[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-08 Thread Markian Hromiak
Had to reinstall OS due to some crash not allowing Ubuntu to load.
Cannot install amd64 files due to missing dependencies. I don't think I
have the experience necessary to help with this specific problem.

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Title:
  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-07 Thread Markian Hromiak
Installed amd64 deb files successfully and rebooted to test. Bug still
present; no changes.

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Title:
  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-07 Thread Markian Hromiak
** Changed in: linux (Ubuntu)
 Assignee: (unassigned) => Markian Hromiak (markiantheok)

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Title:
  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-06 Thread Markian Hromiak
Not sure if the fatal is an issue or not. I'm continuing to update grub.

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Title:
  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-06 Thread Markian Hromiak
Something went wrong in the process after applying patches; issue is not
resolved. I've looked up the kernel patch guide but am still confused on
what steps should be taken to complete the process after applying the
patches. Any advice or a link?

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Title:
  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858181] Re: System freeze with bluetooth mouse plugin, 19.10

2020-01-06 Thread Markian Hromiak
Applying patches via this guide:
https://askubuntu.com/questions/724900/how-to-apply-kernel-patches

First time applying patches. All applied successfully, but when
executing make, the following fatal error occurred:

markian@gymnopedie:~/kernel_update/v5.5-rc4$ make
  SYSTBL  arch/x86/include/generated/asm/syscalls_32.h
  SYSHDR  arch/x86/include/generated/asm/unistd_32_ia32.h
  SYSHDR  arch/x86/include/generated/asm/unistd_64_x32.h
  SYSTBL  arch/x86/include/generated/asm/syscalls_64.h
  HYPERCALLS arch/x86/include/generated/asm/xen-hypercalls.h
  SYSHDR  arch/x86/include/generated/uapi/asm/unistd_32.h
  SYSHDR  arch/x86/include/generated/uapi/asm/unistd_64.h
  SYSHDR  arch/x86/include/generated/uapi/asm/unistd_x32.h
  HOSTCC  scripts/basic/fixdep
  HOSTCC  arch/x86/tools/relocs_32.o
  HOSTCC  arch/x86/tools/relocs_64.o
  HOSTCC  arch/x86/tools/relocs_common.o
  HOSTLD  arch/x86/tools/relocs
  HOSTCC  scripts/selinux/genheaders/genheaders
  HOSTCC  scripts/selinux/mdp/mdp
  HOSTCC  scripts/bin2c
  HOSTCC  scripts/kallsyms
  HOSTCC  scripts/conmakehash
  HOSTCC  scripts/recordmcount
  HOSTCC  scripts/sortextable
  HOSTCC  scripts/asn1_compiler
  HOSTCC  scripts/sign-file
scripts/sign-file.c:25:10: fatal error: openssl/opensslv.h: No such file or 
directory
   25 | #include 
  |  ^~~~
compilation terminated.
make[1]: *** [scripts/Makefile.host:107: scripts/sign-file] Error 1
make: *** [Makefile:1097: scripts] Error 2

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  System freeze with bluetooth mouse plugin, 19.10

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[Bug 1858035] Re: Xorg freeze (Ubuntu 19.10 stuck on splash screen)

2020-01-02 Thread Markian Hromiak
Hey, quick question. I'm running into similar problems, but on grub
right before the splash screen. After removing your drive, did you
happen to have anything else like a charging cable or wired/wireless
mouse in your ports?

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Title:
  Xorg freeze (Ubuntu 19.10 stuck on splash screen)

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[Bug 1858181] [NEW] Xorg freeze with bluetooth mouse plugin, 19.10

2020-01-02 Thread Markian Hromiak
Public bug reported:


Release: 19.10
Xorg Version: 1:7.7_19ubuntu12

Problem:

After powering on my computer, grub's menu shows the options for
starting Ubuntu, advanced Ubuntu options, etc. If I have my bluetooth
mouse receiver plugged into the usb port, the menu freezes and a hard
reboot is necessary as I cannot move my cursor; however, this continues
only as long as the receiver is plugged in. Once it is removed and a
hard reboot is done (reboot necessary to unfreeze), the menu allows me
to select "Ubuntu" and access the OS. Plugging back in in the OS lets me
use the mouse without problem, but relapses if I restart/shut down.


Environment Details:

New HP Spectre x360, 15-inch, freshly wiped from Windows 10 Home and
installed with Ubuntu 19.10 Eoan Ermine after failing to dual-boot. My
boot order in HP's bios is by usb drive first followed by the system
boot option, the order of which does not seem to have an effect on the
problem. The mouse is a Jelly Comb 2.4GHz wireless rechargeable mouse
(not sure if important).

There is no legacy mode, and safeboot is currently disabled; however,
the parity of the option has not affected the problem. The mouse is
solely what seems to cause the issue. I plan on testing with other USB
dongles for debugging if you want more data on if it's all wireless
mice, all usb dongles or what have you.


Steps to replicate:

0 Put wireless mouse receiver in USB slot (Spectre has only 1 so test all of 
them)
1 Turn on computer with ubuntu
2 Try to select any option on the grub menu. Should be frozen and unresponsive
3 Unplugging mouse should not affect frozen state
4 Restart computer with free USB slots
5 Grub should be responsive

ProblemType: Bug
DistroRelease: Ubuntu 19.10
Package: xorg 1:7.7+19ubuntu12
ProcVersionSignature: Ubuntu 5.3.0-24.26-generic 5.3.10
Uname: Linux 5.3.0-24-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.gpus..3b.00.0: Error: [Errno 21] Is a directory: 
'/proc/driver/nvidia/gpus/:3b:00.0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
 NVRM version: NVIDIA UNIX x86_64 Kernel Module  435.21  Sun Aug 25 08:17:57 
CDT 2019
 GCC version:  gcc version 9.2.1 20191008 (Ubuntu 9.2.1-9ubuntu2)
ApportVersion: 2.20.11-0ubuntu8.2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Fri Jan  3 01:51:02 2020
DistUpgraded: Fresh install
DistroCodename: eoan
DistroVariant: ubuntu
DkmsStatus:
 nvidia, 435.21, 5.3.0-18-generic, x86_64: installed
 nvidia, 435.21, 5.3.0-24-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: This is the first time
GraphicsCard:
 Intel Corporation Device [8086:9b41] (rev 02) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:863f]
   Subsystem: Hewlett-Packard Company GP108M [GeForce MX250] [103c:863f]
InstallationDate: Installed on 2020-01-03 (0 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
MachineType: HP HP Spectre x360 Convertible 15t-df100
ProcEnviron:
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.3.0-24-generic 
root=/dev/mapper/vgubuntu-root ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/25/2019
dmi.bios.vendor: AMI
dmi.bios.version: F.10
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 863F
dmi.board.vendor: HP
dmi.board.version: 54.13
dmi.chassis.type: 31
dmi.chassis.vendor: HP
dmi.chassis.version: Chassis Version
dmi.modalias: 
dmi:bvnAMI:bvrF.10:bd07/25/2019:svnHP:pnHPSpectrex360Convertible15t-df100:pvr:rvnHP:rn863F:rvr54.13:cvnHP:ct31:cvrChassisVersion:
dmi.product.family: 103C_5335KV HP Spectre
dmi.product.name: HP Spectre x360 Convertible 15t-df100
dmi.product.sku: 5ZV31AV
dmi.sys.vendor: HP
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.99-1ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 19.2.1-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.5+git20191008-0ubuntu1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.0.1-1ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20190815-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1

** Affects: xorg (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug eoan freeze ubuntu

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Title:
  Xorg freeze with