Public bug reported: I have added all the relevant outputs below. I am new to Ubuntu so please let me know if you need any more info. I have also checked the levels using alsamixer but had no luck. I have also made sure that nothing is muted. I have also turned auto mute off in the alsamixer.
sanjay@sanjay-laptop:~$ alsactl restore alsactl: state_lock:125: file /var/lib/alsa/asound.state lock error: File exists alsactl: load_state:1683: Cannot open /var/lib/alsa/asound.state for reading: File exists Found hardware: "HDA-Intel" "ATI R6xx HDMI" "HDA:1002aa01,00aa0100,00100300" "0x1002" "0x9902" Hardware is initialized using a generic method Found hardware: "HDA-Intel" "IDT 92HD99BXX" "HDA:111d76e5,1179fa95,00100303" "0x1179" "0xfa95" Hardware is initialized using a generic method sanjay@sanjay-laptop:~$ pactl list | grep 'Active Port.*output.*' Active Port: hdmi-output-0 Active Port: analog-output-speaker sanjay@sanjay-laptop:~$ aplay -l **** List of PLAYBACK Hardware Devices **** card 0: HDMI [HDA ATI HDMI], device 3: HDMI 0 [HDMI 0] Subdevices: 1/1 Subdevice #0: subdevice #0 card 1: Generic [HD-Audio Generic], device 0: 92HD99BXX Analog [92HD99BXX Analog] Subdevices: 0/1 Subdevice #0: subdevice #0 sanjay@sanjay-laptop:~$ cat /proc/asound/card0/codec* | grep Codec Codec: ATI R6xx HDMI sanjay@sanjay-laptop:~$ sudo nano /etc/modprobe.d/alsa-base [sudo] password for sanjay: sanjay@sanjay-laptop:~$ sudo nano /etc/modprobe.d/alsa-base.conf sanjay@sanjay-laptop:~$ cat /proc/asound/card0/pcm0c/info cat: /proc/asound/card0/pcm0c/info: No such file or directory sanjay@sanjay-laptop:~$ cat /proc/asound/card0/codec* Codec: ATI R6xx HDMI Address: 0 AFG Function Id: 0x1 (unsol 0) Vendor Id: 0x1002aa01 Subsystem Id: 0x00aa0100 Revision Id: 0x100300 No Modem Function Group found Default PCM: rates [0x70]: 32000 44100 48000 bits [0x2]: 16 formats [0x1]: PCM Default Amp-In caps: N/A Default Amp-Out caps: N/A State of AFG node 0x01: Power states: D0 D3 CLKSTOP EPSS Power: setting=D0, actual=D0, Clock-stop-OK GPIO: io=0, o=0, i=0, unsolicited=0, wake=0 Node 0x02 [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=1, channel=0 Digital: Enabled Digital category: 0x0 IEC Coding Type: 0x0 Node 0x03 [Pin Complex] wcaps 0x400381: Stereo Digital Control: name="IEC958 Playback Con Mask", index=0, device=0 Control: name="IEC958 Playback Pro Mask", index=0, device=0 Control: name="IEC958 Playback Default", index=0, device=0 Control: name="IEC958 Playback Switch", index=0, device=0 Pincap 0x00000094: OUT Detect HDMI Pin Default 0x185600f0: [Jack] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=01, enabled=1 Connection: 1 0x02 Node 0x04 [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=0, channel=0 Digital: Digital category: 0x0 IEC Coding Type: 0x0 Node 0x05 [Pin Complex] wcaps 0x400381: Stereo Digital Pincap 0x00000094: OUT Detect HDMI Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=00, enabled=0 Connection: 1 0x04 Node 0x06 [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=0, channel=0 Digital: Digital category: 0x0 IEC Coding Type: 0x0 Node 0x07 [Pin Complex] wcaps 0x400381: Stereo Digital Pincap 0x00000094: OUT Detect HDMI Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=00, enabled=0 Connection: 1 0x06 Node 0x08 [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=0, channel=0 Digital: Digital category: 0x0 IEC Coding Type: 0x0 Node 0x09 [Pin Complex] wcaps 0x400381: Stereo Digital Pincap 0x00000094: OUT Detect HDMI Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=00, enabled=0 Connection: 1 0x08 Node 0x0a [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=0, channel=0 Digital: Digital category: 0x0 IEC Coding Type: 0x0 Node 0x0b [Pin Complex] wcaps 0x400381: Stereo Digital Pincap 0x00000094: OUT Detect HDMI Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=00, enabled=0 Connection: 1 0x0a Node 0x0c [Audio Output] wcaps 0x221: Stereo Digital Stripe Converter: stream=0, channel=0 Digital: Digital category: 0x0 IEC Coding Type: 0x0 Node 0x0d [Pin Complex] wcaps 0x400381: Stereo Digital Pincap 0x00000094: OUT Detect HDMI Pin Default 0x585600f0: [N/A] Digital Out at Int HDMI Conn = Digital, Color = Unknown DefAssociation = 0xf, Sequence = 0x0 Pin-ctls: 0x40: OUT Unsolicited: tag=00, enabled=0 Connection: 1 0x0c sanjay@sanjay-laptop:~$ grep "Codec:" /proc/asound/card*/codec* /proc/asound/card0/codec#0:Codec: ATI R6xx HDMI /proc/asound/card1/codec#0:Codec: IDT 92HD99BXX sanjay@sanjay-laptop:~$ fgrep -ie 'audio' /etc/group audio:x:29:pulse ProblemType: Bug DistroRelease: Ubuntu 16.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 4.10.0-33.37~16.04.1-generic 4.10.17 Uname: Linux 4.10.0-33-generic x86_64 ApportVersion: 2.20.1-0ubuntu2.10 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: sanjay 1828 F.... pulseaudio /dev/snd/controlC0: sanjay 1828 F.... pulseaudio CurrentDesktop: Unity Date: Thu Sep 14 16:05:02 2017 InstallationDate: Installed on 2017-09-12 (1 days ago) InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64 (20170801) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Generic failed Symptom_Card: Built-in Audio - HD-Audio Generic Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: sanjay 1828 F.... pulseaudio /dev/snd/controlC0: sanjay 1828 F.... pulseaudio Symptom_Jack: Speaker, ATAPI Symptom_Type: No sound at all Title: [Satellite S55Dt-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/28/2014 dmi.bios.vendor: Insyde Corp. dmi.bios.version: 1.40 dmi.board.asset.tag: Base Board Asset Tag dmi.board.name: VG10AD dmi.board.vendor: AMD dmi.board.version: Base Board Version dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: OEM Chassis Manufacturer dmi.chassis.version: OEM Chassis Version dmi.modalias: dmi:bvnInsydeCorp.:bvr1.40:bd01/28/2014:svnTOSHIBA:pnSatelliteS55Dt-A:pvrPSKKSU-00X009:rvnAMD:rnVG10AD:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion: dmi.product.name: Satellite S55Dt-A dmi.product.version: PSKKSU-00X009 dmi.sys.vendor: TOSHIBA ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1717160 Title: [Satellite S55Dt-A, IDT 92HD99BXX, Speaker, ATAPI] No sound at all To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1717160/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs