[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
Mark as Incomplete as per request in comment #21 ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
Please test this kernel: https://people.canonical.com/~khfeng/lp1835040-2/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
dmesg running Linux 5.2.0-050200rc1-generic #201905191930 SMP Sun May 19 23:34:37 UTC 2019 ** Attachment added: "dmesg.txt" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+attachment/5265953/+files/dmesg.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
No difference (5.2 kernel). Unfortunately it still needs "noapic". :-( Can this be the heart of the problem? Other people seem to have no problems using the same laptop model and report that the touchpad works with newer kernels. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v5.2-rc1 kernel [0]. If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'. If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'. Once testing of the upstream kernel is complete, please mark this bug as "Confirmed”, and attach dmesg. Thanks in advance. [0] https://kernel.ubuntu.com/~kernel-ppa/mainline/v5.2-rc1/ -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
Please see if `noapic` can be removed on mainline kernel. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1828469] Re: Touchpad does not work on Trekstor Primebook C13B
apport information ** Tags added: apport-collected ** Description changed: - TrekStor Primebook C13B notebook appears to boot (Ubuntu 19.04) only - when "noapic" is added to the kernel command line. Touchpad has an - integrated fingerprint-reader and is detected as "i2c-SYNA3602:00" but - does not work at all. + TrekStor Primebook C13B notebook appears to boot (Ubuntu 19.04) only when "noapic" is added to the kernel command line. Touchpad has an integrated fingerprint-reader and is detected as "i2c-SYNA3602:00" but does not work at all. + --- + ProblemType: Bug + ApportVersion: 2.20.10-0ubuntu27 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: rober 1361 F pulseaudio + /dev/snd/controlC1: rober 1361 F pulseaudio + CurrentDesktop: ubuntu:GNOME + DistroRelease: Ubuntu 19.04 + InstallationDate: Installed on 2019-04-22 (17 days ago) + InstallationMedia: Ubuntu 19.04 "Disco Dingo" - Release amd64 (20190416) + MachineType: TREKSTOR Primebook C13B + Package: linux (not installed) + ProcEnviron: + TERM=xterm-256color + PATH=(custom, no user) + XDG_RUNTIME_DIR= + LANG=de_DE.UTF-8 + SHELL=/bin/bash + ProcFB: 0 inteldrmfb + ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.0.0-13-generic root=UUID=d5915a80-bcac-46b7-ab8e-36e6b6d36162 ro noapic i2c-hid.debug=1 hid.debug=1 + ProcVersionSignature: Ubuntu 5.0.0-13.14-generic 5.0.6 + RelatedPackageVersions: + linux-restricted-modules-5.0.0-13-generic N/A + linux-backports-modules-5.0.0-13-generic N/A + linux-firmware1.178 + Tags: disco + Uname: Linux 5.0.0-13-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 11/21/2018 + dmi.bios.vendor: American Megatrends Inc. + dmi.bios.version: CFALKSW02_BIOS_1.1.1 + dmi.board.asset.tag: Default string + dmi.board.name: ALK_V03_CFALKSW02 + dmi.board.vendor: TS_weibu + dmi.board.version: Default string + dmi.chassis.asset.tag: Default string + dmi.chassis.type: 31 + dmi.chassis.vendor: Default string + dmi.chassis.version: Default string + dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrCFALKSW02_BIOS_1.1.1:bd11/21/2018:svnTREKSTOR:pnPrimebookC13B:pvrDefaultstring:rvnTS_weibu:rnALK_V03_CFALKSW02:rvrDefaultstring:cvnDefaultstring:ct31:cvrDefaultstring: + dmi.product.family: Primebook + dmi.product.name: Primebook C13B + dmi.product.sku: CFALKSW02 + dmi.product.version: Default string + dmi.sys.vendor: TREKSTOR ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1828469/+attachment/5262869/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1828469 Title: Touchpad does not work on Trekstor Primebook C13B To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1828469/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
