[Bug 325436] Re: Copies and Two-sided options interact incorrectly
[Expired for libgnomeprint (Ubuntu) because there has been no activity for 60 days.] ** Changed in: libgnomeprint (Ubuntu) Status: Incomplete = Expired -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
** Changed in: libgnomeprint (Ubuntu) Importance: Undecided = Low -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
Hi Till, sorry for the late reply, The information above is (was) the computer I ran evince and lpr on. The server is a remote printer with a network card, an HP Laserjet 4250dtn. Does that help? btw, the client information has changed. Still the same behavior, for both long and short edge. Best regards, Z. # lsb_release -rd Description:Ubuntu 9.04 Release:9.04 Versions of packages libgnomeprint2.2-0 depends on: ii libart-2.0-2 2.3.20-2 Library of functions for 2D graphi ii libc6 2.9-4ubuntu6 GNU C Library: Shared libraries ii libcomerr2 1.41.4-1ubuntu1 common error description library ii libcups2 1.3.9-17ubuntu3.1 Common UNIX Printing System(tm) - ii libfontconfig1 2.6.0-1ubuntu12 generic font configuration library ii libfreetype6 2.3.9-4ubuntu0.1 FreeType 2 font engine, shared lib ii libgcrypt111.4.1-2ubuntu1LGPL Crypto library - runtime libr ii libglib2.0-0 2.20.1-0ubuntu2 The GLib library of C routines ii libgnomecups1. 0.2.3-3 GNOME library for CUPS interaction ii libgnomeprint2 2.18.6-1 The GNOME 2.2 print architecture - ii libgnutls262.4.2-6 the GNU TLS library - runtime libr ii libkrb53 1.6.dfsg.4~beta1-5ubuntu2 MIT Kerberos runtime libraries ii libpango1.0-0 1.24.1-0ubuntu1 Layout and rendering of internatio ii libtasn1-3 1.5-1 Manage ASN.1 structures (runtime) ii libxml22.6.32.dfsg-5ubuntu4 GNOME XML library ii zlib1g 1:1.2.3.3.dfsg-12ubuntu2 compression library - runtime libgnomeprint2.2-0 recommends no packages. Versions of packages libgnomeprint2.2-0 suggests: ii cups 1.3.9-17ubuntu3.1 Common UNIX Printing System(tm) - -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
I have the same problem (can be reproduced following the steps in the original bug report). However, lpr -o Duplex=DuplexNoTumble -#2 /usr/share/system-config-printer/testpage-a4.ps produces two single papers, as it should be. I have also attached the ppd file. Please let me know if you need more information. lsb_release -rd Description:Ubuntu 8.10 Release:8.10 reportbug --bts=debian -q --template -T none -s none -S normal -b --list-cc none -q libgnomeprint2.2-0 Warning: no reportbug configuration found. Proceeding in novice mode. Detected character set: UTF-8 Please change your locale if this is incorrect. Using 'Zeno Gantner m...@take' as your from address. Getting status for libgnomeprint2.2-0... Will send report to Debian (per request). Maintainer for libgnomeprint2.2-0 is 'Ubuntu Core Developers ubuntu-devel-disc...@lists.ubuntu.com'. Looking up dependencies of libgnomeprint2.2-0... Content-Type: text/plain; charset=us-ascii MIME-Version: 1.0 Content-Transfer-Encoding: 7bit From: Zeno Gantner m...@take To: Debian Bug Tracking System sub...@bugs.debian.org Subject: none X-Debbugs-Cc: none Package: libgnomeprint2.2-0 Version: 2.18.5-1 Severity: normal -- System Information: Debian Release: lenny/sid APT prefers intrepid-updates APT policy: (500, 'intrepid-updates'), (500, 'intrepid-security'), (500, 'intrepid-proposed'), (500, 'intrepid-backports'), (500, 'intrepid') Architecture: i386 (i686) Kernel: Linux 2.6.27-14-generic (SMP w/2 CPU cores) Locale: LANG=de_DE.UTF-8, LC_CTYPE=de_DE.UTF-8 (charmap=UTF-8) Shell: /bin/sh linked to /bin/dash Versions of packages libgnomeprint2.2-0 depends on: ii libart-2.0-22.3.20-2 Library of functions for 2D graphi ii libc6 2.8~20080505-0ubuntu9GNU C Library: Shared libraries ii libcomerr2 1.41.3-1ubuntu1 common error description library ii libcups21.3.9-2ubuntu8 Common UNIX Printing System(tm) - ii libfontconfig1 2.6.0-1ubuntu4 generic font configuration library ii libfreetype62.3.7-2ubuntu1 FreeType 2 font engine, shared lib ii libglib2.0-02.18.2-0ubuntu2.1The GLib library of C routines ii libgnomecups1.0 0.2.3-2build1GNOME library for CUPS interaction ii libgnomeprint2. 2.18.5-1 The GNOME 2.2 print architecture - ii libgnutls26 2.4.1-1ubuntu0.3 the GNU TLS library - runtime libr ii libkrb531.6.dfsg.4~beta1-3 MIT Kerberos runtime libraries ii libpango1.0-0 1.22.2-0ubuntu1 Layout and rendering of internatio ii libxml2 2.6.32.dfsg-4ubuntu1.1 GNOME XML library ii zlib1g 1:1.2.3.3.dfsg-12ubuntu1 compression library - runtime libgnomeprint2.2-0 recommends no packages. -- no debconf information ** Attachment added: ppd file for the remote laser printer I use http://launchpadlibrarian.net/24371271/LaserJet-4250.ppd -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
Zeno, which OS is your client and which OS your server? Note that CUPS processes the jobs on the server. ** Changed in: libgnomeprint (Ubuntu) Status: New = Incomplete -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 325436] Re: Copies and Two-sided options interact incorrectly
Attached. I used the same ppd; Let me know if I should re-generate one on the server. ** Attachment added: output.ps http://launchpadlibrarian.net/24135499/output.ps -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
The output is correct. You have run the cupsfilter command on the client (Intrepid)? Can you also run it on the server (Hardy) and attach the output, too? -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
So with the generic PPD you have the same behavior with and without the *cupsEvenDuplex: True line? For me it looks like that the copies get generated and also extra blank pages so that the next copy starts on a new sheet, but it also seems to me that when this is sent to the printer the printer does not switch into duplex mode. Can you let the output of your new print queue with the generic PPD file go into a file by running cupsfilter -m application/vnd.cups-postscript -p /etc/cups/ppd/queue name for generic PPD.ppd -n 2 -o Duplex=DuplexNoTumble /usr/share /system-config-printer/testpage-a4.ps output.ps and attach output.ps? Which URL did you use for your test queues? The wrong output when printing through your server (Both copies on the same sheet) is a problem of the operating system running on the server (I cannot reproduce it on Intrepid or Jaunty). Please report a bug to the supplier of that system. -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 325436] Re: Copies and Two-sided options interact incorrectly
So with the generic PPD you have the same behavior with and without the *cupsEvenDuplex: True line? Yes. The result of printing using the unmodified generic PPD is attached. I used the URL lpd://hostname/queuename when configuring the printer. The print server is apparently running Hardy, so the bug may have been fixed since then. ** Attachment added: output.ps http://launchpadlibrarian.net/22339424/output.ps -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
Can you try again the generic PPD file (Foomatic/Postscript) but with the *cupsEvenDuplex: True line removed? Do not forget to restart CUPS after editing the PPD file. Does this work correctly for you? -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 325436] Re: Copies and Two-sided options interact incorrectly
That appears to have the same behavior as without the cupsEvenDuplex line (i.e. prints two copies, with a blank page after each). -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
Can you please attach the PPD file of your print queue (it is in /ec/cups/ppd/)? Can you also tell which printer model you have and whether it supports multiples copies and/or collated copies by hardware? -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
I'm printing through a remote CUPS server, so I'm not sure how to get a copy of the PPD. The web interface lists the driver as HP LaserJet 8150 Foomatic/Postscript (recommended). The printer is a HP LaserJet 8150DN. I believe it does implement multiple copies in hardware, although I don't know if can collate. I'm not sure if this is useful, but if I produce two duplex copies at the PS level by inserting /NumCopies 2 /Duplex true setpagedevice just after the preamble in testpage-letter.ps, and print that document, it does exhibits the correct behavior. -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
First, the PPD file selected for your printer on the print server is not the best one. Perhaps on the server (whatever distro it is running) the manufacturer-supplied PPDs (part of either the HPLIP or the foomatic-db package) are not installed there. You can get also the single manufacturer-supplied PPD file for your printer from http://openprinting.org/show_printer.cgi?recnum=HP-LaserJet_8150 If you want to see/download a printer's PPD on a remote CUPS server, go to the web interface of CUPS (http://localhost:631/), go to the page to manage the existing print queues and select the desired printer. When you are on the printer's page, add .ppd to the end of the URL and press Return. Then the printer's PPD gets displayed in the browser and you can save it locally with File/Save as The URL of a printer's page looks usually like that http://name or IP of server:631/printer/queue name and of the PPD: http://name or IP of server:631/printer/queue name.ppd You can also wget this URL, for example to let a script read the PPD file. The PPD you are using is very generic and therefore does not support printer-internal features to simplify printing multiple copies. It contains *cupsManualCopies: True which means that multiple copies get implemented by sending the job's full content repeatedly, once per copy. It does not contain *cupsEvenDuplex nor a Collate option. Your test of adding /NumCopies 2 to the PostScript code (this code sets the item NumCopies to the value 2 in the setpagedevice dictionary) shows that the printer is actually able to do multiple copies internally. According to the manufacturer-supplied PPD file the printer supports multiple copies by hardware and it also supports collate by hardware, but this only with a hard disk. So collated copies have to be done by CUPS, in our case by the pdftopdf filter if there is no disk in the printer. Can you try the following: Set up a queue for you printer with the generic PPD (Foomatic/Postscript) and edit the PPD (/etc/cups/ppd/queue.ppd) adding the line *cupsEvenDuplex: True right after the line *cupsManualCopies: True. Restart CUPS (/etc/init.d/cups restart) and see whether this queue prints the copies correctly. Set up a queue with the manufacturer-supplied PPD. Does this work? If one looks at above-mentioned manufacturer -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
Set up a queue for you printer with the generic PPD (Foomatic/Postscript) and edit the PPD (/etc/cups/ppd/queue.ppd) adding the line *cupsEvenDuplex: True right after the line *cupsManualCopies: True. Restart CUPS (/etc/init.d/cups restart) and see whether this queue prints the copies correctly. That works correctly, but the printer also prints a blank page after each copy. Set up a queue with the manufacturer-supplied PPD. Does this work? That works as expected. I guess I will try to get the CUPS server maintainers to update their PPDs to more correct ones. I don't claim to understand very much about CUPS or printing, but it still seems like a bug to me that using a more generic PPD will result in duplexing multiple copies together. I would expect that the worst it should cause is CUPS doing the copies itself, rather than having the printer do it. -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
I've tested evince and edit. Whoops, that was supposed to read gedit -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
If you print directly to CUPS with something like lpr -o Duplex=DuplexNoTumble -#2 /usr/share/system-config- printer/testpage-a4.ps or from a non-GNOME app like OpenOffice.org it comes out correctly? -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 325436] Re: Copies and Two-sided options interact incorrectly
lpr -o Duplex=DuplexNoTumble -#2 /usr/share/system-config- printer/testpage-a4.ps That command-line does not come out correctly (It produces a single sheet). -- Copies and Two-sided options interact incorrectly https://bugs.launchpad.net/bugs/325436 You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
