[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Launchpad Bug Tracker]

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Kai-Heng Feng]

It's still a valid bug, it's still a good idea to file an upstream bug
at http://bugzilla.freedesktop.org.

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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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Re: [Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Clownfishy]

Hi,

First of all, many thanks for all your help on this and such rapid
response, you guys are just AWESOME :-)  It looks like you have fixed it :-)

I ran the command and updated dated the system again and rebooted. When I
logged in, GNOME seemed to struggle and the menu bar reset (everything
disappeared and came back again). It has has pushed me back onto the the
NVIDIA 304.137 driver.
I opened  Chrome and closed it and it did not log me out this time but it
did reset the screen.  Also Ubuntu reported the error systemd 234-2ubuntu12
error so I uploaded that.  I opened Chrome and closed it again and the
second time did not reset the screen

I switched to the Nouveau driver and rebooted and now there is no resetting
or flickering of the screen when I login.  I can close and resize Chrome
without any issues whatsoever.

Thank you so much.  What I dont understand is what driver I am now using as
it says Nouveau  as I thought we removed it when I ran sudo apt purge
xserver-xorg-video-nouveau?


On 7 October 2017 at 08:16, Kai-Heng Feng 
wrote:

> Remove nouveau DDX will make X use modesetting:
> $ sudo apt purge xserver-xorg-video-nouveau
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1721346
>
> Title:
>   BUG: unable to handle kernel paging request at f84eb3cc
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hangs after I login to linux before providing the GNOME GUI.  Started
>   in recovery mode with lower graphics settings and this works but
>   provided this error after login.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 17.10
>   Package: linux-image-4.13.0-12-generic 4.13.0-12.13
>   ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
>   Uname: Linux 4.13.0-12-generic i686
>   Annotation: Your system might become unstable now and might need to be
> restarted.
>   ApportVersion: 2.20.7-0ubuntu2
>   Architecture: i386
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gdm2400 F pulseaudio
> clownfish   2871 F pulseaudio
>   Date: Wed Oct  4 18:15:31 2017
>   DuplicateSignature: BUG: unable to handle kernel paging request at
> location EIP: nvkm_ramht_search+0x68/0xa0 [nouveau]
>   Failure: oops
>   InstallationDate: Installed on 2017-07-25 (71 days ago)
>   InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release i386
> (20170412)
>   MachineType: Dell Inc. Precision M90
>   ProcFB:
>
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic
> root=UUID=7a8d75fd-cfc9-4561-a976-d3d78d36c120 ro recovery nomodeset
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: kerneloops-daemon N/A
>   SourcePackage: linux
>   Title: BUG: unable to handle kernel paging request at f84eb3cc
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/16/2008
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A08
>   dmi.board.name: 0YD632
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/16/2008:svnDellInc.:
> pnPrecisionM90:pvr:rvnDellInc.:rn0YD632:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Precision M90
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1721346/+subscriptions
>


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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Kai-Heng Feng]

Remove nouveau DDX will make X use modesetting:
$ sudo apt purge xserver-xorg-video-nouveau

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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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Re: [Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Clownfishy]

I am not an expert on Linux although I do now my way around as a user.  Can
you send me a link on how I can do that.  They are the only 2 drivers I see
in the GUI option.

On 6 October 2017 at 08:05, Kai-Heng Feng 
wrote:

> Can you use modesetting driver instead of nouveau DDX?
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1721346
>
> Title:
>   BUG: unable to handle kernel paging request at f84eb3cc
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hangs after I login to linux before providing the GNOME GUI.  Started
>   in recovery mode with lower graphics settings and this works but
>   provided this error after login.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 17.10
>   Package: linux-image-4.13.0-12-generic 4.13.0-12.13
>   ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
>   Uname: Linux 4.13.0-12-generic i686
>   Annotation: Your system might become unstable now and might need to be
> restarted.
>   ApportVersion: 2.20.7-0ubuntu2
>   Architecture: i386
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gdm2400 F pulseaudio
> clownfish   2871 F pulseaudio
>   Date: Wed Oct  4 18:15:31 2017
>   DuplicateSignature: BUG: unable to handle kernel paging request at
> location EIP: nvkm_ramht_search+0x68/0xa0 [nouveau]
>   Failure: oops
>   InstallationDate: Installed on 2017-07-25 (71 days ago)
>   InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release i386
> (20170412)
>   MachineType: Dell Inc. Precision M90
>   ProcFB:
>
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic
> root=UUID=7a8d75fd-cfc9-4561-a976-d3d78d36c120 ro recovery nomodeset
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: kerneloops-daemon N/A
>   SourcePackage: linux
>   Title: BUG: unable to handle kernel paging request at f84eb3cc
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/16/2008
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A08
>   dmi.board.name: 0YD632
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/16/2008:svnDellInc.:
> pnPrecisionM90:pvr:rvnDellInc.:rn0YD632:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Precision M90
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1721346/+subscriptions
>


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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Kai-Heng Feng]

Can you use modesetting driver instead of nouveau DDX?

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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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Re: [Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Clownfishy]

I have just updated to my system and no longer get a freeze after login but
there is a delay after I open say Chrome browser and the GNOME interface
seems to reset itself.  If I try to un maximimise Chrome, it logs me out
and I have to log in again. Just to clarify, I was using the
xserver-xorg-video-nouveau
driver. If I try using the NVIDIA legacy binary driver - version 304.137
driver, there is a massive delay and the system is unusable for about 2
minutes as the screen/gnome seems to be crashing. Once this is finished,
the computer is then fine. I sometimes get a message that GNOME has crashed
but there is not enough memory to produce a report. I am now back using the
xserver-xorg-video-nouveau driver. I had the same problems described above
using 17.04 but not 16.10.

On 5 October 2017 at 17:09, Joseph Salisbury  wrote:

> Do you have a way to reproduce this bug, or was it a one time event?
>
> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v4.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc3
>
>
> ** Changed in: linux (Ubuntu)
>Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1721346
>
> Title:
>   BUG: unable to handle kernel paging request at f84eb3cc
>
> Status in linux package in Ubuntu:
>   Incomplete
>
> Bug description:
>   Hangs after I login to linux before providing the GNOME GUI.  Started
>   in recovery mode with lower graphics settings and this works but
>   provided this error after login.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 17.10
>   Package: linux-image-4.13.0-12-generic 4.13.0-12.13
>   ProcVersionSignature: Ubuntu 4.13.0-12.13-generic 4.13.3
>   Uname: Linux 4.13.0-12-generic i686
>   Annotation: Your system might become unstable now and might need to be
> restarted.
>   ApportVersion: 2.20.7-0ubuntu2
>   Architecture: i386
>   AudioDevicesInUse:
>USERPID ACCESS COMMAND
>/dev/snd/controlC0:  gdm2400 F pulseaudio
> clownfish   2871 F pulseaudio
>   Date: Wed Oct  4 18:15:31 2017
>   DuplicateSignature: BUG: unable to handle kernel paging request at
> location EIP: nvkm_ramht_search+0x68/0xa0 [nouveau]
>   Failure: oops
>   InstallationDate: Installed on 2017-07-25 (71 days ago)
>   InstallationMedia: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release i386
> (20170412)
>   MachineType: Dell Inc. Precision M90
>   ProcFB:
>
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.13.0-12-generic
> root=UUID=7a8d75fd-cfc9-4561-a976-d3d78d36c120 ro recovery nomodeset
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions: kerneloops-daemon N/A
>   SourcePackage: linux
>   Title: BUG: unable to handle kernel paging request at f84eb3cc
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   dmi.bios.date: 10/16/2008
>   dmi.bios.vendor: Dell Inc.
>   dmi.bios.version: A08
>   dmi.board.name: 0YD632
>   dmi.board.vendor: Dell Inc.
>   dmi.chassis.type: 8
>   dmi.chassis.vendor: Dell Inc.
>   dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/16/2008:svnDellInc.:
> pnPrecisionM90:pvr:rvnDellInc.:rn0YD632:rvr:cvnDellInc.:ct8:cvr:
>   dmi.product.name: Precision M90
>   dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/
> 1721346/+subscriptions
>


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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Joseph Salisbury]

Do you have a way to reproduce this bug, or was it a one time event?

Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.14 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.14-rc3


** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  BUG: unable to handle kernel paging request at f84eb3cc

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[Bug 1721346] Re: BUG: unable to handle kernel paging request at f84eb3cc

[Apport retracing service]

** Tags removed: need-duplicate-check

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Title:
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