[Bug 1845163] Re: The cancel button of the paring dialog does not work during pairing a bluetooth keyboard

2021-03-24 Thread Grace Icay
Hi @Sebastien,
May I know what gnome-bluetooth version is this fix available in? I ran updates 
on my system earlier and I'm still getting this issue.
Please see information below:

OS: Ubuntu 20.04
Gnome-control-center: 3.36.5
Gnome-shell: 3.36.4
Gnome bluetooth: 3.34.3

Thanks.

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1845163

Title:
  The cancel button of the paring dialog does not work during pairing a
  bluetooth keyboard

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-control-center/+bug/1845163/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1888164] Re: Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-20 Thread Grace Icay
*** This bug is a duplicate of bug 1845163 ***
https://bugs.launchpad.net/bugs/1845163

** Description changed:

  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt
  
  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.
  
  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.
  
  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.
  
  Notes:
  - Keyboards tested:
    > ThinkPad Compact Bluetooth Keyboard
    > Microsoft Designer Keyboard
  - Issue does not happen in Windows OS
  - I have reported this issue to Intel and they didn't see any error from 
the connection logs. We are suspecting that this has to do with the Bluetooth 
UI instead.
  - Bluez version: 5.53
+ -   Ubuntu version: 20.04

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1888164] Re: Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-19 Thread Grace Icay
I'm attaching the captured btsnoop logs

** Description changed:

  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt
  
  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.
  
  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.
  
  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.
  
  Notes:
  - Keyboards tested:
-   > ThinkPad Compact Bluetooth Keyboard
-   > Microsoft Designer Keyboard
+   > ThinkPad Compact Bluetooth Keyboard
+   > Microsoft Designer Keyboard
  - Issue does not happen in Windows OS
+ - I have reported this issue to Intel and they didn't see any error from 
the connection logs. We are suspecting that this has to do with the Bluetooth 
UI instead.

** Package changed: bluez (Ubuntu) => gnome-bluetooth (Ubuntu)

** Attachment added: "btsnoop logs"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+attachment/5394187/+files/new_ubuntu_btsnoop.log

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1888164] Re: Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-19 Thread Grace Icay
I'm attaching the dmesg result

** Attachment added: "dmesg logs"
   
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+attachment/5394188/+files/dmesg%20result%20for%20Ubuntu.txt

** Description changed:

  Expected behavior:
  1.Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt
  
  Problem:
  1.Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
  2.Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.
  
  Steps:
  1.Turn on the system’s Bluetooth (usually turned on by default on boot)
  2.Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
  3.When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
  4.Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
  5.Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
  6.Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
  7.Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.
  
  Workaround:
  1.When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
  2.Try rebooting the system after Step 7 to recover the connection.
  
  Notes:
  - Keyboards tested:
    > ThinkPad Compact Bluetooth Keyboard
    > Microsoft Designer Keyboard
  - Issue does not happen in Windows OS
  - I have reported this issue to Intel and they didn't see any error from 
the connection logs. We are suspecting that this has to do with the Bluetooth 
UI instead.
+ - Bluez version: 5.53

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/gnome-bluetooth/+bug/1888164/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1888164] [NEW] Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

2020-07-19 Thread Grace Icay
Public bug reported:

Expected behavior:
1.  Pressing the “Cancel” button during device pairing should close the 
pairing code prompt
2.  Re-pairing BT keyboard after cancelling initial pairing should re-open 
the pairing code prompt

Problem:
1.  Pressing the “Cancel” button during device pairing does not close the 
pairing code prompt
2.  Re-pairing BT keyboard after cancelling initial pairing does not show 
the pairing code prompt.

Steps:
1.  Turn on the system’s Bluetooth (usually turned on by default on boot)
2.  Try to pair the system with the BT Keyboard via the Bluetooth Settings 
UI
3.  When the pairing code prompt appears, input the wrong code and press 
enter. This should generate a new code
4.  Press “Cancel” on the pairing code prompt. Notice that the cancel 
button is not working.
5.  Press the Esc button on the system’s keyboard. This should close the 
pairing code prompt.
6.  Try re-pairing the system with the BT Keyboard via the Bluetooth 
Settings UI.
7.  Notice that the connection is loading but the pairing code prompt does 
not reappear. The system and the BT keyboard cannot be re-paired.

Workaround:
1.  When a new code is generated in Step 3, input the correct code. This 
would successfully pair the system and the BT keyboard.
2.  Try rebooting the system after Step 7 to recover the connection.

Notes:
-   Keyboards tested:
  > ThinkPad Compact Bluetooth Keyboard
  > Microsoft Designer Keyboard
-   Issue does not happen in Windows OS

** Affects: bluez (Ubuntu)
 Importance: Undecided
 Status: New

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1888164

Title:
  Cannot re-pair Bluetooth Keyboard when wrong pairing code is entered

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1888164/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-06-17 Thread Grace Icay
Hi @Sebastien, sorry for the late reply.

I have reported the bug on bugzilla:
https://bugzilla.kernel.org/show_bug.cgi?id=208227

** Bug watch added: Linux Kernel Bug Tracker #208227
   https://bugzilla.kernel.org/show_bug.cgi?id=208227

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
** Attachment added: "logs for file transfer (sending)"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+attachment/5373901/+files/btsnoop.log

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1879438] Re: bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
** Attachment added: "logs for file transfer (receiving)"
   
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+attachment/5373902/+files/btsnoop_receive.log

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1879438] [NEW] bluetooth file transfer via bluetooth UI is too slow

2020-05-19 Thread Grace Icay
Public bug reported:

OS: Ubuntu 20.04
Kernel: 5.4.0-31-generic

When using the UI to connect and transfer the file form one machine to
another machine, BASIC mode is getting selected in the L2CAP
configuration and continuous scan is not going on in both sides. the
L2CAP MTU size is also in 672, which is very small. Even with the patch
applied by Intel, it does not increase the TPT because the UI always
selects BASIC mode.

Sample File transfer duration:

sending - (8MB) 5min 18s
sending - (12MB) 7min36s
receiving - (8MB) 4min 8s
receiving - (12MB) 5min 48s

**This issue was also observed in Ubuntu 18.04 OS

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: bluetooth (not installed)
ProcVersionSignature: Ubuntu 5.4.0-31.35-generic 5.4.34
Uname: Linux 5.4.0-31-generic x86_64
ApportVersion: 2.20.11-0ubuntu27
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Tue May 19 14:46:11 2020
InstallationDate: Installed on 2020-05-19 (0 days ago)
InstallationMedia: Ubuntu 20.04 LTS "Focal Fossa" - Release amd64 (20200423)
InterestingModules: rfcomm bnep btusb bluetooth
MachineType: LENOVO 20U9SITR39
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-31-generic 
root=UUID=6716936f-20b8-4840-8a75-00f4279d9062 ro quiet splash vt.handoff=7
SourcePackage: bluez
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2020
dmi.bios.vendor: LENOVO
dmi.bios.version: N2WET11C (1.01C )
dmi.board.asset.tag: Not Available
dmi.board.name: 20U9SITR39
dmi.board.vendor: LENOVO
dmi.board.version: Not Defined
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: None
dmi.modalias: 
dmi:bvnLENOVO:bvrN2WET11C(1.01C):bd02/12/2020:svnLENOVO:pn20U9SITR39:pvrThinkPadX1CarbonGen8:rvnLENOVO:rn20U9SITR39:rvrNotDefined:cvnLENOVO:ct10:cvrNone:
dmi.product.family: ThinkPad X1 Carbon Gen 8
dmi.product.name: 20U9SITR39
dmi.product.sku: LENOVO_MT_20U9_BU_Think_FM_ThinkPad X1 Carbon Gen 8
dmi.product.version: ThinkPad X1 Carbon Gen 8
dmi.sys.vendor: LENOVO
hciconfig:
 hci0:  Type: Primary  Bus: USB
BD Address: D8:3B:BF:7A:E4:22  ACL MTU: 1021:4  SCO MTU: 96:6
UP RUNNING 
RX bytes:22494299 acl:63654 sco:0 events:77112 errors:0
TX bytes:45158198 acl:65574 sco:0 commands:7661 errors:0

** Affects: bluez (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1879438

Title:
  bluetooth file transfer via bluetooth UI is too slow

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/bluez/+bug/1879438/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1850886] Re: Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-11-05 Thread Grace Icay
Hi Bin,

Ok, I'll take note of this. Thank you very much!

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-shell/+bug/1850886/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1850886] Re: Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-11-05 Thread Grace Icay
Hi Bin Li,

Thanks for the updates. Could you specify a target date for the bug fix?

Thank you!

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

To manage notifications about this bug go to:
https://bugs.launchpad.net/gnome-shell/+bug/1850886/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs

[Bug 1850886] [NEW] Auto-rotate is not working properly when system is booted up while not in its regular orientation

2019-10-31 Thread Grace Icay
Public bug reported:

[RELEASE VERSION]
Description:Ubuntu 18.04.3 LTS
Release:18.04

[PACKAGE VERSION]
linux-oem:
  Installed: 4.15.0.1057.61
  Candidate: 4.15.0.1057.61
  Version table:
 *** 4.15.0.1057.61 500
500 http://jp.archive.ubuntu.com/ubuntu bionic-updates/main amd64 
Packages
500 http://security.ubuntu.com/ubuntu bionic-security/main amd64 
Packages
100 /var/lib/dpkg/status
 4.15.0.1004.2 500
500 http://jp.archive.ubuntu.com/ubuntu bionic/main amd64 Packages

[EXPECTED OUTPUT]
Upon boot up with auto-rotation enabled, display should show the proper screen 
orientation of the system accordingly

[ACTUAL OUTPUT]
Auto-rotation is not working properly when system is booted up while not in its 
regular orientation

[STEPS]
1. Make sure auto-rotation is enabled on the system
2. Before turning the system on, put it on tablet mode, with the inverted 
landscape rotation (the top part/the part with the camera is adjacent to the 
surface). The system should follow this orientation when the login screen 
appears.
3. Login to the system
4. Switch to the clam shell mode. The display suddenly becomes inverted/the 
opposite direction of the expected output.
5. Switch back to the tablet mode. The display also ends up being inverted/in 
the opposite direction of the expected output

[REMARKS]
*Using WHL
*The system seems to be setting the orientation according to the orientation 
during boot up

ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: linux-oem 4.15.0.1057.61
ProcVersionSignature: Ubuntu 5.0.0-1024.27-oem-osp1 5.0.21
Uname: Linux 5.0.0-1024-oem-osp1 x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Nov  1 14:23:14 2019
DistributionChannelDescriptor:
 # This is the distribution channel descriptor for the OEM CDs
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-sutton-bionic-amd64-20190722-12+sutton-dijkstra-bionic-amd64+iso
InstallationDate: Installed on 2019-07-25 (98 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary 
20190722-05:40
SourcePackage: linux-meta-oem
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: linux-meta-oem (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug bionic third-party-packages

-- 
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1850886

Title:
  Auto-rotate is not working properly when system is booted up while not
  in its regular orientation

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-meta-oem/+bug/1850886/+subscriptions

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs