[Bug 238261] Re: gedit crash on save as

2008-07-14 Thread John Cromie
I can't agree with you Sebastien, for two reasons.

First, I can assure you that the incorrect text in .gtk-bookmarks was
created somewhere in the normal use/upgrade of Ubuntu. Neither the end
user nor myself even knew of the existence of this file. I certainly did
not edit it (until directed to do so as part of the debugging process),
and the 80 year old user does not know how to display dot files, much
less edit them. There are no other users of this machine. So this bug
was created by the software on its own.

Second, the bug has a massive impact - crashing all applications that
use the Gnome file chooser, and that includes nearly everything an
ordinary desktop user uses by default.

frustration I don't mean to sound rude, but this is no way to get
Ubuntu accepted as anything other than a geek's tinker-toy. I really
thought that the open source community (and especially the Ubuntu
community) had higher ideals than this. Please, I'm not trying to stand
back and throw stones. I'll do everything I can to help solve this bug
and popularise OSS, but not if the community doesn't take bugs like this
seriously. My company has a large Windows installed base across many
companies. I battle daily to get them to take OSS seriously. Now it
sounds like I have to battle the OSS community to take their user
experiences seriously. /frustration

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-07-07 Thread John Cromie
Sebastian, yes, you're right. Removing the first line [Desktop]
eliminated the bug. Based on Antti's input, I can only guess that it
occurs somewhere in the upgrade process or soon after as a direct
result.

It's amazing that something as simple as [ and ] characters in the
.gtk-bookmarks file can crash every application using the Gnome file
chooser. This does not inspire confidence in open source...

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-06-30 Thread John Cromie
Sebastien, I removed the 'file:///Session=default' line, but it made no
difference. In desperation, I removed the whole .gtk-bookmarks file, and
the problem has gone. How or why, I don't know. There was no visible
corruption (or unprintables) in the file. But everything is back to
normal now.

Surely this is a pretty serious defect in GTK? I mean, software
shouldn't segfault because it doesn't like the look of a bookmark file!
Pretty weak. As an IT pro seeking to move clients across to OSS, this
gives me the shivers.

Anyway, probably not your issue, but I would hope that a distro as
popular as Ubuntu would be able to exert some influence on the relevant
team to get mile-wide bugs like this repaired quickly... I'm only sorry
that I don't personally have the time or skills to address this bug at
source.

You can close this now. But please open a high-priority bug with GTK for
me...!

Thanks for all your help. John.

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-06-26 Thread John Cromie
Pedro, I've attached a new backtrace, but to be honest, I'm not sure I
have installed the correct dbgsyms packages. For the record, I installed
gedit-dbgsyms, libglib2.0-0-dbg, libgtk2.0-0-dbg, and
libgnomevfs2-0-dbg. I couldn't find anything named gtk-dbgsym or glib-
dbgsym or similar.

If you need me to go around the buoy again, please tell me _exactly_
what dbgsym packages you mean. This is not my area of expertise.

** Attachment added: Latest backtrace
   http://launchpadlibrarian.net/15614090/gdb-gedit.txt

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-06-26 Thread John Cromie
No, nothing special (as far as I know). File is attached...

** Attachment added: .gtk-bookmarks
   http://launchpadlibrarian.net/15636473/.gtk-bookmarks

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-06-22 Thread John Cromie
Pedro, Right, here is the backtrace. I have provided a backtrace for
gedit, because (a) the bug affects all applications that use the Gnome
file chooser dialogues (including gedit), and (b) I couldn't get OOo to
run under gdb (just not good enough!). Since it appears common to
anything using the gedit dialogues, this should be OK.

** Attachment added: gdb backtrace of gedit
   http://launchpadlibrarian.net/15507705/gdb-gedit.txt

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs


[Bug 238261] Re: gedit crash on save as

2008-06-07 Thread John Cromie

** Attachment added: CoreDump.gz
   http://launchpadlibrarian.net/15118890/CoreDump.gz

** Attachment added: Dependencies.txt
   http://launchpadlibrarian.net/15118891/Dependencies.txt

** Attachment added: Disassembly.txt
   http://launchpadlibrarian.net/15118892/Disassembly.txt

** Attachment added: ProcMaps.txt
   http://launchpadlibrarian.net/15118893/ProcMaps.txt

** Attachment added: ProcStatus.txt
   http://launchpadlibrarian.net/15118894/ProcStatus.txt

** Attachment added: Registers.txt
   http://launchpadlibrarian.net/15118895/Registers.txt

** Attachment added: Stacktrace.txt
   http://launchpadlibrarian.net/15118896/Stacktrace.txt

** Attachment added: ThreadStacktrace.txt
   http://launchpadlibrarian.net/15118897/ThreadStacktrace.txt

** Visibility changed to: Public

-- 
gedit crash on save as
https://bugs.launchpad.net/bugs/238261
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.

-- 
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs