[Bug 1391674] Re: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O
Halvor Lyche Strandvoll, it will help immensely if you filed a new report with the Ubuntu repository kernel (not mainline/upstream) via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O
Any progress on this, i know a lot of users still is experiencing this bug. ** Changed in: linux (Ubuntu) Status: Expired => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: "Reset adapter unexpectedly" - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
gianfilippo, the next step is to fully commit bisect from kernel 3.5 to 3.13 in order to identify the last good kernel commit, followed immediately by the first bad one. This will allow for a more expedited analysis of the root cause of your issue. Could you please do this following https://wiki.ubuntu.com/Kernel/KernelBisection ? Please note, finding adjacent kernel versions is not fully commit bisecting. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Tags added: needs-bisect regression-release ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
On a side note: the issue doesn't happen using old kernel version linux- image-3.5.0-45-generic_3.5.0-45.68~precise1 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
I switched my 3 Supermicro X9SCL/X9SCM servers to 3.19.0-031900rc6-generic and the issue is repeating again under heavy I/O (during backups on DRBD-backed xen guests). The issue happens on all the servers. Feb 1 00:47:55 hostname kernel: [179433.583173] e1000e :00:19.0 eth1: Detected Hardware Unit Hang: Feb 1 00:47:55 hostname kernel: [179433.583173] TDH 7c Feb 1 00:47:55 hostname kernel: [179433.583173] TDT 89 Feb 1 00:47:55 hostname kernel: [179433.583173] next_to_use 89 Feb 1 00:47:55 hostname kernel: [179433.583173] next_to_clean7a Feb 1 00:47:55 hostname kernel: [179433.583173] buffer_info[next_to_clean]: Feb 1 00:47:55 hostname kernel: [179433.583173] time_stamp 102ab4e95 Feb 1 00:47:55 hostname kernel: [179433.583173] next_to_watch7c Feb 1 00:47:55 hostname kernel: [179433.583173] jiffies 102ab5089 Feb 1 00:47:55 hostname kernel: [179433.583173] next_to_watch.status 0 Feb 1 00:47:55 hostname kernel: [179433.583173] MAC Status 40080183 Feb 1 00:47:55 hostname kernel: [179433.583173] PHY Status 796d Feb 1 00:47:55 hostname kernel: [179433.583173] PHY 1000BASE-T Status 3800 Feb 1 00:47:55 hostname kernel: [179433.583173] PHY Extended Status3000 Feb 1 00:47:55 hostname kernel: [179433.583173] PCI Status 10 uname -a Linux hostname 3.19.0-031900rc6-generic #201501261152 SMP Mon Jan 26 16:53:27 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux ** Tags added: kernel-bug-exists-upstream kernel-bug-exists- upstream-3.19-rc6 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
Hello Cristopher, I have managed to update the firmware of all the servers. The issue is still happening: # dmidecode -s bios-version sudo dmidecode -s bios-release-date 2.10 01/09/2014 # uname -a Linux hostname 3.13.0-44-generic #73-Ubuntu SMP Tue Dec 16 00:22:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux After starting an high bandwidth load (backups): [95407.726267] e1000e :00:19.0 eth1: Detected Hardware Unit Hang: [95407.726267] TDH 0 [95407.726267] TDT 1 [95407.726267] next_to_use 1 [95407.726267] next_to_clean0 [95407.726267] buffer_info[next_to_clean]: [95407.726267] time_stamp 1016abfd3 [95407.726267] next_to_watch0 [95407.726267] jiffies 1016ac6eb [95407.726267] next_to_watch.status 0 [95407.726267] MAC Status 40080183 [95407.726267] PHY Status 796d [95407.726267] PHY 1000BASE-T Status 3800 [95407.726267] PHY Extended Status3000 [95407.726267] PCI Status 10 [95409.726297] e1000e :00:19.0 eth1: Detected Hardware Unit Hang: [95409.726297] TDH 0 [95409.726297] TDT 1 [95409.726297] next_to_use 1 [95409.726297] next_to_clean0 [95409.726297] buffer_info[next_to_clean]: [95409.726297] time_stamp 1016abfd3 [95409.726297] next_to_watch0 [95409.726297] jiffies 1016ac8df [95409.726297] next_to_watch.status 0 [95409.726297] MAC Status 40080183 [95409.726297] PHY Status 796d [95409.726297] PHY 1000BASE-T Status 3800 [95409.726297] PHY Extended Status3000 [95409.726297] PCI Status 10 [95409.729969] e1000e :00:19.0 eth1: Reset adapter unexpectedly ** Changed in: linux (Ubuntu) Status: Expired = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
gianfilippo, could you please test the latest upstream kernel available from the very top line at the top of the page (the release names are irrelevant for testing, and please do not test the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. If the test did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description: kernel-fixed-upstream kernel-fixed-upstream-3.XY-rcZ Where XY and Z are numbers corresponding to the kernel version. If the mainline kernel does not fix this bug, please add the following tags: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.XY-rcZ Once testing of the upstream kernel is complete, please mark this bug's Status as Confirmed. Please let us know your results. Thank you for your understanding. ** Tags added: latest-bios-2.10 ** Changed in: linux (Ubuntu) Importance: Low = High ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1391674] Re: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O
gianfilippo, thank you for reporting this and helping make Ubuntu better. As per http://www.supermicro.com/support/resources/results.aspx an update to your BIOS is available (2.1). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, then please mark this report Status Confirmed. Thank you for your understanding. ** Changed in: linux (Ubuntu) Importance: Undecided = Low ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1391674 Title: Reset adapter unexpectedly - NIC hangs using e1000e driver under average I/O To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1391674/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
