[Bug 1553628] Re: Non-free code in ErnieFilter (license only grants rights for use with HP products)

2016-08-08 Thread Gaurav Sood
** Changed in: hplip
 Assignee: (unassigned) => Gaurav Sood (gaurav-sood)

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Title:
  Non-free code in ErnieFilter (license only grants rights for use with
  HP products)

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[Bug 1595566] Re: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)

2016-07-29 Thread Gaurav Sood
Also you can run "hp-doctor" on the terminal to further troubleshoot the
issue.

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Title:
  HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo
  -m)

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[Bug 1595566] Re: HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo -m)

2016-07-29 Thread Gaurav Sood
Can you run the command "hp-check" on the terminal and provide us the
output here

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  HP OfficeJet Pro 8740 is not listed in the printers database (lpinfo
  -m)

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[Bug 1574542] Re: QSystemTrayIcon doesn't work correclty on 16.04 final release

2016-04-26 Thread Gaurav Sood
I tried the same application on fedora 23 which have gnome as desktop 
environment. Its working there.
Something different is happening in unity

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Title:
  QSystemTrayIcon doesn't work correclty on 16.04 final release

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[Bug 1574542] Re: QSystemTrayIcon doesn't work correclty on 16.04 final release

2016-04-25 Thread Gaurav Sood
I have attached the log file for the qt5 case in which icon doesn't
appear.

I do have appmenu-qt5 package installed and i am using unity 7.4.0

** Attachment added: "Qt5 systray log"
   
https://bugs.launchpad.net/ubuntu/+source/qtbase-opensource-src/+bug/1574542/+attachment/4647409/+files/qt5systray.txt

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Title:
  QSystemTrayIcon doesn't work correclty on 16.04 final release

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[Bug 1574542] [NEW] QSystemTrayIcon doesn't work correclty on 16.04 final release

2016-04-25 Thread Gaurav Sood
Public bug reported:

I created an gui application which uses 'SystemTrayIcon' to put an icon
on systemtray. It works correctly when I build application with qt4
irrespective of ubuntu version.

But same application doesn't work when built with qt5. I tested on Ubunutu 
15.10 , 16.04 beta2 and 16.04 final releases.
Surprisingly it works on ubuntu 16.04 beta-1 release. I can see the icon on 
systemtray.

** Affects: qtbase-opensource-src (Ubuntu)
 Importance: Undecided
 Status: New

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Title:
  QSystemTrayIcon doesn't work correclty on 16.04 final release

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[Bug 1323040] Re: 14.04 not supported

2016-01-07 Thread Gaurav Sood
Hi Christopher

We need to look into the file "/var/log/syslog" to help you out. 
Fax works on 15.10.

Clear the "/var/log/syslog" and try sending fax. THen attach the the
output of syslog here

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Title:
  14.04 not supported

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[Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-03 Thread Gaurav Sood
Thanks for reporting issue.
We will look into this matter.

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Title:
  printing will fail with python3.5 set as default

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[Bug 1530656] Re: printing will fail with python3.5 set as default

2016-01-03 Thread Gaurav Sood
If we change the softlink to point to another python version, we need to 
reinstall hplip. Did you do that?
Try resinstalling HPLIP and check if things work.

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  printing will fail with python3.5 set as default

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[Bug 1425812] Re: config_usb_printer.py crashed with ImportError in /usr/share/hplip/base/status.py: No module named hpmudext

2015-06-09 Thread Gaurav Sood
** Changed in: hplip
   Status: Confirmed = Fix Released

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Title:
  config_usb_printer.py crashed with ImportError in
  /usr/share/hplip/base/status.py: No module named hpmudext

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[Bug 1388180] Re: hp-sendfax complains about Pre-2.0 version of Reportlab

2015-04-16 Thread Gaurav Sood
** Changed in: hplip
   Status: In Progress = Fix Committed

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Title:
  hp-sendfax complains about Pre-2.0 version of Reportlab

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[Bug 1388180] Re: hp-sendfax complains about Pre-2.0 version of Reportlab

2015-02-12 Thread Gaurav Sood
** Changed in: hplip
   Status: New = In Progress

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  hp-sendfax complains about Pre-2.0 version of Reportlab

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[Bug 1007226] Re: toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()

2014-12-22 Thread Gaurav Sood
We will look into this. Meanwhile Does it happen on hplip installed from
the run file on hp site too. Or the problem is persistent only with
distro customized hplip-gui/hplip-data packages.

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Title:
  toolbox.py crashed with SIGSEGV in _dbus_pthread_mutex_lock()

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[Bug 1290153] Re: HPLaserjet1102w wifi unable locate turnon

2014-12-21 Thread Gaurav Sood
From the hp-wificonfig output It looks like there is some problem in
device uri parsing.

To help us resolve the issue can you delete all the existing queues and
run hp-wificonfig -g on your terminal and provide us the output of
this command

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Title:
  HPLaserjet1102w wifi unable locate turnon

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[Bug 989766] Re: hplip doesn't work with hp p1102w

2012-06-05 Thread Gaurav Sood
** Changed in: hplip
 Assignee: (unassigned) = Gaurav Sood (gaurav-sood)

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Title:
  hplip doesn't work with hp p1102w

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[Bug 989766] Re: hplip doesn't work with hp p1102w

2012-06-04 Thread Gaurav Sood
We are working on the solution and we will be providing it soon and will
inform you about it

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Title:
  hplip doesn't work with hp p1102w

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[Bug 943888] Re: systray.py crashed with UnicodeDecodeError in notifierActivated(): 'utf8' codec can't decode byte 0xd1 in position 79: unexpected end of data

2012-04-05 Thread Gaurav Sood
Hi Jean-Baptiste

I tried printing your pdf page from hp-toolbox/application and it printed fine 
without any errors in both the cases
Download hplip package from the following link and then check

http://hplipopensource.com/hplip-web/index.html

It seems there is some problem with the  package taken from ubuntu
repository

Gaurav

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Title:
  systray.py crashed with UnicodeDecodeError in notifierActivated():
  'utf8' codec can't decode byte 0xd1 in position 79: unexpected end of
  data

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[Bug 943888] Re: systray.py crashed with UnicodeDecodeError in notifierActivated(): 'utf8' codec can't decode byte 0xd1 in position 79: unexpected end of data

2012-04-04 Thread Gaurav Sood
Hi John

Can you share with us the webpage you were trying to print

Gaurav

** Changed in: hplip
 Assignee: (unassigned) = Gaurav Sood (gaurav-sood)

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Title:
  systray.py crashed with UnicodeDecodeError in notifierActivated():
  'utf8' codec can't decode byte 0xd1 in position 79: unexpected end of
  data

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[Bug 880458] Re: UnicodeDecodeError's in hp-toolbox on exit

2011-12-19 Thread Gaurav Sood
** Changed in: hplip
   Status: Fix Committed = Fix Released

** Changed in: hplip (Ubuntu)
   Status: Fix Committed = Fix Released

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Title:
  UnicodeDecodeError's in hp-toolbox on exit

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[Bug 880458] Re: UnicodeDecodeError's in hp-toolbox on exit

2011-12-07 Thread Gaurav Sood
The issue has been resolved in latest HPLIP Package 3.11.12 which is
going to release shortly

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Title:
  UnicodeDecodeError's in hp-toolbox on exit

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[Bug 880458] Re: UnicodeDecodeError's in hp-toolbox on exit

2011-12-07 Thread Gaurav Sood
** Changed in: hplip
 Assignee: (unassigned) = Gaurav Sood (gaurav-sood)

** Changed in: hplip (Ubuntu)
 Assignee: (unassigned) = Gaurav Sood (gaurav-sood)

** Changed in: hplip
   Status: New = Fix Committed

** Changed in: hplip (Ubuntu)
   Status: New = Fix Committed

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Title:
  UnicodeDecodeError's in hp-toolbox on exit

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[Bug 880458] Re: UnicodeDecodeError's in hp-toolbox on exit

2011-10-24 Thread Gaurav Sood
Hi Dmitry

From the information you have provided it seems that you have installed
hplip from ubuntu repository. Just download the hplip 3.11.10 from the
following link

http://hplipopensource.com/hplip-web/gethplip.html

and install by following the instructions given in the link

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  UnicodeDecodeError's in hp-toolbox on exit

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[Bug 646916] Re: hpfax crashed with NameError in bug()

2011-09-13 Thread Gaurav Sood
Hi

Please post 'hp-check' output

Gaurav

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Title:
  hpfax crashed with NameError in bug()

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