I have had a the same kind of problem and found some info at 
http://grub.enbug.org/FranklinPiat/grub.cfg.manpage?highlight=%28terminfo%29
basically you have to have the "insmod tga" to recognize the image file.

I have used:
# Play an initial tune
if [ "x${GRUB_INIT_TUNE}" != "x" ] ; then
  cat << EOF

insmod play
play ${GRUB_INIT_TUNE}

# this is the start of jobseeker21 changes to make the grub-pc menu hace
colors and a background image

insmod vbe
insmod gfxterm
terminal_output console
terminal_output gfxterm
insmod tga
set color_normal=red/black
set menu_color_normal=cyan/black
set menu_color_highlight=magenta/black
background_image (hd0,1)/usr/share/images/grub/Windbuchencom.tga
# end of changes

EOF
fi
###################


at the end of the 00_header file to add graphic menu and background image to 
grub-PC

ttfn

-- 
lucid lynx - grub 2 doesn't load .tga splash image
https://bugs.launchpad.net/bugs/533097
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