[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2014-01-01 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-11-02 Thread Christopher M. Penalver
dcialdella, as per
http://www.asus.com/Notebooks_Ultrabooks/K55A/#support an update is
available for your BIOS (407). If you update to this following
https://help.ubuntu.com/community/BiosUpdate , does it change anything?

If not, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-407

** Tags added: kernel-bug-exists-upstream-v3.12-rc6

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-27 Thread Simon Story
The bug exists in linux-image-3.12.0-031200rc6-generic as well.

The is see in dmesg after device insertion:
[  202.613905] usb 2-1.2: new full-speed USB device number 3 using ehci-pci
[  202.686034] usb 2-1.2: device descriptor read/64, error -32
[  202.862004] usb 2-1.2: device descriptor read/64, error -32
[  203.038147] usb 2-1.2: new full-speed USB device number 4 using ehci-pci
[  203.110302] usb 2-1.2: device descriptor read/64, error -32
[  203.286299] usb 2-1.2: device descriptor read/64, error -32
[  203.462417] usb 2-1.2: new full-speed USB device number 5 using ehci-pci
[  203.870488] usb 2-1.2: device not accepting address 5, error -32
[  203.942759] usb 2-1.2: new full-speed USB device number 6 using ehci-pci
[  204.350689] usb 2-1.2: device not accepting address 6, error -32
[  204.350912] hub 2-1:1.0: unable to enumerate USB device on port 2

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-25 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v3.12 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, 
please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as 
Confirmed.


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.12-rc6-saucy/


** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

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  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-25 Thread dcialdella
@Joseph Salisbury,

sorry about this, but how I test the latest upstream kernel

Its a apt-get option ? dpkg ?

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-25 Thread dcialdella
apport information

** Tags added: apport-collected

** Description changed:

  I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard 
install . All run perfect.
  I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER 
appear the /dev/ttysUSB0 device.
  
  In other machines I found inmediatelly a new
  /dev/ttyUSB0
  and all work perfectly.
  
  I see in dmesg, signal that a device is connected
  usb 3-1: new full speed USB device using uhci_and address 3
  
  But in the Asus i7 the device never appear.
  
  I run
  
  #  lsusb
  Bus 008 Device 002: ID 0a5c:217f Broadcom Corp.
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 002 Device 036: ID 2773:0104
  ..
  Bus 002 Device 036: ID 2773:0104
  
  and see others devices (v 1.1, v2 and v3) BUT I don't see the device.
  
  I read near 100 internet pages and Found this
  
  # modprobe pl2303 vendor=0x4348 product=0x5523 --force
  
  And I found it in
  # lsusb
  Bus 003 Device 003: ID 4348:5523 WinChipHead USB-RS 232 adapter with 
Prolifec PL 2303 chipset
  
  But again, i never found the
  /dev/ttysUSB0
  
  I have some dudes:
  * the hardware is HL340, but the module should be usbserial? pl2303? both?
  * i used the --force to load the module, but Iḿ not sure is the right module.
  * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is 
the problem?
  * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ?
+ --- 
+ ApportVersion: 2.12.5-0ubuntu2.1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  dcialdella   2083 F pulseaudio
+  /dev/snd/pcmC0D0p:   dcialdella   2083 F...m pulseaudio
+ DistroRelease: Ubuntu 13.10
+ HibernationDevice: RESUME=UUID=b1259da7-9b8b-4e01-84f2-95335e513696
+ InstallationDate: Installed on 2013-10-21 (3 days ago)
+ InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
+ MachineType: ASUSTeK COMPUTER INC. K55A
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic 
root=UUID=e6442ebc-2400-4df9-b0ed-96fd64a32b85 ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon 
not responding.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-12-generic N/A
+  linux-backports-modules-3.11.0-12-generic  N/A
+  linux-firmware 1.116
+ Tags:  saucy
+ Uname: Linux 3.11.0-12-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ dmi.bios.date: 03/13/2012
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: K55A.204
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: K55A
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvrK55A.204:bd03/13/2012:svnASUSTeKCOMPUTERINC.:pnK55A:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK55A:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: K55A
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1243607/+attachment/3891259/+files/AlsaInfo.txt

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-24 Thread Dave Gilbert
This isn't minicom's problem - most likely kernel (or possibly udev?)

** Package changed: minicom (Ubuntu) = linux (Ubuntu)

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-24 Thread Dave Gilbert
This isn't minicom's problem - most likely kernel (or possibly udev?)

** Package changed: minicom (Ubuntu) = linux (Ubuntu)

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
I change the USB MODE in the BIOS of the notebook.
Now it is in LEGACY MODE.

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
I don't know the right PACKAGE AREA, asorry about it,
Its a USB-SERIAL pl2303 area.
(usb serial and pl2302 are modules)

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
In another notebook with   i686 3.11.0-12-generic it works.-


** Description changed:

  I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard 
install . All run perfect.
  I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER 
appear the /dev/ttysUSB0 device.
  
- In other machines I found inmediatelly a new 
- /dev/ttyUSB0
+ In other machines I found inmediatelly a new
+ /dev/ttyUSB0
  and all work perfectly.
  
  I see in dmesg, signal that a device is connected
- usb 3-1: new full speed USB device using uhci_and address 3
+ usb 3-1: new full speed USB device using uhci_and address 3
  
  But in the Asus i7 the device never appear.
  
  I run
  
- #  lsusb 
- Bus 008 Device 002: ID 0a5c:217f Broadcom Corp. 
+ #  lsusb
+ Bus 008 Device 002: ID 0a5c:217f Broadcom Corp.
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 002 Device 036: ID 2773:0104 
+ Bus 002 Device 036: ID 2773:0104
  ..
- Bus 002 Device 036: ID 2773:0104 
+ Bus 002 Device 036: ID 2773:0104
  
  and see others devices (v 1.1, v2 and v3) BUT I don't see the device.
  
  I read near 100 internet pages and Found this
  
  # modprobe pl2303 vendor=0x4348 product=0x5523 --force
  
  And I found it in
  # lsusb
  Bus 003 Device 003: ID 4348:5523 WinChipHead USB-RS 232 adapter with 
Prolifec PL 2303 chipset
  
  But again, i never found the
- /dev/ttysUSB0
- 
+ /dev/ttysUSB0
  
  I have some dudes:
  * the hardware is HL340, but the module should be usbserial? pl2303? both?
  * i used the --force to load the module, but Iḿ not sure is the right module.
  * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is 
the problem?
  * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ?

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
I don't know the right PACKAGE AREA, asorry about it,
Its a USB-SERIAL pl2303 area.
(usb serial and pl2302 are modules)

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
I change the USB MODE in the BIOS of the notebook.
Now it is in LEGACY MODE.

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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[Bug 1243607] Re: Ubuntu 13.10 pl2303 hl340 64 bits problem

2013-10-23 Thread dcialdella
In another notebook with   i686 3.11.0-12-generic it works.-


** Description changed:

  I installed a fresh Ubuntu 13.10 64 bits in a new Asus I7 A55A. Standard 
install . All run perfect.
  I connect a USB-Serial adapter model HL340, it has pl2303 chip but NEVER 
appear the /dev/ttysUSB0 device.
  
- In other machines I found inmediatelly a new 
- /dev/ttyUSB0
+ In other machines I found inmediatelly a new
+ /dev/ttyUSB0
  and all work perfectly.
  
  I see in dmesg, signal that a device is connected
- usb 3-1: new full speed USB device using uhci_and address 3
+ usb 3-1: new full speed USB device using uhci_and address 3
  
  But in the Asus i7 the device never appear.
  
  I run
  
- #  lsusb 
- Bus 008 Device 002: ID 0a5c:217f Broadcom Corp. 
+ #  lsusb
+ Bus 008 Device 002: ID 0a5c:217f Broadcom Corp.
  Bus 008 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 007 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
- Bus 002 Device 036: ID 2773:0104 
+ Bus 002 Device 036: ID 2773:0104
  ..
- Bus 002 Device 036: ID 2773:0104 
+ Bus 002 Device 036: ID 2773:0104
  
  and see others devices (v 1.1, v2 and v3) BUT I don't see the device.
  
  I read near 100 internet pages and Found this
  
  # modprobe pl2303 vendor=0x4348 product=0x5523 --force
  
  And I found it in
  # lsusb
  Bus 003 Device 003: ID 4348:5523 WinChipHead USB-RS 232 adapter with 
Prolifec PL 2303 chipset
  
  But again, i never found the
- /dev/ttysUSB0
- 
+ /dev/ttysUSB0
  
  I have some dudes:
  * the hardware is HL340, but the module should be usbserial? pl2303? both?
  * i used the --force to load the module, but Iḿ not sure is the right module.
  * In a 32 bits environment it works as /dev/ttysUSB0, may be the 64 bits is 
the problem?
  * Its a very know hardware, but it doesn't work with 13.10 and 10-2013 ?

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Title:
  Ubuntu 13.10 pl2303 hl340 64 bits problem

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