[Bug 1829934] ProcEnviron.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "ProcEnviron.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265429/+files/ProcEnviron.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] IwConfig.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "IwConfig.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265425/+files/IwConfig.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] ProcCpuinfo.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "ProcCpuinfo.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265427/+files/ProcCpuinfo.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] ProcCpuinfoMinimal.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "ProcCpuinfoMinimal.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265428/+files/ProcCpuinfoMinimal.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] ProcInterrupts.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "ProcInterrupts.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265430/+files/ProcInterrupts.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] Lspci.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "Lspci.txt"
   https://bugs.launchpad.net/bugs/1829934/+attachment/5265426/+files/Lspci.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] WifiSyslog.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "WifiSyslog.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265435/+files/WifiSyslog.txt

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

** Package changed: linux (Ubuntu) => ubuntu

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  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] PulseList.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "PulseList.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265432/+files/PulseList.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] UdevDb.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "UdevDb.txt"
   https://bugs.launchpad.net/bugs/1829934/+attachment/5265434/+files/UdevDb.txt

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  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] CurrentDmesg.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "CurrentDmesg.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265424/+files/CurrentDmesg.txt

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  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] RfKill.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "RfKill.txt"
   https://bugs.launchpad.net/bugs/1829934/+attachment/5265433/+files/RfKill.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] ProcModules.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "ProcModules.txt"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265431/+files/ProcModules.txt

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  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] CRDA.txt

2019-05-21 Thread Mugdha Sarkar
apport information

** Attachment added: "CRDA.txt"
   https://bugs.launchpad.net/bugs/1829934/+attachment/5265423/+files/CRDA.txt

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Title:
  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1829934] Re: No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

2019-05-21 Thread Mugdha Sarkar
apport information

** Tags added: apport-collected

** Description changed:

  I deleted the pre-installed Win 10 and did a fresh install of Ubuntu
  18.04 in my Asus Zenbook UX333FN laptop last month. There has been no
  sound since then through the speakers or headphones. There was sound in
  Win 10.
  
  The Ubuntu release is
  Description:  Ubuntu 18.04.2 LTS
  Release:  18.04
  
  The output of 'cat /proc/version_signature' is :
  Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
+ --- 
+ ProblemType: Bug
+ ApportVersion: 2.20.9-0ubuntu7.6
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  mugdha 4139 F pulseaudio
+  /dev/snd/pcmC0D0c:   mugdha 4139 F...m pulseaudio
+  /dev/snd/pcmC0D0p:   mugdha 4139 F...m pulseaudio
+ CurrentDesktop: ubuntu:GNOME
+ DistroRelease: Ubuntu 18.04
+ InstallationDate: Installed on 2019-04-27 (24 days ago)
+ InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
+ Lsusb:
+  Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
+  Bus 001 Device 003: ID 13d3:56cb IMC Networks 
+  Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
+  Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN
+ NonfreeKernelModules: nvidia_modeset nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic 
root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash 
mem_sleep_default=deep vt.handoff=1
+ ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
+ RelatedPackageVersions:
+  linux-restricted-modules-4.18.0-20-generic N/A
+  linux-backports-modules-4.18.0-20-generic  N/A
+  linux-firmware 1.173.6
+ Tags:  bionic
+ Uname: Linux 4.18.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
+ _MarkForUpload: True
+ dmi.bios.date: 11/14/2018
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: UX333FN.301
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: UX333FN
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrUX333FN.301:bd11/14/2018:svnASUSTeKCOMPUTERINC.:pnZenBookUX333FN_UX333FN:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnUX333FN:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.family: ZenBook
+ dmi.product.name: ZenBook UX333FN_UX333FN
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Description changed:

  I deleted the pre-installed Win 10 and did a fresh install of Ubuntu
  18.04 in my Asus Zenbook UX333FN laptop last month. There has been no
  sound since then through the speakers or headphones. There was sound in
  Win 10.
  
  The Ubuntu release is
  Description:  Ubuntu 18.04.2 LTS
  Release:  18.04
  
  The output of 'cat /proc/version_signature' is :
  Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
  --- 
  ProblemType: Bug
  ApportVersion: 2.20.9-0ubuntu7.6
  Architecture: amd64
  AudioDevicesInUse:
   USERPID ACCESS COMMAND
   /dev/snd/controlC0:  mugdha 4139 F pulseaudio
   /dev/snd/pcmC0D0c:   mugdha 4139 F...m pulseaudio
   /dev/snd/pcmC0D0p:   mugdha 4139 F...m pulseaudio
  CurrentDesktop: ubuntu:GNOME
  DistroRelease: Ubuntu 18.04
  InstallationDate: Installed on 2019-04-27 (24 days ago)
  InstallationMedia: Ubuntu 18.04.2 LTS "Bionic Beaver" - Release amd64 
(20190210)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 003: ID 13d3:56cb IMC Networks 
   Bus 001 Device 002: ID 0bda:0129 Realtek Semiconductor Corp. RTS5129 Card 
Reader Controller
   Bus 001 Device 004: ID 8087:0aaa Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: ASUSTeK COMPUTER INC. ZenBook UX333FN_UX333FN
  NonfreeKernelModules: nvidia_modeset nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.18.0-20-generic 
root=UUID=5f4994e7-eb45-4891-aa98-fb1bcf8f2c6c ro quiet splash 
mem_sleep_default=deep vt.handoff=1
  ProcVersionSignature: Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20
  RelatedPackageVersions:
   linux-restricted-modules-4.18.0-20-generic N/A
   linux-backports-modules-4.18.0-20-generic  N/A
   linux-firmware 1.173.6
  Tags:  bionic
  Uname: Linux 4.18.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm audio cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 11/14/2018
  dmi.bios.vendor: Ame

[Bug 1829934] [NEW] No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

2019-05-21 Thread Mugdha Sarkar
Public bug reported:

I deleted the pre-installed Win 10 and did a fresh install of Ubuntu
18.04 in my Asus Zenbook UX333FN laptop last month. There has been no
sound since then through the speakers or headphones. There was sound in
Win 10.

The Ubuntu release is
Description:Ubuntu 18.04.2 LTS
Release:18.04

The output of 'cat /proc/version_signature' is :
Ubuntu 4.18.0-20.21~18.04.1-generic 4.18.20

** Affects: linux (Ubuntu)
 Importance: Undecided
 Status: Incomplete


** Tags: bionic

** Attachment added: "Output of 'sudo lspci -vnvn'"
   
https://bugs.launchpad.net/bugs/1829934/+attachment/5265416/+files/lspci-vnvn.log

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  No Sound in Asus ZenBook UX333FN with Ubuntu 18.04

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[Bug 1712239] [NEW] package shim-signed 1.32~16.04.1+0.9+1474479173.6c180c6-1ubuntu1 failed to install/upgrade: subprocess installed post-installation script returned error exit status 1

2017-08-21 Thread Mugdha
Public bug reported:

This bug shows up everytime I turn my laptop on

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: shim-signed 1.32~16.04.1+0.9+1474479173.6c180c6-1ubuntu1
ProcVersionSignature: Ubuntu 4.4.0-92.115-generic 4.4.76
Uname: Linux 4.4.0-92-generic x86_64
.proc.sys.kernel.moksbstate_disabled: 0
ApportVersion: 2.20.1-0ubuntu2.10
Architecture: amd64
Date: Tue Aug 22 09:20:38 2017
EFITables:
 Aug 22 09:18:58 mugdha-HP-Pavilion-Notebook kernel: efi: EFI v2.40 by INSYDE 
Corp.
 Aug 22 09:18:58 mugdha-HP-Pavilion-Notebook kernel: efi:  SMBIOS=0x7a4fb000  
ESRT=0x7a4fe718  ACPI 2.0=0x7aefd014  PROP=0x62b21238 
 Aug 22 09:18:58 mugdha-HP-Pavilion-Notebook kernel: esrt: Reserving ESRT space 
from 0x7a4fe718 to 0x7a4fe750.
 Aug 22 09:18:58 mugdha-HP-Pavilion-Notebook kernel: Secure boot enabled
ErrorMessage: subprocess installed post-installation script returned error exit 
status 1
InstallationDate: Installed on 2017-08-09 (12 days ago)
InstallationMedia: Ubuntu 16.04.1 LTS "Xenial Xerus" - Release amd64 (20160719)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.2
 apt  1.2.24
SecureBoot: 6   0   0   0   1
SourcePackage: shim-signed
Title: package shim-signed 1.32~16.04.1+0.9+1474479173.6c180c6-1ubuntu1 failed 
to install/upgrade: subprocess installed post-installation script returned 
error exit status 1
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: shim-signed (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-package xenial

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Title:
  package shim-signed 1.32~16.04.1+0.9+1474479173.6c180c6-1ubuntu1
  failed to install/upgrade: subprocess installed post-installation
  script returned error exit status 1

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