Public bug reported:
After upgrading to 13.10, I am able to print to one network printer, but
not to the other; both are Brother printers, the MFC-j6510DW prints
fine, but the "Brother HL2270DW for CUPS" goes through all the motions,
it even causes the printer to click once as if it is about to print, but
nothing comes out.
Other machines on the network, including one that was also upgraded to
13.10, are able to print to this device, and if I print to file, and
then use ssh to cat the contents of the PDF to lpr on the printer
machine (running 13.04) I can print. But test pages and evince are
unable to print directly.
The MFC-j6510DW printer is on it's own, connected via wifi, but the
HL2270DW is connected to another LAN machine via USB, but this does not
appear to bother any other machines on the LAN.
In the Cups access.log on the printer host, the logs appear fine:
localhost - - [30/Oct/2013:21:04:54 -0400] "POST /printers/HL2270DW HTTP/1.1"
200 306 Create-Job successful-ok
localhost - - [30/Oct/2013:21:04:54 -0400] "POST /printers/HL2270DW HTTP/1.1"
200 21751 Send-Document successful-ok
localhost - radio [30/Oct/2013:21:05:08 -0400] "POST / HTTP/1.1" 200 186
Renew-Subscription successful-ok
localhost - - [30/Oct/2013:21:07:44 -0400] "POST /printers/HL2270DW HTTP/1.1"
200 306 Create-Job successful-ok
localhost - - [30/Oct/2013:21:07:45 -0400] "POST /printers/HL2270DW HTTP/1.1"
200 21170 Send-Document successful-ok
and on the sending machine, the print queue says "sending" and then the
print queue is empty. So all indications are that the document should
print, but nothing comes out of the machine. If I use lpr file.pdf on
this machine, I still see the same Cups access log entries on the
printer host, and the printer still clicks as if to print.
I am using hl2270dwlpr-2.1.0-1.i386.deb and
cupswrapperHL2270DW-2.0.4-2.i386.deb downloaded from Brother's website,
but here again, these drives will produce a PDF file that can be printed
from any other machine, and the other 13.10 machine is also using these
very same drivers from the same deb files!
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: cups 1.7.0~rc1-0ubuntu5
ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
Uname: Linux 3.11.0-12-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.12.5-0ubuntu2.1
Architecture: amd64
CupsErrorLog:
W [30/Oct/2013:07:35:08 -0400] CreateProfile failed:
org.freedesktop.ColorManager.AlreadyExists:profile id 'laser-Gray..' already
exists
E [30/Oct/2013:07:35:08 -0400] Unable to bind socket for address [v1.::1]:631
- Address already in use.
E [30/Oct/2013:07:35:08 -0400] Unable to bind socket for address 127.0.0.1:631
- Address already in use.
Date: Wed Oct 30 21:06:30 2013
InstallationDate: Installed on 2012-04-27 (551 days ago)
InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64
(20120425)
Lpstat:
device for laser: ipp://192.168.10.3:631/printers/HL2270DW
device for MFCJ6510DW: dnssd://Brother%20MFC-J6510DW._ipp._tcp.local/
MachineType: ZaReason STRATA
MarkForUpload: True
Papersize: letter
PpdFiles:
MFCJ6510DW: Brother MFC-J6510DW CUPS
laser: Brother HL2270DW for CUPS
ProcEnviron:
LANGUAGE=en_CA:en
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=en_CA.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic
root=UUID=ab4d27fc-a13d-4bdd-a971-8e647d4c356e ro quiet splash
SourcePackage: cups
UpgradeStatus: Upgraded to saucy on 2013-10-22 (8 days ago)
dmi.bios.date: 08/30/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: Strata
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: STRATA
dmi.board.vendor: ZaReason
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ZaReason
dmi.chassis.version: Chassis Version
dmi.modalias:
dmi:bvnINSYDE:bvrStrata:bd08/30/2011:svnZaReason:pnSTRATA:pvrStrata:rvnZaReason:rnSTRATA:rvrBaseBoardVersion:cvnZaReason:ct10:cvrChassisVersion:
dmi.product.name: STRATA
dmi.product.version: Strata
dmi.sys.vendor: ZaReason
mtime.conffile..etc.cups.cupsd.conf: 2013-04-25T16:12:58.652761
** Affects: cups (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug saucy third-party-packages
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https://bugs.launchpad.net/bugs/1246543
Title:
Ubuntu 13.10 - HL2270DW printer will not print after upgrade
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