Public bug reported: After plugging my headset into (or unplugging from) the green jack in front (either immediately or after a few seconds), the sound begins to crackle on VoIP calls. This happens both with Skype and Jitsi (SIP protocol). Other audio, such as music from Rhythmbox, remains unaffected.
Workaround: I discovered that the problem goes away immediately upon adjusting the "Output volume" slider in the "Sound settings" configuration. As soon as it's moved left or right, the sounds clears and reverts to normal. Muting and unmuting doesn't work; it's actually necessary to move the slider. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC1: colan 3576 F.... pulseaudio /dev/snd/controlC0: colan 3576 F.... pulseaudio /dev/snd/pcmC0D0c: colan 3576 F...m pulseaudio /dev/snd/pcmC0D0p: colan 3576 F...m pulseaudio Date: Fri Jun 7 15:20:19 2013 InstallationDate: Installed on 2010-05-10 (1124 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1) MarkForUpload: True PackageArchitecture: all ProcEnviron: TERM=xterm PATH=(custom, no user) XDG_RUNTIME_DIR=<set> LANG=en_CA.UTF-8 SHELL=/bin/zsh SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA ATI SB Symptom_Jack: Green Headphone Out, Front Symptom_Type: Sound works for a while, then breaks Title: [To be filled by O.E.M., Realtek ALC889, Green Headphone Out, Front] fails after a while UpgradeStatus: Upgraded to raring on 2013-05-20 (18 days ago) dmi.bios.date: 10/23/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FA dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 990FXA-UD3 dmi.board.vendor: AMD Corporation dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFA:bd10/23/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: alsa-driver (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug raring ** Description changed: - After plugging my headset into the green jack in front (either - immediately or after a few seconds), the sound begins to crackle on VoIP - calls. This happens both with Skype and Jitsi (SIP protocol). Other - audio, such as music from Rhythmbox, remains unaffected. + After plugging my headset into (or unplugging from) the green jack in + front (either immediately or after a few seconds), the sound begins to + crackle on VoIP calls. This happens both with Skype and Jitsi (SIP + protocol). Other audio, such as music from Rhythmbox, remains + unaffected. Workaround: I discovered that the problem goes away immediately upon adjusting the "Output volume" slider in the "Sound settings" configuration. As soon as it's moved left or right, the sounds clears and reverts to normal. Muting and unmuting doesn't work; it's actually necessary to move the slider. ProblemType: Bug DistroRelease: Ubuntu 13.04 Package: alsa-base 1.0.25+dfsg-0ubuntu4 ProcVersionSignature: Ubuntu 3.8.0-25.37-generic 3.8.13 Uname: Linux 3.8.0-25-generic x86_64 ApportVersion: 2.9.2-0ubuntu8.1 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC1: colan 3576 F.... pulseaudio - /dev/snd/controlC0: colan 3576 F.... pulseaudio - /dev/snd/pcmC0D0c: colan 3576 F...m pulseaudio - /dev/snd/pcmC0D0p: colan 3576 F...m pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC1: colan 3576 F.... pulseaudio + /dev/snd/controlC0: colan 3576 F.... pulseaudio + /dev/snd/pcmC0D0c: colan 3576 F...m pulseaudio + /dev/snd/pcmC0D0p: colan 3576 F...m pulseaudio Date: Fri Jun 7 15:20:19 2013 InstallationDate: Installed on 2010-05-10 (1124 days ago) InstallationMedia: Ubuntu 10.04 LTS "Lucid Lynx" - Release amd64 (20100427.1) MarkForUpload: True PackageArchitecture: all ProcEnviron: - TERM=xterm - PATH=(custom, no user) - XDG_RUNTIME_DIR=<set> - LANG=en_CA.UTF-8 - SHELL=/bin/zsh + TERM=xterm + PATH=(custom, no user) + XDG_RUNTIME_DIR=<set> + LANG=en_CA.UTF-8 + SHELL=/bin/zsh SourcePackage: alsa-driver Symptom: audio Symptom_Card: Built-in Audio - HDA ATI SB Symptom_Jack: Green Headphone Out, Front Symptom_Type: Sound works for a while, then breaks Title: [To be filled by O.E.M., Realtek ALC889, Green Headphone Out, Front] fails after a while UpgradeStatus: Upgraded to raring on 2013-05-20 (18 days ago) dmi.bios.date: 10/23/2012 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: FA dmi.board.asset.tag: To be filled by O.E.M. dmi.board.name: 990FXA-UD3 dmi.board.vendor: AMD Corporation dmi.board.version: x.x dmi.chassis.asset.tag: To Be Filled By O.E.M. dmi.chassis.type: 3 dmi.chassis.vendor: Gigabyte Technology Co., Ltd. dmi.chassis.version: To Be Filled By O.E.M. dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFA:bd10/23/2012:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnAMDCorporation:rn990FXA-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.: dmi.product.name: To be filled by O.E.M. dmi.product.version: To be filled by O.E.M. dmi.sys.vendor: Gigabyte Technology Co., Ltd. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1188780 Title: [Realtek ALC889, Green Headphone Out, Front] crackles immediately or a few seconds after (un)plugging To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1188780/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs