Public bug reported:
Additional software needed, but when i click it and open ubuntu software
center there is nothing in there i can install. and when i try to print
some document it is always canceled somehow.
ProblemType: Bug
DistroRelease: Ubuntu 18.04
Package: cups 2.2.7-1ubuntu2.6
ProcVersionSignature: Ubuntu 5.0.0-23.24~18.04.1-generic 5.0.15
Uname: Linux 5.0.0-23-generic x86_64
ApportVersion: 2.20.9-0ubuntu7.7
Architecture: amd64
CurrentDesktop: ubuntu:GNOME
Date: Fri Aug 9 09:58:41 2019
InstallationDate: Installed on 2019-08-01 (8 days ago)
InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 (20190210)
Lpstat: device for Canon-iP1800-series:
usb://Canon/iP1800%20series?serial=40DDFE
MachineType: Hewlett-Packard HP 14 Notebook PC
Papersize: a4
PpdFiles: Error: command ['fgrep', '-H', '*NickName',
'/etc/cups/ppd/Canon-iP1800-series.ppd'] failed with exit code 2: grep:
/etc/cups/ppd/Canon-iP1800-series.ppd: Permission denied
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-23-generic
root=UUID=ffe3c507-56e6-4dbf-aeee-da9a6d7c68d4 ro quiet splash vt.handoff=1
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/18/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.36
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2335
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 05.24
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnInsyde:bvrF.36:bd12/18/2014:svnHewlett-Packard:pnHP14NotebookPC:pvr098F120000000000000600087:rvnHewlett-Packard:rn2335:rvr05.24:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.family: 103C_5335KV G=N L=CON B=HP S=PAV
dmi.product.name: HP 14 Notebook PC
dmi.product.sku: K8U41PA#AR6
dmi.product.version: 098F120000000000000600087
dmi.sys.vendor: Hewlett-Packard
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug bionic
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https://bugs.launchpad.net/bugs/1839576
Title:
cannot print any document
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