[Bug 1883197] Re: Headset not working

2020-06-11 Thread Pascal Lambert
I just upgrade to pulseaudio:amd64 1:13.99.1-1ubuntu3.3 and I don't have
the issue anymore :)

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Title:
  Headset not working

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[Bug 1883197] Re: Headset not working

2020-06-11 Thread Pascal Lambert
When running `alasactl monitor` and plugging the headset and choose 
"Headphones", I see the following logs line
```
node hw:0, #21 (0,0,0,Headphone Mic Jack,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
```

and when I plug it and select "Headset" I see the following log lines
```
node hw:0, #21 (0,0,0,Headphone Mic Jack,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
```

The only difference is when selecting "Headphones" 3 more lines are added
```
node hw:0, #15 (2,0,0,Headphone Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE
node hw:0, #16 (2,0,0,Internal Mic Boost Volume,0) VALUE

```

But after several plugin/plugout (about a dozen of time) I only see the 
following log lines regardless of choosing "Headphones" or "Headset" but still 
no audio coming out to the Headset when choosing "Headset".
```node hw:0, #21 (0,0,0,Headphone Mic Jack,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #4 (2,0,0,Speaker Playback Switch,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #3 (2,0,0,Speaker Playback Volume,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #2 (2,0,0,Headphone Playback Switch,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #1 (2,0,0,Headphone Playback Volume,0) VALUE
node hw:0, #11 (2,0,0,Capture Source,0) VALUE
node hw:0, #11 (2,0,0,Capture Source,0) VALUE

```


** Description changed:

- When I plug the headset in and when the gnome "Select Audio Devices"
- popup and select "Headset" (rather than Headphones), the sound doesn't
- go through. But when I select "Headphones" it does. But I then need to
- manually select the Headset mic in the sound settings to have my headset
- working properly. This issue appear in 20.04. I didn't had this issue
- before I upgrade from 19.10 (and previous releases).
+ When I plug the headset in and when the gnome "Select Audio Devices" pop-up 
and select "Headset" (rather than Headphones), the sound doesn't go through. 
But when I select "Headphones" it does. 
+ The only way I can get sound coming through the Headset is by choosing 
"Headphones" and manually select the Headset mic in the sound settings to have 
my headset working properly. This issue appears in 20.04. I didn't have this 
issue before I upgrade from 19.10 (and previous releases).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
  Uname: Linux 5.4.0-33-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  pascal274918 F pulseaudio
-  /dev/snd/pcmC0D0c:   pascal274918 F...m pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  pascal274918 F pulseaudio
+  /dev/snd/pcmC0D0c:   pascal274918 F...m pulseaudio
  CasperMD5CheckResult: skip
  CurrentDesktop: Unity
  Date: Thu Jun 11 19:50:11 2020
  InstallationDate: Installed on 2019-05-14 (394 days ago)
  InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
  PackageArchitecture: all
  SourcePackage: alsa-driver
  Symptom: audio
  Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
  Symptom_Card: Built-in Audio - HDA Intel PCH
  Symptom_Jack: Black Headphone Out, Left
  Symptom_Type: Only some of outputs are working
  Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] 

[Bug 1883197] [NEW] Headset not working

2020-06-11 Thread Pascal Lambert
Public bug reported:

When I plug the headset in and when the gnome "Select Audio Devices"
popup and select "Headset" (rather than Headphones), the sound doesn't
go through. But when I select "Headphones" it does. But I then need to
manually select the Headset mic in the sound settings to have my headset
working properly. This issue appear in 20.04. I didn't had this issue
before I upgrade from 19.10 (and previous releases).

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.4.0-33.37-generic 5.4.34
Uname: Linux 5.4.0-33-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.2
Architecture: amd64
AudioDevicesInUse:
 USERPID ACCESS COMMAND
 /dev/snd/controlC0:  pascal274918 F pulseaudio
 /dev/snd/pcmC0D0c:   pascal274918 F...m pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: Unity
Date: Thu Jun 11 19:50:11 2020
InstallationDate: Installed on 2019-05-14 (394 days ago)
InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:PCH failed
Symptom_Card: Built-in Audio - HDA Intel PCH
Symptom_Jack: Black Headphone Out, Left
Symptom_Type: Only some of outputs are working
Title: [Precision 5530, Realtek ALC3266, Black Headphone Out, Left] Playback 
problem
UpgradeStatus: Upgraded to focal on 2020-05-18 (25 days ago)
dmi.bios.date: 12/25/2019
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.15.0
dmi.board.name: 0NFGCT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias: 
dmi:bvnDellInc.:bvr1.15.0:bd12/25/2019:svnDellInc.:pnPrecision5530:pvr:rvnDellInc.:rn0NFGCT:rvrA00:cvnDellInc.:ct10:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 5530
dmi.product.sku: 087D
dmi.sys.vendor: Dell Inc.

** Affects: alsa-driver (Ubuntu)
 Importance: Undecided
 Status: New


** Tags: amd64 apport-bug focal

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Title:
  Headset not working

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