[Bug 1765363] Re: prime-select intel is not powering off the nvidia card

2021-03-29 Thread Chih-Hsyuan Ho
On-demand mode does not have this issue.

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Title:
  prime-select intel is not powering off the nvidia card

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[Bug 1918228] Re: Fix missing HDMI/DP audio on NVidia card after S3

2021-03-19 Thread Chih-Hsyuan Ho
@Kleber, could you kindly let us know if we can expect the kernel with
this fix to land around 4/5 please? Thank you.

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Title:
  Fix missing HDMI/DP audio on NVidia card after S3

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[Bug 1916554] Re: Cirrus Audio Codec CS8409/CS42L42 support

2021-03-16 Thread Chih-Hsyuan Ho
Comments from CirrusLogic:
"
New set of patches have been accepted to ALSA upstream: 
https://git.kernel.org/pub/scm/linux/kernel/git/tiwai/sound.git branch for-next.
Commits IDs are:
ALSA: hda/cirrus: Make CS8409 driver more generic by using fixups.
9f8de3b7d789693008b65a4849bc444e81fcfe5a ALSA: hda/cirrus: Fix CS42L42 Headset 
Mic volume control name
61a9aba19f4482984dc7ec5c04c54bf51166cff2 ALSA: hda/cirrus: Cleanup 
patch_cirrus.c code.
fb3447d5842b71ec960da1b8a3ca5ee5f46a5327 ALSA: hda/cirrus: Add error handling 
into CS8409 I2C functions
"

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Title:
  Cirrus Audio Codec CS8409/CS42L42 support

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[Bug 1916554] Re: Cirrus Audio Codec CS8409/CS42L42 support

2021-03-07 Thread Chih-Hsyuan Ho
Comments from IHV:
"
patch chain has been comited to ALSA maintainer git: 
https://git.kernel.org/pub/scm/linux/kernel/git/tiwai/sound.git/ branch 
for-next.

b9dd23bb03fe241ccb774c59b05d5cbac07895dc ALSA: hda/cirrus: Add Headphone and 
Headset MIC Volume Control
b73df04187ebb52edf3f7e502bb245c5ccab2763 ALSA: hda/cirrus: Add jack detect 
interrupt support from CS42L42 companion codec.
6cc7e93f46a5ce9f65ad3c6c6f645f1d831a8fa4 ALSA: hda/cirrus: Add support for 
CS8409 HDA bridge and CS42L42 companion codec.
b95a913cb368edcb606d844a6dc6240093d87020 ALSA: hda/cirrus: Increase 
AUTO_CFG_MAX_INS from 8 to 18
"

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Title:
  Cirrus Audio Codec CS8409/CS42L42 support

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[Bug 1911001] Re: Use DCPD to control HP DreamColor panel

2021-01-20 Thread Chih-Hsyuan Ho
After upgrading to the 5.10.0-1010-oem kernel in -proposed on one
affected HP unit (HP ZBook Fury 17 G7) and display brightness could be
successfully adjusted.

** Tags removed: verification-needed-focal
** Tags added: verification-done-focal

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Title:
  Use DCPD to control HP DreamColor panel

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[Bug 1910664] Re: Need a new firmware to support RTL8821ce Wifi

2021-01-18 Thread Chih-Hsyuan Ho
@Timo, we need it for Focal, too. Please help continue tracking it.
Thank you.

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Title:
  Need a new firmware to support RTL8821ce Wifi

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[Bug 1909705] Re: Fix Realtek 8821c bluetooth fails reconnect BLE devices after suspend

2021-01-03 Thread Chih-Hsyuan Ho
According to Realtek, the firmware had been accepted by upstream at:

https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-
firmware.git/commit/?id=ef3813dc71ced316bed07a61879ff488179c7fee

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Title:
  Fix Realtek 8821c bluetooth fails reconnect BLE devices after suspend

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[Bug 1901129] Re: Fix broken Realtek 8821C BT after S3

2020-10-29 Thread Chih-Hsyuan Ho
** Description changed:

  [Impact]
  Realtek 8821C Bluetooth controller may stop working after S3.
  
  [Fix]
- Use the new firmware from Realtek.
+ Use the new firmware from Realtek (Release Version: 0xAA6C_A99E)
  Link: 
https://lore.kernel.org/linux-firmware/20201013084718.3077-1-max.c...@realtek.com/
  
  [Test]
  With the new firmware, the BT controller works and can pass 1000 cycles
  of S3.
-  
+ 
  [Regression Potentianl]
  It's always hit-or-miss for firmware update. Since Realtek asked us to
  use this firmware, we can only trusth them.

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Title:
  Fix broken Realtek 8821C BT after S3

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[Bug 1901129] Re: Fix broken Realtek 8821C BT after S3

2020-10-27 Thread Chih-Hsyuan Ho
Realtek's firmware was approved by upstream at
https://git.kernel.org/pub/scm/linux/kernel/git/firmware/linux-
firmware.git/commit/?id=09e8cfffdecc1f373a82e9456c6cd8810a831288

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Title:
  Fix broken Realtek 8821C BT after S3

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[Bug 1893719] Re: Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF

2020-09-27 Thread Chih-Hsyuan Ho
Downloaded and checked the libfprint source in
1:1.90.2+tod1-0ubuntu1~20.04.2 in proposed, and 0xE9 and 0xDF had indeed
been added to lifprint/drivers/synaptics/synaptics.c


** Tags removed: verification-needed-focal
** Tags added: verification-done-focal

** Tags removed: verification-needed

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Title:
  Request for adding support for Synaptics fingerprint reader sensors:
  0xE9 and 0xDF

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[Bug 1893719] [NEW] Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF

2020-08-31 Thread Chih-Hsyuan Ho
Public bug reported:

[Impact]

 * We were advised by Synaptics to upgrade the existing libfprint in the
archive to include sensor support for 0xE9 and 0xDF as highlighted in
the following commits:

https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/8b64312f4bfee84c8be1eb9763f7fe87ec078a1a

[Test Case]

 * We have several OEM platforms with these Synaptics sensors enabled
with Focal and they can be used to validate these changes.

[Regression Potential]

 * Regression potential for an updated libfprint with these new PIDs is
low

[Other Info]

 None

** Affects: oem-priority
 Importance: Low
 Status: New

** Affects: libfprint (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: oem-priority

** Changed in: oem-priority
   Importance: Undecided => Low

** Also affects: oem-priority/focal
   Importance: Undecided
   Status: New

** No longer affects: oem-priority/focal

** Tags added: oem-priority

** Information type changed from Proprietary to Public

** Also affects: libfprint (Ubuntu)
   Importance: Undecided
   Status: New

** Description changed:

  [Impact]
  
-  * We were advised by Synaptics to upgrade the existing libfprint in the
- archive to include sensor support for 0xE9 and 0xDF:
+  * We were advised by Synaptics to upgrade the existing libfprint in the
+ archive to include sensor support for 0xE9 and 0xDF as highlighted in
+ the following commits:
+ 
  
https://gitlab.freedesktop.org/libfprint/libfprint/-/commit/8b64312f4bfee84c8be1eb9763f7fe87ec078a1a
  
  [Test Case]
  
-  * We have several OEM platforms with these Synaptics sensors enabled
+  * We have several OEM platforms with these Synaptics sensors enabled
  with Focal and they can be used to validate these changes.
  
  [Regression Potential]
  
-  * Regression potential for an updated libfprint with these new PIDs is
+  * Regression potential for an updated libfprint with these new PIDs is
  low
  
  [Other Info]
-  
-  None
+ 
+  None

** Summary changed:

- Add support for Synaptics fingerprint reader sensors: 0xE9 and 0xDF
+ Request for adding support for Synaptics fingerprint reader sensors: 0xE9 and 
0xDF

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Title:
  Request for adding support for Synaptics fingerprint reader sensors:
  0xE9 and 0xDF

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[Bug 1884648] Re: rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

2020-08-16 Thread Chih-Hsyuan Ho
@vicamo, as of 8/17, the 5.5.2.1-0ubuntu4~20.04.2 still seems to be in
-proposed, can you help check what's holding it please? Thanks.

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Title:
  rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

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[Bug 1884648] Re: rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

2020-08-05 Thread Chih-Hsyuan Ho
@Mathew, can we get your help to review the fix in Focal and get it to
land on updates as soon as possible please? We have multiple OEM
platforms whose GM release schedule is urgently relying on it. Thank you
in advance.

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Title:
  rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

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[Bug 1884648] Re: rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

2020-07-22 Thread Chih-Hsyuan Ho
@Seth, can you also help review it and upload it to Focal at your
earliest convenience please? We have a couple of OEM platforms whose GM
image release are depending on this fix. Thank you in advance.

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Title:
  rtl8821ce 5.5.2.1-0ubuntu3 ADT test failure with linux-5.8 5.8.0-1.2

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[Bug 1886390] Re: Fix an issue that HID devices are not scanned by Realtek 8822C

2020-07-16 Thread Chih-Hsyuan Ho
Do we have an ETA for this firmware update to complete the SRU process.
We need to plan OEM image delivery schedule with it. Thanks.

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Title:
  Fix an issue that HID devices are not scanned by Realtek 8822C

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[Bug 1883846] Re: hwdb: Mask rfkill event from intel-hid on HP platforms

2020-07-13 Thread Chih-Hsyuan Ho
@Dan, got it. Will ping the team for help. Thanks again.

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Title:
  hwdb: Mask rfkill event from intel-hid on HP platforms

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[Bug 1883846] Re: hwdb: Mask rfkill event from intel-hid on HP platforms

2020-07-12 Thread Chih-Hsyuan Ho
@Dan, can you let us know when we can expect the fix to land on Focal
please?

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Title:
  hwdb: Mask rfkill event from intel-hid on HP platforms

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[Bug 1883846] Re: hwdb: Mask rfkill event from intel-hid on HP platforms

2020-07-05 Thread Chih-Hsyuan Ho
@Dan, can you let us know when we can expect the SRU progress to Focal
to complete please?

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  hwdb: Mask rfkill event from intel-hid on HP platforms

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[Bug 1883846] Re: hwdb: Mask rfkill event from intel-hid on HP platforms

2020-07-01 Thread Chih-Hsyuan Ho
@Dan, is it possible for you to speed up the SRU process for this fix
please? We have an OEM platform which is being blocked by this issue and
we are targeting mid-July for its final image. Thank you.

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  hwdb: Mask rfkill event from intel-hid on HP platforms

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[Bug 1881094] Re: Support kernel 5.4 Intel sound driver on bionic

2020-06-09 Thread Chih-Hsyuan Ho
Can we get SRU process for this fix in pulseaudio started as soon as
possible? There is one OEM platform which is urgently waiting for it.
Thank you.

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Title:
  Support kernel 5.4 Intel sound driver on bionic

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[Bug 1869819] Re: [SRU] System can't detect external headset in the codec of Conexant

2020-05-15 Thread Chih-Hsyuan Ho
@Daniel, when can we expect the this fix in pulseaudio will show up in
-updates channel for Bionic?  Thanks.

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Title:
  [SRU] System can't detect external headset in the codec of Conexant

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[Bug 1869819] Re: [SRU] System can't detect external headset in the codec of Conexant

2020-05-07 Thread Chih-Hsyuan Ho
@Jamie, just want to highlight that there is an urgent fix in Bionic to
an OEM platform which is  waiting for this update to be done before we
can land it. It'd be very much appreciated if we can somehow speed up
the process. Thank you.

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  [SRU] System can't detect external headset in the codec of Conexant

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[Bug 1868936] Re: [ICL] TC port in legacy/static mode can't be detected due TCCOLD

2020-04-23 Thread Chih-Hsyuan Ho
@Timo and @Vicamo, in that case, what are our options then? The affected
OEM platform needs this fix in 5.0 oem-osp1 in order to pass
certification. If we are not going to anything more to 5.0osp1 kernel,
can we just take whatever works in comment#20?

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  [ICL] TC port in legacy/static mode can't be detected due TCCOLD

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[Bug 1868936] Re: [ICL] TC port in legacy/static mode can't be detected due TCCOLD

2020-04-19 Thread Chih-Hsyuan Ho
@vicamo, did this failure (comment#23) only happen this v5 patch? We did
successfully aplly the earlier (v3?) patch, right?

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  [ICL] TC port in legacy/static mode can't be detected due TCCOLD

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[Bug 1860642] Re: [Dell Vostro 5490] proposed linux-oem-osp1 suspend resume fails

2020-02-05 Thread Chih-Hsyuan Ho
Both Dell Vostro systems (CID 201906-27089 and CID 201906-27090) are
equipped with Intel CML QS CPUs. If possible, please use the CID
201910-27452, which comes with a MP CPU for a re-test, since all the
newer SOF firmware we received from Intel was verified against the MP
CPU.

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Title:
  [Dell Vostro 5490] proposed linux-oem-osp1 suspend resume fails

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[Bug 1820323] Re: amdgpu-pro xorg crash

2020-01-16 Thread Chih-Hsyuan Ho
** Attachment added: "make.log while trying to build amdgpu in 4.4.0-143"
   
https://bugs.launchpad.net/ubuntu/+source/xorg-server/+bug/1820323/+attachment/5321036/+files/make.log

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Title:
  amdgpu-pro xorg crash

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[Bug 1820323] Re: amdgpu-pro xorg crash

2020-01-16 Thread Chih-Hsyuan Ho
- Original shipping condition:
* Dell Farallon + WX2100
* linux-image-4.4.0-36-generic + amdgpu-17.10-429170

- Test procedure:
1. sudo apt install linux-image-4.4.0-xxx-generic 
linux-headers-4.4.0-xxx-generic
2. reboot 

Expected behavior 
System can boot into desktop successfully to the updated kernel

Actual behavior 
Loop at login session

- Findings:
1. amdgpu DKMS fails to build exactly between 4.4.0-142(OK) and 4.4.0-143(NG) 
kernels
2. However, starting from 4.4.0-116 kernel, amdgpu module fails to load with 
the following error message:
amdkcl: version magic '4.4.0-xxx-generic SMP mod_unload modversions' should be 
'4.4.0-xxx-generic SMP mod_unload modversions retpoline' 

- In summary, the issue has 2 causes, amdgpu loading error and amdgpu
DKMS build error, the former happens in earlier kernel revisions than
the latter.

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  amdgpu-pro xorg crash

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[Bug 1848299] [NEW] Enable loading GuC firmware for Intel GLK

2019-10-16 Thread Chih-Hsyuan Ho
Public bug reported:

The needed patch was identified as
"
commit 415e7f0a7b89758c752da3f61794614e25939e1b
> Author: Michal Wajdeczko  >
> Date:   Mon May 27 18:36:02 2019 +
>
> drm/i915/guc: Define GuC firmware version for Geminilake
>
> Define GuC firmware version for Geminilake.

"

Without it, we got the following message in system log for Intel GLK
platforms:

 i915 :00:02.0: GuC: No firmware known for this platform!

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Fix Released

** Affects: linux-oem-osp1 (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: linux (Ubuntu Bionic)
 Importance: Undecided
 Status: Invalid

** Affects: linux-oem-osp1 (Ubuntu Bionic)
 Importance: Undecided
 Assignee: Timo Aaltonen (tjaalton)
 Status: Triaged

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Title:
   Enable loading GuC firmware for Intel GLK

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[Bug 1839016] Re: Suspend process is interrupted by ALT key

2019-10-15 Thread Chih-Hsyuan Ho
** Summary changed:

- Suspend is iterrupted by ALT key
+ Suspend process is interrupted by ALT key

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  Suspend process is interrupted by ALT key

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[Bug 1842532] Re: Touchpad stops working after resuming from s2idle

2019-09-03 Thread Chih-Hsyuan Ho
Vendor(Goodix) suggests to add a (58ms) delay after SET_POWER_ON command
after resuming from s2idle.

And here is the cause analysis done by the vendor about this issue:
"
By following Microsoft spec, our IC supports two types of protocol, mouse mode 
and ptp mode.
When IC powers on, the default mode is mouse mode, host can send command to 
switch it to ptp mode.
ptp mode (Ubuntu OS only handle this protocol)

Switching to ptp mode fails in Ubuntu's case due to insufficient delay time 
after the SET_POWER_ON command and results in a loss in touchpad function as it 
weill be operating in mouse mode when resuming from s2idle.
"

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Title:
  Touchpad stops working after resuming from s2idle

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[Bug 1842532] Re: Touchpad stops working after resuming from s2idle

2019-09-03 Thread Chih-Hsyuan Ho
** Changed in: oem-priority
 Assignee: Shih-Yuan Lee (fourdollars) => You-Sheng Yang (vicamo)

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  Touchpad stops working after resuming from s2idle

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[Bug 1842532] Re: Touchpad stops working after resuming from s2idle

2019-09-03 Thread Chih-Hsyuan Ho
** Tags added: originate-from-1841723

** Tags added: oem-priority

** Tags added: somerville-dla

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[Bug 1842532] [NEW] Touchpad stops working after resuming from s2idle

2019-09-03 Thread Chih-Hsyuan Ho
Public bug reported:

[Summary]
When enable s2i, found touchpad doesn't work after resuming from suspend(to 
idle).

[Reproduce Steps]
1. Install Ubuntu image
2. let system enter s2i state
3. press power button to resume the system

[Results]
Expected: System back to work without problem
Actual: Found touchpad doesn't work after resuming

[Additional Information]
Dell Inspiron 5391
Base Image: Ubuntu 18.04.3
BIOS Version: 1.0.1
Kernel Version: 5.0.0-1013-oem
CPU: i5-10210U
GPU: Nvidia(1d13)

** Affects: oem-priority
 Importance: High
 Assignee: Shih-Yuan Lee (fourdollars)
 Status: New

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Incomplete

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => High

** Changed in: oem-priority
 Assignee: (unassigned) => Shih-Yuan Lee (fourdollars)

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[Bug 1835001] Re: System does not auto detect disconnection of external monitor

2019-08-18 Thread Chih-Hsyuan Ho
Based on the comments in #18, update the tag 'verification-needed-disco'
to 'verification-done-disco' as instructed.

** Tags removed: verification-needed-disco
** Tags added: verification-done-disco

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Title:
  System does not auto detect disconnection of external monitor

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[Bug 1835001] [NEW] System does not auto detect disconnection of external monitor

2019-07-02 Thread Chih-Hsyuan Ho
Public bug reported:

Summary:
System does not auto detect disconnection of external monitor

Steps to reproduce:
1. install dell-bto-bionic-beaver-lancel-X84-20190507-42.iso and boot into OS
2. open "system settings > display settings"
3. connect laptop to an external HDMI monitor via HDMI port & cable
4. unplug the HDMI cable
5. check if "display settings" automatically detects the removal of the 
external monitor

Expected result:
display settings should automatically detect the removal of external monitor 
when unplugging the HDMI cable

Actual result:
System does not automatically detect the removal of the external monitor when 
HDMI cable is removed.
Sound setting also list HDMI audio in output tab after removal external monitor.

Failure rate:
2/10 to 1/10

** Affects: hwe-next/bionic
 Importance: Undecided
 Status: New

** Affects: linux-oem (Ubuntu)
 Importance: Undecided
 Status: New

** Also affects: linux-oem (Ubuntu)
   Importance: Undecided
   Status: New

** Tags added: verification-needed-bionic

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[Bug 1821863] Re: Need to add Intel CML related pci-id's

2019-06-03 Thread Chih-Hsyuan Ho
@Timo, tried to upgrade to xorg-server into bionic-proposed and
confirmed it fixes a laggy desktop issue found in some OEM CML platforms
running on bionic image.


** Tags removed: verification-needed-bionic
** Tags added: verification-done-bionic

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  Need to add Intel CML related pci-id's

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[Bug 1826181] [NEW] To add DMIC support to oem-kernel

2019-04-24 Thread Chih-Hsyuan Ho
Public bug reported:

- Need to port Intel's 5.0 kernel branch to (Disco) oem-kernel for DMIC
(digital MIC) support in some OEM platforms

** Affects: linux-oem (Ubuntu)
 Importance: Critical
 Assignee: Hui Wang (hui.wang)
 Status: New

** Description changed:

- - Need to port Intel's 5.0 kernel branch to oem-kernel for DMIC (digital
- MIC) support in some OEM platforms
+ - Need to port Intel's 5.0 kernel branch to (Disco) oem-kernel for DMIC
+ (digital MIC) support in some OEM platforms

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  To add DMIC support to oem-kernel

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[Bug 1825813] Re: Need to add AMD Stony Ridge APU support to Bionic

2019-04-22 Thread Chih-Hsyuan Ho
** Summary changed:

- Need to add AMD Stony Ridge APU support to Xenial
+ Need to add AMD Stony Ridge APU support to Bionic

** Description changed:

  AMD suggested to back port the following fixes in 4.18 kernel needed to
- support AMD Stony Ridge APU to Xenial:
- 
+ support AMD Stony Ridge APU to Bionic:
  
  drm/amdgpu/vcn: Update vcn.cur_state during suspend
  drm/amd/display: Fix BUG_ON during CRTC atomic check update

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  Need to add AMD Stony Ridge APU support to Bionic

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[Bug 1825813] [NEW] Need to add AMD Stony Ridge APU support to Xenial

2019-04-22 Thread Chih-Hsyuan Ho
Public bug reported:

AMD suggested to back port the following fixes in 4.18 kernel needed to
support AMD Stony Ridge APU to Xenial:


drm/amdgpu/vcn: Update vcn.cur_state during suspend
drm/amd/display: Fix BUG_ON during CRTC atomic check update

** Affects: linux-oem (Ubuntu)
 Importance: Undecided
 Status: New

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  Need to add AMD Stony Ridge APU support to Xenial

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[Bug 1822715] [NEW] Need a meta package to add necessary X stack support for Intel ICL to Bionic Edit

2019-04-01 Thread Chih-Hsyuan Ho
Public bug reported:

- In preparation of the 18.04osp1 base image, we need to a meta package
that adds necessary X stack support for Intel ICL to Bionic

** Affects: linux-oem (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  Need a meta package to add necessary X stack support for Intel ICL to
  Bionic Edit

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[Bug 1822714] [NEW] Need a meta package to add kernel 5.0 support to Bionic

2019-04-01 Thread Chih-Hsyuan Ho
Public bug reported:

- In preparation of the 18.04osp1 base image, we need to have meta
package ready that adds kernel 5.0 support to Bionic

** Affects: linux-oem (Ubuntu)
 Importance: Undecided
 Status: New

** Summary changed:

- Need a meta package add 5.0 kernel support to Bionic
+ Need a meta package to add kernel 5.0 support to Bionic

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  Need a meta package to add kernel 5.0 support to Bionic

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[Bug 1821863] [NEW] Need to add Intel CML related pci-id's

2019-03-27 Thread Chih-Hsyuan Ho
Public bug reported:

Please make it happen in the coming oem-kernel as there will be a flood
of Intel CML platforms that would need it. Thank you.

The same is needed for the rest of the stack.

** Affects: libdrm (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: linux-oem (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: mesa (Ubuntu)
 Importance: Undecided
 Status: New

** Affects: xorg-server (Ubuntu)
 Importance: Undecided
 Status: New

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  Need to add Intel CML related pci-id's

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[Bug 1770271] Re: VegaM support

2019-01-22 Thread Chih-Hsyuan Ho
@Timo,agreed. And we are not seeing any business need to support VegaM
in Xenial in near future (if ever.)

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  VegaM support

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[Bug 1812357] Re: Mobile Broadband panel still shows "Connected" after removing the SIM card

2019-01-20 Thread Chih-Hsyuan Ho
Thanks for the pointer. A bug was just reported to
https://gitlab.gnome.org/GNOME/gnome-control-center/issues as
https://gitlab.gnome.org/GNOME/gnome-control-center/issues/351

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  Mobile Broadband panel still shows "Connected" after removing the SIM
  card

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[Bug 1812357] Re: Mobile Broadband panel still shows "Connected" after removing the SIM card

2019-01-18 Thread Chih-Hsyuan Ho
** Attachment added: "Screenshot of an incorrect mobile network status"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-control-center/+bug/1812357/+attachment/5230203/+files/Ubuntu_WWAN%20Connected.jpg

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Title:
  Mobile Broadband panel still shows "Connected" after removing the SIM
  card

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[Bug 1812357] [NEW] Mobile Broadband panel still shows "Connected" after removing the SIM card

2019-01-18 Thread Chih-Hsyuan Ho
Public bug reported:

[Reproduce Steps]
 1. Boot to Ubuntu 18.04 desktop and insert a SIM card and make sure can mobile 
connection could work successfully.
 2. Removing the SIM card from the slot.

[Result]
Expected Result:
Mobile Broadband panel should reflect the interruption in network connection 
and toggle off the "Connected" status

Actual Result:
Mobile Broadband UI still shows "Connected" even without active network 
connection

** Affects: gnome-control-center (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 1789913] Re: X crashes with "randr: falling back to unsynchronized pixmap sharing" when connecting to an external monitor via HDMI (I+A)

2018-10-10 Thread Chih-Hsyuan Ho
Yes, I have tested the package with Bionic on the same Dell Precision
7730 unit and found it works well, too.

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  X crashes with "randr: falling back to unsynchronized pixmap sharing"
  when connecting to an external monitor via HDMI (I+A)

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[Bug 1792536] Re: [DNV][KBL-NUC]Watchdog can not reboot system

2018-09-17 Thread Chih-Hsyuan Ho
@Quanxian, by the way, can you share with us how exactly we can verify
this feature in Dawson Canyon after we add this commit please?

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  [DNV][KBL-NUC]Watchdog can not reboot system

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[Bug 1792536] Re: [DNV][KBL-NUC]Watchdog can not reboot system

2018-09-16 Thread Chih-Hsyuan Ho
@Quanxian, Dawson Canyon has already been migrated to 16.04.5. We will
get the Canonical kernel team to review this patch and see if it can be
back ported to Xenial.

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Title:
  [DNV][KBL-NUC]Watchdog can not reboot system

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[Bug 1668126] Re: [Intel feature] Include latest version of Enclosure LED Utilities

2018-09-14 Thread Chih-Hsyuan Ho
@Dimitri, are we ready to start the SRU process to Bionic for ledmon
(0.90-0ubuntu1)? Or we need to wait for the suggested patches (as in
comment#34) to be ready? By the way, te SRU request is recorded at
https://bugs.launchpad.net/ubuntu/+source/ledmon/+bug/1789786

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   [Intel feature] Include latest version of Enclosure LED Utilities

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[Bug 1748345] Re: QCA9377 requires more IRAM banks for its new firmware

2018-05-23 Thread Chih-Hsyuan Ho
Based on Alex's comments, on Whitetail with X36 image, the amdgpu-
pro-18.10-572953 works fine while the 18.20RC'1 showed regression
issues.

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  QCA9377 requires more IRAM banks for its new firmware

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[Bug 1756219] Re: [xenial] oprofile user space package upgrade to 1.2.0 or later

2018-03-19 Thread Chih-Hsyuan Ho
** Changed in: oem-priority/xenial
   Importance: High => Critical

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  [xenial] oprofile user space package upgrade to 1.2.0 or later

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[Bug 1756219] Re: [xenial] oprofile user space package upgrade to 1.2.0 or later

2018-03-15 Thread Chih-Hsyuan Ho
** Also affects: oprofile
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => High

** Also affects: oem-priority/xenial
   Importance: High
   Status: New

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  [xenial] oprofile user space package upgrade to 1.2.0 or later

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[Bug 1626869] Re: Installer crashed when installing 16.04.1 with a USB stick.

2018-02-28 Thread Chih-Hsyuan Ho
@Taishiang, it could be related to the incorrect date set in CMOS.
Please see a similar issue at
https://bugs.launchpad.net/somerville/+bug/1752246 for more info.

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  Installer crashed when installing 16.04.1 with a USB stick.

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[Bug 1735134] Re: ModemManager uses a wrong plugin for Dell DW5818/5819

2017-12-11 Thread Chih-Hsyuan Ho
** Also affects: modemmanager
   Importance: Undecided
   Status: New

** No longer affects: modemmanager

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  ModemManager uses a wrong plugin for Dell DW5818/5819

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[Bug 1725190] Re: Please update modemmanager in xenial to the 1.6 series

2017-11-29 Thread Chih-Hsyuan Ho
@sil2100, this backport is to fix the following 2 OEM project issues:

https://bugs.launchpad.net/bugs/1693756 -> to better support Sierra DW5815e 
WWAN module
https://bugs.launchpad.net/ubuntu/+source/modemmanager/+bug/1735134 -> to fix 
incorrect signal strength readings (by modemmanager) for Sierra DW5818 and 
DW5819 WWAN modules

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  Please update modemmanager in xenial to the 1.6 series

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[Bug 1693756] Re: [Xenial][ DW5816e] to support qmi over mbim which needed for FCC authentication.

2017-05-31 Thread Chih-Hsyuan Ho
** Also affects: modemmanager
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

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  [Xenial][ DW5816e] to support qmi over mbim which needed for FCC
  authentication.

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[Bug 1694665] [NEW] No audio output through HDMI/DP/mDP ports in Dell WD15 and TB15 docking stations

2017-05-31 Thread Chih-Hsyuan Ho
Public bug reported:

With Ubuntu 16.04, there is no audio (output) interface shows up in
Sound settings when connecting an audio capable monitors to the HDMI,
mDP and DP ports in Dell WD15 and TB15 docking stations.

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  No audio output through HDMI/DP/mDP ports in Dell WD15 and TB15
  docking stations

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[Bug 1693473] Re: Scaled resolutions in nvidia-settings are not supported

2017-05-25 Thread Chih-Hsyuan Ho
** Attachment added: "Scaled resolutions in nvidia-settings"
   
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1693473/+attachment/4883290/+files/image003.jpg

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Title:
  Scaled resolutions in nvidia-settings are not supported

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[Bug 1693473] [NEW] Scaled resolutions in nvidia-settings are not supported

2017-05-25 Thread Chih-Hsyuan Ho
Public bug reported:

I was using a Dell desktop equipped with a NVIDIA NVS310 card and when
trying to set to any of the "scaled" resolutions listed in nvidia-
settings, the display did not get scaled properly. Instead, it was
"cropped" to fit the set resolution. Tried other NVIDIA graphics cards
like Quadro P4000 and P5000 and got the same results.

Two screen shots are included, one is the list of "Scaled" resolutions
supported in nvidia-settings, another is about the cropped desktop with
those resolutions.

** Affects: unity (Ubuntu)
 Importance: Undecided
 Status: New

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  Scaled resolutions in nvidia-settings are not supported

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[Bug 1693473] Re: Scaled resolutions in nvidia-settings are not supported

2017-05-25 Thread Chih-Hsyuan Ho
** Attachment added: "Desktop is being cropped instead of scaled to the set 
resolution"
   
https://bugs.launchpad.net/ubuntu/+source/unity/+bug/1693473/+attachment/4883296/+files/image005.jpg

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Title:
  Scaled resolutions in nvidia-settings are not supported

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[Bug 1649763] Re: Dell XPS 15 2016 with Ubuntu 16 Sound HDMI issues

2017-04-06 Thread Chih-Hsyuan Ho
** Also affects: unity-control-center
   Importance: Undecided
   Status: New

** No longer affects: unity-control-center

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => Critical

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Title:
  Dell XPS 15 2016 with Ubuntu 16 Sound HDMI issues

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[Bug 1647283] Re: WiFi being detected as ethernet when race condition on renaming for persistent name

2016-12-26 Thread Chih-Hsyuan Ho
@Aron, may we know if the patch suggested in comment#2 already in the
NM(1.2) to be used in Xenial? Thanks.

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Title:
  WiFi being detected as ethernet when race condition on renaming for
  persistent name

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[Bug 1647283] Re: WiFi being detected as ethernet when race condition on renaming for persistent name

2016-12-06 Thread Chih-Hsyuan Ho
** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => Critical

** Also affects: oem-priority/xenial
   Importance: Undecided
   Status: New

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  WiFi being detected as ethernet when race condition on renaming for
  persistent name

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[Bug 1642118] Re: Several TPM2.0 tests fail

2016-11-29 Thread Chih-Hsyuan Ho
** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => High

** Changed in: oem-priority
   Importance: High => Critical

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Title:
  Several TPM2.0 tests fail

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[Bug 1642470] Re: SRU. Please re-enable CONFIG_DRM_MGAG200.

2016-11-21 Thread Chih-Hsyuan Ho
** Changed in: oem-priority
   Importance: Undecided => Critical

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Title:
  SRU. Please re-enable CONFIG_DRM_MGAG200.

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[Bug 1642470] Re: SRU. Please re-enable CONFIG_DRM_MGAG200.

2016-11-21 Thread Chih-Hsyuan Ho
** Also affects: linux
   Importance: Undecided
   Status: New

** Project changed: linux => oem-priority

** Also affects: oem-priority/xenial
   Importance: Undecided
   Status: New

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Title:
  SRU. Please re-enable CONFIG_DRM_MGAG200.

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[Bug 1578127] Re: Sometimes WLAN detects no SSID after s3

2016-08-07 Thread Chih-Hsyuan Ho
On the Dell platform where this bug was originally reported on, with the
latest network manager package, the issue was no longer seen.

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Title:
  Sometimes WLAN detects no SSID after s3

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[Bug 1606147] Re: [APL][SAUCE] Slow system response time due to a monitor bug

2016-07-26 Thread Chih-Hsyuan Ho
** Summary changed:

- [APL][SAUCE] System works slowly due to a monitor bug
+ [APL][SAUCE] Slow system response time due to a monitor bug

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Title:
  [APL][SAUCE] Slow system response time due to a monitor bug

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[Bug 1577735] Re: Add missing SKL/BXT PCI-ID's

2016-05-31 Thread Chih-Hsyuan Ho
We were using Ubuntu 16.04 for the test and the issue was indeed gone
after applying what's in xenial-proposed. The info I gave on comment #5
is not correct. What we originally had is 2.4.67-1 (failed), and after
applying xenial-proposed, it is 2.4.67-1ubuntu0.16.04.1(good) Sorry
about the confusion.

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Title:
  Add missing SKL/BXT PCI-ID's

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[Bug 1578127] Re: Sometimes WLAN detects no SSID after s3

2016-05-06 Thread Chih-Hsyuan Ho
Issue was also seen with the NM 1.2 found in the -proposed repository
for Xenial.

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Title:
  Sometimes WLAN detects no SSID after s3

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[Bug 1578127] Re: Sometimes WLAN detects no SSID after s3

2016-05-04 Thread Chih-Hsyuan Ho
syslog when issue happens with NetworkManager 1.2 on Ubuntu 16.04

** Also affects: network-manager
   Importance: Undecided
   Status: New

** Package changed: network-manager (Ubuntu) => oem-priority

** Attachment added: "X08_nm1.2_syslog"
   
https://bugs.launchpad.net/oem-priority/+bug/1578127/+attachment/4655400/+files/X08_nm1.2_syslog

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Title:
  Sometimes WLAN detects no SSID after s3

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[Bug 1576011] Re: Sometimes wifi is unusable and detected as wired network

2016-04-28 Thread Chih-Hsyuan Ho
** Also affects: network-manager
   Importance: Undecided
   Status: New

** Package changed: network-manager (Ubuntu) => oem-priority

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Title:
  Sometimes wifi is unusable and detected as wired network

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[Bug 1340673] Re: SIM PIN Unlock Required dialog shows up after every resume

2016-04-21 Thread Chih-Hsyuan Ho
** Also affects: network-manager-applet
   Importance: Undecided
   Status: New

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Title:
  SIM PIN Unlock Required dialog shows up after every resume

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[Bug 1571574] Re: 3G icon missing in network-manager-applet

2016-04-18 Thread Chih-Hsyuan Ho
The last known working network-manger-applet is of 1.0.10-1ubuntu1

** Also affects: network-manager-applet
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

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Title:
  3G icon missing in network-manager-applet

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[Bug 1564156] Re: xenial: invalid opcode when using llvmpipe

2016-04-14 Thread Chih-Hsyuan Ho
** Also affects: mesa
   Importance: Undecided
   Status: New

** Package changed: mesa (Ubuntu) => oem-priority

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Title:
  xenial: invalid opcode when using llvmpipe

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[Bug 1552937] Re: compiz trap invalid opcode, when logging in to X

2016-04-14 Thread Chih-Hsyuan Ho
** Also affects: casper
   Importance: Undecided
   Status: New

** Package changed: casper (Ubuntu) => oem-priority

** Changed in: oem-priority
   Importance: Undecided => High

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Title:
  compiz trap invalid opcode, when logging in to X

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[Bug 1567796] Re: It is sometimes unable to found DELL WWAN module.

2016-04-08 Thread Chih-Hsyuan Ho
** Also affects: modemmanager
   Importance: Undecided
   Status: New

** Package changed: modemmanager (Ubuntu) => oem-priority

** Summary changed:

- It is sometimes unable to found DELL WWAN module.
+ It is sometimes unable to find DELL WWAN module.

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Title:
  It is sometimes unable to find DELL WWAN module.

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[Bug 1562822] Re: Bluetooth Browse Files... not working

2016-04-06 Thread Chih-Hsyuan Ho
** Also affects: unity-control-center
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided => Critical

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Title:
  Bluetooth Browse Files... not working

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[Bug 1550194] Re: System fail to boot with Ubuntu 16.04

2016-02-26 Thread Chih-Hsyuan Ho
With Ubuntu 16.04 daily build (2/25) and kernel: 4.4.0-7-generic #22 ,
tried the following kernel options:

1) acpi=off => OK
2) intel_pstate=disable => Fail to boot
3) intel_idle.max_cstate=0 => OK
4) iommu=off => Fail to boot

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Title:
  System fail to boot with Ubuntu 16.04

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[Bug 1480217] Re: Nautilus background handling screwed when changing scaling factor.

2015-10-22 Thread Chih-Hsyuan Ho
This issue can not be seen in Ubuntu Vivid.

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Title:
  Nautilus background handling screwed when changing scaling factor.

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[Bug 1493746] Re: [SKL, i915_bpo] System hang when switching between extended/mirror modes

2015-09-09 Thread Chih-Hsyuan Ho
Verified the kernel build with the said patch on multiple failed Intel
SKL systems and it made display mode switching work reliably.

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Title:
  [SKL, i915_bpo] System hang when switching between extended/mirror
  modes

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[Bug 1059872] Re: Error formatting disk using disk utility

2015-06-04 Thread Chih-Hsyuan Ho
** Also affects: dargui
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

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Title:
  Error formatting disk using disk utility

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[Bug 1460982] Re: sound: Testing mono output plays back noise.wav

2015-06-02 Thread Chih-Hsyuan Ho
** Also affects: unity-control-center
   Importance: Undecided
   Status: New

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided = Medium

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Title:
  sound: Testing mono output plays back noise.wav

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[Bug 1412937] Re: Config option to set UNITY_LOW_GFX_MODE=1

2015-04-08 Thread Chih-Hsyuan Ho
** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Also affects: oem-priority/trusty
   Importance: Undecided
   Status: New

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Title:
  Config option to set UNITY_LOW_GFX_MODE=1

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[Bug 1431160] Re: During the installation under UEFI mode, Could not open \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase

2015-03-18 Thread Chih-Hsyuan Ho
** Changed in: oem-priority
   Importance: Medium = High

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Title:
  During the installation under UEFI mode, Could not open
  \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase

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[Bug 1416005] Re: totem fails to play video if gstreamer-vaapi is installed

2015-03-18 Thread Chih-Hsyuan Ho
** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Also affects: oem-priority/trusty
   Importance: Undecided
   Status: New

** Changed in: oem-priority/trusty
   Importance: Undecided = High

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Title:
  totem fails to play video if gstreamer-vaapi is installed

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[Bug 997370] Re: Totem does not use the va-api gstreamer backend

2015-03-18 Thread Chih-Hsyuan Ho
** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Also affects: oem-priority/trusty
   Importance: Undecided
   Status: New

** Changed in: oem-priority/trusty
   Importance: Undecided = High

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Title:
  Totem does not use the va-api gstreamer backend

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[Bug 1431160] [NEW] During the installation under UEFI mode, Could not open \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase

2015-03-12 Thread Chih-Hsyuan Ho
Public bug reported:

This issue looks very similar to
https://bugs.launchpad.net/ubuntu/+source/shim/+bug/1297069 : During
the installation under UEFI mode, Could not open
\EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase. However,
in Trusty, this issue can still be observed.

** Affects: oem-priority
 Importance: Medium
 Status: New

** Affects: shim (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: trusty

** Also affects: oem-priority
   Importance: Undecided
   Status: New

** Changed in: oem-priority
   Importance: Undecided = Medium

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Title:
  During the installation under UEFI mode, Could not open
  \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase

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[Bug 1297069] Re: During the installation under UEFI mode, Could not open \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase.

2015-03-11 Thread Chih-Hsyuan Ho
** Changed in: oem-priority
Milestone: None = ubuntu12.04.4

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Title:
  During the installation under UEFI mode, Could not open
  \EFI\BOOT\fallback.efi: 14 shows after passed the BIOS phase.

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[Bug 1315285] Re: [AMD Richland + Mars] Unable to switch graphics

2015-03-03 Thread Chih-Hsyuan Ho
The working xorg.conf is attached for your reference.

** Attachment added: xorg.conf
   
https://bugs.launchpad.net/ubuntu/+source/fglrx-installer/+bug/1315285/+attachment/4334086/+files/xorg.conf

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Title:
  [AMD Richland + Mars] Unable to switch graphics

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[Bug 1410775] Re: [AMD Mullins + Jet XT] The graphic is not switchable with fglrx

2015-01-21 Thread Chih-Hsyuan Ho
AMD Mullings/Beema platforms do not support switchable graphics, this is
by design.

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Title:
  [AMD Mullins + Jet XT] The graphic is not switchable with fglrx

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[Bug 1410775] Re: [AMD Mullins + Jet XT] The graphic is not switchable with fglrx

2015-01-21 Thread Chih-Hsyuan Ho
Regarding the (EE) error messages shown in Xorg.0.log, can you give the
newer Catalyst driver a try (http://support.amd.com/en-
us/download/desktop?os=Linux+x86) to see if it improves the situation?

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Title:
  [AMD Mullins + Jet XT] The graphic is not switchable with fglrx

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[Bug 1315285] Re: [AMD Richland + Mars] Unable to switch graphics

2015-01-19 Thread Chih-Hsyuan Ho
And in other AMD A+A platforms such as [AMD Richland + Mars], which this
issue was originally reported against, switchable graphics works with
the latter Catalyst driver (14.502, earlier drivers may also work but
not verified) after disabling gpumanager so that the X configuration is
not further overwritten by it.

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Title:
  [AMD Richland + Mars] Unable to switch graphics

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[Bug 1315285] Re: [AMD Richland + Mars] Unable to switch graphics

2015-01-19 Thread Chih-Hsyuan Ho
According to AMD engineering, the A+A platforms based on Mullings and
Beema chipsets do NOT support switchable graphics. It is made clear that
in their GUI configuration tool (AMDCCCLE), no such option exists for
such platforms.

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Title:
  [AMD Richland + Mars] Unable to switch graphics

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[Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-11-30 Thread Chih-Hsyuan Ho
As stated in comment #3, does installing the required firmware fix this
issue?

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Title:
  Broadcom Bluetooth [413c:8143] does not work at all

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[Bug 1382490] Re: Broadcom Bluetooth [413c:8143] does not work at all

2014-11-30 Thread Chih-Hsyuan Ho
It seems that this has been a known issue for all Broadcom BT devices in
standard Ubuntu and the issue can be fixed if we simply pack the same
solution (brcm installer) into standard Ubuntu. Or users are advised to
refer to the instructions given in http://askubuntu.com/questions/533043
/bluetooth-not-working-on-ubuntu-14-04-with-dell-inspiron-15-3521 and
fix it by themselves.

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Title:
  Broadcom Bluetooth [413c:8143] does not work at all

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[Bug 1308954] Re: AMDRadeon HD 8670A/8670M/8690M [1002:6660] System freezes after resume from suspend with fglrx-updates

2014-10-06 Thread Chih-Hsyuan Ho
Please give the AMD Catalyst 14.9 driver a try which was just released
recently has seemingly incorporated many bug fixes:

http://www2.ati.com/drivers/linux/amd-catalyst-14-9-linux-x86-x86-64.zip

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Title:
  AMDRadeon HD 8670A/8670M/8690M [1002:6660] System freezes after resume
  from suspend with fglrx-updates

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[Bug 1332489] Re: [Dell Inspiron 5547] AMD Radeon R7 M260 [1002:6900] Unable to resume from suspend with fglrx

2014-07-24 Thread Chih-Hsyuan Ho
@Po-Hsu, we would need more info on the system config when the issue is
happening. With AMD's fglrx driver installed, can you help make sure
what graphics mode (I or A) when the issue happens?

To find out which graphics module is in use:

aticonfig --pxl

To switch to Intel, run the following command and reboot:

sudo aticonfig --px-igpu

To switch to AMD, run the following command and reboot:

sudo aticonfig --px-dgpu

Please also include the /var/log/syslog file after failure happens.
Thanks.

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Title:
  [Dell Inspiron 5547] AMD Radeon R7 M260 [1002:6900] Unable to resume
  from suspend with fglrx

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[Bug 1327990] Re: [Dell Inspiron 5447] failed to suspend-resume when using AMD Radeon R7 M260 graphic card [1002:6900]

2014-07-21 Thread Chih-Hsyuan Ho
A similar issue was reported against AMD/ATI [1002:6900] and a beta
fglrx driver was posted there: https://bugs.launchpad.net/ubuntu/+source
/fglrx-installer/+bug/1332489/comments/3

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https://bugs.launchpad.net/bugs/1327990

Title:
  [Dell Inspiron 5447] failed to suspend-resume when using AMD Radeon R7
  M260 graphic card [1002:6900]

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