This seems to be specific to Lubuntu. Has anyone tried a recent Lubuntu
release?
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Title:
LibreOffice crashes under load.
To manage
Huh... Today was a new version of LibreOffice and of course I tested for
the bug. I am unable to reproduce the bug at this time with today's
daily .iso.
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Still crashes - albeit a bit differently now.
Follow the directions and it crashes at the same point, but not
everything closes - just the last two LibreOffice applications close
(math and writer).
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NO it's NOT cluttering up the system, and it has benefit (far more
benefit than my suggestion of occasional testing.. then forgetting to
test for it every again which is a risk with occasional testing, esp.
for me anyway). My concern was to avoid you becoming burnt out...
> It breaks every time,
Hmm... I don't mind testing for it every day. That doesn't bother me at
all. It's literally 15 seconds worth of testing to confirm that it still
exists as a bug.
On the other hand, I would like it fixed.
And, yeah, it still exists. It breaks every time, so you may have not
triggered it properly.
@KGIII
This is a very belated reply to your last (final paragraph) question of
2020-12-03, and I can only give my opinion, ie. what I'd do.
It's a low priority bug, and I'd test for it occasionally.. but not
daily (a quick look at shows you very regularly testing for it;
I have no idea how long the bug has existed. The odds of someone finding
it are really low. I only noticed because that's how I was testing
Hirsute. I'd open all the apps in a category, maybe click a few things,
scroll a little, pick an option, and then close everything. I just so
happened to
KGIII,Thanks to your very clear steps I've reproduced this on hirsute
Lubuntu.
Further testing suggests that the crash will occur if at least one
Libreoffice application is opened when Impress is opened AND then you
immediately open Libreoffice Math and then go back and select the vivid
theme.
Let me give the exact steps once more.
You can get similar results with a different OS, like LMDE, but we'll
stick with Lubuntu for this one.
Boot to the newest beta version of Lubuntu. You can do this on bare
metal, or you can do it in a VM. Wait for the desktop to load.
Open the menu in the
@seb128 Sebastien
Sorry I was not clear...select LibreMarh and Librewriter from the Office
menu in Lubuntu.
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Title:
LibreOffice crashes under
could you try also without libreoffice-qt5 installed?
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Title:
LibreOffice crashes under load.
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> (do not select a template at this time,proceed and select math and
then writer from the menu.
unsure what you mean there by 'select math and writer'? where do you
select those?
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@hellsworth Heather Ellsworth
In order to reproduce the crash this is the proceedure you need to use -
1. Open in this order - calc,draw,impress (do not select a template at this
time,proceed and select math and then writer from the menu.
2. Now select the vivid template (which should be on
Following the video, I created a daily hirsute lubuntu vm. Then I opened
calc, writer, math. Once all three of those blank documents were up, I
opened Impress and chose the vivid template. I see the template load and
nothing crashes. Other templates load fine too.
Can you please do the following:
@seb128 -Sebastien -- the tests we did were in Lubuntu not Xubuntu .. I
have only been able to preoduce this in Lubuntu Hirsute so far. Will try
to run a few more tests in the other flavors.
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It's still unclear the steps to follow, trying a xubuntu hirsute daily
in a vm and opening writer then impress and the vivid template works
without anything closing. On the video the sidebar displays an equation
editor so perhaps the sidebar configuration makes a difference?
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#13, nah. Gobs of RAM are/were available.
I am forced to wonder how long the bug has existed. Under normal
circumstances, nobody would ever trigger it. I'm also puzzled about the
lack of any error messages.
As leok said, it seems to only happen with Vivid. I purely tested it
because I'd tested
@seb123 Sebastein Bacher
I have also tested this on several machines and get the same error see
my comment item 11.
I tested also LibreOffice 7.02.2 running on a machine with 32GB RAM and
very little running i.e 1.6 GB RAM 31GB available and get the same
results. Again this happens when I select
Could it be that opening several applications and a template just get
your machine out of RAM? Could you check in the system monitor on top
the usage while opening?
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I have done some more testing.
I tried the same thing on LMDE (outside the Ubuntu family) and it froze
all the LibreOffice apps but didn't crash. It locked them up. They
couldn't be closed except by killing them with the system monitor or
through the terminal.
I don't think the problem is a
I did some further testing on the same machine in comment #10 -
I think the error is not because of the "load" but somehow related to
the template selection in Impress - I noticed that when I selected the
apps one by one after Impress opened with the "template selection"
dialog if I did nothing
I can confirm this bug - testing Lubuntu Hirsute daily 27.11.2020 on the
QA site
http://cdimage.ubuntu.com/lubuntu/daily-live/20201127/hirsute-desktop-
amd64.iso
Machine used Acer [Aspire] E3-111-P60S (Pent.N3530, 4GB)
Opened all LibreOffice apps one by one and selected Impress templete
"Vivid"
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: libreoffice (Ubuntu)
Status: New => Confirmed
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Title:
Alright, open all the LibreOffice apps one by one - do it in order.
When you open Impress, Math and Writer do NOT open.
In Impress, select a template and click Okay. Everything LibreOffice
related crashes and it gives a dialog about restoring files.
I installed ksystemlog (just to make it
Nope. I too don't see any errors in the log. I can take a video if you
want, or I'm reasonably confident you can replicate it. I've been able
to replicate it on different hardware and virtualized hardware. Open up
every LibreOffice choice, pick a template in Impress, and click okay.
They crash and
weird, no error in the logs there
** Changed in: libreoffice (Ubuntu)
Status: Incomplete => New
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Title:
LibreOffice crashes under load.
Here it is in today's build, this time from a VM. Again, attached as
text.
Same bug, same symptoms. I just wanted to include one from a VM to add
to the previous report.
** Attachment added: "Output of journalctl -b 0, as requested."
It's a large amount of text, so I exported it to text and attached it.
If that's not the convention, please let me know. This is my first time
taking the time to report bugs.
** Attachment added: "report.txt"
Thank you for your bug report. Could you add the 'journalctl -b 0' log
after getting the issue?
** Changed in: libreoffice (Ubuntu)
Status: New => Incomplete
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This bug has been reported on the Ubuntu ISO testing tracker.
A list of all reports related to this bug can be found here:
http://iso.qa.ubuntu.com/qatracker/reports/bugs/1905322
** Tags added: iso-testing
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