[Bug 390508] Re: notify-send ignores the expire timeout parameter

2009-11-23 Thread Matthew Paul Thomas
wirespot, the variable durations are not implemented yet. Once they are,
you'll find that Screen saver ON will display for 5 seconds rather
than the current 10, which should be much less annoying.

Adrian Roman, this has little if anything to do with users' freedom to
alter the environment, because the timeout parameter is for application
developers, not end users. We think we can set more consistent and
reliable durations for users automatically than diverse application
developers ever could manually. Calculating the appropriate duration
will be *more work* for us than simply heeding the timeout parameter,
but we think it will be worth it. For your remote control work, which
sounds very cool, I suggest you either (1) enhance notify-send (or find
someone to do it) so that you, and anyone else, can set replaces_id, (2)
use a scripting language that lets you set replaces_id instead of using
a shell script, or (3) if you really want a challenge, work out how to
integrate the remote control volume changes into gnome-settings-daemon
so that it generates the standard volume bubbles instead of notification
bubbles.

Marco Chiappero, it is true that expire_timeout is not part of the Hints
table and therefore not explicitly optional, though I could get all
RFC-2119 about it and point out that the definition of expire_timeout
uses the word should rather than must. We are fortunate that the
Desktop Notifications Specification was flexible enough to allow what we
wanted for notifications in Ubuntu, so we didn't need to fork it.

movaxes, showing synchronous things like which workspace you've just
switched to would be a misuse of notifications, which are for
asynchronous things. But provided you follow the software license,
you're welcome to adapt the Notify OSD code for your own synchronous
overlays.

Justin Clift, if your application is distributed in an official Ubuntu
archive or a PPA, you can expect unfavorable ratings and reviews in
future if installing it produces ugly notifications not just in your
application but in every other application too. And regardless of how
the package is distributed, the Ubuntu Software Center will issue a
warning if installing it involves uninstalling anything else (such as
notify-osd). If you are more specific about what you want, designers
could help you find a more harmonious solution; I suggest mailing the
Ayatana mailing list https://launchpad.net/~ayatana with details.

** Changed in: notify-osd (Ubuntu)
   Status: Triaged = Won't Fix

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notify-send ignores the expire timeout parameter
https://bugs.launchpad.net/bugs/390508
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[Bug 9449] Re: the clock calendar should use tooltips on events

2009-11-24 Thread Matthew Paul Thomas
It would help if this bug report included steps to reproduce the
problem. After adding someone with birthday today, they don't show up in
the calendar applet for me.

Judging by the screenshot, though, the obvious solution is to rearrange
the text so that the variable text comes first.

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the clock calendar should use tooltips on events
https://bugs.launchpad.net/bugs/9449
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[Bug 478016] Re: make default animation speeds faster

2009-11-24 Thread Matthew Paul Thomas
** Changed in: compiz (Ubuntu)
 Assignee: (unassigned) = David Siegel (djsiegel)

** Changed in: compiz (Ubuntu)
Milestone: None = lucid-alpha-1

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make default animation speeds faster
https://bugs.launchpad.net/bugs/478016
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[Bug 466321] Re: After Ubuntu installation, nothing is installable until package list is updated

2009-11-10 Thread Matthew Paul Thomas
** Summary changed:

- No Install button against software in Ubuntu Software Centre
+ After Ubuntu installation, nothing is installable until package list is 
updated

** Description changed:

- Binary package hint: yelp
- 
  On a fresh installation. On trying to install Abes Adventures there was
  no Install button when I opened the software page. Other packages also
  had no Install Button. I opened Synaptic Package Manager which showed no
  result when searching for 'abe', so I refreshed the packages. After that
  the search returned packages. I installed Abes Adventures with Synaptic.
  After the package refresh in synaptic the Install buttons appear.
  
  This would not have been easy for a novice user, its not good enough I
  could not recommend Ubuntu to a novice use with such a broken software
  installer.
  
  ProblemType: Bug
  Architecture: i386
  Date: Sat Oct 31 09:53:19 2009
  DistroRelease: Ubuntu 9.10
  ExecutablePath: /usr/bin/yelp
  InstallationMedia: Ubuntu 9.10 Karmic Koala - Release i386 (20091028.5)
  Package: yelp 2.28.0-0ubuntu2
  ProcEnviron:
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
  SourcePackage: yelp
  Uname: Linux 2.6.31-14-generic i686

** Changed in: software-center (Ubuntu)
   Status: New = Confirmed

** Changed in: software-center (Ubuntu)
   Importance: Undecided = Critical

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After Ubuntu installation, nothing is installable until package list is updated
https://bugs.launchpad.net/bugs/466321
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[Bug 465116] Re: software center does not show a install button where it should show. Also file - install is greyed out.

2009-11-10 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 466321 ***
https://bugs.launchpad.net/bugs/466321

** This bug has been marked a duplicate of bug 466321
   After Ubuntu installation, nothing is installable until package list is 
updated

-- 
software center does not show a install button where it should show. Also file 
- install is greyed out.
https://bugs.launchpad.net/bugs/465116
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[Bug 464959] Re: no Install button in Microsoft Core Fonts

2009-11-10 Thread Matthew Paul Thomas
ser, is the Install button visible if you try again now? If so, this
might be a duplicate of bug 466321.

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no Install button in Microsoft Core Fonts
https://bugs.launchpad.net/bugs/464959
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[Bug 479798] Re: Cannot install or remove software packages from Ubuntu software center

2009-11-10 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 466321 ***
https://bugs.launchpad.net/bugs/466321

** This bug has been marked a duplicate of bug 466321
   After Ubuntu installation, nothing is installable until package list is 
updated

-- 
Cannot install or remove software packages from Ubuntu software center
https://bugs.launchpad.net/bugs/479798
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[Bug 466321] Re: After Ubuntu installation, nothing is installable until package list is updated

2009-11-10 Thread Matthew Paul Thomas
** Changed in: software-center (Ubuntu)
   Importance: Critical = High

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After Ubuntu installation, nothing is installable until package list is updated
https://bugs.launchpad.net/bugs/466321
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[Bug 480827] [NEW] Universe application screen persists after switching view to Main-only

2009-11-11 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: software-center

1. Choose View  All Applications (if it is not selected already).
2. In the Get Free Software section, navigate to an application in Universe, 
e.g. JuK.
3. Choose View  Canonical-Maintained Applications.
4. Switch to the Installed Software section.
5. Switch back to the Get Free Software section.

What happens:
3. The JuK screen remains visible.
5. You return to the JuK screen.

What should happen: I'm not sure, but we shouldn't be suggesting that a
Universe application is in Main.

** Affects: software-center (Ubuntu)
 Importance: Medium
 Assignee: Matthew Paul Thomas (mpt)
 Status: New

** Changed in: software-center (Ubuntu)
 Assignee: (unassigned) = Matthew Paul Thomas (mpt)

** Changed in: software-center (Ubuntu)
   Importance: Undecided = Medium

-- 
Universe application screen persists after switching view to Main-only
https://bugs.launchpad.net/bugs/480827
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[Bug 478163] Re: update-manager does not work, can't remove/upgrade

2009-11-11 Thread Matthew Paul Thomas
** Package changed: software-center (Ubuntu) = update-manager (Ubuntu)

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update-manager does not work, can't remove/upgrade 
https://bugs.launchpad.net/bugs/478163
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[Bug 477685] [NEW] Report a Problem requires more input but isn't ellipsized

2009-11-07 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: software-center

1. Choose Help  Report a Problem.

What happens: The problem reporting process requires further input.

What should happen: Either the function should not be present, or
Report a Problem should be Report a Problem….

ProblemType: Bug
Architecture: i386
Date: Sat Nov  7 18:21:40 2009
DistroRelease: Ubuntu 9.10
NonfreeKernelModules: wl
Package: software-center 1.0.2
PackageArchitecture: all
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 PATH=(custom, user)
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
SourcePackage: software-center
Uname: Linux 2.6.31-14-generic i686

** Affects: software-center (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

-- 
Report a Problem requires more input but isn't ellipsized
https://bugs.launchpad.net/bugs/477685
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[Bug 477685] Re: Report a Problem requires more input but isn't ellipsized

2009-11-07 Thread Matthew Paul Thomas

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/35324909/Dependencies.txt

** Attachment added: XsessionErrors.txt
   http://launchpadlibrarian.net/35324910/XsessionErrors.txt

-- 
Report a Problem requires more input but isn't ellipsized
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[Bug 477685] Re: Report a Problem requires more input but isn't ellipsized

2009-11-07 Thread Matthew Paul Thomas
** Description changed:

- Binary package hint: software-center
- 
- 1. Choose Help  Report a Problem.
+ 1. From Empathy, Ubuntu Software Center, Text Editor, Calculator, etc,
+ choose Help  Report a Problem.
  
  What happens: The problem reporting process requires further input.
  
  What should happen: Either the function should not be present, or
  Report a Problem should be Report a Problem….
  
+ Oddly, Firefox has the item missing ellipsis too, but Thunderbird
+ appropriately has the correctly ellipsized Report a Bug… instead,
+ while other programs (such as Epiphany, Kino, and Banshee) have no
+ equivalent item at all.
+ 
  ProblemType: Bug
  Architecture: i386
  Date: Sat Nov  7 18:21:40 2009
  DistroRelease: Ubuntu 9.10
  NonfreeKernelModules: wl
- Package: software-center 1.0.2
- PackageArchitecture: all
  ProcEnviron:
-  LANGUAGE=en_GB.UTF-8
-  PATH=(custom, user)
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_GB.UTF-8
+  PATH=(custom, user)
+  LANG=en_GB.UTF-8
+  SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.31-14.48-generic
- SourcePackage: software-center
  Uname: Linux 2.6.31-14-generic i686

** Package changed: software-center (Ubuntu) = launchpad-integration
(Ubuntu)

-- 
Report a Problem requires more input but isn't ellipsized
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[Bug 475196] Re: Ubuntu Software Center - Missing critical functionality

2009-11-16 Thread Matthew Paul Thomas
Please report one bug per bug report. It is extremely unlikely that all
three of these things would be implemented at once. And if you reported
one bug per bug report, Launchpad probably would have shown you that all
three of your requests have already been reported (bug 460888, bug
446759, bug 448370).

** Changed in: software-center (Ubuntu)
   Status: New = Invalid

** Changed in: hundredpapercuts
   Status: New = Invalid

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Ubuntu Software Center - Missing critical functionality
https://bugs.launchpad.net/bugs/475196
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[Bug 484466] [NEW] ERROR_REPO_DOWNLOAD_FAILED should have Try Again button

2009-11-17 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: software-center

.

** Affects: software-center (Ubuntu)
 Importance: Undecided
 Assignee: Matthew Paul Thomas (mpt)
 Status: New

** Changed in: software-center (Ubuntu)
 Assignee: (unassigned) = Matthew Paul Thomas (mpt)

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ERROR_REPO_DOWNLOAD_FAILED should have Try Again button
https://bugs.launchpad.net/bugs/484466
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[Bug 458148] Re: Sunbird claims to be able to open PNG and JPEG files

2009-11-03 Thread Matthew Paul Thomas
I guess this bug needs to be fixed in exactly the same way in the
Thunderbird package as it does in the Sunbird package.

** Description changed:

- Sunbird 0.9, Ubuntu Karmic beta
+ Sunbird 0.9, Ubuntu 9.10; Thunderbird 2.0.0.23, Ubuntu 9.10
  
  1. Right-click on a PNG or JPEG file.
  2. Open the Open With submenu.
- 3. Choose Sunbird.
+ 3. Choose Mozilla Thunderbird Mail/News or Sunbird.
  
  What happens:
- 2. Sunbird is present in the submenu.
- 3. Sunbird launches, but does not open the image.
+ 2. Mozilla Thunderbird Mail/News and Sunbird are present in the submenu.
+ 3. Thunderbird or Sunbird launches, but does not open the image.
  
  What should happen:
- 2. Sunbird should not be present in the submenu.
+ 2. Thunderbird and Sunbird should not be present in the submenu.

** Also affects: thunderbird (Ubuntu)
   Importance: Undecided
   Status: New

** Summary changed:

- Sunbird claims to be able to open PNG and JPEG files
+ Thunderbird and Sunbird claim to be able to open PNG and JPEG files

-- 
Thunderbird and Sunbird claim to be able to open PNG and JPEG files
https://bugs.launchpad.net/bugs/458148
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[Bug 107738] Re: network-manager-pptp isn't installed by default

2009-11-04 Thread Matthew Paul Thomas
Neither of those are true for Ubuntu. This bug is #40 on the list, not
#1, and none of the other bugs in the first 75 are related to network-
manager-pptp.
https://bugs.launchpad.net/ubuntu/+bugs?orderby=-users_affected_count

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network-manager-pptp isn't installed by default
https://bugs.launchpad.net/bugs/107738
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[Bug 458148] Re: Sunbird claims to be able to open PNG and JPEG files

2009-10-23 Thread Matthew Paul Thomas
How does it have anything at all to do with Firefox?

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[Bug 458874] Re: notification in ubuntu karmic are not displayed correctly

2009-10-23 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 438536 ***
https://bugs.launchpad.net/bugs/438536

** This bug has been marked a duplicate of bug 438536
   Notifications should show up closer to top right

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notification in ubuntu karmic are not displayed correctly
https://bugs.launchpad.net/bugs/458874
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[Bug 305905] Re: start.ubuntu Google CSE has fewer features

2009-11-01 Thread Matthew Paul Thomas
Vincenzio, as you have already been told more than once, it is not true
that we are using a different search provider; we are using Google,
the same company that provides the standard Google search. Launchpad
is not your personal information service, and you are disrupting this
bug report. Please take your insinuations elsewhere, thanks.

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https://bugs.launchpad.net/bugs/305905
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[Bug 463284] Re: Menu, description, and About box disagree about what the program is called

2009-11-02 Thread Matthew Paul Thomas
Waldir, the inconsistencies with Nautilus and Evince should be reported
as separate bugs.

Suggestions for alternative names belong in 15495. This bug report is
about making the application title, description, window title, and About
box consistent.

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Menu, description, and About box disagree about what the program is called
https://bugs.launchpad.net/bugs/463284
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[Bug 449337] Re: does not support --addon-cd (regression from g-a-i)

2009-11-02 Thread Matthew Paul Thomas
(Answer from mvo: Adding a CD means setting it up as a repository.
This might last only as long as the CD remains inserted, or it might
persist so that later installations prompt you to reinsert the CD.)

-- 
does not support --addon-cd (regression from g-a-i)
https://bugs.launchpad.net/bugs/449337
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[Bug 393004] Re: scroll keys don't work on launchpad bug pages

2009-06-29 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 392138 ***
https://bugs.launchpad.net/bugs/392138

** This bug has been marked a duplicate of bug 392138
   Broken keyboard navigation on bug pages

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scroll keys don't work on launchpad bug pages
https://bugs.launchpad.net/bugs/393004
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[Bug 369198] Re: update-manager auto-opened after each apt use when security updates available

2009-06-29 Thread Matthew Paul Thomas
When non-security updates are available, Update Manager should open
automatically whichever is later: (a) X days after it was last open,
whether that was manually or automatically, or (b) X days after updates
were installed by any apt-powered method. X should default to 7.

When security updates are available, Update Manager should open
automatically whichever is later: (a) Y days after it was last open,
whether that was manually or automatically, or (b) Y days after updates
were installed by any apt-powered method. Y should default to 1.

So yes, it is intentional that running apt-get update shouldn't cause
Update Manager to open automatically. If you run apt-get update
manually, it's highly likely that you're about to install updates
manually too, in which case you don't want Update Manager getting in
your way.

-- 
update-manager auto-opened after each apt use when security updates available
https://bugs.launchpad.net/bugs/369198
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[Bug 377697] Re: update manager should warn about laptop running on battery when installing big updates

2009-06-30 Thread Matthew Paul Thomas
Michael and I just discussed this, and decided that it shouldn't affect
the auto-opening behavior, because that would mean people who only ever
use a computer while it's on battery (and charge it while it's
suspended/off) would never be notified.

-- 
update manager should warn about laptop running on battery when installing big 
updates
https://bugs.launchpad.net/bugs/377697
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[Bug 393775] Re: change yes-no-dialogs in all applications

2009-07-01 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 389876 ***
https://bugs.launchpad.net/bugs/389876

Bug 389876 is unrelated: none of the three programs listed in that bug
report use Yes or No.

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change yes-no-dialogs in all applications
https://bugs.launchpad.net/bugs/393775
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[Bug 394217] Re: gnome-settings-daemon does not display notification bubbles on volume changes

2009-07-01 Thread Matthew Paul Thomas
** Tags added: notifications

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gnome-settings-daemon does not display notification bubbles on volume changes
https://bugs.launchpad.net/bugs/394217
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[Bug 394217] Re: gnome-settings-daemon does not display notification bubbles on volume changes

2009-07-01 Thread Matthew Paul Thomas
Spec updated.
https://wiki.ubuntu.com/NotifyOSD?action=diffrev2=163rev1=162

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gnome-settings-daemon does not display notification bubbles on volume changes
https://bugs.launchpad.net/bugs/394217
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[Bug 394294] [NEW] Two near-identical spellchecking toolbar buttons by default is confusing

2009-07-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: openoffice.org

OpenOffice.org 3.0.1, Ubuntu 9.04

By default, OpenOffice.org Writer's Standard toolbar contains two
toolbar buttons with near-identical icons: Spelling  Grammar and
AutoSpellcheck.

During Canonical user testing, one test subject said: The only thing
that I'm not quite sure about is that there's two like 'ABC' check
[buttons], I'm not sure [which is which].

An easy way to resolve this confusion would be to remove the
AutoSpellcheck button from the set of buttons shown by default, since
toggling automatic specllecking on and off almost certainly is not one
of the most commonly desired commands in OO.o Writer. (This would have
an incidental aesthetic benefit, in that removing a button from the
Standard toolbar would make the two default toolbars exactly the same
length.)

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: openoffice.org-core 1:3.0.1-9ubuntu3
ProcEnviron:
 PATH=(custom, user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.28-11-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug user-testing

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Two near-identical spellchecking toolbar buttons by default is confusing
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[Bug 394294] Re: Two near-identical spellchecking toolbar buttons by default is confusing

2009-07-01 Thread Matthew Paul Thomas

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/28597862/Dependencies.txt

** Attachment removed: Dependencies.txt
   http://launchpadlibrarian.net/28597862/Dependencies.txt

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[Bug 394294] Re: Two near-identical spellchecking toolbar buttons by default is confusing

2009-07-01 Thread Matthew Paul Thomas
** Bug watch added: OpenOffice.org Issue Tracker #103243
   http://qa.openoffice.org/issues/show_bug.cgi?id=103243

** Also affects: openoffice via
   http://qa.openoffice.org/issues/show_bug.cgi?id=103243
   Importance: Unknown
   Status: Unknown

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Two near-identical spellchecking toolbar buttons by default is confusing
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[Bug 394319] [NEW] Can't uninstall one game without uninstalling them all

2009-07-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: gnome-games

1. In Add/Remove Applications, find Iagno, and uncheck its checkbox.

What happens: A message appears saying Iagno is part of a software
collection. If you remove Iagno, you will remove all bundled
applications as well. The list of games to be removed includes
Tetravex, Chess, Four-in-a-Row, Mahjongg, Mines, FreeCell, Blackjack,
Aisleriot, Nibbles, Robots, Tali, Klotski, Sudoku, Iagno, Gnometris,
Five or More, and Same GNOME.

What should happen: You should be able to uninstall one or some of the
games without uninstalling all of them.

Presumably the way to fix this problem is to package the games
separately, with gnome-games perhaps becoming a metapackage that depends
on the best few games.

** Affects: gnome-games (Ubuntu)
 Importance: Undecided
 Status: New

-- 
Can't uninstall one game without uninstalling them all
https://bugs.launchpad.net/bugs/394319
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[Bug 394324] [NEW] Remove bundled applications? warning appears only the first time

2009-07-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: gnome-app-install

1. Launch Add/Remove Applications.
2. Find Aisleriot Solitaire and uncheck its checkbox.
3. In the Remove Aisleriot Solitaire and bundled applications? dialog, click 
Cancel.
4. Uncheck the checkbox for Aisleriot again.

What should happen: The same dialog should appear again.
What actually happens: The bundled applications are unchecked without warning.

** Affects: gnome-app-install (Ubuntu)
 Importance: Undecided
 Status: New

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Remove bundled applications? warning appears only the first time
https://bugs.launchpad.net/bugs/394324
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[Bug 394335] [NEW] Nautilus Changing Backgrounds help is tl; dr and doesn't cross-reference desktop background

2009-07-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: ubuntu-docs

Ubuntu 9.04, all updates installed

During Canonical user testing, one test subject followed this path in trying to 
change the desktop background:
 1. opened Places  Desktop
 2. chose File System, then Documents in the resulting file manager window
 3. double-clicked on Desktop
 4. chose Edit  Backgrounds and Emblems...  Add a New Pattern..., 
Cancel, Add a New Pattern..., Desktop (in the file picker), Cancel, 
Help
 5. started reading the help, even confirming that it was helpful (yeah, I 
just got to figure it out), but did not finish reading it or follow its 
instructions
 6. chose Add a New Pattern... again, and tried to drag one of the images in 
the list to Desktop in the filepicker sidebar (I was thinking you could drag 
it to the folders)
 7. started reading the help again, but again didn't finish
 8. dragged one of the patterns in the list into the Documents window, which 
changed just the background of that window
 9. chose Edit  Backgrounds and Emblems... again, but it stayed behind the 
filepicker (it should come to the front, but it doesn't)
 10. looked through Places (I always go to Desktop and then 'Change 
Background Picture', I think it is, but when I click Desktop here it doesn't 
... Well, usually I click on My Computer, but...)
 11. went into Places  Desktop again
 12. tried Places  Computer
 13. tried Desktop in the sidebar again
 14. tried Computer in the File Browser toolbar
 15. dragged a pattern from the list to the Nautilus sidebar, which added the 
image to the sidebar
 16. gave up.

There are many design problems that need fixing here, but it was
noticable in steps 5 and 7 that the Changing Backgrounds help page (a)
was too long to be effective and (b) didn't even cover what the test
subject was reasonably wanting to find out.

This could be fixed by heavily reducing the amount of text, and then
adding a cross-reference to the Desktop Background Preferences page
from the end of the page.

Examples of how to shorten the text:
* The entire first paragraph (The file manager includes background patterns 
... and on panels) could be deleted with zero loss of information.
* The sentence
To change the background of a window, pane, or panel, perform the 
following steps:
  could become
To change the background of a folder window, pane, or panel:
*  The Backgrounds and Emblems dialog is displayed. Click the Patterns button 
or the Colors button... could become In the Backgrounds and Emblems window, 
choose Patterns or Colors...

** Affects: ubuntu-docs (Ubuntu)
 Importance: Undecided
 Status: New

-- 
Nautilus Changing Backgrounds help is tl;dr and doesn't cross-reference 
desktop background
https://bugs.launchpad.net/bugs/394335
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[Bug 394335] Re: Nautilus Changing Backgrounds help is tl; dr and doesn't cross-reference desktop background

2009-07-01 Thread Matthew Paul Thomas
** Tags added: user-testing

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Nautilus Changing Backgrounds help is tl;dr and doesn't cross-reference 
desktop background
https://bugs.launchpad.net/bugs/394335
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[Bug 394366] [NEW] Not obvious how to start a Sudoku game

2009-07-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: gnome-games

Ubuntu 9.04, all updates installed

During Canonical user testing of Ubuntu, one test participant opened Sudoku and 
tried to start a game, but found this needlessly difficult:
* she tried clicking on the New Game text, but it did nothing (even though 
one of its letters is apparently an access key)
* she tried clicking on Easy, and it changed color, but nothing else happened
* she tried choosing New from the Game menu, but it was greyed out
* eventually she realized she needed to double-click one of the difficulty 
levels.

This could be fixed by:
* changing New Game to Choose a difficulty level:, and making it normal 
text rather than bold text;
* changing the difficulty levels from list items to obvious buttons that 
require a single click.

** Affects: gnome-games
 Importance: Unknown
 Status: Unknown

** Affects: gnome-games (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: user-testing

** Bug watch added: GNOME Bug Tracker #526587
   http://bugzilla.gnome.org/show_bug.cgi?id=526587

** Also affects: gnome-games via
   http://bugzilla.gnome.org/show_bug.cgi?id=526587
   Importance: Unknown
   Status: Unknown

-- 
Not obvious how to start a Sudoku game
https://bugs.launchpad.net/bugs/394366
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[Bug 394335] Re: Nautilus Changing Backgrounds help is tl; dr and doesn't cross-reference desktop background

2009-07-01 Thread Matthew Paul Thomas
Unfortunately we can't release raw videos of the tests, because one of
the conditions of the subjects' participation is that we don't publish
personally identifying information. However, as with other projects, I
will report bugs for all the problems test participants encounter with
the Ubuntu Help, when they open it while performing other tasks. We
can't really test the help directly, because looking for something in
the help is not itself an interesting task, so asking people to do it
would produce unrealistic results.

This means that the testing data on Ubuntu Help will be rather
incidental and piecemeal, so you'll need to extrapolate issues with one
topic to other topics. For example, the Nautilus Backgrounds help is
needlessly wordy, and insensitive to possible wrong turns the user has
made — but those two problems are common to many of Ubuntu's help pages,
not just that one. A systematic approach to fixing those problems might
use the help page structure I proposed in 2006.
https://wiki.ubuntu.com/UbuntuHelp/PageStructure

Now, should that wait until the Gnome user guide is rewritten? I don't
see any point in waiting, unless there's going to be a license change
that prevents text in the existing guide from being copied into new help
pages. Otherwise, the new text could be written now, and copied into the
new structure when it's ready.

-- 
Nautilus Changing Backgrounds help is tl;dr and doesn't cross-reference 
desktop background
https://bugs.launchpad.net/bugs/394335
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[Bug 394843] [NEW] command-not-found unhelpfully suggests using apt-get to install apt

2009-07-02 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: command-not-found

1. Get your computer into a state where apt-get is unavailable -- for example, 
by experiencing a disk error that loses it.
2. From the terminal, enter a command that requires apt, e.g. apt-get.

What happens: The program 'apt-get' is currently not installed. You can
install it by typing: apt-get install apt

What should happen:
* At a minimum, command-not-found should not suggest the impossible.
* Perhaps command-not-found should check if there is an Internet connection, 
and if there is, offer to download and install apt itself.

[Originally reported by Rogério Vicente in
http://twitter.com/rogeriopvl/status/2435129623.]

** Affects: command-not-found (Ubuntu)
 Importance: Undecided
 Status: New

-- 
command-not-found unhelpfully suggests using apt-get to install apt
https://bugs.launchpad.net/bugs/394843
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[Bug 394843] Re: command-not-found unhelpfully suggests using apt-get to install apt

2009-07-02 Thread Matthew Paul Thomas

** Attachment added: screenshot
   http://launchpadlibrarian.net/28635315/DSC00238.JPG

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[Bug 347565] Re: notication window does not follow panel

2009-04-27 Thread Matthew Paul Thomas
notification-properties isn't installed by default because it configures
notification-daemon, not Notify OSD.

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notication window does not follow panel
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[Bug 328572] Re: Connecting/disconnecting notification changes

2009-04-27 Thread Matthew Paul Thomas
Alexander, are these changes incorporated upstream yet? If not, could
you link this report to the upstream report? Thanks.

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Connecting/disconnecting notification changes
https://bugs.launchpad.net/bugs/328572
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[Bug 327427] Re: network manager applet should pop up wizard when 3g device is plugged in and no configuration exists

2009-04-27 Thread Matthew Paul Thomas
Alexander, is this patch accepted upstream yet? If not, could you link
the upstream bug report here? Thanks.

-- 
network manager applet should pop up wizard when 3g device is plugged in and no 
configuration exists
https://bugs.launchpad.net/bugs/327427
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[Bug 366125] Re: Reset for Desktop background makes it lime green

2009-04-27 Thread Matthew Paul Thomas

** Attachment added: Screenshot.png
   http://launchpadlibrarian.net/26021133/Screenshot.png

** Changed in: nautilus (Ubuntu)
   Status: Incomplete = New

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[Bug 366125] Re: Reset for Desktop background makes it lime green

2009-04-27 Thread Matthew Paul Thomas

** Attachment added: Xorg.0.log
   http://launchpadlibrarian.net/26021116/Xorg.0.log

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[Bug 331369] Re: regression vs. notification-daemon: positioning when multiple screens are available

2009-04-27 Thread Matthew Paul Thomas
Daniel, if notification bubbles are not appearing in a visible area,
please report a bug about that. Commenting in a report for a fixed bug
will not get your bug fixed.

-- 
regression vs. notification-daemon: positioning when multiple screens are 
available
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[Bug 367853] [NEW] Connection Established is miscapitalized

2009-04-27 Thread Matthew Paul Thomas
Public bug reported:

Ubuntu 9.04

1. Connect to the Internet.

What happens: A notification bubble appears with body text Connection 
Established.
What should happen: The body text should say Connection established. 
https://wiki.ubuntu.com/NotifyOSD#Network%20Manager

(This is the successor to bug 330526.)

** Affects: network-manager-applet (Ubuntu)
 Importance: Undecided
 Status: New

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Connection Established is miscapitalized
https://bugs.launchpad.net/bugs/367853
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[Bug 367853] Re: Connection Established is miscapitalized

2009-04-27 Thread Matthew Paul Thomas
** Tags added: notifications

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Connection Established is miscapitalized
https://bugs.launchpad.net/bugs/367853
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[Bug 391567] [NEW] Authenticate button still clickable when you haven't entered authentication details

2009-06-24 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: policykit

Ubuntu 9.04, all updates installed

0. If you do not have one already, set up a Desktop user (non-administrator) 
account.
1. Log in as an administrator.
2. Using the account switcher menu, switch to the non-administrator account.
3. From the account switcher menu, choose Shut Down.
4. In the Authenticate window that appears, choose Authenticate.

What happens: The dialog goes away, and nothing else. The computer does not 
shut down.
What should happen: Since you have not selected who you want to authenticate 
as, or entered that person's password, the Authenticate button should not be 
available.

(Sorry I don't have time right now to check if this is reported
upstream.)

** Affects: policykit (Ubuntu)
 Importance: Undecided
 Status: New

-- 
Authenticate button still clickable when you haven't entered authentication 
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https://bugs.launchpad.net/bugs/391567
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[Bug 391190] Re: Font size is too large by default

2009-06-24 Thread Matthew Paul Thomas
Mirco, to make the notification bubble text fit with the text in the
rest of Gnome, Notify OSD needs to use the same DPI value as the rest of
Gnome. Currently Gnome is hard-coded to 96 dpi, though that is likely to
change to the Xorg-supplied value during Karmic. Notify OSD needs to
keep in sync with that calculation, i.e. hard-code 96 dpi whenever Gnome
is doing so. Until you do that, neither of the font size choices -- 1.0✕
and 0.8✕, or 1.2✕ and 1.0✕ -- will match up with the rest of Ubuntu.

-- 
Font size is too large by default
https://bugs.launchpad.net/bugs/391190
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[Bug 390724] Re: Back button (most used) in Nautilus smaller than rest

2009-06-24 Thread Matthew Paul Thomas
This is a valid bug. It is ugly for buttons to be nearly the same width
but not quite: they should be either exactly the same width, or
obviously and intentionally very different. This means that if you
customize a toolbar (possible in other applications, but currently not
in Nautilus) to add a button that has a label wider than any of those
currently in the toolbar, the rest of the buttons should widen to match
it.

I reported the equivalent bug in Mozilla in 2000
https://bugzilla.mozilla.org/show_bug.cgi?id=60553, and in Epiphany in
2005 http://bugzilla.gnome.org/show_bug.cgi?id=169397.

** Bug watch added: Mozilla Bugzilla #60553
   https://bugzilla.mozilla.org/show_bug.cgi?id=60553

** Bug watch added: GNOME Bug Tracker #169397
   http://bugzilla.gnome.org/show_bug.cgi?id=169397

** Changed in: nautilus (Ubuntu)
   Status: New = Confirmed

-- 
Back button (most used) in Nautilus smaller than rest
https://bugs.launchpad.net/bugs/390724
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[Bug 344260] Re: firefox asks to open .ppt files in OpenOffice Presentaton, but the program executed is titled OpenOffice Impress

2009-06-24 Thread Matthew Paul Thomas
From watching people trying to find (for example) a word processor
program during our user testing, I'm fairly confident that it's
important for the Applications menu items to include the terms Word
Processor, Spreadsheet, etc.

Following the Gnome standard that the menu items for non-trivial
applications should include both their brand name and their basic
description, logically the menu items should be OpenOffice.org Base
Database, OpenOffice.org Calc Spreadsheet, OpenOffice.org Impress
Presentation, and so on. I guess that might be uncomfortably long;
perhaps someone could mock it up and see?

-- 
firefox asks to open .ppt files in OpenOffice Presentaton, but the program 
executed is titled OpenOffice Impress
https://bugs.launchpad.net/bugs/344260
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[Bug 387573] Re: Drop-down calendar does not close unless you click on it

2009-06-25 Thread Matthew Paul Thomas
Nick Buchanan is correct, I think, that expected behavior would be for
the calendar applet to close in the same way other drop-down applets do.
However,  the calendar is unlike other applets in that (as Textureglitch
says) it is often useful to have it open while referring to information
in other windows, which may require switching between and scrolling
through those other windows.

So, I suggest that the calendar have a dedicated button or menu item for
opening it in a window by itself, and that once that is implemented, the
drop-down calendar applet should close automatically when you click
outside it. But that would be, as Bryce Harrington suggested, a feature
quite a bit larger than a paper cut. And until that is implemented, I
think changing the current behavior would aggravate as many people as it
pleases.

(BTW, please don't use the Incomplete status unless a bug report is
missing information on how to reproduce the problem or whether it has
been fixed.)

** Changed in: hundredpapercuts
   Status: Incomplete = Invalid

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[Bug 338695] Re: Banshee album art is blurred in notification bubbles

2009-06-04 Thread Matthew Paul Thomas
there are plenty of bugs like this that have multiple, separate
projects on them

Yes, single bug reports have been used in the past for things like
library/language transitions on many different packages. However, that
tends to waste more time (in extra bug mail to uninterested people) than
it saves (in sharing code and ideas). So it's not clear-cut, but in
general, two projects/packages should share a bug report only if it's
likely that the same diff will fix the bug in both places (e.g. Mozilla
Firefox vs. Ubuntu firefox), or if there's only one bug but the
respective people need to collaborate in working out which software
needs fixing (this often happens with Notify OSD vs. gnome-settings-
daemon) .

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-06-04 Thread Matthew Paul Thomas
Chauncellor: Ayatana is about cross-application design for Ubuntu in
general, not just notifications. There is no plan for it ever to be
finished. On cleaning up Preferences/Administration, I entirely agree:
if you can help out, http://brainstorm.ubuntu.com/idea/19982 and
http://live.gnome.org/SystemSettings are complementary approaches.

Brian Burger: It's a fallacy to suggest that because something has been
labelled the notification area it is necessarily good at presenting
notifications. Our position is that it is not -- that Microsoft got it
wrong in designing it, and Gnome got it wrong in copying Microsoft.

mac_v: We think we have good reasons for not allowing actions in
notifications
https://wiki.ubuntu.com/NotificationDevelopmentGuidelines#Avoiding%20actions.
Those reasons apply just as much to system software as they do to
applications, so it wouldn't really make sense for system software to
use a different notification system.

Leandro: See my 2009-04-02 comment.

yurx cherio: People had already been trying to find an effective icon
for years, from one that looked like a cigarette packet (Ubuntu 5.04) to
a red pinwheel (5.10) to an orange square (6.06, 6.10, 7.04, 7.10) to an
SD card with a halo (Windows Vista) to a starburst (Ubuntu 8.04 and
8.10).

Ricardo Pérez López: Ubuntu One's notification icon is bug 362561.

braddock: The updates window is not a modal dialog.

Toralv: Unlike Facebook, Ubuntu is Free Software. It has thousands of
unconfigurable behaviors, but you are welcome to change any of them (or
even make any of them user-configurable) in your own variation.

-- 
[Jaunty] Update Notifier icon would provide useful status information
https://bugs.launchpad.net/bugs/332945
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[Bug 394344] Re: (karmic) notify-osd fonts

2009-07-13 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 394432 ***
https://bugs.launchpad.net/bugs/394432

This report is not a duplicate and it is not invalid. Notify OSD is
supposed to base its font face and size on the standard application font
face and size. If XFCE is to be a targeted environment, that means
Notify OSD needs to recognize your XFCE font setting.

** This bug is no longer a duplicate of bug 335383
   Add ability to change notify-osd font size

** Package changed: xubuntu-meta (Ubuntu) = notify-osd (Ubuntu)

** Changed in: notify-osd (Ubuntu)
   Status: Invalid = New

** Summary changed:

- (karmic) notify-osd fonts
+ Notify OSD doesn't follow XFCE font settings

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Notify OSD doesn't follow XFCE font settings
https://bugs.launchpad.net/bugs/394344
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[Bug 394344] Re: (karmic) notify-osd fonts

2009-07-13 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 394432 ***
https://bugs.launchpad.net/bugs/394432

Ah, I see it was already re-reported as bug 394432.

** This bug has been marked a duplicate of bug 394432
   Notify-osd  XFCE

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[Bug 335383] Re: Add ability to change notify-osd font size

2009-07-13 Thread Matthew Paul Thomas
hackel, your screenshot does not show that the font size needs to be
customizable, it shows that the font size is too small. For example the
notification title should be using the same font size as the panel, but
the screenshot shows that it is not. If that is still happening for you
in latest Karmic, please report that as a bug.

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Add ability to change notify-osd font size
https://bugs.launchpad.net/bugs/335383
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[Bug 146918] Re: Poor descriptions for some applications in Startup Programs window

2009-07-13 Thread Matthew Paul Thomas
era gives a good explanation of why these descriptions should not use
imperative case. There is nothing you have to do here; the purpose of
the description is merely to explain why the program is running in the
first place. So for example, a good description for GNOME login sound
would be Plays a sound whenever you log in. And a good description for
Indicator applet would be Provides quick access to messages received
in Evolution or Pidgin. One guide to whether you're on the right track:
the first word of the description should usually be a verb that ends in
the letter s.

-- 
Poor descriptions for some applications in Startup Programs window
https://bugs.launchpad.net/bugs/146918
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[Bug 370719] Re: Jaunty notification popup does not obey user GTK theme

2009-07-13 Thread Matthew Paul Thomas
This is not a duplicate, and it is not invalid either. It is asking to
use the GTK theme for the color of the bubbles themselves, whereas bug
35 is about the color of the brightness/volume gauges in particular.

** This bug is no longer a duplicate of bug 35
   Use themed progress bars

** Changed in: notify-osd (Ubuntu)
   Status: Invalid = New

-- 
Jaunty notification popup does not obey user GTK theme
https://bugs.launchpad.net/bugs/370719
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[Bug 344445] Re: Use themed progress bars

2009-07-13 Thread Matthew Paul Thomas
Notify OSD does not use progress bars at all. It shows gauges for
brightness and volume, but it would be misleading to present those as
progress bars, because they do not represent progress of anything.

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Use themed progress bars
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[Bug 370248] Re: [security] update-notifier auto popups maybe spoofed by the webbrowser

2009-07-14 Thread Matthew Paul Thomas
I think this bug report is invalid. For several years Web browsers have
insisted on showing the address bar, or the status bar, or both, in any
popup window as a way of distinguishing it from native application
windows. Can you provide a demo which avoids this security measure?

If it was possible to fake the gksudo window in this way it would also
be possible to fake the PolicyKit dialog, or Seahorse's Change Password
dialog, or the password dialogs from Evolution or Thunderbird or Pidgin
or any other program that uses passwords, in exactly the same way. So
the problem would still need to be fixed in the Web browser.

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[security] update-notifier auto popups maybe spoofed by the webbrowser
https://bugs.launchpad.net/bugs/370248
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[Bug 386466] Re: update manager has twice appeared when surfing

2009-07-14 Thread Matthew Paul Thomas
This is not a duplicate of bug 332945. If Update Manager is opening to
display no available updates, that is a bug.

** This bug is no longer a duplicate of bug 332945
   [Jaunty] Update Notifier icon would provide useful status information / new 
update-manager behaviour is annoying

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[Bug 370248] Re: [security] update-notifier auto popups maybe spoofed by the webbrowser

2009-07-14 Thread Matthew Paul Thomas
** Changed in: update-notifier (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information / new update-manager behaviour is annoying

2009-07-14 Thread Matthew Paul Thomas
If you can provide a realistic way of spoofing either the updates window
or the resulting password dialog in a way that an Ubuntu user might be
exposed to (e.g. a Web page or an e-mail message), please attach a demo
to bug 370248. Thanks.

Loïc Martin, it should be abundantly clear from the comments in this bug
report that saving space was not the primary rationale for making this
change. (And even if it had been, that would not necessarily mean the
interface must be changed starting with the biggest element and working
down.)

John Vivirito, you're giving me unpleasant flashbacks from a decade ago,
when people used to propose various inane design issues be offered as
options in the Mozilla installer (for example,
https://bugzilla.mozilla.org/show_bug.cgi?id=48688). It would be even
less useful for Ubuntu now than it would have been for Mozilla then,
because many if not most Ubuntu users don't install the OS themselves.

** Bug watch added: Mozilla Bugzilla #48688
   https://bugzilla.mozilla.org/show_bug.cgi?id=48688

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[Jaunty] Update Notifier icon would provide useful status information / new 
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https://bugs.launchpad.net/bugs/332945
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[Bug 344409] Re: Ubuntu Start Page breaks the Back button

2009-07-14 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 228967 ***
https://bugs.launchpad.net/bugs/228967

** This bug has been marked a duplicate of bug 253400
   Can't navigate Back after navigating to Home

** This bug is no longer a duplicate of bug 253400
   Can't navigate Back after navigating to Home
** This bug has been marked a duplicate of bug 228967
   Redirect of default start page breaks the Back button

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[Bug 253400] Re: Can't navigate Back after navigating to Home

2009-07-14 Thread Matthew Paul Thomas
*** This bug is a duplicate of bug 228967 ***
https://bugs.launchpad.net/bugs/228967

** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

** This bug has been marked a duplicate of bug 228967
   Redirect of default start page breaks the Back button

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[Bug 228967] Re: Redirect of default start page breaks the Back button

2009-07-14 Thread Matthew Paul Thomas
** This bug has been marked a duplicate of bug 253400
   Can't navigate Back after navigating to Home

** This bug is no longer a duplicate of bug 253400
   Can't navigate Back after navigating to Home

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[Bug 388633] Re: ComboBox has a big blank area above the position of its control

2009-07-15 Thread Matthew Paul Thomas
For many option menus, the items you are most likely to want to choose
are those immediately before or after the currently selected one. This
is true for more menus than those where you are most likely to want to
change to the first item or the last item. Therefore, the most efficient
behavior for an option menu is opening it so that the currently selected
item is immediately under the pointer, because that results in least
mouse movement and eye movement to access the previous/next items.
Opening some menus this way, and some another way -- or worse, the same
menu different ways depending on where the window happens to be on the
screen -- would be nasty, because you could no longer rely on where the
previous and next items were going to be, so you would be slower every
time you used an option menu. (Indeed, we already have this problem with
option menus in Firefox, Thunderbird, and OpenOffice.org, because they
do not use the native GTK controls.)

This placement means that sometimes there are items that you need to
scroll the menu to see, even though there is initially space available
above or below the currently visible items. Currently GTK does this by
drawing the menu to cover the area the items would take up if you
scrolled far enough. In some cases this also provides a useful hint as
to how long the menu is altogether (the Language menu in Epiphany's
Detailed Font Settings is a good example of this). The drawback is
that it looks a little odd.

It would be quite hard to measure whether abolishing the initial empty
area slowed people down at all when using the menu, and if it did,
whether the increase in beauty was worth it. But it isn't a clear enough
case for us to diverge from upstream GTK.

** Changed in: hundredpapercuts
   Status: Confirmed = Invalid

** Changed in: gtk+2.0 (Ubuntu)
   Status: Triaged = Invalid

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[Bug 388633] Re: ComboBox has a big blank area above the position of its control

2009-07-15 Thread Matthew Paul Thomas
Probably that change would be easy, but as I said, it would be rather
difficult to judge whether the increase in elegance was greater than the
decrease in obviousness of the you can scroll this! visual hint.

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[Bug 395905] Re: System-About Ubuntu should more directly display version information

2009-07-15 Thread Matthew Paul Thomas
** Also affects: ubuntu-docs (Ubuntu)
   Importance: Undecided
   Status: New

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https://bugs.launchpad.net/bugs/395905
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[Bug 399765] [NEW] Ctrl Q doesn't quit when a combo box is focused

2009-07-15 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: openoffice.org

OpenOffice.org 3.0.1, Ubuntu 9.04

1. Focus any combo box, e.g. the style combo box in Writer, or the font or size 
combo boxes in Writer or Calc.
2. Type Ctrl Q to quit the program.

What should happen: OpenOffice.org quits.
What actually happens: Nothing.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
Package: openoffice.org-core 1:3.0.1-9ubuntu3
ProcEnviron:
 PATH=(custom, user)
 LANG=en_NZ.UTF-8
 SHELL=/bin/bash
SourcePackage: openoffice.org
Uname: Linux 2.6.28-11-generic i686

** Affects: openoffice.org (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

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https://bugs.launchpad.net/bugs/399765
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[Bug 399765] Re: Ctrl Q doesn't quit when a combo box is focused

2009-07-15 Thread Matthew Paul Thomas

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/29054525/Dependencies.txt

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[Bug 107247] Re: A Web page can temporarily turn on caret browsing

2009-07-15 Thread Matthew Paul Thomas
I thought I'd re-reported this, but apparently not. Reopening. It
currently happens on every bug page in Launchpad, starting from the
moment that the Subscribers box finishes loading.

** Changed in: malone
   Status: Fix Released = Confirmed

** Changed in: firefox-3.0 (Ubuntu)
   Status: Fix Released = Confirmed

** Summary changed:

- A Web page can temporarily turn on caret browsing
+ Launchpad bug pages trigger caret browsing in Firefox and other Gecko browsers

** Description changed:

  It is possible for a Web page to turn on Firefox's caret browsing mode
  just for that page, such that Firefox displays a cursor in the Web page
  text and prevents scrolling from working as normal. This should never
  happen.
  
  This bug was triggered by bug 107376 in a previous version of Launchpad,
  suggesting that the general cause is JavaScript focusing a text field,
  and then using CSS to hide that field. It seems unrelated to the
  document.designMode DOM property, because the page did not become
  editable.
  
  Steps to reproduce:
- 1. in the mpt/launchpad/2007-04-firefox-caret branch, open a bug page
- 2. click once in the bug page
- 3. press the Up or Down arrow keys.
+ 1. In Firefox or Epiphany, open any bug page, such as this one.
+ 2. Wait for the Subscribers box to finish loading.
+ 3. Press the Up or Down arrow keys.
+ 
+ What should happen: The page scrolls.
+ What actually happens: A visible caret moves through the page.

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https://bugs.launchpad.net/bugs/107247
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[Bug 393516] Re: The font of trunk notify-osd is way too small

2009-07-15 Thread Matthew Paul Thomas
This is not a duplicate. Bug 335383 is about being able to configure the
font size, whereas this bug report is about the initial font size.

** This bug is no longer a duplicate of bug 335383
   Add ability to change notify-osd font size

-- 
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[Bug 154506] Re: Ubuntu LiveCD Install icon confusing

2009-07-16 Thread Matthew Paul Thomas
FWIW, Install Ubuntu Permanently was exactly what I specified in the
initial Ubiquity design in 2006.
https://wiki.ubuntu.com/UbuntuExpress/GnomeUserInterface#Invocation%20and%20overall%20design

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[Bug 400047] Re: Partitioner should be more clear/specific

2009-07-20 Thread Matthew Paul Thomas
1. Install them (who?/what?) side by side (huh?), choosing between them
(who?/what?) each start up.

That sentence in the installer is supposed to be immediately preceded by
a description of the operating systems it's talking about. If it is not,
please attach a screenshot. It's my impression that side by side is
quite a common expression in English; if you think it is not, some
evidence of this would be helpful.

The rest of this bug report seems to be a duplicate of bug 131084.

** Changed in: ubiquity (Ubuntu)
   Status: New = Incomplete

** Changed in: hundredpapercuts
   Status: Confirmed = Incomplete

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[Bug 394319] Re: Can't uninstall one game without uninstalling them all

2009-07-21 Thread Matthew Paul Thomas
** Description changed:

  Binary package hint: gnome-games
  
  1. In Add/Remove Applications, find Iagno, and uncheck its checkbox.
  
  What happens: A message appears saying Iagno is part of a software
  collection. If you remove Iagno, you will remove all bundled
  applications as well. The list of games to be removed includes
  Tetravex, Chess, Four-in-a-Row, Mahjongg, Mines, FreeCell, Blackjack,
  Aisleriot, Nibbles, Robots, Tali, Klotski, Sudoku, Iagno, Gnometris,
  Five or More, and Same GNOME.
  
  What should happen: You should be able to uninstall one or some of the
  games without uninstalling all of them.
  
  Presumably the way to fix this problem is to package the games
  separately, with gnome-games perhaps becoming a metapackage that depends
- on the best few games.
+ on the best few games (bug 376744).

-- 
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[Bug 16492] Re: Mouse pointer should disappear when keyboard is in use and mouse isn't

2009-06-19 Thread Matthew Paul Thomas
** Also affects: hundredpapercuts
   Importance: Undecided
   Status: New

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[Bug 389935] Re: Release 2 versions of Karmic with AppCenter and Packagekit default for each.

2009-06-20 Thread Matthew Paul Thomas
Eric, if you have any actual evidence for that, please let me know what
it is so I can act to avoid the problem. Thanks.

-- 
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[Bug 386126] Re: update-manager fails with Encountered a section with no Package: header

2009-06-21 Thread Matthew Paul Thomas
** Summary changed:

- update-manager
+ update-manager fails with Encountered a section with no Package: header

-- 
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[Bug 378658] Re: update-manager can't install ubuntu-desktop

2009-06-21 Thread Matthew Paul Thomas
** Summary changed:

- update-manager
+ update-manager can't install ubuntu-desktop

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https://bugs.launchpad.net/bugs/378658
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[Bug 389935] Re: Release 2 versions of Karmic with AppCenter and Packagekit default for each.

2009-06-22 Thread Matthew Paul Thomas
I'm not aware of anything ever being promised for Karmic. See
https://wiki.ubuntu.com/TimeBasedReleases for more details.

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[Bug 372132] Re: Create Document Templates difficult to use

2009-06-22 Thread Matthew Paul Thomas
** Changed in: hundredpapercuts
 Assignee: (unassigned) = Matthew Paul Thomas (mpt)

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[Bug 391190] [NEW] Font size is too large by default

2009-06-23 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: notify-osd

1. Log in to a guest session.
2. At a terminal, enter: notify-send -i face-smile Title text Body text

What should happen, according to 
https://wiki.ubuntu.com/NotifyOSD#Title%20text:
* The title should be the standard application font size
* The body should be 0.8 × the standard application font size.

What actually happens:
* The title is larger than the standard application font size (for example, the 
cap height is 12 pixels when it should be 10)
* The body text is too large too.

** Affects: notify-osd (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 391190] Re: Font size is too large by default

2009-06-23 Thread Matthew Paul Thomas

** Attachment added: screenshot
   http://launchpadlibrarian.net/28252068/notify-osd-font-size.png

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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information / new update-manager behaviour is annoying

2009-06-23 Thread Matthew Paul Thomas
** Description changed:

- *
- For anyone who REALLY wants to revert to the pre-Ubuntu 9.04 behaviour, you 
may run:
- 
-   gconftool -s --type bool /apps/update-notifier/auto_launch false
- 
- A partial fix for update-notifier is queued in bug #369198 awaiting help
- TESTING before it can go to Jaunty.
- 
- *
- 
- 
- I am referring to the removal up the update-notifier in the Gnome 
notification area.  The discussion of it is embedded in the thread headed by:
+ I am referring to the removal up the update-notifier in the Gnome
+ notification area.  The discussion of it is embedded in the thread
+ headed by:
  
https://lists.ubuntu.com/archives/ubuntu-
  devel/2009-February/027416.html
  
  Specific messages worth reading are:
  
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
  
  Matthew Paul Thomas says that the desired behavior is:
  
  *   When there are security updates, Update Manager will open and show
  them (plus any other available updates) within a day.
  
  *   When there are non-security updates, Update Manager will open and
  show them *one week* after it was last opened (whether it was last
  opened manually or automatically, and regardless of whether updates
  were actually installed then).
  
  *   When there are no available updates, Update Manager will not open
  automatically at all.
  
  Desired by whom?  And where was discussion of this change that effects
  the entire Ubuntu community?  Because some percentage of users don't
  apparently understand that the notification area has meaning, we are not
  going to use it for updates?  Chow Loong Jin raised a valid point that
  if update notification is now done by opening the entire update manager
  program, perhaps evolution and similar should open their application UIs
  rather than use the notification area.  And there are concerns about
  unintended functional consequences of this ill-conceived change,
  discussed in the thread.
  
  Personally, I predict that opening the Update Manager window while
  people are working will piss off a lot of users when it happens, and may
  result in them wanting to disable automatic checking. Yes, that'll be
  highly desirable, won't it?
  
  In other words, this change should be corrected, and a notification icon
  should be displayed when updates are available.
  
  1]To disable the new behaviour and get the old behaviour use:
  
  gconftool -s --type bool /apps/update-notifier/auto_launch false
  
  Take into account that this gconf change is not supported.
  
  2]To have the update manager launch immediately when updates are
  available, use this:
  
  gconftool -s --type int /apps/update-
  notifier/regular_auto_launch_interval 0

-- 
[Jaunty] Update Notifier icon would provide useful status information / new 
update-manager behaviour is annoying
https://bugs.launchpad.net/bugs/332945
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information / new update-manager behaviour is annoying

2009-06-23 Thread Matthew Paul Thomas
** Description changed:

  I am referring to the removal up the update-notifier in the Gnome
  notification area.  The discussion of it is embedded in the thread
  headed by:
  
https://lists.ubuntu.com/archives/ubuntu-
  devel/2009-February/027416.html
  
  Specific messages worth reading are:
  
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027451.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027454.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027437.html
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027445.html
  
  Matthew Paul Thomas says that the desired behavior is:
  
  *   When there are security updates, Update Manager will open and show
  them (plus any other available updates) within a day.
  
  *   When there are non-security updates, Update Manager will open and
  show them *one week* after it was last opened (whether it was last
  opened manually or automatically, and regardless of whether updates
  were actually installed then).
  
  *   When there are no available updates, Update Manager will not open
  automatically at all.
  
  Desired by whom?  And where was discussion of this change that effects
  the entire Ubuntu community?  Because some percentage of users don't
  apparently understand that the notification area has meaning, we are not
  going to use it for updates?  Chow Loong Jin raised a valid point that
  if update notification is now done by opening the entire update manager
  program, perhaps evolution and similar should open their application UIs
  rather than use the notification area.  And there are concerns about
  unintended functional consequences of this ill-conceived change,
  discussed in the thread.
  
  Personally, I predict that opening the Update Manager window while
  people are working will piss off a lot of users when it happens, and may
  result in them wanting to disable automatic checking. Yes, that'll be
  highly desirable, won't it?
  
  In other words, this change should be corrected, and a notification icon
  should be displayed when updates are available.
  
- 1]To disable the new behaviour and get the old behaviour use:
+ 
  
- gconftool -s --type bool /apps/update-notifier/auto_launch false
+ The window currently opens far too often when security updates are
+ available: this is because of bug 369198, which is awaiting testing
+ before it can be fixed in Ubuntu 9.04.
  
- Take into account that this gconf change is not supported.
+ 
  
- 2]To have the update manager launch immediately when updates are
+ To disable the new behaviour and get the old behaviour:
+ 
+ gconftool -s --type bool /apps/update-notifier/auto_launch false
+ 
+ (Take into account that this gconf change is not supported.)
+ 
+ To have the update manager launch immediately when updates are
  available, use this:
  
- gconftool -s --type int /apps/update-
+ gconftool -s --type int /apps/update-
  notifier/regular_auto_launch_interval 0

** Tags removed: dxteam

-- 
[Jaunty] Update Notifier icon would provide useful status information / new 
update-manager behaviour is annoying
https://bugs.launchpad.net/bugs/332945
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[Bug 352190] [NEW] Open Inbox for Yahoo account returns not found error the first time

2009-03-31 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: pidgin

1. Set up a Yahoo account in Pidgin.
2. In your default Web browser, clear any yahoo.com cookies.
3. From Pidgin's Account menu, choose the Yahoo account, then Open Inbox.
4. From Pidgin's Account menu, choose the Yahoo account, then Open Inbox.

What should happen:
3. The Inbox opens.
4. The Inbox opens.

What actually happens:
3. You arrive at http://mail.yahoo.com/gi=0, which says Sorry, the page you 
requested was not found.
4. You arrive at Yahoo Mail.

What should happen:
3. You arrive at Yahoo Mail.
4. You arrive at Yahoo Mail.

ProblemType: Bug
Architecture: i386
DistroRelease: Ubuntu 9.04
ExecutablePath: /usr/bin/pidgin
Package: pidgin 1:2.5.5-1ubuntu3
ProcEnviron:
 LANG=en_GB.UTF-8
 SHELL=/bin/bash
SourcePackage: pidgin
Uname: Linux 2.6.28-11-generic i686

** Affects: pidgin (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: apport-bug i386

-- 
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[Bug 352190] Re: Open Inbox for Yahoo account returns not found error the first time

2009-03-31 Thread Matthew Paul Thomas

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/24561534/Dependencies.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/24561535/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/24561536/ProcStatus.txt

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[Bug 351979] Re: Envelope for notifications is not well integrated visually

2009-03-31 Thread Matthew Paul Thomas
Confirmed. It should look like a menu, just like the Fusa applet does
for example.

** Changed in: indicator-applet (Ubuntu)
   Status: New = Confirmed

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[Bug 352190] Re: Open Inbox for Yahoo account returns not found error the first time

2009-03-31 Thread Matthew Paul Thomas
** Description changed:

- Binary package hint: pidgin
+ pidgin 1:2.5.5-1ubuntu3, Ubuntu Jaunty beta
  
  1. Set up a Yahoo account in Pidgin.
  2. In your default Web browser, clear any yahoo.com cookies.
  3. From Pidgin's Account menu, choose the Yahoo account, then Open Inbox.
  4. From Pidgin's Account menu, choose the Yahoo account, then Open Inbox.
  
  What should happen:
- 3. The Inbox opens.
- 4. The Inbox opens.
+ 3. A browser window opens to your Yahoo Mail Inbox.
+ 4. A browser window opens to your Yahoo Mail Inbox.
  
  What actually happens:
- 3. You arrive at http://mail.yahoo.com/gi=0, which says Sorry, the page 
you requested was not found.
- 4. You arrive at Yahoo Mail.
- 
- What should happen:
- 3. You arrive at Yahoo Mail.
- 4. You arrive at Yahoo Mail.
- 
- ProblemType: Bug
- Architecture: i386
- DistroRelease: Ubuntu 9.04
- ExecutablePath: /usr/bin/pidgin
- Package: pidgin 1:2.5.5-1ubuntu3
- ProcEnviron:
-  LANG=en_GB.UTF-8
-  SHELL=/bin/bash
- SourcePackage: pidgin
- Uname: Linux 2.6.28-11-generic i686
+ 3. A browser window opens to http://mail.yahoo.com/gi=0, which says 
Sorry, the page you requested was not found.
+ 4. A browser window opens to your Yahoo Mail home page.

-- 
Open Inbox for Yahoo account returns not found error the first time
https://bugs.launchpad.net/bugs/352190
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[Bug 325958] Re: Jaunty Alpha 4: Ubiquity windows does not fit on 1024x600 screen

2009-03-31 Thread Matthew Paul Thomas
I didn't read the previous comments in detail, and I didn't know any
vendor was still selling netbooks with 480-pixel-high displays. If
catering for those displays is a priority, I suggest that Ubiquity
automatically start full-screen whenever the display is less than 550px
or so high. That way, the panels and title bar won't be taking up
vertical space.

-- 
Jaunty Alpha 4: Ubiquity windows does not fit on 1024x600 screen
https://bugs.launchpad.net/bugs/325958
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[Bug 337352] Re: gnome-user-share notification changes

2009-04-01 Thread Matthew Paul Thomas

** Attachment added: Fixes quotes in the actual alert box too
   http://launchpadlibrarian.net/24622027/337352-8.diff

-- 
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[Bug 353195] [NEW] When started automatically, should open minimized and request attention

2009-04-01 Thread Matthew Paul Thomas
Public bug reported:

Binary package hint: update-manager

The sabdfl has asked that when Update Manager opens automatically, it
should open minimized and request attention.

This would work around bug 333284.

** Affects: update-manager (Ubuntu)
 Importance: Undecided
 Status: New

-- 
When started automatically, should open minimized and request attention
https://bugs.launchpad.net/bugs/353195
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[Bug 353252] Re: Notification framework wizard fails and is uncancellable when the panel has been re-organised.

2009-04-01 Thread Matthew Paul Thomas
This doesn't seem to have anything to do with notification-daemon.

** Package changed: notification-daemon (Ubuntu) = fast-user-switch-
applet (Ubuntu)

-- 
Notification framework wizard fails and is uncancellable when the panel has 
been re-organised.
https://bugs.launchpad.net/bugs/353252
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[Bug 346095] Re: notify-osd doesn't honor my preference

2009-04-02 Thread Matthew Paul Thomas
In future versions of Ubuntu, there will be fewer and fewer icons in the
notification area that are related to notification bubbles.

If you are using Ubuntu in a right-to-left language, the bubbles already
appear in the top left rather than the top right.

-- 
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https://bugs.launchpad.net/bugs/346095
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[Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information

2009-04-02 Thread Matthew Paul Thomas
John, one benefit of Ubuntu's package management system is that things
like new virus definitions, new Java versions and so on can be combined
into the single updates-available window, rather than appearing as
separate windows.

No, we have no plans to put up frequent reminders for restarting.
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027565.html

What's so wrong with the updates-available icon is that it's not obvious.
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027434.html

The e-mail analogy fails because the envelope icon is much more obvious.
https://lists.ubuntu.com/archives/ubuntu-devel/2009-February/027460.html

You make a good point about asking people to update when they are
disconnected from the Internet. However, I don't know how we would
distinguish between disconnected and unable to connect right now, and
disconnected but able to connect if asked. If you have particular ideas
about how that could be done, please report that as a separate bug.

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[Bug 351484] Re: update-manager options no longer match functionality

2009-04-02 Thread Matthew Paul Thomas
I'm sorry I didn't realize before that the settings didn't make as much
sense with the auto-opening behavior. I've updated the spec with a
mockup of how they can be changed to convey the distinction between
checking for updates, handling security updates, and handling other
updates.
https://wiki.ubuntu.com/NotifyOSD?action=diffrev2=126rev1=125

** Description changed:

- Binary package hint: update-manager
- 
  Given the new behavior described in bug #332945 , it seems to me that
  the options in update-manager are misleading.  For example,
  
  - I have update-manager configured to check for updates daily.  Why give
  me this option when you have disabled the notification associated with
  it?
  
  - I have update-manager configured to notify about available updates.
  Again, misleading to give me the option when the corresponding
  functionality isn't there.
+ 
+ To fix this, the setting presentation should be altered to distinguish
+ between checking for updates, handling security updates, and handling
+ other updates. https://wiki.ubuntu.com/NotifyOSD#update-settings

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[Bug 333269] Re: [jaunty] leave message does not use new notify system

2009-04-02 Thread Matthew Paul Thomas
I've updated the Notify OSD spec to include a mockup of presenting
Leave a Message messages in a single While You Were Out dialog with
a scrollable text view.
https://wiki.ubuntu.com/NotifyOSD?action=diffrev2=128rev1=127 I
suggest that gnome-screensaver should adopt this design regardless of
which notification server is running, because it would handle the case
of multiple messages better than notification-daemon does.

** Description changed:

- Binary package hint: gnome-screensaver
- 
  On Jaunty with notify-osd installed, if I click leave message two
  abnormal things (which are related) happen:-
  
  1) I am briefly shown my own desktop, which should not happen when the 
screensaver is locked.
  2) I get a popup notify box displaying the message.
  
  See attached screenshot and screencast. Note: The screencast is quite
  slow, in real life the whole process is faster than shown.
  
  ProblemType: Bug
  Architecture: i386
  DistroRelease: Ubuntu 9.04
  Package: gnome-screensaver 2.24.0-0ubuntu4
  ProcEnviron:
   PATH=(custom, user)
   LANG=en_GB.UTF-8
   SHELL=/bin/bash
  SourcePackage: gnome-screensaver
  Uname: Linux 2.6.28-8-generic i686
+ 
+ https://wiki.ubuntu.com/NotifyOSD#gnome-screensaver

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[Bug 356659] Re: Character reference handling for , , and doesn't match notification-daemon

2009-04-10 Thread Matthew Paul Thomas
Thanks for working on this, Cody.

+#define CHARACTER_LT_REGEX  (lt;|#60;|#x3C;)

This should be (lt;|#60;|#x3C;|#x3c;)

+#define CHARACTER_GT_REGEX  (gt;|#62;|#x3e;)

This should be (gt;|#62;|#x3E;|#x3e;)

+#define CHARACTER_APOS_REGEX(apos;|#39;|#x27;)
+#define CHARACTER_QUOT_REGEX(quot;|#34;|#x22;)

To repeat my question from yesterday: Why are you special-casing quot;
and apos;? The spec doesn't say to do that. (And why are you converting
#34; and #39;, but not #40;, #41;, #42;, #43;, etc?) Do you have
any evidence that applications escape  or ' when sending notifications?
If so, let me know, and I'll change the spec. If not, unescaped text
will work more often without those conversions.

+#define LINK_MATCH_REGEX
a[^]*?href\\s*=\\s*[\\']?([^'\\ ]+?)['\\]?(.*?)/a
+#define LINK_REPLACE_REGEX  
a[^]*?href\\s*=\\s*[\\']?([^'\\ ]+?)['\\]?|/a

Why are you treating a elements separately from other elements? Again,
that doesn't match the algorithm I provided in the spec, and I don't see
any reason to do it. Please, either follow the spec or tell me why it
needs changing, don't do something undocumented.

+#define OTHER_MATCH_REGEX
([A-Z][A-Z0-9]*)\\b[^]*(.*?)/\\1

I'm not a regexp expert, but that \1 looks like it's not following the
spec, which says to drop *any* sequence of characters that starts with
/ and ends with , not just those where what's between them matches
a previous tag. Is your aim here to reduce unwanted tag-swallowing, on
the grounds that foo/i malfunctions in notification-daemon anyway?
That could be nifty, though it would be harder to specify and implement
in a non-regexp way. (Unless, or maybe even if, the Desktop
Notifications Specification 1.0 totally redoes the body text format, the
guessing algorithm probably should be included in that spec for all
servers to implement.)

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