[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
> If you wish to undertake "Guest Customization" reliably then you must > interact correctly with the interfaces provided by the guest OS. These will > of course change from release to release of the guest OS, so in general it is > always necessary to adapt interactions as required by new guest OS releases. > Therefore your customers should not expect any new guest OS release to > function correctly with your Guest Customization feature prior to receiving > such an update from you. > It sounds like this problem will go away as soon as you release your fixed > vSphere update? Yes，this is reason we always test "Guest Customization" on new guest os daily/beta build before it's released to catch such failure due to guest os change. If the fix is on vSphere side, customer will have to wait for the next vSphere release which contains the fix and must upgrade to it to get the fix. While if guest side(at least in guest os GA build) can fix it, customer will not encounter the failure at all. Certainly, where the fix goes to is case by case. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
> If you wish to undertake "Guest Customization" reliably then you must > interact correctly with the interfaces provided by the guest OS. These will > of course change from release to release of the guest OS, so in general it is > always necessary to adapt interactions as required by new guest OS releases. > Therefore your customers should not expect any new guest OS release to > function correctly with your Guest Customization feature prior to receiving > such an update from you. > It sounds like this problem will go away as soon as you release your fixed > vSphere update? When "Guest Customization" fails due to a guest os change, we will work with guest os team to see how to resolve it. The fix could be either on vSphere side or on guest os side. Such failure can be caught before guest os release since we always test new guest os daily/beta build before it's released. If the fix is on vSphere side, customer will have to wait for the next vSphere release which contains the fix and upgrade to it. If the fix is on guest side(at least in guest os GA build), then customer need NOT upgrade vSphere to get the fix. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
> still if adding hwclock command back has no conflict, it will be great helpful for customers. Unfortunately hwclock is in universe so we cannot easily ship it automatically any more. We'd have to promote it back to main first. So it isn't so easy. If you wish to undertake "Guest Customization" reliably then you must interact correctly with the interfaces provided by the guest OS. These will of course change from release to release of the guest OS, so in general it is always necessary to adapt interactions as required by new guest OS releases. Therefore your customers should not expect any new guest OS release to function correctly with your Guest Customization feature prior to receiving such an update from you. Unfortunately it is not practical for us to provide backwards compatibility such as this in the general case. We might be able to make an exception but in this particular case this also seems impractical. It sounds like this problem will go away as soon as you release your fixed vSphere update? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
Thanks Robie for the information, this is exactly the VMware guest customization updating in the next vSphere 8.0 update release which is "Using timedatectl command to set hardware clock since Ubuntu 23.10". However as Ubuntu 24.04 is LTS, it's widely supported on vSphere 8.x line, without hwclock command, customers who are using the current vSphere 8.0 - 8.0U2 releases will encounter this issue. Understood that timedatctl command shall be used with systemd, still if adding hwclock command back has no conflict, it will be great helpful for customers. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
Thanks for the suggestion. I have passed your suggestions along to the Guest Customization team along with links to this bug report in an internal bug. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
Here's some more background: https://lists.freedesktop.org/archives/systemd- devel/2011-May/002526.html -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
The reason hwclock isn't shipped any more is that Ubuntu now uses systemd's functionality to perform the same task instead. To configure RTC translation between UTC and local time, the primary supported method is now "sudo timedatectl set-local-rtc 0" or "sudo timedatectl set- local-rtc 1". See timedatectl(1) for details (including why '1' is unreliable). Use of hwclock should be considered a deprecated method on newer releases of Ubuntu, although I'm not aware of any plans to remove it completely and it looks like the new method is currently entirely compatible with the old one. This isn't Ubuntu-specific - I imagine that this is the case for all platforms that are exclusively based on systemd. Given that open-vm-tools itself does not contain the call to hwclock either, I'm not sure that we can consider this to be an actionable bug against Ubuntu itself. Is it possible for VMware guest customization to use the new recommended method on newer Ubuntu releases instead? Alternatively, I suggest that if you're sending commands to run via open-vm-tools, that you precede that with commands to ensure that the packages those commands depend on are installed first. ** Changed in: open-vm-tools (Ubuntu Mantic) Status: Confirmed => Invalid ** Changed in: open-vm-tools (Ubuntu Noble) Status: Confirmed => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
** Tags added: server-triage-discuss -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
Can confirm this issue still exists with Noble Numbat 24.04 with open- vm-tools 12.3.5-5build1. Is there a plan to resolve this before 24.04 is released? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
** Also affects: open-vm-tools (Ubuntu Noble) Importance: Undecided Status: Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 2039206] Re: open-vm-tools "hwclock" needed for VM guest customization not available
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: open-vm-tools (Ubuntu Mantic) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/2039206 Title: open-vm-tools "hwclock" needed for VM guest customization not available To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/open-vm-tools/+bug/2039206/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
