[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
** Changed in: gnome-shell (Ubuntu) Status: Incomplete => Won't Fix ** Changed in: ubuntu-gnome Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
Thank you for reporting this bug to Ubuntu. Ubuntu 13.10 (saucy) reached end-of-life on July 17, 2014. See this document for currently supported Ubuntu releases: https://wiki.ubuntu.com/Releases We appreciate that this bug may be old and you might not be interested in discussing it any more. But if you are then please upgrade to the latest Ubuntu version and re-test. ** Changed in: gnome-shell (Ubuntu) Status: Confirmed => Incomplete ** Changed in: ubuntu-gnome Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: gnome-shell (Ubuntu) Status: New = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
** Changed in: ubuntu-gnome Milestone: trusty = None -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
Same issue here and happens every time:
1. User 1 Login, open apps, go idle and screen locks
2. User 2 Login and open apps, go idle and screen locks
3. User 1 Selects 'Switch User' from top panel and screen goes black, mouse
pointer becomes 'X' and no progress
I log into tty1 shell (Alt+Ctrl+Fn+Win+F1 then login as sudoer) and use
the following alias (aptly named 'killer') command in .bashrc and supply
the username to kill all that user's processes:
ps -ef | grep $1 | grep -v grep | awk '{print $2}' | xargs kill -9
Then Alt+F7 and User 1 login prompt is available. Logging in reveals
all previously opened apps in working state.
Working on Dell XPS L421x Ultrabook Core i7 SSD which has both onboard
Intel Graphics and a discrete Nvidia Geforce card with the following
details from lspci and lshw -C video:
LSPCI
00:00.0 Host bridge: Intel Corporation 3rd Gen Core processor DRAM Controller
(rev 09)
00:01.0 PCI bridge: Intel Corporation Xeon E3-1200 v2/3rd Gen Core processor
PCI Express Root Port (rev 09)
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor
Graphics Controller (rev 09)
00:14.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family
USB xHCI Host Controller (rev 04)
00:16.0 Communication controller: Intel Corporation 7 Series/C210 Series
Chipset Family MEI Controller #1 (rev 04)
00:1a.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family
USB Enhanced Host Controller #2 (rev 04)
00:1b.0 Audio device: Intel Corporation 7 Series/C210 Series Chipset Family
High Definition Audio Controller (rev 04)
00:1c.0 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI
Express Root Port 1 (rev c4)
00:1c.2 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI
Express Root Port 3 (rev c4)
00:1c.3 PCI bridge: Intel Corporation 7 Series/C210 Series Chipset Family PCI
Express Root Port 4 (rev c4)
00:1d.0 USB controller: Intel Corporation 7 Series/C210 Series Chipset Family
USB Enhanced Host Controller #1 (rev 04)
00:1f.0 ISA bridge: Intel Corporation HM77 Express Chipset LPC Controller (rev
04)
00:1f.2 SATA controller: Intel Corporation 7 Series Chipset Family 6-port SATA
Controller [AHCI mode] (rev 04)
00:1f.3 SMBus: Intel Corporation 7 Series/C210 Series Chipset Family SMBus
Controller (rev 04)
01:00.0 3D controller: NVIDIA Corporation GF117M [GeForce 610M/710M/820M / GT
620M/625M/630M/720M] (rev a1)
07:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411
PCI Express Gigabit Ethernet Controller (rev 07)
08:00.0 Network controller: Intel Corporation Centrino Advanced-N 6235 (rev 24)
09:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI
Express Card Reader (rev 01)
09:00.1 SD Host controller: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express
Card Reader (rev 01)
LSHW
*-display
description: 3D controller
product: GF117M [GeForce 610M/710M/820M / GT 620M/625M/630M/720M]
vendor: NVIDIA Corporation
physical id: 0
bus info: pci@:01:00.0
version: a1
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list rom
configuration: driver=nouveau latency=0
resources: irq:48 memory:d000-d0ff memory:a000-afff
memory:b000-b1ff ioport:3000(size=128) memory:b200-b207
*-display
description: VGA compatible controller
product: 3rd Gen Core processor Graphics Controller
vendor: Intel Corporation
physical id: 2
bus info: pci@:00:02.0
version: 09
width: 64 bits
clock: 33MHz
capabilities: msi pm vga_controller bus_master cap_list rom
configuration: driver=i915 latency=0
resources: irq:47 memory:d100-d13f memory:c000-cfff
ioport:4000(size=64)
Annoying to say the least but being able to kill the other user session and
restore at least one instance is viable for the time being
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Title:
Gnome-shell desktop is just a white blank screen after switching users
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[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
so backporting the following patch to saucy, would probably fix the crash: https://git.gnome.org/browse/cogl/commit/?h=cogl-1.16id=64aa6092ce3413537f5e34807031e25eaaab5a21 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
** Description changed: Whenever I use GDM as greeter and select Switch user from the menu, my desktop is left with only a white blank, no lock screen, nothing. ProblemType: Bug DistroRelease: Ubuntu 13.10 Package: gnome-shell 3.8.4-0ubuntu5 ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4 Uname: Linux 3.11.0-18-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.12.5-0ubuntu2.2 Architecture: amd64 Date: Tue Mar 25 17:29:32 2014 DisplayManager: gdm InstallationDate: Installed on 2013-04-30 (328 days ago) InstallationMedia: Ubuntu 13.04 Raring Ringtail - Release amd64 (20130424) MarkForUpload: True SourcePackage: gnome-shell UpgradeStatus: Upgraded to saucy on 2013-10-21 (155 days ago) + + Way to reproduce, you have to use Nvidia proprietary drivers (version + 319, 331) and GDM: + + 1) Log in as user1 + 2) Switch users + + at this point I usually already have a non-working desktop, but if not: + + 3) Log in as User2 + 4) Switch back to User1 + + It might take more than one user switching, but at least for me, + eventually it will result in non-working desktops for both users. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
And unfortunately I am having trouble getting the backtrace, as the breakpoint is met when I put my mouse over the menu and I am unable to even open the menu. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
** Changed in: gnome-shell Status: Unknown = Confirmed ** Changed in: gnome-shell Importance: Unknown = Critical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
So, way to reproduce this: 1. Log in as User1 2. Select Switch user from menu 3. Log in as User2 4. Select Switch user again 5. The User1 gnome-shell (and most probably User2 too) have crashed. I have noticed that sometimes it might take two user switchings for this to occur, but usually just one is enough. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
seems gnome-shell is crashing trying to create cogl framebuffer (gnome-shell:8148): Cogl-ERROR **: Failed to create an OpenGL framebuffer object What graphics card and driver are you using? ** Also affects: ubuntu-gnome Importance: Undecided Status: New ** Changed in: ubuntu-gnome Milestone: None = trusty -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-gnome/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
Nvidia GT 430, happens at least with nvidia proprietary drivers 319.32 and 331.20. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu-gnome/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
** Bug watch added: GNOME Bug Tracker #703174 https://bugzilla.gnome.org/show_bug.cgi?id=703174 ** Also affects: gnome-shell via https://bugzilla.gnome.org/show_bug.cgi?id=703174 Importance: Unknown Status: Unknown -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1297383] Re: Gnome-shell desktop is just a white blank screen after switching users
Pekka, can you try and get a backtrace? First install -dbg packages for cogl, gjs, gnome-shell libglib Switch to a VT (or login with ssh from another computer) then run sudo gdb attach -pid `pidof gnome-shell` b _cogl_set_error c Now go back to you gnome-shell session and try to switch users finally back to the VT and type into gdb the following: set logging file cogl.log set logging on t a a bt set logging off -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1297383 Title: Gnome-shell desktop is just a white blank screen after switching users To manage notifications about this bug go to: https://bugs.launchpad.net/gnome-shell/+bug/1297383/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
