[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2022-02-22 Thread Bug Watch Updater
** Changed in: thunderbird
   Status: Confirmed => Won't Fix

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[Bug 320057]

2022-02-22 Thread rns
LDAP c-sdk has been removed in bug 1729862. Please file new bug if this
is still a problem.

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[Bug 320057]

2021-01-03 Thread Vseerror
Jan 2019 Dieter reports " during "normal use", the problem occured
again. I am not sure what exactly triggers the behavior, but it does
seem to still occur. "

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[Bug 320057]

2019-09-02 Thread D-weber
Issue persists with 45.5.1 on Windows 7 Professional, seems to happen
more often since last auto upgrade. I experience a complete freeze of
Thunderbird on a regular basis. I am not sure if it would recover after
long enough waiting. I've waited maybe a minute. Longer wait times mean
it is faster to restart and rewrite my changes since last auto-save.
This is effectively a complete freeze, not a performance issue!

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[Bug 320057]

2019-09-02 Thread rtnair
Issue still persists with Earlybird v43.0a2.
OS: Fedora 22

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[Bug 320057]

2019-09-02 Thread Nikolay Shopik
Not sure I can help here, didn't use LDAP for while, but I've remember
these UI lock when LDAP is slow, its just LDAP thread locking UI.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2019-09-02 Thread Bug Watch Updater
** Changed in: thunderbird
   Importance: High => Medium

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[Bug 320057]

2019-09-02 Thread Vseerror
other ldap problem reports https://mzl.la/2iOLf22

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[Bug 320057]

2019-09-02 Thread Npapadonis
I upgraded from the latest stable release to Earlybird release v43.0a2
(2015-10-12).  I was experiencing the 15 - 20 second hangs with the
stable version and can confirm the issue appears resolved with 43.0a2.

Unsure what recent code change resolves the problems.  If anyone knows,
suggest it be included for backport to a stable release.

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[Bug 320057]

2019-09-02 Thread Mark Solaris
Happens in TB 38.2.0
Port 3268 fixes it, we're lucky it's opened to us.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2016-03-08 Thread David Inman
In Thunderbird 38.3.0 I saw very long waits accessing a company ldap of several 
thousand entries.
In short, while composing a message, characters typed were matched against ldap 
as they were entered.
Using Wireshark to examine the ldap packets, it was determined that the filter 
used to collect the
matching entries was of the form '*chars*' where 'chars' are those I had typed 
into the "To:" line of a
new email.  There were three such patterns compared against different fields in 
ldap.   The problem lies
in the very inefficient '*' at each pattern's beginning.  For normal use of the 
ldap completion of an email
address this is a waste.  The comparison is too general for the application.  
Of course if it ran fast enough
I wouldn't be as concerned.  In my case, however, it takes some 30 seconds of 
searching per character I type.

The fix was a line like this in my prefs.js file with Tbird shutdown:
user_pref("ldap_2.servers..autoComplete.filterTemplate", 
"(|(cn=%v1*)(mail=%v1*)(sn=%v1*))");

where you replace '' with your own.  Note that '%v1*' was previously 
'*%v1*' in each case.
You should find your prefs.js under ~/.thunderbird/...

Now the response to each character in the 'To:' line of an email runs much less 
than a second, and progressively
faster as more characters are entered.  All as it should be.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2015-05-22 Thread Darryl
I am still seeing a big delay when auto-completing (longer then it used
to take), but it's when LDAP is on.  The issue reported above with
seeing a delay with LDAP off turns out to be a configuration error on my
part.  There are two places to configure LDAP in Thunderbird.  One in
the account settings and one in Preferences.  I had the 'Use a different
LDAP server' option selected which means the settings in Preferences are
overridden.  So LDAP was on even though it was off in Preferences.  With
LDAP off, auto-completion occurs right away.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2015-03-20 Thread Darryl
I am seeing this issue always with Thunderbird 31.5.0 and elementary OS
0.3 Freya (64-bit).  It doesn't matter if I have 'Address
Autocompletion' turned on or off (I tried with all combinations...'Local
Address Books' on/off, 'Directory Server' on/off).  I'm at the point
where I have to click in the body of my newly composed email, enter all
addresses I want to send to, and copy and paste them into the address
lines one by one.

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[Bug 320057]

2014-07-12 Thread Vseerror
Also reported by https://support.mozilla.org/en-
US/questions/1007335#answer-602690

Does http://guntramblohm.blogspot.com/2012/01/thunderbird-ldap-search-
is-very-slow-on.html help?

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2014-06-24 Thread Hugh Caley
Still seeing this problem on Thunderbird 24.6.0 on Linux!  changing port
still seems to work.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2013-04-04 Thread Ali Raeini
This workaround doesn't work for me, ubuntu 12.04, Thunderbird 17.04,
changing port didn't help for me, Thunderbird is so irrisponsive when
typing the emails, while my phone is much faster.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2013-02-20 Thread Reinaldo
As Ernst says, changing port from 389 to 3268 works.

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[Bug 320057]

2013-02-20 Thread Reinaldo
As Ernst says, changing port from 389 to 3268 works.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2012-10-15 Thread Bug Watch Updater
Launchpad has imported 29 comments from the remote bug at
https://bugzilla.mozilla.org/show_bug.cgi?id=373167.

If you reply to an imported comment from within Launchpad, your comment
will be sent to the remote bug automatically. Read more about
Launchpad's inter-bugtracker facilities at
https://help.launchpad.net/InterBugTracking.


On 2007-03-08T10:57:13+00:00 Imipak-gmail wrote:

User-Agent:   Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.8.1.2) 
Gecko/20070220 Firefox/2.0.0.2
Build Identifier: 

Thunderbird freezes for 30 seconds, presumably doing lookups for auto-
complete  against Active Directory, whenever I type unrecognised names
in the message recipient text box. Names that have been used before do
not cause the freeze. This is having a major effect on usability.

Reproducible: Always

Steps to Reproduce:
1. Configure LDAP to point at Active Directory LDAP server
2. Start composing a new email
3. Type recipient name that has not been previously seen by T'bird, causing a 
lookup against the configured LDAP directory


Actual Results:  
Thunderbird freezes for 20-30-40 seconds.

Expected Results:  
Name auto-completes whilst you are typing. (Name lookups in MS Outlook are 
much, much, much quicker.)

I'm using Linux (Mandriva 2007); I haven't checked whether the Windows
version behaves the same way.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/3


On 2007-03-08T11:22:39+00:00 Mbanner wrote:

Just to be clear: have you checked if the delay happens when you TB is
configured not to use the LDAP directory for autocomplete?

What happens if you go into the address book and do a quick search on
the LDAP directory there - is that still slow?

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/4


On 2007-03-08T20:24:54+00:00 Imipak-gmail wrote:

Just to confirm that the same version of Thunderbird (1.5.0.10), on the
same physical machine, works as expected when I reboot it into Windows.

Mark: No, I haven't tested either of those scenarios - I'll follow-up
tomorrow when I'm back in the office.

I should probably have mentioned the version as well: Version 1.5.0.10
(20070221)

I'm somewhat surprised that there's not already a bug filed on this, as
I don't remember it ever working properly under Linux - I'd put it down
to quirks of our AD, were it not fine under Windows.



Reply at: 
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/5


On 2007-03-09T09:48:09+00:00 Mbanner wrote:

Possibly related to bug 202858

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/6


On 2007-03-09T15:47:07+00:00 Imipak-gmail wrote:

I have tested the scenarios in comment #1:

- when TB is not configured to use LDAP (turned off in the global prefs), local 
  searches are fine - no freeze.

- when searching against the AD in Addressbook, there's no UI freeze -
there's a short (~1 second) delay then results fill the page (I searched
for 'test', and it turns out we have a lot of entities with that in
their name in our AD.)

- I also tested using the 'contacts' pane in a compose window; there's
no freeze,  but I'm not getting results back from the search either.


Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/7


On 2007-03-27T09:38:31+00:00 Mbanner wrote:

Could you try a Thunderbird 2.0 beta 2 (or rc build if its out yet) and
turn on LDAP logging as detailed below:

http://wiki.mozilla.org/MailNews:LDAP_Address_Books#LDAP_Logging

I can't remember if the logging includes timestamps off hand, but it'd
be useful if you could attach a log and (if its possible) point out the
bit where it is hanging.

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https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/8


On 2007-04-03T19:53:32+00:00 F-hcaley wrote:

I am having the same or similar problems with Thunderbird 1.5.0.10 as
provided with Fedora Core 6.  If I try to use my local AD server for
address autocompletion it hangs tbird for about 30 seconds, and never
returns anything(moving the composition window during this time smears
the window across the main tbird window).  If I open the Address Book it
works sometimes, but sometimes that hangs too.  This doesn't happen if I
autocomplete against an OpenLdap server.  It doesn't happen on
Thunderbird 1.5.0 on Windows against the same AD server.

Reply at:
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/320057/comments/9

[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2012-09-26 Thread Nathaniel W. Turner
I'm seeing this today in the latest Thunderbird in 12.04 (seems to have
started happening to me more often in the past few months, but perhaps
that's due to some server-side change.)

It seems worth pointing out that when Thunderbird freezes with the
address field drop-down displayed, the entire X session becomes unusable
(due to the drop down menu having some kind of global focus?) until
Thunderbird thaws. So one cannot even go do something in another app
while waiting for Thunderbird when this happens. Everything grinds to a
halt.

(Also note that per the upstream bug, the workaround referred to in
comment #24 apparently just has the effect of turning off LDAP lookups,
so it is not in fact a workaround at all.)

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2012-09-26 Thread Nathaniel W. Turner
Moz bug 373167 is closer to the real issue here.

** Changed in: thunderbird
   Importance: Wishlist = Unknown

** Changed in: thunderbird
   Status: Confirmed = Unknown

** Changed in: thunderbird
 Remote watch: Mozilla Bugzilla #332169 = Mozilla Bugzilla #373167

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2012-09-26 Thread Nathaniel W. Turner
Ugh, ignore the misleading LP hyperlinking in the previous comment ---
that's referring to https://bugzilla.mozilla.org/show_bug.cgi?id=373167
not a LP bug.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2012-09-26 Thread Jonas T.
In reply to #25: I can confirm this problem/behavior -- the entire X
session freezes while the TB address drop-down is frozen.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2011-06-09 Thread Vipul Mathur
The workaround suggested in
(https://bugzilla.mozilla.org/show_bug.cgi?id=373167#c23) seems to work
for me.

Summary: Replace port 389 with port 3268 in the directory settings.

** Bug watch added: Mozilla Bugzilla #373167
   https://bugzilla.mozilla.org/show_bug.cgi?id=373167

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2011-04-28 Thread Marty
The behavior described so well in Steve in comment 6
(https://bugs.launchpad.net/thunderbird/+bug/320057/comments/6) is still
present in 3.1.9pre

I agree this is an upstream issue but the bug being tracked is only a
wishlist request for an LDAP option and does not cover the UI freeze
that is core complaint of this bug report.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-09-18 Thread Bug Watch Updater
** Changed in: thunderbird
   Importance: Unknown = Wishlist

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-06-05 Thread Bug Watch Updater
** Changed in: thunderbird
   Status: Unknown = Confirmed

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-01-14 Thread John Vivirito
Can someone seeing this bug look for bug upstream and if you cant find
it please file it and drop the link here so we can track it.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-01-14 Thread Micah Gersten
This seems to be as good as any bug for this.

** Bug watch added: Mozilla Bugzilla #332169
   https://bugzilla.mozilla.org/show_bug.cgi?id=332169

** Changed in: thunderbird
   Importance: Undecided = Unknown

** Changed in: thunderbird
   Status: New = Unknown

** Changed in: thunderbird
 Remote watch: None = Mozilla Bugzilla #332169

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-01-14 Thread Micah Gersten
Thank you for your bug report. This bug has been reported to the developers of 
the software. 
I'm going to mark it as Triaged and wait for upstream to work on this. Thanks 
for taking the time to make Ubuntu better!  Please report any other issues you 
may find.

** Changed in: thunderbird (Ubuntu)
   Importance: Undecided = Medium

** Changed in: thunderbird (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2010-01-13 Thread Jonas T.
I can confirm this bug also for Thunderbird 3.0 - on Windows AND on
Linux (Ubuntu 9.10, official Mozilla.org Version). This problem seems to
be very likely related to LDAP searches at it just disappears if I
disable the LDAP directory in TB options.

Its just very annoying, as it happens for EVERY autocompleted mail
address - regardless of the autocompletion source (local/ldap).

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-12-10 Thread Marcus Malcom
Just an FYI - I just starting having this problem w/ 9.10 (worked
perfectly before); however a colleague had this problem w/ previous
versions as well.

Aslo, note: I am not having this problem in 3.0. I just upgraded using
this method:

http://sourceforge.net/apps/mediawiki/ubuntuzilla

Missing some add-ons, but so far everything is working great.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-11-18 Thread Xvolks
The behaviour was always here.
I have used the same account for years now and I migrate my account directory 
from computer to computer.
Before I was under Ubuntu 5.10 to 7.04, then I had to migrate under Windows 
2003 Server R2, now I am under Vista64.
If I remember correctly when I migrated from 2003 to vista this issue 
disappeared some weeks/months, it's now back.

I am in the process of searching an other Mail client, it's too
boring...

Here is a sample network process 
172.16.0.20 is the LDAP server
172.16.0.121 is my workstation
Thunderbird freeze between packets 12 and 13 regardless of the number of 
matches found.

10  15.765714   172.16.0.121172.16.0.20 LDAP
searchRequest(23) dc=gerland2, dc=local wholeSubtree 
11  15.766419   172.16.0.20 172.16.0.121LDAP
searchResRef(23) | searchResRef(23) | searchResRef(23) | searchResDone(23) 
success  [0 results]
12  15.960217   172.16.0.121172.16.0.20 TCP 15120  ldap 
[ACK] Seq=378 Ack=847 Win=16354 Len=0
13  22.025211   172.16.0.121172.16.0.20 LDAP
abandonRequest(23) 

--Xvolks

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Mander
I am experiencing this problem too.  As far as I can recall it has only
just started in the last few days.  Usually when it locks up, the entire
system becomes unresponsive for several seconds.

I have tried disabling the LDAP server (a university network, so nearly
always on) and it made no difference.

This is Thunderbird 2.0.0.23, whatever is in the Ubuntu Jaunty
repository, on a 64 bit system.  I have a lot of extensions but no new
ones in months.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Christian A. Reiter
@Mander did you just disable LDAP, or deleted your LDAP servers out of your 
configuration and then disabled LDAP?
First makes no difference here, the second is a workaround, the bug does not 
occur - but I have no LDAP, so no really workaround...

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Steve Romanow
I have two pcap files saved that show a speedy search hit (with no
backspacing), .20 second for the transaction.

the second, in the To field, I typed Step, got a hit on Stephen (which
filled in to the field.).  I hit backspace 4 files, and got the pause.

In the pcap, at mark .04, the ldap search came back with 4 results for Step...
At mark 30.18 was an ack from the DC
At mark 50.63 is an LDAP abandonRequest

I'm hesitant to post the pcaps (don't really want them in public record
on LP) but I will share them with a dev.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Steve Romanow
I have included a screenshot of the pcap, I have anonymized my team
members personal info.

** Attachment added: screenshot of pcap showing pause.
   http://launchpadlibrarian.net/32263727/screenshot_005.png

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Steve Romanow
Do we want pcaps of communication to the imap server during same time
period?

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-22 Thread Steve Romanow
There is no comm to the imap server until the message is saved or sent.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-14 Thread Steve Romanow
Same issue with all ubuntu 9.04 machines I have tried in my office.
Same office, winxp tbird does not have this delay, so it appears to be
sth with the linux implementation.

On the machine I use most often, 64bit 9.04, 4G or ram.  Tbird 2.0.0.23.

LDAP address book is coming from win2k domain controller that is local
to this subnet.

This pause is more than 10 seconds in my experience, I see about 30
second delay before I get tbird back.

I have tried adjusting the number of results filter on the advanced tab
of Directory Server Properties in TB with no effect.

I see this problem in 3 instances:

1) When I type in the To: field an address that is not present in the LDAP dir, 
at some point, it will stop accepting input and freeze.
2) When I type in teh To: fiald an address that gets say 4 hits based on the 
partial string, if I press Tab to go down the list to the 3rd, or use the mouse 
to select the third, it will freeze.
3) When I choose Compose, Contacts (and get a sidebar address book) and type in 
the Search For field.  If I make a typo and try to backspace, it will freeze.  
If I do not press backspace and press the blue X to clear the field, no freeze. 
 If I spell the partial name correctly, then I can double click a selection 
with no freeze.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-09-14 Thread Steve Romanow
As a test, I installed TB 2.0.0.23 on my Crunchbang Linux netbook.

Similar results, strangely, the pause was not as long.

My desktop is a core2 duo with 4G or ram.  the Netbook is a Dell mini9
with 2G of ram.

To trip it up on the netbook I did the following:

In the contact search box, enter Der, got two hits on ldap, backspaced
once (removing the r) and then received 10 second hang where Tbird was
unresponsive.

I wondered if this may be related to my use of Likewise open.

My desktop does use Likewise Open, however, my netbook does not.

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-05-24 Thread Micah Gersten
Confirmed in 2.0.0.21.

** Package changed: mozilla-thunderbird (Ubuntu) = thunderbird (Ubuntu)

** Changed in: thunderbird (Ubuntu)
   Status: New = Confirmed

** Also affects: thunderbird
   Importance: Undecided
   Status: New

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[Bug 320057] [NEW] Thunderbird hangs for 10secs when auto-completing address

2009-01-22 Thread Christian A. Reiter
Public bug reported:

Binary package hint: mozilla-thunderbird

This bug seems to be very old, but somehow I didn't find it in Launchpad
- forgive me if  it's a dupe.

When composing a new mail, I start typing a few letters into the address bar of 
the Thunderbird composer windows, and TB tries to autocomplete it from the 
address book.
The drop-down menu appears, giving me the possibilities that start with the 
letters I typed, BUT - Thunderbird hangs (compiz darkens the window) for 
approx. 10 seconds - then it gets itself up again and processes complete 
normally, no errors, no wrong behaviour - and the address book searches are 
correct.

First I thought it was the prefs.js, see
http://kb.mozillazine.org/Long_time_to_open_address_book

Funny thing is, that I NEVER had used Thunderbird 1.5 before - but I had about 
50 lines with that nonascii in it.
I deleted them, and gone was the problem, for a few days.
TB worked normally.

Then the problem reoccurred.
Now my prefs.js is clean, and it still has the problem.
It might have something to do with LDAP search as well - I first thought it has 
to do with that: I have a LDAP server on a openVPN network which is not always 
connected - and I thought the delay was a network timeout when TB searches for 
the LDAP and doesn't find it.
But I now disabled the LDAP address search in Thunderbird, and the problem 
remains.

Also see here:
http://forums.mozillazine.org/viewtopic.php?f=39t=499016p=2648760

** Affects: mozilla-thunderbird (Ubuntu)
 Importance: Undecided
 Status: New

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[Bug 320057] Re: Thunderbird hangs for 10secs when auto-completing address

2009-01-22 Thread Christian A. Reiter
I just checked another thing (because I just braught myself to thsi
idea) - I not only DISabled the LDAP search in
Edit/Preferences/Composition/Addressing - I clicked on Edit
Directories and deleted the LDAP server out of the config, then
disabled LDAP search.

voilla, It workes normal.

This definitely must have something to do with ldap.

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