Public bug reported:
I am running a a Dell XPS 9360 laptop and the wifi started to sometime "hang"
this week after an update (not sure which one).
Running Ubuntu 17.10 (upgraded from Gnome Ubuntu recently)
$lsb_release -rd
Description:Ubuntu 17.10
Release:17.10
I observed that five~ error messages like these popup from time to time in
dmesg:
[ 6000.482060] pcieport :00:1c.4: AER: Corrected error received: id=00e4
[ 6000.482082] pcieport :00:1c.4: PCIe Bus Error: severity=Corrected,
type=Data Link Layer, id=00e4(Transmitter ID)
[ 6000.482095] pcieport :00:1c.4: device [8086:9d14] error
status/mask=1000/2000
[ 6000.482105] pcieport :00:1c.4:[12] Replay Timer Timeout
A similar report exists for errors like this: 1521173 but not sure if it
is related to the wifi problem. Most commenters in that report runs
Realtek Wifi adapters while I have ath.
Removing and adding the ath_pci module or disabling and enabling wifi with
network manager seems to fix the issue for a while:
$ sudo modprobe -r ath10k_pci
$ sudo modprobe ath10k_pci
ProblemType: Bug
DistroRelease: Ubuntu 17.10
Package: linux-image-4.13.0-32-generic 4.13.0-32.35
ProcVersionSignature: Ubuntu 4.13.0-32.35-generic 4.13.13
Uname: Linux 4.13.0-32-generic x86_64
ApportVersion: 2.20.7-0ubuntu3.7
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: niklas 3554 F pulseaudio
CurrentDesktop: GNOME
Date: Sat Jan 27 12:11:31 2018
HibernationDevice: RESUME=UUID=5eda62e7-dbb8-402c-b33b-311c418b4f78
InstallationDate: Installed on 2017-09-27 (121 days ago)
InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0c45:670c Microdia
Bus 001 Device 003: ID 04f3:2234 Elan Microelectronics Corp.
Bus 001 Device 002: ID 0cf3:e300 Atheros Communications, Inc.
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. XPS 13 9360
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.13.0-32-generic.efi.signed
root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-4.13.0-32-generic N/A
linux-backports-modules-4.13.0-32-generic N/A
linux-firmware 1.169.2
SourcePackage: linux
UpgradeStatus: Upgraded to artful on 2018-01-20 (7 days ago)
dmi.bios.date: 12/12/2017
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.5.0
dmi.board.name: 06CC14
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.5.0:bd12/12/2017:svnDellInc.:pnXPS139360:pvr:rvnDellInc.:rn06CC14:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.family: XPS
dmi.product.name: XPS 13 9360
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug artful wayland-session
--
You received this bug notification because you are a member of Ubuntu
Bugs, which is subscribed to Ubuntu.
https://bugs.launchpad.net/bugs/1745727
Title:
Wifi stops working on Del XPS 9360
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1745727/+subscriptions
--
ubuntu-bugs mailing list
ubuntu-bugs@lists.ubuntu.com
https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
