[Bug 1914670] Re: No HDMI detection

2021-02-23 Thread Ian C
Ok I've sent a message at https://01.org/ asking for more help or directions stating you need more hardware information! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI

[Bug 1914670] Re: No HDMI detection

2021-02-23 Thread Ian C
I've already tried reaching out to Dell's customer support (https://community.intel.com/t5/Processors/No-HDMI-output-using-Linux- Mint/m-p/1244240#M48905), but they replied with: "Please be aware that Intel does not provide direct downloads and technical support for Linux drivers. The Intel

[Bug 1914670] Re: No HDMI detection

2021-02-23 Thread Ian C
Thanks for the tip, I've disabled secure boot, restarted into 5.11 but still no HDMI connection. $ uname -r 5.11.0-051100drmtip20210223-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670

[Bug 1914670] Re: No HDMI detection

2021-02-23 Thread Ian C
I'm having trouble booting with the 5.11 kernel. After manually selecting to boot into 5.11 from the advanced boot options page, I'm getting 'invalid signature' error. From the link you've provided, I've downloaded the following packages: 1) amd64/linux-

[Bug 1914670] Re: No HDMI detection

2021-02-16 Thread Ian C
I'm not sure how to update the kernel with the given url. I've done some method of updating my kernel manually and then was unable to boot. Fortunately I was able to recover, but now I'm scared to update my kernel without knowing 100% what I'm doing. -- You received this bug notification because

[Bug 1914670] Re: No HDMI detection

2021-02-10 Thread Ian C
Hi just checking in, are there any follow ups to this issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage notifications about this bug go to:

[Bug 1914670] Re: No HDMI detection

2021-02-05 Thread Ian C
1. "cat /sys/class/dmi/id/product_sku" --> 0A01 2. "cat /sys/class/dmi/id/product_name" --> Inspiron 5402 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage

[Bug 1914670] Re: No HDMI detection

2021-02-05 Thread Ian C
Sorry, correct #4 --> ** Attachment added: "i915_vbt" https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+attachment/5460231/+files/i915_vbt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1914670] Re: No HDMI detection

2021-02-05 Thread Ian C
1. "udevadm monitor -s drm" --> ``` monitor will print the received events for: UDEV - the event which udev sends out after rule processing KERNEL - the kernel uevent ``` 2. "cat /sys/class/drm/card0-*/status" --> ``` disconnected connected disconnected ``` 3. "cat

[Bug 1914670] Re: No HDMI detection

2021-02-05 Thread Ian C
4. /sys/kernel/debug/dri/0/i915_display_info --> ** Attachment added: "i915_display_info" https://bugs.launchpad.net/ubuntu/+source/oem-somerville-meera-tgl-meta/+bug/1914670/+attachment/5460227/+files/i915_display_info -- You received this bug notification because you are a member of

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
(Also I have the sosreport generated, but I'm getting errors when trying to upload the tar file as an attachment to this site -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
The certification was tested on an older BIOS version (Dell 1.0.0), whereas I bought the machine and BIOS 1.1.3 was installed, and now I have the latest 1.1.7. For both, HDMI still not showing up. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
Update: I ran `sudo apt-get install apport` and ran `apport-collect 1914670`, then pressed the 'Send Report' option. Hopefully the report has been sent to you -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1914670] ProcCpuinfoMinimal.txt

2021-02-04 Thread Ian C
apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1914670/+attachment/5460210/+files/ProcCpuinfoMinimal.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1914670] ProcEnviron.txt

2021-02-04 Thread Ian C
apport information ** Attachment added: "ProcEnviron.txt" https://bugs.launchpad.net/bugs/1914670/+attachment/5460211/+files/ProcEnviron.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670

[Bug 1914670] Dependencies.txt

2021-02-04 Thread Ian C
apport information ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1914670/+attachment/5460209/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
Sorry I'm not sure what #1 is referring to. Is 'apport-collect 1914670', and 'sosreport', and 'oem-getlogs' suppose to be terminal commands? If so all of them are returning 'command not found'. This is my firt time on this site, so I'm not sure what those are referring to. `lspci -vvvnnk` output:

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
Edit for point 2: If i boot up with windows, the HDMI port works*, but does not* work with linux -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1914670 Title: No HDMI detection To manage

[Bug 1914670] Re: No HDMI detection

2021-02-04 Thread Ian C
Hi thanks for replying back! To answer your questions: 1. 'apport-collect 1914670' --> command not found 2. If I boot up into windows, the HDMI port, but not if boot up with Linux. 3. I've tried other HDMI cables and other external monitors. Nothing works. 4. BIOS does not show up on external

[Bug 1914670] [NEW] No HDMI detection

2021-02-04 Thread Ian C
Public bug reported: I'm unable to get HDMI detection when plugging in the HDMI cord into my HDMI port. More details can be found here: https://forums.linuxmint.com/viewtopic.php?f=49=341446 ** Affects: oem-somerville-meera-tgl-meta (Ubuntu) Importance: Undecided Status: New --