[Bug 1766217] Re: software updater presents an empty panel for updating
Through a process of trial and error - removing the following from /var/lib/apt/extended_states Package: gnome-software-plugin-snap Architecture: amd64 Auto-Installed: 1 restored the functionality (note /var/lib/apt/extended_states had 5732 lines and it was narrowed down to this one) FYI: ii python3-update-manager 1:20.04.10.1 all python 3.x module for update-manager ii update-manager 1:20.04.10.1 all GNOME application that manages apt updates ii update-manager-core 1:20.04.10.1 all manage release upgrades -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
Have this same issue in 20.04 with xubuntu. If launching via menu launcher - it runs with no parameters (update-manager) - and it reports that there are 400+MB of updates required, but I get no details of what they are. If launching from shell with no-update parameter (update-manager --no-update) all is shown OK. Using command line tools, there are presently NO security updates available, just non-security updates. /var/lib/apt/extended_states_tmp has thousands of lines present (so I dont know which line is affecting behaviour here) - but if this file is moved aside - all works as expected. Dont exactly know what purpose this file has (know what its for - but not what consequences of removing it are) so want to leave it in place. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I'm getting this as well. Here's my output for apt list --upgradable Listing... Done gnome-shell/bionic-updates 3.28.4-0ubuntu18.04.1 amd64 [upgradable from: 3.28.3+git20190124-0ubuntu18.04.2] gnome-shell-common/bionic-updates 3.28.4-0ubuntu18.04.1 all [upgradable from: 3.28.3+git20190124-0ubuntu18.04.2] I tried sudo apt-get --purge autoremove but that didn't fix things. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I just did `sudo apt-get --purge autoremove` and it worked. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
@rbalint Thanks for looking into this. I will try to provide the outputs requested when it re-occurs however I'm not sure how they would help - Unfortunately this issue occurs intermittently hence the difficulty in replicating the issue. Upgrades are actually available and upgradeable, just not visible (as per the screen-shots provided by @tommy-trussell). Meanwhile, you might have some luck referring to @tommy-trussell's output of "apt list --upgradable" above, just in case you missed it... -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
@hbchoong If you still see the issue could you please show the output of of "apt list --upgradable" and maybe attach the output of "apt-mark showauto" ? I can't reproduce it on my VMs but maybe I can with the same package set to upgrade. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
Agreed, and thanks for the note. I have removed GNOME Software from the affected list. ** No longer affects: gnome-software (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
This is a problem with update-manager, not GNOME Software. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
...Please prove me (and Scott et al) wrong, NOT right! This issue has just been confirmed with the latest versions and updates, thought intermittent. And if any issue is to be deemed invalid, as a courtesy please add justification or references to fix/workarounds. Otherwise, why allow and waste users' time to report bugs at all? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Changed in: gnome-software (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Changed in: gnome-software (Ubuntu) Status: Invalid => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Changed in: gnome-software (Ubuntu) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-software (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
Still affecting Bionic & Cosmic also - Confirmed. I can only hope Scott Palmer (skewty) can eventually be disproved, but to be frank it is getting harder to do so as each day goes by... Please prove me wrong. Thanks. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Also affects: gnome-software (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/gnome-software/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I am having a similar issue where Software Center is showing an empty frame in 18.10. Software Center issues like this originate back in 16.04 days. Much of the same issues exist today. Desktop support by Canonical seems abysmal now. I guess their IoT and Server farm markets are 99% of their income so Desktop doesn't truly matter to them. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Attachment added: "AFTER screenshot showing the updates pending" https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5188513/+files/Screenshot%20from%202018-09-13%2012-29-31.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Attachment added: "BEFORE image showing the updates missing" https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5188512/+files/Screenshot%20from%202018-09-13%2012-04-18.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
TL;DR -- today using apt-get autoremove deleted the offensive lines in /var/lib/apt/extended_states and restored the list in software-updater -- though I doubt that will work every time. Today I saw the blank software-updater list again on this Xenial (Ubuntu 16.04) system. @eric97's comment caused me to try something OTHER than blow away the file -- I have already installed the latest kernel updates, but apparently didn't get around to removing the outdated ones. Running apt autoremove worked to restore my updates list. I am not sure whether I had lots of old kernels last time, though I doubt it. I no longer use a separate /boot partition on this machine but back when I USED to I got into the habit of running apt autoremove after kernel updates. (Because it a real PITA when your /boot partition fills up.) Session transcript (edited lightly): twt@hostname:~$ sudo apt update [sudo] password for twt: Hit:1 http://security.ubuntu.com/ubuntu xenial-security InRelease Hit:2 http://archive.canonical.com/ubuntu xenial InRelease Hit:3 http://us.archive.ubuntu.com/ubuntu xenial InRelease Hit:4 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease Hit:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease Hit:6 http://us.archive.ubuntu.com/ubuntu xenial-security InRelease Reading package lists... Done Building dependency tree Reading state information... Done 16 packages can be upgraded. Run 'apt list --upgradable' to see them. twt@hostname:~$ apt list --upgradeable Listing... Done chromium-browser/xenial-updates,xenial-security,xenial-security 69.0.3497.81-0ubuntu0.16.04.1 amd64 [upgradable from: 68.0.3440.106-0ubuntu0.16.04.1] chromium-browser-l10n/xenial-updates,xenial-updates,xenial-security,xenial-security,xenial-security,xenial-security 69.0.3497.81-0ubuntu0.16.04.1 all [upgradable from: 68.0.3440.106-0ubuntu0.16.04.1] chromium-codecs-ffmpeg-extra/xenial-updates,xenial-security,xenial-security 69.0.3497.81-0ubuntu0.16.04.1 amd64 [upgradable from: 68.0.3440.106-0ubuntu0.16.04.1] firefox/xenial-updates,xenial-security,xenial-security 62.0+build2-0ubuntu0.16.04.4 amd64 [upgradable from: 62.0+build2-0ubuntu0.16.04.3] firefox-locale-en/xenial-updates,xenial-security,xenial-security 62.0+build2-0ubuntu0.16.04.4 amd64 [upgradable from: 62.0+build2-0ubuntu0.16.04.3] initramfs-tools/xenial-updates,xenial-updates 0.122ubuntu8.12 all [upgradable from: 0.122ubuntu8.11] initramfs-tools-bin/xenial-updates 0.122ubuntu8.12 amd64 [upgradable from: 0.122ubuntu8.11] initramfs-tools-core/xenial-updates,xenial-updates 0.122ubuntu8.12 all [upgradable from: 0.122ubuntu8.11] libgit2-24/xenial-updates,xenial-security,xenial-security 0.24.1-2ubuntu0.2 amd64 [upgradable from: 0.24.1-2] libpam-systemd/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] libsystemd0/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] libudev1/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] systemd/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] systemd-sysv/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] udev/xenial-updates 229-4ubuntu21.4 amd64 [upgradable from: 229-4ubuntu21.2] twt@hostname:~$ uname -a Linux hostname 4.4.0-135-generic #161-Ubuntu SMP Mon Aug 27 10:45:01 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux twt@hostname:~$ cat /var/lib/apt/extended_states Package: linux-headers-4.4.0-133 Architecture: amd64 Auto-Installed: 1 Package: linux-image-extra-4.4.0-133-generic Architecture: amd64 Auto-Installed: 1 Package: linux-headers-4.4.0-133-generic Architecture: amd64 Auto-Installed: 1 Package: linux-image-4.4.0-133-generic Architecture: amd64 Auto-Installed: 1 Package: linux-headers-4.4.0-134 Architecture: amd64 Auto-Installed: 1 Package: linux-image-extra-4.4.0-134-generic Architecture: amd64 Auto-Installed: 1 Package: linux-headers-4.4.0-134-generic Architecture: amd64 Auto-Installed: 1 Package: linux-image-4.4.0-134-generic Architecture: amd64 Auto-Installed: 1 Package: linux-image-extra-4.4.0-135-generic Architecture: amd64 Auto-Installed: 1 twt@hostname:~$ sudo apt autoremove Reading package lists... Done Building dependency tree Reading state information... Done The following packages will be REMOVED: linux-headers-4.4.0-133 linux-headers-4.4.0-133-generic linux-image-4.4.0-133-generic linux-image-extra-4.4.0-133-generic 0 upgraded, 0 newly installed, 4 to remove and 16 not upgraded. After this operation, 303 MB disk space will be freed. Do you want to continue? [Y/n] (Reading database ... 384921 files and directories currently installed.) Removing linux-headers-4.4.0-133-generic (4.4.0-133.159) ... Removing linux-headers-4.4.0-133 (4.4.0-133.159) ... Removing linux-image-extra-4.4.0-133-generic (4.4.0-133.159) ... run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.4.0-133-generic
[Bug 1766217] Re: software updater presents an empty panel for updating
Update to my previous comment: When the updates for Linux 4.15.0-34-generic became available (but before installing them), I retried some of these tests, and could no longer reproduce the problem. I re-added each of those problematic /var/lib/apt/extended_states entries in turn; in each case, update-manager continued to display the pending updates as it should do. (I didn't think until too late to try re-adding all of the problematic entries at once -- but then, that hadn't been necessary previously; in my earlier round of testing, any one of them had sufficed to break update-manager.) Between installing the backlog of updates (as mentioned previously) and then installing quite a few new packages (all user-land stuff -- build dependencies for digikam), I have no idea what perturbed things enough to make a previously solidly reproducible bug go back into hiding. (With the possible exception of kde-pkg-tools, none of those many installs and upgrades was to anything obviously relating to packaging itself.) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I've been seeing this for some time -- probably since July, but I'm not sure. (Just back from a month or so offline, so my memory is fading.) Thanks to @tommy-trussell for narrowing it down to /var/lib/apt/extended_states. I believe I've narrowed it further; on my system, deleting a few specific entries from that file is enough to make update-manager display the updates again. But *which* specific entries is ... interesting. Summary === These are the entries that need to be removed: linux-signed-image-4.13.0-43-generic linux-image-extra-4.13.0-43-generic linux-signed-image-4.13.0-45-generic linux-image-extra-4.13.0-45-generic linux-modules-extra-4.15.0-24-generic But note that installing the pending kernel updates caused a non-obvious addition to this list. Details === My system is: $ cat /etc/lsb-release DISTRIB_ID=Ubuntu DISTRIB_RELEASE=16.04 DISTRIB_CODENAME=xenial DISTRIB_DESCRIPTION="Ubuntu 16.04.5 LTS" In case it matters: - It's an EFI system - Xenial was a clean install, not an upgrade over an earlier version At the start of my investigation: $ uname -a Linux shekere 4.15.0-29-generic #31~16.04.1-Ubuntu SMP Wed Jul 18 08:54:04 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux The installed packages that appear to be relevant were: linux-image-extra-4.13.0-43-generic linux-image-extra-4.13.0-45-generic linux-modules-extra-4.15.0-24-generic linux-modules-extra-4.15.0-29-generic linux-signed-image-4.13.0-43-generic linux-signed-image-4.13.0-45-generic (There were also corresponding versions of linux-image and linux-headers, but those don't seem to matter re. this bug). Deleting *all* of the following four entries from extended_states made update-manager work properly: Package: linux-signed-image-4.13.0-43-generic Architecture: amd64 Auto-Installed: 1 Package: linux-image-extra-4.13.0-43-generic Architecture: amd64 Auto-Installed: 1 Package: linux-signed-image-4.13.0-45-generic Architecture: amd64 Auto-Installed: 1 Package: linux-image-extra-4.13.0-45-generic Architecture: amd64 Auto-Installed: 1 I then installed the pending kernel-related updates: Of the many updates waiting to be installed were these: linux-headers-4.15.0-33 linux-headers-4.15.0-33-generic linux-image-4.15.0-33-generic linux-modules-4.15.0-33-generic linux-modules-extra-4.15.0-33-generic I: 1. reverted to the status-quo-ante version of extended_status (which of course caused update-manager to misbehave again) 2. manually installed those five packages 3. tested 4. rebooted into the new kernel 5. tested again As expected, the reboot made no difference; same results at steps (3) and (5). Here's how things stand now: $ uname -a Linux shekere 4.15.0-33-generic #36~16.04.1-Ubuntu SMP Wed Aug 15 17:21:05 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux extended_states did *not* acquire any new entries for the -4.15.0.33 packages. (Perhaps this is because I "apt install"ed them, instead of letting dist-upgrade do it?) To make update-manager work, I now have to remove those same four extended_states entries, PLUS ONE MORE: Package: linux-modules-extra-4.15.0-24-generic Architecture: amd64 Auto-Installed: 1 I had intended to test again after installing the rest of the pending updates, but alas, update-manager just gives me a no-pending-updates dialog box. I doubt that this second round of updates will have made any difference; but if that needs to be tested, it'll have to wait until another package update becomes available -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I haven't seen it since, but I also have not seen a fix so IMO it is still a bug that needs to be fixed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I have been seeing this.
TL;DR: workaround: delete /var/lib/apt/extended_states
INVESTIGATION
I tried reinstalling the update-manager
$ sudo apt install --reinstall update-manager
but that didn't help.
SO I moved the apt directory and created a blank one
$ sudo mv /var/lib/apt /var/lib/apt.orig
$ sudo mkdir /var/lib/apt
then I updated apt
$ sudo apt update
Get:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease [247 kB]
Get:3 http://archive.canonical.com/ubuntu xenial InRelease [11.5 kB]
...
Get:119 http://us.archive.ubuntu.com/ubuntu xenial-security/multiverse amd64
DEP-11 Metadata [212 B]
Get:120 http://us.archive.ubuntu.com/ubuntu xenial-security/multiverse DEP-11
64x64 Icons [29 B]
Fetched 55.2 MB in 1min 13s (748 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
Building dependency tree... Done
20 packages can be upgraded. Run 'apt list --upgradable' to see them.
$
Now despite the complaint above ("AppStream cache update completed, but some
metadata was ignored due to errors.") software-updater works; it lists the
upgradeable packages.
The only subdirectory that got recreated under /var/lib/apt is
/var/lib/apt/lists (and its subdirectory)
SO I blew away the directory and copied everything except the lists directory
and updated again
$ sudo rm -R /var/lib/apt
$ sudo cp -R /var/lib/apt.orig /var/lib/apt
$ sudo rm -R /var/lib/apt/lists/
$ sudo apt update
Get:1 http://us.archive.ubuntu.com/ubuntu xenial InRelease [247 kB]
Get:3 http://security.ubuntu.com/ubuntu xenial-security InRelease [107 kB]
...
Get:120 http://us.archive.ubuntu.com/ubuntu xenial-security/multiverse DEP-11
64x64 Icons [29 B]
Fetched 55.2 MB in 1min 13s (747 kB/s)
AppStream cache update completed, but some metadata was ignored due to errors.
Reading package lists... Done
Building dependency tree
Reading state information... Done
20 packages can be upgraded. Run 'apt list --upgradable' to see them.
$
I got the same error, HOWEVER Software Updater is blank again.
I tried deleting the /var/lib/apt/periodic directory and updating
$ sudo rm -R /var/lib/apt/periodic/
$ sudo mkdir /var/lib/apt/periodic
$ sudo apt update
Hit:1 http://archive.canonical.com/ubuntu xenial InRelease
Hit:2 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:4 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease
Hit:6 http://us.archive.ubuntu.com/ubuntu xenial-security InRelease
Hit:7 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:5 http://screenshots.getdeb.net xenial-getdeb InRelease
Reading package lists... Done
Building dependency tree
Reading state information... Done
20 packages can be upgraded. Run 'apt list --upgradable' to see them.
$ ls /var/lib/apt/periodic
update-success-stamp
$
Now I no longer see a metadata error from apt, but software-updater is
still blank.
SO I delete the extended_states file
$ sudo rm /var/lib/apt/extended_states
$ sudo apt update
Hit:1 http://archive.canonical.com/ubuntu xenial InRelease
Hit:2 http://us.archive.ubuntu.com/ubuntu xenial InRelease
Hit:3 http://us.archive.ubuntu.com/ubuntu xenial-updates InRelease
Hit:4 http://security.ubuntu.com/ubuntu xenial-security InRelease
Hit:5 http://us.archive.ubuntu.com/ubuntu xenial-backports InRelease
Hit:6 http://us.archive.ubuntu.com/ubuntu xenial-security InRelease
Hit:7 http://screenshots.getdeb.net xenial-getdeb InRelease
Reading package lists... Done
Building dependency tree... Done
20 packages can be upgraded. Run 'apt list --upgradable' to see them.
$
NOW software-updater is showing the upgradeable files
SO just to be sure, I copied the original stuff back and deleted JUST the
extended_states file
$ sudo rm -R /var/lib/apt/
$ sudo cp -R /var/lib/apt.orig/ /var/lib/apt/
$ sudo rm /var/lib/apt/extended_states
$
AND software_updater is now showing the upgradeable packages. There's the
workaround. Are there consequences of having no extended_states file?
--
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https://bugs.launchpad.net/bugs/1766217
Title:
software updater presents an empty panel for updating
To manage notifications about this bug go to:
[Bug 1766217] Re: software updater presents an empty panel for updating
Encountered this. Thank you for the rm directions. It fixed the issue. I did not have to do the reinstall after reboot. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
It is nice to know that I can fix the symptoms, but it is still a bug that needs to be fixed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I forgot. If after executing those commands now update-manager gets permanently stuck on "waiting for other software managers to quit" (which is kept stuck even after removing the locks in all apt places and closing all software managers), then run: sudo apt install --reinstall update-manager -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
I was having this same bug and I managed to "fix" it by deleting everything under /var/lib/apt i.e. sudo apt rm -rf /var/lib/apt/ Then run "sudo apt update" and reboot the system. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
** Attachment added: "2018-05-24_23-37-57.png" https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+attachment/5144011/+files/2018-05-24_23-37-57.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: update-manager (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1766217] Re: software updater presents an empty panel for updating
reboot and run software updater gives the same result need to click to get out -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1766217 Title: software updater presents an empty panel for updating To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/update-manager/+bug/1766217/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
