Public bug reported:
Ubuntu Software updater fails to install OS updates.
ProblemType: Package
DistroRelease: Ubuntu 17.04
Package: linux-image-4.10.0-21-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.20.4-0ubuntu4.1
Architecture: amd64
AudioDevicesInUse:
Cannot stat file /proc/2679/fd/17: Stale file handle
Cannot stat file /proc/2679/fd/19: Stale file handle
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2567 F.... pulseaudio
CasperVersion: 1.380
Date: Tue May 30 22:01:51 2017
ErrorMessage: subprocess new pre-installation script returned error exit status
128
LiveMediaBuild: Ubuntu 17.04 "Zesty Zapus" - Release amd64 (20170412)
MachineType: Dell Inc. Latitude E6430
ProcFB:
0 nouveaufb
1 inteldrmfb
ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper
cdrom-detect/try-usb=true persistent noprompt floppy.allowed_drive_mask=0
ignore_uuid initrd=/casper/initrd.lz quiet splash ---
BOOT_IMAGE=/casper/vmlinuz.efi
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.02~beta3-4ubuntu2
SourcePackage: linux
Title: package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error exit
status 128
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/20/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.asset.tag: 497888
dmi.board.name: 09YC31
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.asset.tag: 497888
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvrA12:bd05/20/2013:svnDellInc.:pnLatitudeE6430:pvr01:rvnDellInc.:rn09YC31:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6430
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-package need-duplicate-check zesty
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https://bugs.launchpad.net/bugs/1694583
Title:
package linux-image-4.10.0-21-generic (not installed) failed to
install/upgrade: subprocess new pre-installation script returned error
exit status 128
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