not upstream) and execute the following in a
terminal:
apport-collect 1767701
2) The next step is to fully reverse commit bisect
Sandy Patterson, please address all of the following:
1. Is this something that started to happen after an update? If so,
which and when precisely?
2. In order to allow additional upstream mainline kernel developers to examine
the issue, at your earliest convenience, could you please test the
Thomas, the next step is to fully commit bisect from kernel 4.4 to 4.15
in order to identify the last good kernel commit, followed immediately
by the first bad one. This will allow for a more expedited analysis of
the root cause of your issue. Could you please do this following
marvin, please address the all of the following:
1. When using 16.10, were you able to adjust the brightness via keyboard
key press, or you could only adjust the brightness via xrandr?
2. In order to allow additional upstream mainline kernel developers to examine
the issue, at your earliest
stre...@bluewin.ch, please respond to all of the following:
1) Could you please perform the following in Ubuntu 17.10 to gather information
about your working setup via a terminal:
apport-collect 1769331
2) Could you please provide debugging logs from a live environment of
** Package changed: evince (Ubuntu) => poppler (Ubuntu)
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Title:
Evince presents PDF with mis-rendered Hebrew
To manage notifications about this
Scott Testerman, the next step is to fully commit bisect from kernel
4.7.10 to 4.8 in order to identify the last good kernel commit, followed
immediately by the first bad one. This will allow for a more expedited
analysis of the root cause of your issue. Could you please do this
following
Jacob Zimmermann, in order to allow additional upstream mainline kernel
developers to examine the issue, at your earliest convenience, could you please
test the latest mainline kernel available from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please keep in mind
the following:
1)
Anupam Datta, thank you for reporting this and helping make Ubuntu
better. Please answer all of the following questions:
1) Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description, or the
result of a terminal command)?
2) Is
Anupam Datta, could you please run the following command from a terminal
as it will automatically gather and attach updated debug information to
this report:
apport-collect 1751198
** Package changed: network-manager (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance:
Anupam Datta, the next step is to fully commit bisect from kernel 4.4 to
4.15 in order to identify the last good kernel commit, followed
immediately by the first bad one. This will allow for a more expedited
analysis of the root cause of your issue. Could you please do this
following
Mio, if you want an upstream developer to review your problem and submit
a fix patch, you *need* to file a *new* upstream report as previously
advised (not continue to post here on Launchpad). Otherwise your issue
may never be addressed.
** Tags removed: regression-potential
** Tags added:
Mio, please don't change the Description. It is filled with old,
irrelevant, and speculative statements that confuse and hinder
developers resolving the problem.
Despite this, have you reported this upstream as noted in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1087010/comments/73
?
Mio, the issue you are reporting is an upstream one. Could you please
report this problem following the instructions verbatim at
https://wiki.ubuntu.com/Bugs/Upstream/kernel to the appropriate mailing
list (TO: Rafael J. Wysocki and Len Brown CC: linux-acpi)?
Please provide a direct URL to your
** Description changed:
- I see high cpu usage from a kworker thread. Usually kworker/0:1 or
kworker/0:2. I tested various kernels from Ubuntu and mainline (3.5.0-x, 3.6.x,
3.7.0-rcx) and they all showed the same behavior. This does not always happen.
- I wasn't able to determine on which basis
** Changed in: xorg (Ubuntu)
Status: Incomplete => New
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Title:
Switching to USB sound device stops USB mouse clicks from registering
To
Michael Schmitz, to confirm this is still a problem in Ubuntu, could you
please test http://cdimage.ubuntu.com/daily-live/current/ and advise to
the results?
** Project changed: nouveau => xserver-xorg-video-nouveau (Ubuntu)
** Changed in: xserver-xorg-video-nouveau (Ubuntu)
Status: New
** No longer affects: xserver-xorg-video-nouveau (Ubuntu)
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Title:
[GeForce 7025 / nForce 630a] video flicker on any I/O activity with
nouveau;
Peter T Hayward (energonic), given this was marked resolved by the original
reporter in 2013 (who had different hardware), it will help immensely if you
use the computer the problem is reproducible with, and provide necessary
debugging logs by filing a new report with Ubuntu via a terminal:
Digjam Sarma, please advise to all of the following:
1) To see if this is resolved in your release, could you please update
your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack
and advise to the results?
2) Did you get a chance to test for this via the daily build as
requested
Alex (alex-khv), it will help immensely if you use the computer the problem is
reproducible with, and provide necessary debugging logs by filing a new report
with Ubuntu via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
** Summary changed:
- Resuming after suspend
Closing as I don't have that hardware anymore, I don't use eog, and will
not be using pre-18.04 OS.
** Changed in: xorg-server (Ubuntu)
Status: Triaged => Invalid
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Philippe Coval (rzr), it will help immensely if you use the computer the
problem is reproducible with, and provide necessary debugging logs by filing a
new report with Ubuntu via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
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** Tags removed: bios-outdated-f.50
** Tags added: bios-outdated-f.63
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https://bugs.launchpad.net/bugs/1281019
Title:
10de:0dda [HP EliteBook 8560w] Brightness controls are not working
peddanet (peter-wein), as per NVIDIA, the scope of this report was determined
to be hardware dependent:
https://devtalk.nvidia.com/default/topic/539462/linux/-nvidia-319-12-brightness-controls-not-working-on-laptop-ubuntu-13-03-/5
Hence, if you would like your problem addressed, it will help
Priyantha Bleeker, as per your forum post, NVIDIA advised to update the
BIOS, and another user advised that updating the driver to 375.66 worked
for them.
Could you please advise on your BIOS version, and if testing a NVIDIA
driver later than the last one you tested (346) works?
** Package
Ingo Gerth, as per the forum post of another HP EliteBook 8560w (different
card), NVIDIA advised to update the BIOS, and another user advised that
updating the driver to 375.66 worked for them:
** No longer affects: xorg (Ubuntu)
** Tags removed: latest-bios-f.42 nvidia-319 nvidia-331
** Tags added: bios-outdated-f.50
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Title:
10de:0dda
** Changed in: xorg (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1746638
Title:
[GeForce 6150SE nForce 430] PC freezes and crashes
To manage
Diogo Gomes:
1) This isn't Confirmed as defined by
https://wiki.ubuntu.com/Bugs/Status .
2) Without providing logs in full (not snips), stating "I get the issues
again" is not helpful. Please provide logs following
https://help.ubuntu.com/community/DebuggingSystemCrash .
3) Please provide a
** Tags added: bionic
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Title:
[GeForce 6150SE nForce 430] PC freezes and crashes
To manage notifications about this bug go to:
jeremyayerst, this report is closed. Hence, it will help immensely if you use
the computer the problem is reproducible with, and provide necessary debugging
logs by filing a new report with Ubuntu via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
** Changed in: linux
** Tags added: bionic
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Title:
[Thinkpad T450s] Click lock effect on trackpoint left button when
touchpad is disabled
To manage notifications
lotuspsychje, if you don't have the hardware anymore, then this report
may be closed.
However, if issues exist with different hardware, it is most helpful if
one files a new report about it.
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
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John Fremlin, thank you for reporting this and helping make Ubuntu
better.
1) To clarify, did this problem not occur in a release prior to Xenial?
2) To see if this is already resolved in Ubuntu, could you please update
your HWE stack as per https://wiki.ubuntu.com/Kernel/LTSEnablementStack
and
Brendan D., given this report is scoped to different model using 16.04 (and
your issue is not reproducible in 16.10), it will help immensely if you use the
computer the problem is reproducible with, and provide necessary debugging logs
by filing a new report with Ubuntu via a terminal:
lotuspsychje, could you please advise to
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1702347/comments/5 ?
** Changed in: xorg (Ubuntu)
Status: In Progress => Incomplete
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** Changed in: xorg (Ubuntu)
Status: Incomplete => New
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Title:
Intermittent black screen on HP EliteBook 840 G1
To manage notifications
** Description changed:
- see Bug 570692
+ WORKAROUND: Use sudo.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: linux-image-4.4.0-45-generic 4.4.0-45.66
ProcVersionSignature: Ubuntu 4.4.0-45.66-generic 4.4.21
Uname: Linux 4.4.0-45-generic x86_64
NonfreeKernelModules:
Thomas E. Horner, thank you for reporting this and helping make Ubuntu
better.
1) What is the full manufacturer and model of the device you are trying
to use as noted on the sticker of the device itself (not from the Bug
Description, or the result of a terminal command)?
2) Is this something
ipatrol, please see
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1568341/comments/29
.
** Changed in: linux (Ubuntu)
Status: Confirmed => Invalid
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Steve, when you followed
https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1750328/comments/2
you have to both install the package xdiagnose, and click the Yes button
for attaching additional debugging information. Otherwise, it won't
attach anything useful.
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Michael von Glasow, to clarify, what update are you referring to?
Package(s) update (which specifically) or updating the OS to 18.04?
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Title:
Thomas E. Horner, as this report is closed, it will help immensely if you use
the computer the problem is reproducible with, and provide necessary debugging
logs by filing a new report with Ubuntu via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
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** Tags added: bionic
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Title:
1002:4a49 Scrambled screen and mouse pointer on first boot all ubuntu
versions
To manage notifications about
balsoft, given this report is closed, it will help immensely if you use the
computer the problem is reproducible with, file a new report with Ubuntu by
first ensuring the package xdiagnose is installed, and click the Yes button for
attaching additional debugging information after running the
Lancillotto (antonio-petricca), it will help immensely if you use the computer
the problem is reproducible with, and provide necessary debugging logs by
filing a new report with Ubuntu via a terminal:
ubuntu-bug linux
Please feel free to subscribe me to it.
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** Changed in: xorg (Ubuntu)
Status: Incomplete => New
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https://bugs.launchpad.net/bugs/1757299
Title:
[Dell OptiPlex 755] Intermittently GUI hangs with high xorg CPU% after
gregrwm:
1) Regarding other reports, as mentioned multiple times previously,
those are useless. Hence, if you cannot reproduce a crash, then it is
most helpful if you remain focused on this report, and providing
previously requested information (see below), and other information
requested of you
** Description changed:
- The problem is that my GUI stops responding after launching a few
- applications, and is correlated to high CPU utilization of xorg.
+ The problem is that after launching a few applications, the GUI may
+ become unresponsive, although this is not consistently
gregrwm:
>"i am not asking for help."
If you are not expecting this bug to be fixed (i.e. not asking for a
developer to help), then feel free to mark this report Status Invalid.
Otherwise, please refrain from "smart alec" remarks, as it doesn't
motivate developers to want to fix bugs you report.
gregrwm, the bug scoped to xorg hanging is handled in LP#1757299.
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Title:
very old display driver bug?
To manage notifications about this bug
gregrwm, in order to help you, please review all of the following, and
answer all questions:
1) Regarding all the reports you mentioned, they are useless as they
don't contain useful information to root cause and solve. Hence, it is
most helpful if you keep focus on this one report, versus making
** Summary changed:
- xorg hangs
+ [Dell OptiPlex 755] xorg hangs
** Tags added: bios-outdated-a22
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Title:
[Dell OptiPlex 755] xorg hangs
To
gregrwm, this report is being closed given you updated to Bionic, and
you have not advised to further occurrences with either VLC or Firefox.
However, please focus your efforts on one bug/report (LP#1757299) so
that it may be root caused and solved, versus commenting across multiple
reports, or
gregrwm, reviewing your attachment, it is noticed that your crash report
is manually attached.
Please follow these instructions to have apport report a new bug against your
crash file that can be dealt with by the automatic retracer. First, execute at
a terminal:
cd /var/crash && sudo rm * ;
gregrwm, reviewing your attachments, your crash report is missing, and
no useful information is provided to root cause this problem.
Please follow these instructions to have apport report a new bug against your
crash file that can be dealt with by the automatic retracer. First, execute at
a
** Description changed:
- Using the new official DisplayLink driver for Ubuntu from
- http://www.displaylink.com/downloads/ubuntu.php for my USB-DisplayLink-
- Adapter causes on the two main monitors (DisplayPort and internal
- monitor) a flickering mouse. The pointer doesn't flicker on third
-
Hannes Bochmann:
1) Could you please advise to the full manufacturer and model of your
DisplayLink adapter (ex. StarTech USB3SDOCKDD)?
2) Regarding switching from Unity, did you test a different desktop
environment and confirm the issue is not reproducible?
3) Is this still reproducible with
Ven, given you updated to 18.04, stopping using unsupported
PPAs/software, and the screen freezing after using mpv/cheese doesn't
occur anymore, this issue appears resolved. Hence, I'll close this
report.
However, if you seek a resolution to the computer not booting unless using
non-default
Torsten Krah, it will help immensely if you use the computer the problem is
reproducible with, file a new report with Ubuntu by first ensuring the package
xdiagnose is installed, and click the Yes button for attaching additional
debugging information after running the following from a terminal:
Ven, while booted into Ubuntu 18.04, could you please run the following command
once from a terminal by ensuring you have the package xdiagnose installed, and
that you click the Yes button for attaching additional debugging information:
apport-collect 1751075
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sathiya, thanks for advising the issue is resolved for you.
** Changed in: xorg (Ubuntu)
Status: Incomplete => Invalid
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Title:
after
Moving to gnome-shell for GNOME folks to review and further root cause.
** Package changed: xorg (Ubuntu) => gnome-shell (Ubuntu)
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Title:
** Description changed:
- Hi!
- I've had Ubuntu 16 with Unity on my children's older computer and Minecraft
(downloaded and installed from Software Center) worked just fine. I then did a
clean install to Ubuntu 17 with GNOME and downloaded and installed Minecraft in
the same way, but when the
sathiya, thank you for reporting this and helping make Ubuntu better.
1) What was updated specifically that afterwards the icons stopped
displaying?
** Tags added: bios-outdated-b0cna0ww
** Changed in: xorg (Ubuntu)
Importance: Undecided => Low
** Changed in: xorg (Ubuntu)
Status:
Dahc, thank you for reporting this and helping make Ubuntu better.
1) To clarify, the issue you are having is only Firefox or Chrome will
crash?
2) How often does the crashing occur?
3) What specifically do you do that afterwards the crashing occurs?
4) After the crash, are there crash files
** Package changed: xorg (Ubuntu) => virtualbox (Ubuntu)
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Title:
Using Vbox with 3D enabled, creates strange stuttering
To manage notifications
Dan Watkins, thank you for reporting this and helping make Ubuntu
better.
1) Is this something that started to happen after an update? If so,
which specifically?
2) After the freeze, are there crash files in /var/crash?
3) As per your logs, you are using kernel 4.13.x (not supported in
Ubuntu
Ven, thank you for reporting this and helping make Ubuntu better.
Given you are using an unsupported kernel, non-default kernel
parameters, etc. if possible, it is best to get the computer in a stable
state without WORKAROUNDs/unsupported software, and then reassess this
issue.
Hence, to see if
** Tags added: bios-outdated-2.48
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Title:
Xorg freeze when moving a window between external/internal monitors
To manage notifications about
Bill Miller, given your issue was root caused by you to having an
outdated gcc-4.8 package (now since updated), and when receiving the
update this problem is resolved, I'll mark this Fix Released.
** Changed in: gcc-4.8 (Ubuntu)
Status: New => Fix Released
** No longer affects: linux
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