[Bug 1352379] Re: Network broken after resume

2014-10-28 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete = Expired

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[Bug 1352379] Re: Network broken after resume

2014-08-29 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Status: Triaged = Incomplete

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[Bug 1352379] Re: Network broken after resume

2014-08-20 Thread Joseph Salisbury
Actually the 3.13.11.6 kernel is now published.  It would be best to
test that:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.6-trusty/

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[Bug 1352379] Re: Network broken after resume

2014-08-11 Thread Joseph Salisbury
Hi Jaap,

I can assist you with the reverse bisect to find the commit that fixes
this.  Can you first test the latest upstread 3.13 kernel to see if the
fix already made it to stable?  It can be downloaded from:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.13.11.5-trusty/

** Tags added: performing-bisect

** Changed in: linux (Ubuntu)
   Status: Confirmed = Triaged

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[Bug 1352379] Re: Network broken after resume

2014-08-08 Thread Jaap van Ginkel
Hi Cristopher

As Jeroen might be less available the comming weeks I will try to debug
this

I will test with the latest upstream kernel as soon as I have physical
access to this type of machine

The issue affects 44 Dell 7010ś that werre bought with Ubuntu as
installed OS.

As such it affects at least 44 users :-)

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[Bug 1352379] Re: Network broken after resume

2014-08-08 Thread Jaap van Ginkel
Upstream kernel seems to fix it,  When comming back from resume there is an 
added glitch of the screen, but networking works right away

Kernel version tested:

Linux os3-OptiPlex-7010 3.16.0-999-generic #201408080205 SMP Fri Aug 8
06:06:19 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux


** Tags added: kernel-fixed-upstream kernel-fixed-upstream-3.16

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1352379] Re: Network broken after resume

2014-08-08 Thread Christopher M. Penalver
Jaap van Ginkel, thank you for performing the requested test. The next
step is to fully reverse commit bisect the kernel in order to identify
the fix commit. Could you please do this following
https://wiki.ubuntu.com/Kernel/KernelBisection#How_do_I_reverse_bisect_the_upstream_kernel.3F
?

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[Bug 1352379] Re: Network broken after resume

2014-08-07 Thread Jeroen van der Ham
The first time it takes 60 seconds to log in, and it seems that
networking is broken during that time.

Subsequent logins take only three seconds, and also see almost no
downtime in networking.

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[Bug 1352379] Re: Network broken after resume

2014-08-07 Thread Christopher M. Penalver
Jeroen van der Ham, to further clarify, before the BIOS update, on
resume from first suspend, networking is not working until restarted.
However, after the BIOS update, on resume from first suspend, you would
have to wait ~60 seconds but can ultimately log in with functional
networking. Correct?

As well, would hibernating provide a WORKAROUND?

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[Bug 1352379] Re: Network broken after resume

2014-08-07 Thread Jeroen van der Ham
Yes, it takes roughly 60 seconds before networking is started.
Hibernation would not be an option for us, the hardware is capable of
resuming, and the subsequent attempts show that it should be able to do
so quickly.

Attached is a log again of login, suspend, and resume cycles.

16:02:27 the machine goes out of suspend
16:03:26 sends a DHCP request
16:04:18 machine is put back into suspend
16:04:26 machine resumes
16:04:30 sends a DHCP request

There is almost a full minute between the first resume and the DHCP
request being sent out. In a subsequent resume there is only 4 seconds.

The latter is the behaviour that we want consistently. I do not see why
this is not possible.

** Attachment added: desktop-syslog
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4172024/+files/desktop-syslog

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[Bug 1352379] Re: Network broken after resume

2014-08-07 Thread Jeroen van der Ham
Just a note, I'm not 100% certain that it was completely broken before
the bios update. It could very well be that it had the same 60 second
delay. Then again, that long a delay means broken in my eyes anyway. No
user is going to wait that long to log back in every time his system
suspends.

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[Bug 1352379] Re: Network broken after resume

2014-08-07 Thread Christopher M. Penalver
Jeroen van der Ham, since you cannot confirm the issue has changed after
the BIOS update, the scope of this report will change to what is
confirmable, a 60 second delay in logging in after a first suspend.

Hence, could you please test the latest upstream kernel available from the very 
top line at the top of the page (not the daily folder) following 
https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional 
upstream developers to examine the issue. Once you've tested the upstream 
kernel, please comment on which kernel version specifically you tested. If this 
bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For 
example:
kernel-fixed-upstream-3.16

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

- We use Dell Optiplex 7010 machines in our student lab. These machines
- are capable of suspending and resuming, so that we don't waste power
- during the night. In our lab we also use LDAP authentication for the
- students. The problem is that networking is disabled once the machine is
- resumed after a suspend. Because of the LDAP authentication, networking
- is required for authentication, thus we cannot login to the machine
- after a suspend. A work-around to restart network-manager is therefor
- not an option.
+ After a first suspend, it takes ~60 seconds for one to be able to login. We 
use Dell Optiplex 7010 machines in our student lab. Because of the LDAP 
authentication, networking is required for authentication. So, restarting 
network-manager is not an option. I have tried numerous things, such as 
creating a file /etc/pm/config.d/network-resume with the content:
+ SUSPEND_MODULE=e1000e
  
- I have tried numerous things, 
- * creating a file /etc/pm/config.d/network-resume with the content 
SUSPEND_MODULE=e1000e
+ However, this seems to break the suspend functionality. When manually
+ entering suspend it goes directly to the lock screen.
  
- Outcome: This seems to break the suspend functionality. When manually
- entering suspend it goes directly to the lock screen. The networking
- is still disabled, so I cannot log in.
- 
- * creating a file /etc/pm/sleep.d/network-resume with
- 
-  #!/bin/sh
+ I also tried creating a file /etc/pm/sleep.d/network-resume with:
+  #!/bin/sh
  
  case ${1} in
-   resume|thaw)
-   nmcli nm sleep false
-   ;;
+  resume|thaw)
+  nmcli nm sleep false
+   ;;
  esac
  
- Outcome: Manually suspending works, resume only works when pressing the
- power button. Once resumed the networking is still disabled, and thus I
- cannot log in.
- 
+ Once resumed networking is disabled, and thus I cannot log in.
  
  * creating a file in /etc/pm/sleep.d with
  
  #!/bin/sh
  
  case ${1} in
- resume|thaw)
- restart network-manager
- ;;
+ resume|thaw)
+ restart network-manager
+ ;;
  esac
  
- Outcome: Manually suspending works, resume only works when pressing the power 
button. Once resumed the networking is still disabled, and thus I cannot log 
in. After about a full minute networking is restored and I can log in.
- --- 
+ Outcome: Manually suspending works, resume only works when pressing the
+ power button. Once resumed the networking is still disabled, and thus I
+ cannot log in. After about a full minute networking is restored and I
+ can log in.
+ 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  lightdm1285 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  lightdm1285 F pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=5f5a9253-499b-4d0a-a0ea-903335a5222f
  InstallationDate: Installed on 2014-07-08 (27 days ago)
  InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
  IwConfig:
-  eth0  no wireless extensions.
-  
-  lono wireless extensions.
+  eth0  no wireless extensions.
+ 
+  lono wireless extensions.
  MachineType: Dell Inc. OptiPlex 7010
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session 

[Bug 1352379] Re: Network broken after resume

2014-08-06 Thread Jeroen van der Ham
We have upgraded the BIOS of the machine:

# sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date
A18
04/30/2014

We now find that after a reboot, the first suspend and resume cycle
takes long: after pressing enter in the password screen it takes about
60 seconds to either log that the password is incorrect or that the
system logs in.

Every subsequent suspend/resume cycle after that is just a couple of
seconds.

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[Bug 1352379] Re: Network broken after resume

2014-08-06 Thread Christopher M. Penalver
Jeroen van der Ham, just to clarify is your network broken after either
the first or subsequent resumes?

** Tags removed: bios-outdated-a18
** Tags added: latest-bios-a18

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[Bug 1352379] Re: Network broken after resume

2014-08-05 Thread Christopher M. Penalver
Jeroen van der Ham, thank you for reporting this and helping make Ubuntu 
better. As per 
http://www.dell.com/support/home/us/en/04/product-support/product/optiplex-7010/drivers
 an update to your BIOS is available (A18). If you update to this following 
https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report. As well, you don't have to create a new
bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Attachment removed: lspci-vnvn.log
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169575/+files/lspci-vnvn.log

** Attachment removed: version.log
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169576/+files/version.log

** Tags added: bios-outdated-a18

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1352379] Re: Network broken after resume

2014-08-04 Thread Jeroen van der Ham
** Attachment added: version.log
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1352379/+attachment/4169576/+files/version.log

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[Bug 1352379] Re: Network broken after resume

2014-08-04 Thread Jeroen van der Ham
apport information

** Tags added: apport-collected trusty

** Description changed:

  We use Dell Optiplex 7010 machines in our student lab. These machines
  are capable of suspending and resuming, so that we don't waste power
  during the night. In our lab we also use LDAP authentication for the
  students. The problem is that networking is disabled once the machine is
  resumed after a suspend. Because of the LDAP authentication, networking
  is required for authentication, thus we cannot login to the machine
  after a suspend. A work-around to restart network-manager is therefor
  not an option.
  
  I have tried numerous things, 
  * creating a file /etc/pm/config.d/network-resume with the content 
SUSPEND_MODULE=e1000e
  
  Outcome: This seems to break the suspend functionality. When manually
  entering suspend it goes directly to the lock screen. The networking
  is still disabled, so I cannot log in.
  
  * creating a file /etc/pm/sleep.d/network-resume with
  
   #!/bin/sh
  
  case ${1} in
resume|thaw)
nmcli nm sleep false
;;
  esac
  
  Outcome: Manually suspending works, resume only works when pressing the
  power button. Once resumed the networking is still disabled, and thus I
  cannot log in.
  
  
  * creating a file in /etc/pm/sleep.d with
  
  #!/bin/sh
  
  case ${1} in
  resume|thaw)
  restart network-manager
  ;;
  esac
  
- Outcome: Manually suspending works, resume only works when pressing the
- power button. Once resumed the networking is still disabled, and thus I
- cannot log in. After about a full minute networking is restored and I
- can log in.
+ Outcome: Manually suspending works, resume only works when pressing the power 
button. Once resumed the networking is still disabled, and thus I cannot log 
in. After about a full minute networking is restored and I can log in.
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3.2
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  lightdm1285 F pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=5f5a9253-499b-4d0a-a0ea-903335a5222f
+ InstallationDate: Installed on 2014-07-08 (27 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS Trusty Tahr - Release amd64 (20140417)
+ IwConfig:
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ MachineType: Dell Inc. OptiPlex 7010
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-30-generic.efi.signed 
root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-30.55-generic 3.13.11.2
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No 
PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-30-generic N/A
+  linux-backports-modules-3.13.0-30-generic  N/A
+  linux-firmware 1.127.4
+ RfKill:
+  
+ Tags:  trusty
+ Uname: Linux 3.13.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 03/25/2013
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A13
+ dmi.board.name: 0MN1TX
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A01
+ dmi.chassis.type: 16
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: 
dmi:bvnDellInc.:bvrA13:bd03/25/2013:svnDellInc.:pnOptiPlex7010:pvr01:rvnDellInc.:rn0MN1TX:rvrA01:cvnDellInc.:ct16:cvr:
+ dmi.product.name: OptiPlex 7010
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1352379/+attachment/4169650/+files/AlsaInfo.txt

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[Bug 1352379] Re: Network broken after resume

2014-08-04 Thread Jeroen van der Ham
** Changed in: linux (Ubuntu)
   Status: Incomplete = New

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