[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-13 Thread Lars Hansson
I should probably add that suspend/resume worked just fine in 13.10 with
this laptop.

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Title:
  [HP 14 Notebook PC] Can't resume from suspend state

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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-13 Thread Lars Hansson
Hi Christopher,
I updated the BIOS to F.18 but it doesn't change anything. Suspend/resume still 
behaves as stated above. I also tried with the Nouveau driver but the result is 
similar; on resume you get the graphical login screen (at least) but it does 
not accept any input (keyboard or mouse) and it's not possible to switch to VT1.

The output of sudo dmidecode -s bios-version  sudo dmidecode -s 
bios-release-date is:
F.18
09/04/2014


** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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Title:
  [HP 14 Notebook PC] Can't resume from suspend state

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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-13 Thread Christopher M. Penalver
Lars Hansson, could you please test the latest upstream kernel available
from the very top line at the top of the page (the release names are
irrelevant for testing, and please do not test the daily folder)
following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow
additional upstream developers to examine the issue.

If the test did not allow you to test to the issue (ex. you couldn't boot into 
the OS) please make a comment in your report about this, and continue to test 
the next most recent kernel version until you can test to the issue. Once 
you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this bug is fixed in the mainline kernel, please 
add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested exactly 
shown as:
kernel-fixed-upstream-3.18-rc4

This can be done by clicking on the yellow circle with a black pencil
icon next to the word Tags located at the bottom of the bug description.

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags removed: bios-outdated-f.18
** Tags added: latest-bios-f.18

** Summary changed:

- [HP 14 Notebook PC] Can't resume from suspend state
+ [HP 14-d004tx Notebook PC] Can't resume from suspend state

** Tags added: regression-release

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

** Changed in: linux (Ubuntu)
   Importance: Low = Medium

** Description changed:

- Ubuntu version: 14.10
- Video: Intel HD 4000+Nvidia GeForce 820M
+ In Utopic my laptop can suspend but upon resume all that is seen is a
+ black screen with an underline cursor in the top left corner. While it
+ is possible to switch to VT1, switching back to VT7 causes the laptop to
+ stop responding to input. With nouveau, while on resume you get the
+ graphical login screen, it does not accept any keyboard or mouse input.
  
- Expected: Laptop can successfully suspend and resume.
- 
- What actually happen: Laptop can suspend but upon resume all that is
- seen is a black screen with an underline cursor in the top left corner.
- It is possible to switch  to VT1 but if you try to switch back to VT7
- the laptop stops responding to input.
+ Suspend worked fine in 13.10.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: linux-image-3.16.0-24-generic 3.16.0-24.32
  ProcVersionSignature: Ubuntu 3.16.0-24.32-generic 3.16.4
  Uname: Linux 3.16.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
-  USERPID ACCESS COMMAND
-  /dev/snd/controlC0:  lars   2398 F pulseaudio
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC0:  lars   2398 F pulseaudio
  CurrentDesktop: Unity
  Date: Wed Nov 12 14:26:57 2014
  HibernationDevice: RESUME=UUID=5a554079-ba87-4a30-95af-c2c9b60ed506
  InstallationDate: Installed on 2014-11-09 (2 days ago)
  InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1)
  MachineType: Hewlett-Packard HP 14 Notebook PC
  ProcEnviron:
-  LANGUAGE=en_PH:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=set
-  LANG=en_PH.UTF-8
-  SHELL=/bin/bash
+  LANGUAGE=en_PH:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=set
+  LANG=en_PH.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-24-generic.efi.signed 
root=UUID=0c322239-684b-4a1e-b2b5-d5ce8fe0cedd ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-24-generic N/A
-  linux-backports-modules-3.16.0-24-generic  N/A
-  linux-firmware 1.138
+  linux-restricted-modules-3.16.0-24-generic N/A
+  linux-backports-modules-3.16.0-24-generic  N/A
+  linux-firmware 1.138
  RfKill:
-  0: phy0: Wireless LAN
-   Soft blocked: no
-   Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/28/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.08
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 21BB
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 39.15
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: 
dmi:bvnInsyde:bvrF.08:bd11/28/2013:svnHewlett-Packard:pnHP14NotebookPC:pvr097610405F1610180:rvnHewlett-Packard:rn21BB:rvr39.15:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP 14 Notebook PC
  dmi.product.version: 097610405F1610180
  dmi.sys.vendor: 

[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-12 Thread Lars Hansson
Model number: 14-d004TX

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Title:
  [HP 14 Notebook PC] Can't resume from suspend state

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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-12 Thread Christopher M. Penalver
Lars Hansson, as per 
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158lc=encc=usdlc=ensw_lang=product=6753960#N7511
 an update to your BIOS is available (F.18). If you update to this following 
https://help.ubuntu.com/community/BIOSUpdate does it change anything?  If it 
doesn't, could you please both specify what happened, and provide the output of 
the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, then please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.18

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Title:
  [HP 14 Notebook PC] Can't resume from suspend state

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[Bug 1391744] Re: [HP 14 Notebook PC] Can't resume from suspend state

2014-11-11 Thread Christopher M. Penalver
Lars Hansson, thank you for reporting this and helping make Ubuntu
better. Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description)?

** Changed in: linux (Ubuntu)
   Importance: Undecided = Low

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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Title:
  [HP 14 Notebook PC] Can't resume from suspend state

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