[Bug 1099237] Re: Audio Stopped Working
[Expired for alsa-driver (Ubuntu) because there has been no activity for 60 days.] ** Changed in: alsa-driver (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
This release of Ubuntu is no longer receiving maintenance updates. If this is still an issue on a maintained version of Ubuntu please let us know. ** Changed in: alsa-driver (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Sound started working late yesterday. Only changes to the system were installing updates/patches that came out this week and last night I removed numerous foreign language fonts that I never use. The only place I know I can find a history of SW installs/removal is in the software center. I'll try to local the assocated log file and post if will assist. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Found the log file. It is attached. ** Attachment added: /var/log/apt/history.log https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+attachment/3500031/+files/history.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Attached is the output from pulse audio testing. I followed the directions in the link. Played a wav file (aplay /usr/share/sounds/alsa/Front_Center.wav) and then completed the directions. There was no sound from the system. ** Attachment added: pulseverbose.log https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+attachment/3487560/+files/pulseverbose.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Latest patches, available this morning in the US for pulse audio, did not affect this issue. Should I run the apport-collect 1099237 command again to provide a current view of the system? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
post the output of alsa-info.sh https://wiki.ubuntu.com/Audio/AlsaInfo -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1099237] Re: Audio Stopped Working
Output maybe foundat: http://www.alsa- project.org/db/?f=af3055e3abc5130ed65e4f6ecb60dac63caf919f On 01/16/2013 05:27 PM, Raymond wrote: post the output of alsa-info.sh https://wiki.ubuntu.com/Audio/AlsaInfo ** Attachment added: For General Use.jpg https://bugs.launchpad.net/bugs/1099237/+attachment/3485665/+files/For%20General%20Use.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1b.0 0403: 8086:1c20 (rev 05) Subsystem: 103c:1658 http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=0c27c1805269f9ff01cc1d77752a662065ebcfe5;hp=acb03d440b8a723181e1d45e3517e43cb0792f8a + HP, STAC_92HD83XXX_HP_cNB11_INTQUAD), + SND_PCI_QUIRK(PCI_VENDOR_ID_HP, 0x1658, your laptop are hardcoded to use 4speaker model and there is no headphone playback volume control how many speakers do you have ? active profile: output:analog-stereo+input:analog-stereo sinks: alsa_output.pci-_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo sources: alsa_output.pci-_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo alsa_input.pci-_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo ports: analog-output-speaker: Speakers (priority 1, available: unknown) properties: post the pulseaudio log https://wiki.ubuntu.com/PulseAudio/Log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1099237] Re: Audio Stopped Working
There are 4 speakers on the computer and no separate head phone volume control. The function keys on the computer serve a dual purpose. Pressing an fn key allows traditional function key use of the function keys. Their default is to provide various hardware controls. F9 is down volume, F10 is up, and F11 disables sound when pressed without the fn key pressed along with the appropriate function key. gene bray On 1/16/2013 10:25 PM, Raymond wrote: Advanced information - PCI Vendor/Device/Subsystem ID's !!--- 00:1b.0 0403: 8086:1c20 (rev 05) Subsystem: 103c:1658 http://git.kernel.org/?p=linux/kernel/git/tiwai/sound.git;a=commitdiff;h=0c27c1805269f9ff01cc1d77752a662065ebcfe5;hp=acb03d440b8a723181e1d45e3517e43cb0792f8a + HP, STAC_92HD83XXX_HP_cNB11_INTQUAD), + SND_PCI_QUIRK(PCI_VENDOR_ID_HP, 0x1658, your laptop are hardcoded to use 4speaker model and there is no headphone playback volume control how many speakers do you have ? active profile: output:analog-stereo+input:analog-stereo sinks: alsa_output.pci-_00_1b.0.analog-stereo/#0: Built-in Audio Analog Stereo sources: alsa_output.pci-_00_1b.0.analog-stereo.monitor/#0: Monitor of Built-in Audio Analog Stereo alsa_input.pci-_00_1b.0.analog-stereo/#1: Built-in Audio Analog Stereo ports: analog-output-speaker: Speakers (priority 1, available: unknown) properties: post the pulseaudio log https://wiki.ubuntu.com/PulseAudio/Log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Thank you for taking the time to report this bug and helping to make Ubuntu better. It seems that your bug report is not filed about a specific source package though, rather it is just filed against Ubuntu in general. It is important that bug reports be filed about source packages so that people interested in the package can find the bugs about it. You can find some hints about determining what package your bug might be about at https://wiki.ubuntu.com/Bugs/FindRightPackage. You might also ask for help in the #ubuntu-bugs irc channel on Freenode. To change the source package that this bug is filed about visit https://bugs.launchpad.net/ubuntu/+bug/1099237/+editstatus and add the package name in the text box next to the word Package. [This is an automated message. I apologize if it reached you inappropriately; please just reply to this message indicating so.] ** Tags added: bot-comment -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
This is a guess as to the proper package. I followed the troubleshooting information and cannot id a specific package. ** Package changed: ubuntu = alsa-plugins (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-plugins/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Adding testing results/output: gbray@C4U:/tmp$ pacmd Welcome to PulseAudio! Use help for usage information. list-sinks 1 sink(s) available. * index: 2 name: alsa_output.pci-_00_1b.0.analog-stereo driver: module-alsa-card.c flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY DYNAMIC_LATENCY state: SUSPENDED suspend cause: IDLE priority: 9959 volume: 0: 100% 1: 100% 0: 0.00 dB 1: 0.00 dB balance 0.00 base volume: 100% 0.00 dB volume steps: 65537 muted: no current latency: 0.00 ms max request: 0 KiB max rewind: 0 KiB monitor source: 3 sample spec: s16le 2ch 44100Hz channel map: front-left,front-right Stereo used by: 0 linked by: 0 configured latency: 0.00 ms; range is 0.50 .. 371.52 ms card: 0 alsa_card.pci-_00_1b.0 module: 4 properties: alsa.resolution_bits = 16 device.api = alsa device.class = sound alsa.class = generic alsa.subclass = generic-mix alsa.name = STAC92xx Analog alsa.id = STAC92xx Analog alsa.subdevice = 0 alsa.subdevice_name = subdevice #0 alsa.device = 0 alsa.card = 0 alsa.card_name = HDA Intel PCH alsa.long_card_name = HDA Intel PCH at 0xc650 irq 52 alsa.driver_name = snd_hda_intel device.bus_path = pci-:00:1b.0 sysfs.path = /devices/pci:00/:00:1b.0/sound/card0 device.bus = pci device.vendor.id = 8086 device.form_factor = internal device.string = front:0 device.buffering.buffer_size = 65536 device.buffering.fragment_size = 32768 device.access_mode = mmap+timer device.profile.name = analog-stereo device.profile.description = Analog Stereo device.description = Built-in Audio Analog Stereo alsa.mixer_name = Intel CougarPoint HDMI alsa.components = HDA:111d7605,103c1658,00100105 HDA:80862805,80860101,0010 module-udev-detect.discovered = 1 device.icon_name = audio-card-pci ports: analog-output-speaker: Speakers (priority 1, available: unknown) properties: active port: analog-output-speaker aplay /usr/share/sounds/alsa/Front_Center.wav results in nothing from the speakers. I verified the wav files is present in this path. Running as root nets no sound. The only other user on this computer has no sound either. The OS is 64-bit Ubuntu 12.04 LTS patched current. See the three attached files for diagnostic output test results. ** Attachment added: Test results https://bugs.launchpad.net/ubuntu/+source/alsa-plugins/+bug/1099237/+attachment/3482402/+files/Combined%20test%20output.txt -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-plugins/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1099237] Re: Audio Stopped Working
Please run the command apport-collect 1099237 in a terminal, so we can get some more information about your hardware. ** Package changed: alsa-plugins (Ubuntu) = alsa-driver (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1099237] Re: Audio Stopped Working
Will do. Results posted shortly. On 01/13/2013 07:39 PM, Luke Yelavich wrote: apport-collect 1099237 ** Attachment added: For General Use.jpg https://bugs.launchpad.net/bugs/1099237/+attachment/3482430/+files/For%20General%20Use.jpg ** Tags added: apport-collected precise running-unity ** Description changed: In approx. the last 7-10 days, audio on my computer stopped working (audio has worked fine since installing 12.04 LTS) and I have not been able to get it working since. Sound works fine in Windows 7. OS is Ubuntu 12.04 LTS patched current. Hardware platform is: HP Pavilion dv6t-6c00 CTO Entertainment Notebook PC, Product number (P/N): A1U60AV. I performed a complete uninstall of all applications I could tell have a direct link to audio that were recently installed/undated (VLC) and rebooted. Did not fix the problem so reinstalled VLC. Used synaptic to completely uninstall all pulse audio files, rebooted, and reinstalled pulseaudio. No help. While I have been using Linux for a while, I still consider myself a noob. Will glad help anyway I can troubleshooting this problem. Tests/Actions Performed gbray@C4U:~$ sudo ubuntu-bug -s audio [sudo] password for gbray: ERROR: symptom script /usr/share/apport/symptoms/audio.py crashed: Traceback (most recent call last): File /usr/lib/python2.7/dist-packages/apport/ui.py, line 56, in thread_collect_info package = symb['run'](report, ui) File /usr/share/apport/symptoms/audio.py, line 187, in run package = check_pulseaudio_running(report, ui) File /usr/share/apport/symptoms/_audio_checks.py, line 80, in check_pulseaudio_running return set_title(report, 'pulseaudio', 'Pulseaudio is not running') NameError: global name 'set_title' is not defined + --- + AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24. + ApportVersion: 2.0.1-0ubuntu17.1 + Architecture: amd64 + ArecordDevices: + List of CAPTURE Hardware Devices + card 0: PCH [HDA Intel PCH], device 0: STAC92xx Analog [STAC92xx Analog] +Subdevices: 1/1 +Subdevice #0: subdevice #0 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: gbray 1962 F pulseaudio + Card0.Amixer.info: + Card hw:0 'PCH'/'HDA Intel PCH at 0xc650 irq 52' +Mixer name : 'Intel CougarPoint HDMI' +Components : 'HDA:111d7605,103c1658,00100105 HDA:80862805,80860101,0010' +Controls : 23 +Simple ctrls : 11 + DistroRelease: Ubuntu 12.04 + EcryptfsInUse: Yes + InstallationMedia: Ubuntu 12.04 LTS Precise Pangolin - Release amd64 (20120425) + MarkForUpload: True + Package: alsa-driver (not installed) + ProcVersionSignature: Ubuntu 3.2.0-35.55-generic 3.2.34 + Tags: precise running-unity + Uname: Linux 3.2.0-35-generic x86_64 + UpgradeStatus: No upgrade log present (probably fresh install) + UserGroups: adm audio cdrom dip fax fuse lpadmin netdev plugdev pulse pulse-access sambashare scanner sudo vboxusers + dmi.bios.date: 06/22/2012 + dmi.bios.vendor: Hewlett-Packard + dmi.bios.version: F.1A + dmi.board.asset.tag: Base Board Asset Tag + dmi.board.name: 17FC + dmi.board.vendor: Hewlett-Packard + dmi.board.version: 10.5A + dmi.chassis.asset.tag: Chassis Asset Tag + dmi.chassis.type: 10 + dmi.chassis.vendor: Hewlett-Packard + dmi.chassis.version: Chassis Version + dmi.modalias: dmi:bvnHewlett-Packard:bvrF.1A:bd06/22/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr06902120471620100:rvnHewlett-Packard:rn17FC:rvr10.5A:cvnHewlett-Packard:ct10:cvrChassisVersion: + dmi.product.name: HP Pavilion dv6 Notebook PC + dmi.product.version: 06902120471620100 + dmi.sys.vendor: Hewlett-Packard -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1099237] Re: Audio Stopped Working
Done. Looks like the post updated, but the browser link still showsAlmost finished... Last file posted to the report is PulseList.txt. On 01/13/2013 07:39 PM, Luke Yelavich wrote: Please run the command apport-collect 1099237 in a terminal, so we can get some more information about your hardware. ** Package changed: alsa-plugins (Ubuntu) = alsa-driver (Ubuntu) ** Attachment added: For General Use.jpg https://bugs.launchpad.net/bugs/1099237/+attachment/3482443/+files/For%20General%20Use.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1099237 Title: Audio Stopped Working To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1099237/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
