[Bug 1406428] Re: Dell XPS L502X Freezes
[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete = Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1406428 Title: Dell XPS L502X Freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406428/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1406428] Re: Dell XPS L502X Freezes
Sergio Del Valle, could you please capture the crash following https://help.ubuntu.com/community/DebuggingSystemCrash ? You are looking for either a kernel call trace, or a xorg backtrace to show up in the log to attach. ** Tags removed: bios-outdated-a12 ** Tags added: latest-bios-a12 ** Description changed: Not always using the same app, but this has happened 3 times now in the same day, just the day I installed the 14.10 version. It was working just fine with 12.04. + + WORKAROUND: Ctrl + Alt + F2, Ctrl + Alt + F7. ProblemType: Bug DistroRelease: Ubuntu 14.10 Package: linux-image-3.16.0-28-generic 3.16.0-28.38 ProcVersionSignature: Ubuntu 3.16.0-28.38-generic 3.16.7-ckt1 Uname: Linux 3.16.0-28-generic x86_64 NonfreeKernelModules: nvidia ApportVersion: 2.14.7-0ubuntu8 Architecture: amd64 AudioDevicesInUse: - USERPID ACCESS COMMAND - /dev/snd/controlC0: sergio 2291 F pulseaudio + USERPID ACCESS COMMAND + /dev/snd/controlC0: sergio 2291 F pulseaudio CurrentDesktop: Unity Date: Mon Dec 29 18:28:28 2014 HibernationDevice: RESUME=UUID=64548d54-5991-4594-8d97-9631cca505cf InstallationDate: Installed on 2014-12-29 (0 days ago) InstallationMedia: Ubuntu 14.10 Utopic Unicorn - Release amd64 (20141022.1) MachineType: Dell Inc. Dell System XPS L502X ProcFB: 0 inteldrmfb ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-28-generic root=UUID=fb1daeaa-7006-4b19-a99d-fd4599b9ebf4 ro quiet splash RelatedPackageVersions: - linux-restricted-modules-3.16.0-28-generic N/A - linux-backports-modules-3.16.0-28-generic N/A - linux-firmware 1.138 + linux-restricted-modules-3.16.0-28-generic N/A + linux-backports-modules-3.16.0-28-generic N/A + linux-firmware 1.138 SourcePackage: linux UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 01/13/2012 dmi.bios.vendor: Dell Inc. dmi.bios.version: A09 dmi.board.name: 0YR8NN dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 8 dmi.chassis.vendor: Dell Inc. dmi.chassis.version: 0.1 dmi.modalias: dmi:bvnDellInc.:bvrA09:bd01/13/2012:svnDellInc.:pnDellSystemXPSL502X:pvr:rvnDellInc.:rn0YR8NN:rvrA00:cvnDellInc.:ct8:cvr0.1: dmi.product.name: Dell System XPS L502X dmi.sys.vendor: Dell Inc. ** Tags added: regression-release ** Changed in: linux (Ubuntu) Importance: Critical = High ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1406428 Title: Dell XPS L502X Freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406428/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1406428] Re: Dell XPS L502X Freezes
I updated the BIOS as pointed, and was working fine, but after a while it froze again. Here's the output of the command supplied: A12 09/07/2012 I didn't reboot the laptop this time, just switched to a terminal session, with Ctrl + Alt + F2, and then switched back to the GUI session, and this was enough to get the system responding again. ** Changed in: linux (Ubuntu) Status: Incomplete = Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1406428 Title: Dell XPS L502X Freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406428/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1406428] Re: Dell XPS L502X Freezes
** Changed in: linux (Ubuntu) Importance: Undecided = Critical -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1406428 Title: Dell XPS L502X Freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406428/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1406428] Re: Dell XPS L502X Freezes
Sergio Del Valle, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/xps-l502x/drivers an update to your computer's buggy and outdated BIOS is available (A12). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command: sudo dmidecode -s bios-version sudo dmidecode -s bios-release-date For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, and the information above is provided, then please mark this report Status Confirmed. Thank you for your understanding. ** Tags added: bios-outdated-a12 ** Changed in: linux (Ubuntu) Status: Confirmed = Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1406428 Title: Dell XPS L502X Freezes To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1406428/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
