[Bug 1697450] Re: Gnome Shell hangs at startup
OK, sounds very likely to be a kernel bug, triggered by GPU usage upon login. ** Summary changed: - Gnome Shell hangs at startup + Whole machine freezes at startup using kernels after 4.8 ** Changed in: linux (Ubuntu) Status: Incomplete => New ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Invalid ** No longer affects: gdm3 (Ubuntu) ** No longer affects: gnome-shell (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Whole machine freezes at startup using kernels after 4.8 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
@Daniel no, the whole system freezes, even if I ssh before the UI starts (which requires exact timing), then the machine freezes. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
Yes, I am assuming "hangs" means that the user interface is hung, but not the internals of the system. So that's why the instructions in comment #15 require a second machine and for you to be logged in from that already before reproducing the graphical hang. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
@Daniel I can't really follow those steps exactly, as the machine hangs as soon as either GDM or gnome-shell is started -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
Ah, yes. Sorry but your bug 1726600 is a duplicate of bug 1505409. And I think this one is different to those two. It just means the wrong .crash file was sent... Please try following the steps in #15 again, or repeatedly, and we'll see if we can find an instance of this one. ** Changed in: gdm3 (Ubuntu) Status: Confirmed => Incomplete ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
I'm still seeing a similar issue with daily images of Bionic. At boot, the machine hangs at splash screen. If I boot without "splash quiet", I can see the last message is about starting login session. I'm not sure this is actually a duplicate of #1505409. How can I help fixing this? It makes it impossible for me to run ubuntu with any kernel > 4.8 ** This bug is no longer a duplicate of bug 1505409 gnome-shell crashed with SIGTRAP in x_io_error() from _XIOError() from _XEventsQueued() from XPending() from gdk_check_xpending() ["Connection to xwayland lost"] ** Tags added: bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
*** This bug is a duplicate of bug 1505409 *** https://bugs.launchpad.net/bugs/1505409 Great, thanks. Looks like a duplicate of bug 1505409. ** This bug has been marked a duplicate of bug 1505409 gnome-shell crashed with SIGTRAP in x_io_error() from _XIOError() from _XEventsQueued() from XPending() from gdk_check_xpending() ["Connection to xwayland lost"] -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
To test the issue, I booted in text mode (multi-user.target), logged in and then started gnome-shell. Nothing happens (the session doesn't start and the console seems hang). Via ssh, I ran the killall, saved the .crash file and uploaded to the following bug: https://bugs.launchpad.net/ubuntu/+source/gnome-shell/+bug/1726600 ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed ** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Confirmed ** Changed in: gdm3 (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
OK, we're going to need to analyse the hung gnome-shell process. Please try to do this: 1. Install openssh-server: sudo apt install openssh-server 2. Using a second machine, log into the offending machine via SSH: ssh @ where is your username, and is either hostname or the machine's IP address. 3. Reproduce the hang. 4. From your ssh login, run: killall -TRAP -u $USER gnome-shell 5. Look in /var/crash for a newly created file, something like '_usr_bin_gnome-shell.1000.crash' 6. Upload the crash file using this command or similar: ubuntu-bug /var/crash/_usr_bin_gnome-shell.1000.crash 7. Tell use the new bug ID that was created. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
FTR this still happens with gnome-shell 3.26.1-0ubuntu4 and kernel 4.13.0-16-generic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
apport information ** Tags added: apport-collected wayland-session ** Description changed: I'm trying to install from the daily Artful desktop image (20170612). After boot, the gnome session hangs at startup, while the "zoom" animation is being shown. I have an intel card: 00:02.0 VGA compatible controller: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller (rev 09) (prog-if 00 [VGA controller]) Subsystem: Gigabyte Technology Co., Ltd Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller Flags: bus master, fast devsel, latency 0, IRQ 29 Memory at f780 (64-bit, non-prefetchable) [size=4M] Memory at e000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c [disabled] [size=128K] Capabilities: [90] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [a4] PCI Advanced Features Kernel driver in use: i915 Kernel modules: i915 I'm not sure how to debug this further, but I had similar issues with the installer from Zesty as well (see https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1681846) With Artful, at least it gets past the splash screen but then it hangs. Note that the system is currently running Yakkety with no issue. + --- + ApportVersion: 2.20.7-0ubuntu2 + Architecture: amd64 + CurrentDesktop: GNOME + DistroRelease: Ubuntu 17.10 + InstallationDate: Installed on 2017-07-30 (71 days ago) + InstallationMedia: Ubuntu-Server 17.10 "Artful Aardvark" - Alpha amd64 (20170730) + NonfreeKernelModules: zfs zunicode zcommon znvpair zavl + Package: linux + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 4.8.0-59.64-generic 4.8.17 + Tags: artful wayland-session + Uname: Linux 4.8.0-59-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip libvirt lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True ** Attachment added: "Dependencies.txt" https://bugs.launchpad.net/bugs/1697450/+attachment/4966434/+files/Dependencies.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
It looks like that error is caused by sudo. Please just run: apport-collect 1697450 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
Is there any way I could debug the issue with 4.13? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
If I run gnome-shell from the terminal with the latest (4.13.0-12.13) kernel, the system freezes. Running apport-collect while running the 4.8 kernel segfaults: $ sudo apport-collect 1697450 Invalid MIT-MAGIC-COOKIE-1 keyUnable to init server: Could not connect: Connection refused Invalid MIT-MAGIC-COOKIE-1 keyUnable to init server: Could not connect: Connection refused Segmentation fault (core dumped) ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
Also, comment #3 suggests this is a kernel bug so I'll add a kernel task. ** Also affects: linux (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
The version of GNOME in Ubuntu 17.10 is now quite different to when this bug was reported. Does the bug still occur with newer images from here? http://cdimages.ubuntu.com/daily-live/current/ ** Changed in: gdm3 (Ubuntu) Status: New => Incomplete ** Changed in: gnome-shell (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
** Tags added: gnome-17.10 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1697450] Re: Gnome Shell hangs at startup
** Summary changed: - Gnome Shell hangs at login, while the "zoom" animation is being shown + Gnome Shell hangs at startup -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1697450 Title: Gnome Shell hangs at startup To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gdm3/+bug/1697450/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
