[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-23 Thread Naël
Awesome, thanks for weighting in Kenneth.

I've set the status to "Invalid" (not a bug) for deja-dup since the bug
was in duplicity.

** No longer affects: deja-dup

** Changed in: deja-dup (Ubuntu)
   Status: Confirmed => Invalid

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-22 Thread Kenneth Loafman
This has long been fixed, so closing it now.

Please upgrade to the current version of duplicity.  This will assure
that any bugs fixed since your release are available and my fix your
issue.

There are three options:

* Release tarball Install - https://launchpad.net/duplicity/+download
* Daily duplicity builds - 
https://launchpad.net/~duplicity-team/+archive/ubuntu/daily
* Stable duplicity builds - 
https://launchpad.net/~duplicity-team/+archive/ubuntu/ppa

** Changed in: duplicity
   Status: New => Fix Released

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-18 Thread Naël
@Joseph: When Vej wrote "the first backup", I think he meant "a full
backup" (as opposed to an incremental backup), not the actual first
backup of your documents.

You can force a full backup by backing up to a new location, e.g. a
different folder on the server/disk that you are backing up to. Don't
forget to log Déjà-Dup's output in case the issue occurs.

Beware that a full backup can take some time, depending on how much data
you have, so when running tests, you may want to only backup a few files
and folders.

Thanks

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-18 Thread Naël
Added this bug to the Duplicity project, as it looks more like a bug in
Duplicity than a bug in Déjà-Dup, judging from the currently available
log files.

Also it's worth noticing that the GPG error reported by Joseph Hedgcorth
in comment 24 is not the same as the GPG error reported by Mathias Binke
in comment 15, so these two reporters may encounter different issues
resulting in the same GPG error code (31).

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-18 Thread Naël
Status changed to "Confirmed" because some users are still affected, on
recent Ubuntu releases.

We still don't have enough information for triaging though. Everyone
affected, please provide the full log when replicating the problem, not
just the GPG error:

$ DEJA_DUP_DEBUG=1 deja-dup --backup > deja-dup.log

You may want to scrub the log of any incriminating file names or
details. Also, if the log is really too large, limit it to e.g. the last
1000 lines or whatever number of lines is enough to include enough
information about the issue:

$ DEJA_DUP_DEBUG=1 deja-dup --backup | tail -n 1000 > deja-dup.log

Also of interest may be your settings (please scrub the file of any
incriminating file names or details):

$ gsettings list-recursively org.gnome.DejaDup > deja-dup.gsettings

And I've also found in the past that the content of Déjà-Dup's cache
directory could provide valuable insight over the available backup
chains:

$ ls -lR .cache/deja-dup/ > deja-dup.cachedir

Thanks.

** Also affects: deja-dup
   Importance: Undecided
   Status: New

** Changed in: deja-dup
   Status: New => Confirmed

** Also affects: duplicity
   Importance: Undecided
   Status: New

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-18 Thread Naël
** Changed in: deja-dup (Ubuntu)
   Status: Expired => Confirmed

** Tags removed: amd64 oneiric running-unity
** Tags added: xenial

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-05-18 Thread Joseph Hedgcorth
This bug says it's expired but it's affecting me anyways (on 16.04 and
on 17.04: I upgraded specifically because I hoped it would fix the bug)
so I'm bumping.

@Vej: Yes, this is happening on my first backup. (Well, it says I've
backupped 247 days ago which is approximately when I installed Ubuntu,
but I don't really think I did.)

This is the error I get:

DUPLICITY: ERROR 31 GPGError
DUPLICITY: . GPGError: GPG Failed, see log below:
DUPLICITY: . = Begin GnuPG log =
DUPLICITY: . gpg: WARNING: "--no-use-agent" is an obsolete option - it has no 
effect
DUPLICITY: . gpg: AES encrypted data
DUPLICITY: . gpg: encrypted with 1 passphrase
DUPLICITY: . gpg: decryption failed: Bad session key
DUPLICITY: . = End GnuPG log =
DUPLICITY: .

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-04-15 Thread Launchpad Bug Tracker
[Expired for deja-dup (Ubuntu) because there has been no activity for 60
days.]

** Changed in: deja-dup (Ubuntu)
   Status: Incomplete => Expired

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2017-02-14 Thread Vej
@ Everyone affected: Does this occur even on the first backup done, or
only on later backups?

** Tags added: trusty

** Changed in: deja-dup (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2016-05-11 Thread LinuxLover
Running Ubuntu 14.04.4 LTS and also have this problem.
Trying to setup a new backup, but cannot get the first full backup completed...

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2016-02-24 Thread Nathanaël Naeri
For people like Mathias having a GPG error similar to "block_filter,
read error, pending bytes":

DUPLICITY: ERROR 31 GPGError
DUPLICITY: . GPGError: GPG Failed, see log below:
DUPLICITY: . = Begin GnuPG log =
DUPLICITY: . gpg: CAST5 encrypted data
DUPLICITY: . gpg: encrypted with 1 passphrase
DUPLICITY: . gpg: block_filter 0xdaebf0: read error (size=12376,a->size=12376)
DUPLICITY: . gpg: [don't know]: invalid packet (ctb=7b)
DUPLICITY: . gpg: [don't know]: invalid packet (ctb=3a)
DUPLICITY: . gpg: mdc_packet with invalid encoding
DUPLICITY: . gpg: decryption failed: invalid packet
DUPLICITY: . gpg: [don't know]: invalid packet (ctb=46)
DUPLICITY: . gpg: block_filter: pending bytes!
DUPLICITY: . = End GnuPG log =

in the log of their 'DEJA_DUP_DEBUG=1 deja-dup --backup', see bug
1159177 and how it was solved for the person who reported it.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2016-02-24 Thread Nathanaël Naeri
There are several other reports of Déjà Dup repeatedly prompting for the
encryption passphrase when encountering a GPG error (although not
necessarily the same as that in Mathias's log) during an incremental
backup, and only successfully completing full backups. See e.g.

# "encrypted message has been manipulated"
https://bugs.launchpad.net/deja-dup/+bug/1540286

# "can't handle text lines longer than 19995 characters"
https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/1019293

# "block_filter 0x12345678: read error"
https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/883742

People still affected, check logs with 'DEJA_DUP_DEBUG=1 deja-dup
--backup' to find out if your problem is triggered by the same GPG
error?

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though "remember password" is ticked

2015-11-26 Thread Dennis Heinson
Can this issue be escalated somehow? The backup feature is pretty much
useless without it being fixed. The importance still has not been
decided upon, and the bug is more than three years old.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2015-04-23 Thread Giorgio Camporese
Ubuntu 14.04 seems to have to have the same problem.
 Back-up required  repetitive password  endless  
I'm a new Ubuntu user, I don't know how to solve dis problem.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2015-04-20 Thread Michael Hull
I had the same problem.  I also had to start a fresh backup to a new
location.  My storage location was a local disk.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-11-26 Thread Mathias Bynke
I already have the ownership of that folder, so that does not seem to be the 
problem for me. I did, however, try activating deja-dup logs like you did. I 
have attached the last bit of the output.
«krypterte data» means «encrypted data», and «dekryptering mislyktes: ugyldig 
pakke» means «decryption failed: invalid package».
The error messages are to vague for me to interpret in a meaningful way.

I have just made a fresh install of Ubuntu, and I really thought that
would fix the problem.

** Attachment added: deja-dup bug output
   
https://bugs.launchpad.net/ubuntu/+source/deja-dup/+bug/989750/+attachment/4269238/+files/deja-dup%20bug%20output

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-11-25 Thread Aizelauna
I had the same problem in my PC.
So to try to resolve it, I used this command to activate deja-dup logs :
  export DEJA_DUP_DEBUG=1
  deja-dup --backup

And then I saw in the terminal a permission error on this folder ~/.gnupg.
I changed the owner of this folder from root to my username and now the backup 
seems to work.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-11-18 Thread Christian Gonzalez
Same here. Backing up over samba share. Deja-Dup is completely
unuseable, using Ubuntu 14.10 and Arch Linux (Deja-Dup 32.0, duplicity
6.5 and 7.0).

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-09-26 Thread Mathias Bynke
I am experiencing this problem in 14.04 (it started recently, I don't remember 
exactly when).
Deja dup does indeed remember the password, but it prompts for it with regular, 
short, intervals with the password pre-entered. I just have to press «continue» 
every few minutes.

Running the backup from the terminal, I get this output when the
password prompt shows up:

** (deja-dup:12936): WARNING **: BackendFile.vala:487: Operasjonen ikke tillatt 
av motoren
** (deja-dup:12936): WARNING **: BackendFile.vala:487: Operasjonen ikke tillatt 
av motoren
(deja-dup:12936): Gtk-CRITICAL **: _gtk_widget_captured_event: assertion 
'WIDGET_REALIZED_FOR_EVENT (widget, event)' failed

The second time the it asked, the last message even appeared three times.
«Operasjonen ikke tillatt av motoren» means «Operation not permitted by the 
engine».

Changing the backup destination folder does not fix the problem. In fact, no 
files show up in the new folder at all.
I am backing up over ftp.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-01-02 Thread Elias Aarnio
I am running 13.10 64 bit-version on Lenovo X201 and the problem still
exists. I run my backups to a server. My home ADSL is slow, upload about
0,85 Mbps.

I did get rid of the error when I changed the remote backup directory.
This however means several days of uploading while doing the first
backup.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2014-01-01 Thread Christopher Barrington-Leigh
I don't have this problem anymore.
I'm using 13.10 and back up to SSH and to a USB disk.
(In fact, I have recently recovered all my data after a laptop theft, thanks to 
deja-dup).

So. Is anyone following this bug having the problem on 12.10? 13.04?
13.10?

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2013-12-30 Thread Elias Aarnio
I would really love to see this fixed. This is again a good example how
really important things are just broken. When a fresh Linux user bumps
into things like this, he/she is very likely to go the proprietary way.

A year and a half and no solution. This is sad.

I am willing to help but I am not very advanced technically. Please let
me know if I can offer any additional information.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2013-10-28 Thread Sam Shiell
Can I add to this, I am expericeing this bug as well. It started
occuring  on 27 October 2013, just after Ubuntu had done a software
update.

I'm running Ubuntu  12.4

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2013-10-06 Thread Sumeet
I'm experiencing this bug. Has a solution been found?

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-09-05 Thread Christopher Barrington-Leigh
Update:...

deja dup continues to ask me for my password, even though  I've checked
it to remember my password.

However, I think it is backing up after I give it my password.  But it
says it's backing up as though it's the first time.

It may be that this happens only after I've moved my computer, ie so
that it has been disconnected from the network for a while.  Maybe
something gets tripped up if it cannot find the backup target space,
even if temporarily??

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-06-13 Thread Darren Shafae
I have had this problem since 11.04, the only workaround is to change
the Folder on the Amazon S3 server. I rename the folder and add a letter
to the folder: MyBackup_a or MyBackup_b. There is a drawback, it is
a fresh copy, which can take a day or so to complete.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-06-04 Thread John Donovan
Is there a work around of not a fix for this yet? 
Thanks in advance.

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-06-02 Thread John Donovan
Can you provide a ETA - I stuck with an unrecovered account

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Title:
  repeatedly asks for encryption password when backing up, even though
  remember password is ticked

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-05-05 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: deja-dup (Ubuntu)
   Status: New = Confirmed

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Title:
  repeatedly asks for encryption password when backing up, even though
  remember password is ticked

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[Bug 989750] Re: repeatedly asks for encryption password when backing up, even though remember password is ticked

2012-04-27 Thread Christopher Barrington-Leigh
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https://bugs.launchpad.net/bugs/989750

Title:
  repeatedly asks for encryption password when backing up, even though
  remember password is ticked

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