[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
@Tim De Pauw (timdepauw) You can add the details here, i created a new bug: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1709282 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
@Tim Please file a new bug report. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
With my Plantronics P610, I'm seeing this in dmesg: [ 93.738138] usb 3-2: USB disconnect, device number 5 [ 103.950487] usb 3-4: new full-speed USB device number 6 using xhci_hcd [ 104.228308] usb 3-4: New USB device found, idVendor=047f, idProduct=c02f [ 104.228312] usb 3-4: New USB device strings: Mfr=1, Product=2, SerialNumber=3 [ 104.228314] usb 3-4: Product: Plantronics P610 [ 104.228316] usb 3-4: Manufacturer: Plantronics [ 104.228317] usb 3-4: SerialNumber: D21FA3D2B38C144D91AF207D0A9A030D [ 104.368289] input: Plantronics Plantronics P610 as /devices/pci:00/:00:14.0/usb3/3-4/3-4:1.3/0003:047F:C02F.0002/input/input18 [ 104.422797] plantronics 0003:047F:C02F.0002: input,hiddev0,hidraw0: USB HID v1.11 Device [Plantronics Plantronics P610] on usb-:00:14.0-4/input3 [ 104.955080] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 104.955294] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 104.958747] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.958841] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.969429] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.969543] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.973338] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.973430] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.977360] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.977461] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.981966] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.982055] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.985335] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.985434] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.989361] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.989471] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.993311] usb 3-4: 2:1: cannot get freq at ep 0x1 [ 104.993397] usb 3-4: 2:1: cannot set freq 44100 to ep 0x1 [ 104.997442] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 104.997589] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81 [ 104.999399] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 104.999504] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81 [ 105.001310] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 105.001379] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81 [ 105.003233] usb 3-4: 1:1: cannot get freq at ep 0x81 [ 105.003339] usb 3-4: 1:1: cannot set freq 44100 to ep 0x81 As a result, the device will sporadically show up in Google Hangouts in Chrome. Sometimes, it'll only show the mic and not the speaker. This didn't happen with a similar device produced by Sennheiser. Would a patch for Plantronics devices as suggested in #28 fix it? This is on 16.04.3 with -proposed enabled. $ uname -a Linux chowchow 4.4.0-88-generic #111-Ubuntu SMP Thu Jul 20 09:32:39 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux $ lsusb | grep Plantronics Bus 003 Device 006: ID 047f:c02f Plantronics, Inc. If this is a different issue, I apologize. It's hard to tell from the above. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
My Plantronics Blackwire C420-M seems to have the same problem: usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 1:1: cannot get freq at ep 0x4 usb 1-4.2: 2:1: cannot get freq at ep 0x84 usb 1-4.2: 2:1: cannot get freq at ep 0x84 user@linux:~$ uname -a Linux linux 4.4.0-59-generic #80-Ubuntu SMP Fri Jan 6 17:47:47 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux user@linux:~$ lsusb | grep Plantronics Bus 001 Device 005: ID 047f:aa15 Plantronics, Inc. Can you please add the USB ID to sound/usb/quirks.c too? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
** Changed in: linux (Ubuntu Yakkety) Status: Fix Committed => Fix Released ** Changed in: linux (Ubuntu) Status: Fix Committed => Fix Released -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
This bug was fixed in the package linux - 4.4.0-42.62
---
linux (4.4.0-42.62) xenial; urgency=low
* Fix GRO recursion overflow for tunneling protocols (LP: #1631287)
- tunnels: Don't apply GRO to multiple layers of encapsulation.
- gro: Allow tunnel stacking in the case of FOU/GUE
* CVE-2016-7039
- SAUCE: net: add recursion limit to GRO
linux (4.4.0-41.61) xenial; urgency=low
[ Kamal Mostafa ]
* Release Tracking Bug
- LP: #1628204
* nvme drive probe failure (LP: #1626894)
- (fix) NVMe: Don't unmap controller registers on reset
linux (4.4.0-40.60) xenial; urgency=low
[ Kamal Mostafa ]
* Release Tracking Bug
- LP: #1627074
* Permission denied in CIFS with kernel 4.4.0-38 (LP: #1626112)
- Fix memory leaks in cifs_do_mount()
- Compare prepaths when comparing superblocks
- SAUCE: Fix regression which breaks DFS mounting
* Backlight does not change when adjust it higher than 50% after S3
(LP: #1625932)
- SAUCE: i915_bpo: drm/i915/backlight: setup and cache pwm alternate
increment value
- SAUCE: i915_bpo: drm/i915/backlight: setup backlight pwm alternate
increment on backlight enable
linux (4.4.0-39.59) xenial; urgency=low
[ Joseph Salisbury ]
* Release Tracking Bug
- LP: #1625303
* thunder: chip errata w/ multiple CQEs for a TSO packet (LP: #1624569)
- net: thunderx: Fix for issues with multiple CQEs posted for a TSO packet
* thunder: faulty TSO padding (LP: #1623627)
- net: thunderx: Fix for HW issue while padding TSO packet
* CVE-2016-6828
- tcp: fix use after free in tcp_xmit_retransmit_queue()
* Sennheiser Officerunner - cannot get freq at ep 0x83 (LP: #1622763)
- SAUCE: (no-up) ALSA: usb-audio: Add quirk for sennheiser officerunner
* Backport E3 Skylake Support in ie31200_edac to Xenial (LP: #1619766)
- EDAC, ie31200_edac: Add Skylake support
* Ubuntu 16.04 - Full EEH Recovery Support for NVMe devices (LP: #1602724)
- SAUCE: nvme: Don't suspend admin queue that wasn't created
* ISST-LTE:pNV: system ben is hung during ST (nvme) (LP: #1620317)
- blk-mq: Allow timeouts to run while queue is freezing
- blk-mq: improve warning for running a queue on the wrong CPU
- blk-mq: don't overwrite rq->mq_ctx
* lsattr 32bit does not work on 64bit kernel (Inappropriate ioctl error)
(LP: #1619918)
- btrfs: bugfix: handle FS_IOC32_{GETFLAGS, SETFLAGS, GETVERSION} in
btrfs_ioctl
* radeon: monitor connected to onboard VGA doesn't work with Xenial
(LP: #1600092)
- drm/radeon/dp: add back special handling for NUTMEG
* initramfs includes qle driver, but not firmware (LP: #1623187)
- qed: add MODULE_FIRMWARE()
* [Hyper-V] Rebase Hyper-V to 4.7.2 (stable) (LP: #1616677)
- hv_netvsc: Implement support for VF drivers on Hyper-V
- hv_netvsc: Fix the list processing for network change event
- Drivers: hv: vmbus: Introduce functions for estimating room in the ring
buffer
- Drivers: hv: vmbus: Use READ_ONCE() to read variables that are volatile
- Drivers: hv: vmbus: Export the vmbus_set_event() API
- lcoking/barriers, arch: Use smp barriers in smp_store_release()
- asm-generic: guard smp_store_release/load_acquire
- x86: reuse asm-generic/barrier.h
- asm-generic: add __smp_xxx wrappers
- x86: define __smp_xxx
- asm-generic: implement virt_xxx memory barriers
- Drivers: hv: vmbus: Move some ring buffer functions to hyperv.h
- Drivers: hv: vmbus: Implement APIs to support "in place" consumption of
vmbus packets
- drivers:hv: Lock access to hyperv_mmio resource tree
- drivers:hv: Make a function to free mmio regions through vmbus
- drivers:hv: Track allocations of children of hv_vmbus in private resource
tree
- drivers:hv: Separate out frame buffer logic when picking MMIO range
- Drivers: hv: vmbus: handle various crash scenarios
- Drivers: hv: balloon: don't crash when memory is added in non-sorted order
- Drivers: hv: balloon: reset host_specified_ha_region
- tools: hv: lsvmbus: add pci pass-through UUID
- hv_netvsc: move start_remove flag to net_device_context
- hv_netvsc: use start_remove flag to protect netvsc_link_change()
- hv_netvsc: untangle the pointer mess
- hv_netvsc: get rid of struct net_device pointer in struct netvsc_device
- hv_netvsc: synchronize netvsc_change_mtu()/netvsc_set_channels() with
netvsc_remove()
- hv_netvsc: set nvdev link after populating chn_table
- hv_netvsc: Fix VF register on vlan devices
- hv_netvsc: remove redundant assignment in netvsc_recv_callback()
- hv_netvsc: introduce {net, hv}_device_to_netvsc_device() helpers
- hv_netvsc: pass struct netvsc_device to rndis_filter_{open, close}()
- hv_netvsc: pass struct net_device to rndis_filter_set_device_mac()
- hv_netvsc: pass struct net_device to rndis_filter_set_offload_params()
- netvsc: get
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Performed another round of testing: 1) enabled xenial proposed 2) installed all linux- images, 3) rebooted onto new image installed (-41) 4) dmesg |grep freq shows no messages 5) hangouts works fine with headset, as expected dpb@helo:~[0]$ uname -a Linux helo 4.4.0-41-generic #61-Ubuntu SMP Tue Sep 27 17:27:48 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux ** Tags removed: verification-needed-xenial ** Tags added: verification-done-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Testing now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Hi David, When you have a chance, can you verify this bug is fixed? See comment #23. Thanks in advance! ** Changed in: linux (Ubuntu Yakkety) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
This bug is awaiting verification that the kernel in -proposed solves the problem. Please test the kernel and update this bug with the results. If the problem is solved, change the tag 'verification-needed- xenial' to 'verification-done-xenial'. If verification is not done by 5 working days from today, this fix will be dropped from the source code, and this bug will be closed. See https://wiki.ubuntu.com/Testing/EnableProposed for documentation how to enable and use -proposed. Thank you! ** Tags added: verification-needed-xenial -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
** Changed in: linux (Ubuntu Xenial) Status: In Progress => Fix Committed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
** No longer affects: linux (Ubuntu Trusty) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Hi Joseph -- I installed the linux-image and -extra debs, rebooted, chose 4.4.0-36 from the advanced menu, and things work as expected. Installation was fine as well. Testing performed: * No frequency polling errors in kern.log (notice nothing since Sep 12 when I was running the ubuntu unpatched kernel, and it's now Sep 15): Sep 12 15:10:14 helo kernel: [ 50.823782] usb 2-1.2: 3:1: cannot get freq at ep 0x83 Sep 12 15:10:19 helo kernel: [ 55.827676] usb 2-1.2: 3:1: cannot get freq at ep 0x83 dpb@helo:~[0]$ date Thu Sep 15 16:57:29 MDT 2016 * Hangouts starts right up, no pausing upon launch * Sound can be selected in `pavucontrol`, no weird pauses or hangs * Sound file can be played from the command line fine, no pauses when starting. Thanks for getting back to me! -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
I built a Xenial test kernel with the patch you posted. The test kernel can be downloaded from: http://kernel.ubuntu.com/~jsalisbury/lp1622763/ Can you test this kernel and see if it resolves this bug? If it does, I can send the patch upstream and SRU it to the Ubuntu kernels. You just need to install the linux-image and linux-image-extra .deb packages to test the kernel. ** Changed in: linux (Ubuntu) Assignee: (unassigned) => Joseph Salisbury (jsalisbury) ** Changed in: linux (Ubuntu) Status: Triaged => In Progress ** Also affects: linux (Ubuntu Xenial) Importance: Undecided Status: New ** Also affects: linux (Ubuntu Yakkety) Importance: Medium Assignee: Joseph Salisbury (jsalisbury) Status: In Progress ** Also affects: linux (Ubuntu Trusty) Importance: Undecided Status: New ** Changed in: linux (Ubuntu Xenial) Status: New => In Progress ** Changed in: linux (Ubuntu Trusty) Status: New => In Progress ** Changed in: linux (Ubuntu Xenial) Importance: Undecided => Medium ** Changed in: linux (Ubuntu Trusty) Importance: Undecided => Medium ** Changed in: linux (Ubuntu Xenial) Assignee: (unassigned) => Joseph Salisbury (jsalisbury) ** Changed in: linux (Ubuntu Trusty) Assignee: (unassigned) => Joseph Salisbury (jsalisbury) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Hi David, Do you plan on sending the patch upstream? ** Changed in: linux (Ubuntu) Importance: Undecided => Medium ** Tags added: kernel-da-key ** Changed in: linux (Ubuntu) Status: Confirmed => Triaged -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
** Description changed: This USB headset doesn't seem to support sample rate polling, similar to this issue: https://bugzilla.kernel.org/show_bug.cgi?id=95961 - The solution was simple, add this USB ID to the + == The problem == + + Every time something goes to interact with the device (playing a sound + file, opening the sound panel, opening web audio/video), a 10 second + pause is encountered, where dmesg prints out two messages: + + usb 2-1.2: 2:1: cannot get freq at ep 0x83 + usb 2-1.2: 2:1: cannot get freq at ep 0x83 + + Once the sound is playing, everything is fine. These sample rate polls + don't seem to keep happening. After waiting for maybe 30 seconds after + sound is playing, future interactions will again trigger the pause. + + This 10 second pause can introduce other subtle problems. For instance, + google hangouts will sometimes timeout waiting for the sound device to + respond, and the browser tab will crash or not fully load as a result. + The sound panel often also will not display the device in the list of + choices, and you will have to close it out. Sometimes restart pulse + audio to get it to recognize the headset again. + + == The solution == + + It is simple, add this USB ID to the sound/usb/quirks.c:snd_usb_get_sample_rate_quirk function. case USB_ID(0x1395, 0x740a): /* Sennheiser Officerunner */ - version signature: Ubuntu 4.4.0-36.55-generic 4.4.16 # lsusb |grep Senn Bus 002 Device 004: ID 1395:740a Sennheiser Communications - # zcat /var/log/kern.log.2.gz | grep 'cannot get' | tail -4 Sep 2 11:26:56 helo kernel: [908040.937098] usb 2-1.2: 2:1: cannot get freq at ep 0x4 Sep 2 11:27:01 helo kernel: [908045.941168] usb 2-1.2: 2:1: cannot get freq at ep 0x4 Sep 2 12:18:44 helo kernel: [911149.006318] usb 2-1.2: 3:1: cannot get freq at ep 0x83 Sep 2 12:18:49 helo kernel: [911154.010268] usb 2-1.2: 3:1: cannot get freq at ep 0x83 - --- + --- ApportVersion: 2.20.1-0ubuntu2.1 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC3: dpb 12893 F pulseaudio - /dev/snd/controlC2: dpb 12893 F pulseaudio - /dev/snd/controlC1: dpb 12893 F pulseaudio - /dev/snd/controlC0: dpb 12893 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC3: dpb 12893 F pulseaudio + /dev/snd/controlC2: dpb 12893 F pulseaudio + /dev/snd/controlC1: dpb 12893 F pulseaudio + /dev/snd/controlC0: dpb 12893 F pulseaudio CurrentDesktop: Unity DistroRelease: Ubuntu 16.04 HibernationDevice: RESUME=UUID=a9a39ff3-c97d-471e-a0b3-518b4db8685c InstallationDate: Installed on 2015-03-18 (544 days ago) InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306) MachineType: Hewlett-Packard HP Z620 Workstation NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia zfs zunicode zcommon znvpair zavl Package: linux (not installed) ProcFB: 0 EFI VGA ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic.efi.signed root=/dev/mapper/vgroot-lvroot ro console=tty0 console=ttyS4,115200 nosplash nomdmonddf nomdmonisw ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 RelatedPackageVersions: - linux-restricted-modules-4.4.0-36-generic N/A - linux-backports-modules-4.4.0-36-generic N/A - linux-firmware1.157.3 + linux-restricted-modules-4.4.0-36-generic N/A + linux-backports-modules-4.4.0-36-generic N/A + linux-firmware1.157.3 RfKill: - 0: hci0: Bluetooth - Soft blocked: no - Hard blocked: no + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no Tags: xenial Uname: Linux 4.4.0-36-generic x86_64 UpgradeStatus: Upgraded to xenial on 2016-02-16 (210 days ago) UserGroups: adm cdrom dip docker libvirtd lpadmin lxd plugdev sambashare sudo _MarkForUpload: True dmi.bios.date: 05/27/2015 dmi.bios.vendor: Hewlett-Packard dmi.bios.version: J61 v03.88 dmi.board.asset.tag: 2UA41528ZC dmi.board.name: 158A dmi.board.vendor: Hewlett-Packard dmi.board.version: 0.00 dmi.chassis.asset.tag: 2UA41528ZC dmi.chassis.type: 6 dmi.chassis.vendor: Hewlett-Packard dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.88:bd05/27/2015:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr: dmi.product.name: HP Z620 Workstation dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
** Tags added: patch -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Patch made against ubuntu-xenial Ubuntu-4.4.0-38.57 ** Patch removed: "0001-Ignore-Sennheiser-Officerunner.patch" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+attachment/4739594/+files/0001-Ignore-Sennheiser-Officerunner.patch ** Patch added: "0001-dont-probe-sample-rate-for-sennheiser-officerunner.patch" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+attachment/4739609/+files/0001-dont-probe-sample-rate-for-sennheiser-officerunner.patch -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Patch made against ubuntu-xenial Ubuntu-4.4.0-38.57 ** Patch added: "0001-Ignore-Sennheiser-Officerunner.patch" https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+attachment/4739594/+files/0001-Ignore-Sennheiser-Officerunner.patch ** Tags added: apport-collected xenial ** Description changed: This USB headset doesn't seem to support sample rate polling, similar to this issue: https://bugzilla.kernel.org/show_bug.cgi?id=95961 The solution was simple, add this USB ID to the sound/usb/quirks.c:snd_usb_get_sample_rate_quirk function. case USB_ID(0x1395, 0x740a): /* Sennheiser Officerunner */ version signature: Ubuntu 4.4.0-36.55-generic 4.4.16 # lsusb |grep Senn Bus 002 Device 004: ID 1395:740a Sennheiser Communications # zcat /var/log/kern.log.2.gz | grep 'cannot get' | tail -4 Sep 2 11:26:56 helo kernel: [908040.937098] usb 2-1.2: 2:1: cannot get freq at ep 0x4 Sep 2 11:27:01 helo kernel: [908045.941168] usb 2-1.2: 2:1: cannot get freq at ep 0x4 Sep 2 12:18:44 helo kernel: [911149.006318] usb 2-1.2: 3:1: cannot get freq at ep 0x83 Sep 2 12:18:49 helo kernel: [911154.010268] usb 2-1.2: 3:1: cannot get freq at ep 0x83 + --- + ApportVersion: 2.20.1-0ubuntu2.1 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC3: dpb 12893 F pulseaudio + /dev/snd/controlC2: dpb 12893 F pulseaudio + /dev/snd/controlC1: dpb 12893 F pulseaudio + /dev/snd/controlC0: dpb 12893 F pulseaudio + CurrentDesktop: Unity + DistroRelease: Ubuntu 16.04 + HibernationDevice: RESUME=UUID=a9a39ff3-c97d-471e-a0b3-518b4db8685c + InstallationDate: Installed on 2015-03-18 (544 days ago) + InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Alpha amd64 (20150306) + MachineType: Hewlett-Packard HP Z620 Workstation + NonfreeKernelModules: nvidia_uvm nvidia_modeset nvidia zfs zunicode zcommon znvpair zavl + Package: linux (not installed) + ProcFB: 0 EFI VGA + ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.4.0-36-generic.efi.signed root=/dev/mapper/vgroot-lvroot ro console=tty0 console=ttyS4,115200 nosplash nomdmonddf nomdmonisw + ProcVersionSignature: Ubuntu 4.4.0-36.55-generic 4.4.16 + RelatedPackageVersions: + linux-restricted-modules-4.4.0-36-generic N/A + linux-backports-modules-4.4.0-36-generic N/A + linux-firmware1.157.3 + RfKill: + 0: hci0: Bluetooth + Soft blocked: no + Hard blocked: no + Tags: xenial + Uname: Linux 4.4.0-36-generic x86_64 + UpgradeStatus: Upgraded to xenial on 2016-02-16 (210 days ago) + UserGroups: adm cdrom dip docker libvirtd lpadmin lxd plugdev sambashare sudo + _MarkForUpload: True + dmi.bios.date: 05/27/2015 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: J61 v03.88 + dmi.board.asset.tag: 2UA41528ZC + dmi.board.name: 158A + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 0.00 + dmi.chassis.asset.tag: 2UA41528ZC + dmi.chassis.type: 6 + dmi.chassis.vendor: Hewlett-Packard + dmi.modalias: dmi:bvnHewlett-Packard:bvrJ61v03.88:bd05/27/2015:svnHewlett-Packard:pnHPZ620Workstation:pvr:rvnHewlett-Packard:rn158A:rvr0.00:cvnHewlett-Packard:ct6:cvr: + dmi.product.name: HP Z620 Workstation + dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1622763] Re: Sennheiser Officerunner - cannot get freq at ep 0x83
Will attach patch, downloading the latest xenial tree right now to make sure I generate it correctly. ** Changed in: linux (Ubuntu) Assignee: (unassigned) => David Britton (davidpbritton) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1622763 Title: Sennheiser Officerunner - cannot get freq at ep 0x83 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1622763/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
