[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-09 Thread Maarten Lankhorst
** No longer affects: lightdm (Ubuntu)

** Package changed: xorg-server (Ubuntu) = xserver-xorg-video-intel
(Ubuntu)

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-09 Thread Rob Tongue
Maarten, This actually makes lots of sense.  I had it happen again last
night, and after checking logs, it was indeed Xorg losing control of
direct rendering.  I can move the mouse around the black screen, and
watch the cursor change as it goes over links, and various other things,
and I can still type in whatever window was active I just can't see
any of it.  Even dropping to TTY1, the mouse cursor is still visible,
and keystrokes still get dumped to the active window, even though I
dropped to another tty.   Also I am on Intel hardware.

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-05 Thread Adam Niedling
** Tags removed: needs-upstream-testing
** Tags added: kernel-bug-exists-upstream kernel-bug-exists-upstream-v3.13-rc7

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-05 Thread Adam Niedling
apport information

** Tags added: apport-collected trusty

** Description changed:

  I'm using a freshly installed Ubuntu 13.10. As soon as I click on a
  different user I want to switch to in the gearbox menu I get a black
  screen and nothing else is happening. I'm still able to SSH to that box
  and top does not show any process taking 100% CPU. Alt+sysrq+b is able
  to reboot the system. I had no problem like this with Ubuntu 13.04 on
  the same computer.
  
  WORKAROUND: Disable the nvidia card in the BIOS.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: lightdm 1.8.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Nov  1 17:40:41 2013
  InstallationDate: Installed on 2013-10-30 (2 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
  MarkForUpload: True
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.12.7-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  ubuntu 2816 F pulseaudio
+ CasperVersion: 1.336ubuntu1
+ CurrentDesktop: Unity
+ DistroRelease: Ubuntu 14.04
+ IwConfig:
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ LiveMediaBuild: Ubuntu 14.04 LTS Trusty Tahr - Alpha amd64 (20140105)
+ MachineType: Acer Aspire 5755G
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcFB:
+  0 inteldrmfb
+  1 nouveaufb
+ ProcKernelCmdLine: file=/cdrom/preseed/username.seed boot=casper 
cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 ignore_uuid 
initrd=/casper/initrd.lz quiet splash --
+ ProcVersionSignature: Ubuntu 3.12.0-7.15-generic 3.12.4
+ RelatedPackageVersions:
+  linux-restricted-modules-3.12.0-7-generic N/A
+  linux-backports-modules-3.12.0-7-generic  N/A
+  linux-firmware1.119
+ Tags:  trusty
+ Uname: Linux 3.12.0-7-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ dmi.bios.date: 08/09/2012
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.21
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: JV51_HR
+ dmi.board.vendor: Acer
+ dmi.board.version: Base Board Version
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.21
+ dmi.modalias: 
dmi:bvnAcer:bvrV1.21:bd08/09/2012:svnAcer:pnAspire5755G:pvrV1.21:rvnAcer:rnJV51_HR:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.21:
+ dmi.product.name: Aspire 5755G
+ dmi.product.version: V1.21
+ dmi.sys.vendor: Acer

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1247189/+attachment/3941169/+files/AlsaInfo.txt

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-05 Thread Adam Niedling
BTW: apport-collect gives the following error message: dpkg-query: no
packages found matching linux

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-05 Thread Adam Niedling
Still an issue in today's release of Trusty and upstream kernel
3.13-rc7.

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2014-01-05 Thread Christopher M. Penalver
** Tags added: latest-bios-1.21

** Attachment removed: Here is Xorg log file which contains an error.
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1247189/+attachment/3933825/+files/Xorg.1.log

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-30 Thread Justin Solms
Dear all.

I have the same problem after upgrading from 13.04. Only now I use
ubuntu 13.10 GNOME running GDM.

[Although I had the same problem when I tried unity with lightdm -
History: I was so frustrated I tried Unity (32  64 bit) and now Gnome
all with the same results.]

Ubuntu Gnome 13.10 32-bit.
NVIDIA Corporation GT218M (NVS 3100M/PCIe/SSE2)
3.8.0-34-generic
GDM 3.8.4

I switch user. I have the new user session. I then alt-ctl-f7. I then
have a frozen background-artwork-only graphic screen for the 1st user
session.  No alt-ctl-f1,2,3,4,5,6,7 and so on. I have not yet tested if
I am able to ssh into the machine after it hangs.

Please advise of any additional info or tasks needed. I am currently
away on leave but shall be able to attend to instructions from you re
this matter from 2nd last week Jan'14 onward.

This really affects me allot as I have seperate business and home user
id's and switched allot in 13.04.

Kind regards,
Justin

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-30 Thread Christopher M. Penalver
Justin Solms, thank you for your comment. So your hardware may be tracked, 
could you please file a new report with Ubuntu by executing the following in a 
terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug xorg

For more on this, please read the official Ubuntu documentation:
X.Org Team, Ubuntu Bug Control, and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-28 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: lightdm (Ubuntu)
   Status: New = Confirmed

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-28 Thread Daniel
I am experiencing this issue since I upgraded to 13.10 from 13.04.
No nVidia card but Intel:
Intel Corporation 2nd Generation Core Processor Family Integrated Graphics 
Controller [8086:0116] (rev 09)

The system does not hang. From my experience it just get stuck trying to open a 
new VT.
It fails to switch to the Greeter and a black screen is shown, but you can go 
back to your previous VT (CTRL-ALT-F7) or to a new one (e.g. tty1).

Versions:
lightdm 1.8.4-0ubuntu1  amd64
kernel 3.11.0-14-generic
All packages up-to-date as of 20131228.1000-UTC


WORKAROUND:
The problem solved after updating lightdm to version 1.8.5-0ubuntu1, available 
in saucy-proposed repository.

After the lightdm upgrade I experience some performance issues related
to plugin xfce4-xkb-plugin when switching between users. Seem to be
resolved removing the plugin from all panels.

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Christopher M. Penalver
Adam Niedling, thank you for your comments. Regarding 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1247189/comments/7 :
Are you being serious? It was reported 1,5 months ago. Last activity was 16 
days ago. Do you want me to test the upstream kernel daily or what?

When it was reported, and last activity are not relevant data points
here. I would like you to test the daily release and perform the apport-
collect as previously requested in
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1247189/comments/6
so that your hardware information may be gathered.

This bug affect the latest stable version of Ubuntu and it is still a
bug.

Just to clarify, which one specifically?

What makes you think this is a kernel bug anyway?

As you noted, your Ubuntu freezes completely, which would indicate
either an xorg crash, or kernel call trace. This has yet to be
determined.

 It is not happening if the nVidia card is disabled in the bios.

Thank you for that data point.

Regarding your comments 
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1247189/comments/10 :
I got into an argument with him at bug #131094 and now he's here on a personal 
vendetta. He's just gonna keep asking for irrelevant information until it gets 
so difficult to answer that he can close this bug.

To maintain a respectful atmosphere, please follow the code of conduct -
http://www.ubuntu.com/project/about-ubuntu/conduct . Bug reports are
handled by humans, the majority of whom are volunteers, so please bear
this in mind.

With that noted, please stop with your baseless accusations, and
personal attacks as it's just simply rude, and distracts from getting
bugs resolved. I frankly have better things to do with my time then be
on a personal vandetta. The information is being asked for so that this
report may move forward, and Rob may get his bug fixed. If you want your
report to stall and not be fixed, then continuing to not provide
requested information well within your abilities to do, and be rude to
people, would do this.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

** Description changed:

- I'm using a freshly installed Ubuntu 13.10.
- As soon as I click on a different user I want to switch to in the gearbox 
menu I get a black screen and nothing else is happening. I'm still able to SSH 
to that box and top does not show any process taking 100% CPU. Alt+sysrq+b is 
able to reboot the system.
- I had no problem like this with Ubuntu 13.04 on the same computer.
+ I'm using a freshly installed Ubuntu 13.10. As soon as I click on a
+ different user I want to switch to in the gearbox menu I get a black
+ screen and nothing else is happening. I'm still able to SSH to that box
+ and top does not show any process taking 100% CPU. Alt+sysrq+b is able
+ to reboot the system. I had no problem like this with Ubuntu 13.04 on
+ the same computer.
  
- Update: There is no issue if the nVidia card is disabled in the BIOS and
- I'm using the integrated video card of my i7 CPU.
+ WORKAROUND: Disable the nvidia card in the BIOS.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: lightdm 1.8.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Nov  1 17:40:41 2013
  InstallationDate: Installed on 2013-10-30 (2 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
  MarkForUpload: True
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
Christopher, before I attach all of that, I want to note, that I enabled
prerelease updates on my system, and it pulled in a new version of
kernel, lightdm, and xorg.  I have not had the issue happen since then,
so I am going to assume that this bug was fixed upstream. If it happens
again, I will update this bug with more detail.

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
Nevermind, I just had it happen again.   This is really frustrating, but
apport noticed it as a crash within Xorg.  I will provide additional
info and attach it to THIS bug report.  (why create another one?)

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
Here is Xorg log file which contains an error.

** Attachment added: Here is Xorg log file which contains an error.
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1247189/+attachment/3933825/+files/Xorg.1.log

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
It is not restricted to nvidia devices.

** Package changed: xserver-xorg-video-nouveau (Ubuntu) = xorg-server
(Ubuntu)

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
OK, so this bug is now a security issue, seeing as I just typed my
system password in an IRC chat window.  When this bug just happened to
me, I dropped to TTY1, logged in, did sudo service lightdm restart,
typed password again, and when I got back into my session, it turns out
since I had quassel foregrounded it ALSO put my username and passwords
there.  THIS BUG NEEDS TO BE FIXED NOW!

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-21 Thread Rob Tongue
Christopher, please stop sending me private emails asking me to file a
separate bug, especially when you say things like:

I'm personally not inclined to respond to non-original reporters of a
given bug report, despite them insisting on it's a duplicate, as they
tend not to respect how it's making it harder to triage the report.

WHAT?  So what is the point of Bug Heat, and why would I start
that counter over on a new bug report?  I'm sorry, that makes no sense
to me.

Also, I have checked some activity on other bugs you have commented on,
with the same canned answers.  Triage all the bugs you want, but stop
turning the triage into a nightmare for the bug reporter, to the point
where they give up and close the bug out of sheer aggravation from YOU.
Have you even read the Code of Conduct that you keep linking to?

With that said.  Let me quote the original bug report:

I'm using a freshly installed Ubuntu 13.10. As soon as I click on a
different user I want to switch to in the gearbox menu I get a black
screen and nothing else is happening. I'm still able to SSH to that box
and top does not show any process taking 100% CPU. Alt+sysrq+b is able
to reboot the system. I had no problem like this with Ubuntu 13.04 on
the same computer.

THAT IS THE EXACT SAME THING HAPPENING TO ME.  I will NOT file another
bug on this, as this one is perfectly fine.  I will, however, install
Ubuntu on several different machines that I have laying around, just to
see if it happens on multiple hardware types, and even in virtual
machines.

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-20 Thread Christopher M. Penalver
Adam Niedling, thank you for reporting this bug and helping make Ubuntu
better. This bug was reported a while ago and there hasn't been any
activity in it recently. We were wondering if this is still an issue? If
so, could you please test for this with the latest development release
of Ubuntu? ISO images are available from http://cdimage.ubuntu.com
/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications-Accessories-Terminal), as it will automatically gather
and attach missing debug information to this report:

apport-collect -p linux replace-with-bug-number

If reproducible, could you also please test the latest upstream kernel 
available (rc3, not rc4 as it doesn't have the all necessary files) following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Once you've tested the upstream 
kernel, please comment on which kernel version specifically you tested. If this 
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-v3.13-rc3

This can be done by clicking on the yellow circle with a black pencil icon next 
to the word Tags located at the bottom of the bug description. As well, please 
remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** No longer affects: lightdm (Ubuntu)

** Package changed: xserver-xorg-video-nouveau (Ubuntu) = linux
(Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Undecided = Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

** Changed in: linux (Ubuntu)
   Importance: Medium = Low

** Tags added: needs-kernel-logs needs-upstream-testing regression-
release

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-20 Thread Adam Niedling
Are you being serious? It was reported 1,5 months ago. Last activity was
16 days ago. Do you want me to test the upstream kernel daily or what?

This bug affect the latest stable version of Ubuntu and it is still a
bug.

What makes you think this is a kernel bug anyway? It is not happening if
the nVidia card is disabled in the bios.

** Also affects: xserver-xorg-video-nouveau (Ubuntu)
   Importance: Undecided
   Status: New

** Changed in: xserver-xorg-video-nouveau (Ubuntu)
   Status: New = Confirmed

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Title:
  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-20 Thread Rob Tongue
I am not using any nvidia hardware and I have this exact same issue.  I
believe the bug is within lightdm.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-20 Thread Christopher M. Penalver
Rob Tongue, the computer freezing would indicate either an x crash, or kernel 
call trace, which are both treated under separate reports based on differing 
hardware. Hence, so your hardware may be tracked, could you please file a new 
report by executing the following in a terminal while booted into a Ubuntu 
repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: 
https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: 
https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: 
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-20 Thread Adam Niedling
Rob, don't listen to him. I got into an argument with him at bug #131094
and now he's here on a personal vendetta. He's just gonna keep asking
for irrelevant information until it gets so difficult to answer that he
can close this bug.

Christopher, I don't recognize your authority, leave this bug report alone!
Until someone from Canonical confirms that your activities are valid I don't 
want you to touch this bug report!


** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

** Also affects: lightdm (Ubuntu)
   Importance: Undecided
   Status: New

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  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-12-03 Thread BandD
This bug affects me as well.  No nvidia card however.  Output of lshw
for the display portion is as follows:

description: VGA compatible controller
 product: Xeon E3-1200 v2/3rd Gen Core processor Graphics Controller
 vendor: Intel Corporation
 physical id: 2
 bus info: pci@:00:02.0
 version: 09
 width: 64 bits
 clock: 33MHz
 capabilities: msi pm vga_controller bus_master cap_list rom
 configuration: driver=i915 latency=0
 resources: irq:44 memory:f780-f7bf 
memory:e000-efff ioport:f000(size=64)

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Title:
  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-11-19 Thread Callahan
I found a workaround that works fine for my i5 laptop with nvidia
optimus card.

Install the latest nvidia drivers and reboot. After that the user switch
does work again.

sudo apt-get install nvidia-319 nvidia-settings-319 nvidia-prime

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  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-11-15 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-video-nouveau (Ubuntu)
   Status: New = Confirmed

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  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-11-10 Thread Adam Niedling
** Also affects: xserver-xorg-video-nouveau (Ubuntu)
   Importance: Undecided
   Status: New

** Description changed:

  I'm using a freshly installed Ubuntu 13.10.
  As soon as I click on a different user I want to switch to in the gearbox 
menu I get a black screen and nothing else is happening. I'm still able to SSH 
to that box and top does not show any process taking 100% CPU. Alt+sysrq+b is 
able to reboot the system.
  I had no problem like this with Ubuntu 13.04 on the same computer.
+ 
+ Update: There is no issue if the nVidia card is disabled in the BIOS and
+ I'm using the integrated video card of my i7 CPU.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: lightdm 1.8.2-0ubuntu1
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Nov  1 17:40:41 2013
  InstallationDate: Installed on 2013-10-30 (2 days ago)
  InstallationMedia: Ubuntu 13.10 Saucy Salamander - Release amd64 
(20131016.1)
  MarkForUpload: True
  SourcePackage: lightdm
  UpgradeStatus: No upgrade log present (probably fresh install)

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  [13.10] Ubuntu freezes completely when switching user

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[Bug 1247189] Re: [13.10] Ubuntu freezes completely when switching user

2013-11-03 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: lightdm (Ubuntu)
   Status: New = Confirmed

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  [13.10] Ubuntu freezes completely when switching user

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