[Bug 1418295] Re: Black screen after resuming from suspend

2016-01-20 Thread Launchpad Bug Tracker
[Expired for xserver-xorg-video-intel (Ubuntu) because there has been no
activity for 60 days.]

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: Incomplete => Expired

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-11-21 Thread Kai Petzke
@Christopher:
I've filed a complete bug report from the command line for another issue, that 
I have with suspend / resume as Bug #1517950. Do you already have the required 
information there or do you need more data?

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-11-19 Thread Christopher M. Penalver
Kai Petzke, it will help immensely if you filed a new report via a terminal:
ubuntu-bug linux

Please feel free to subscribe me to it.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-11-19 Thread Kai Petzke
I have this same problem sometimes with Kubuntu 15.10 on a Lenovo Yoga 2
13.3 on resume from suspend-to-RAM. In that frozen state, I cannot swap
to VT-1 though, with Kubuntu. So I just see a black screen with a frozen
mouse pointer. This happens once in every 10 to 20 resumes.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-11-19 Thread Kai Petzke
I don't know, if this one helps, or is even a correct additional info: I
believe, that this freeze here (blank screen with just mouse pointer)
happens, when I touch the touchscreen during the initial parts of the
resume process. I've learned to keep my fingers off the screen directly
after resume, and it seems, that since then, this problem has been less
often.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-09-27 Thread Christopher M. Penalver
Jeremy Jongsma, thank you for reporting this bug to Ubuntu. Utopic reached EOL 
on July 23, 2015.
See this document for currently supported Ubuntu releases: 
https://wiki.ubuntu.com/Releases

Is this reproducible in a supported release?

** Project changed: xserver-xorg-video-intel => xserver-xorg-video-intel
(Ubuntu)

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: New => Incomplete

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided => Low

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-09-27 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: New => Confirmed

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-09-27 Thread Christopher M. Penalver
** Tags removed: asked-to-upstream
** Tags added: bios-outdated-76cn43ww

** No longer affects: xserver-xorg-video-intel (Ubuntu)

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-05-02 Thread Hans Korstens
And strike that ^ , just had my first black screen on 15.04 too.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-05-01 Thread Hans Korstens
It's not a proper solution, but upgrading to Ubuntu 15.04 might help.
I've upgraded (in place) more than a week ago, and haven't seen the
black-screen-on-resume issue yet on my Lenovo Y2P.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-04-15 Thread goaspy
I've created a script to switch to VT1 and back, made it executable,
made it so it doesn't ask for password, then I've assigned a keyboard
shortcut to run 'sudo my_script'.

#! /bin/bash
# fix black screen

gvt=$(fgconsole)

chvt 1;
sleep 2;
chvt $gvt

exit 0

I can run this on my HTPC with the press of a button on the remote.

This works most of the times, and when this is not working I have a
second script that restarts mdm.

At least I don't have to worry about unsaved data, this is only an
entertainment environment.

Now my wife can use the system :)

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-03-30 Thread Nikke
Yes, voodoo is a good description of the workarounds I use to get back
to a semi-usable desktop (mainly to be able to save any work).

I usually switch to a VT and issue permutations of the following commands (some 
combination often, but not always, works):
$ killall -9 unity
$ unity --replace
$ killall -9 unity-panel-service
$ xrandr --display :0.0 -q
$ xrandr --display :0.0 --auto

/N

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-03-30 Thread Hans Korstens
For me killing unity-panel-service as a last resort doesn't work (anymore). 
I am sometimes, but not always, lucky by preforming these voodoo steps:
1) switch to a VT (text terminal, e.g. CTRL-ALT-F1), log in and type startx. 
2) It starts another X session, and asks for a password (authentication is 
required to change your own userdata). Just press ESC a few times, and you end 
up with an empty, unusable desktop. You can't do much here. 
3) Now switch back to the VT  (again CTRL-ALT-F1) and press CTRL-C, which kills 
the new X session. 
4) press CTRL-ALT-F7 to switch back to the original (black-screen) X session, 
which hopefully snapped out of blackness by the above steps.

This bug is causing data loss much of the time, as it prevents accessing
all your open apps and documents after suspending/resuming.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-03-28 Thread Hans Korstens
As a follower and affected user by this bug, the workflow is unclear to
me. Is Jeremy Jongsma asked to file a report upstream, or Job as
assignee?

In the meantime the importance has been reduced from critical to medium,
and status from confirmed to incomplete. These changes in status
probably means it will go down in priority and become more elusive,
despite Jeremy having provided all sorts of logs and info.

I'd be willing to do additional testing/logging if needed.

So: who's got the ball on this issue?

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-03-21 Thread Alberto Salvia Novella
Please.
  1. Report to https://bugs.freedesktop.org/.
  2. Paste the new report URL here.
  3. Set this bug status back to confirmed.

Thank you.

** Changed in: xserver-xorg-video-intel (Ubuntu)
 Assignee: job (jeppekdahl) = (unassigned)

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Critical = Medium

** Also affects: xserver-xorg-video-intel
   Importance: Undecided
   Status: New

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: Confirmed = Incomplete

** Tags added: asked-to-upstream

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-22 Thread job
** Changed in: xserver-xorg-video-intel (Ubuntu)
 Assignee: (unassigned) = job (jeppekdahl)

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-19 Thread goaspy
Hi, I have a similar issue with my Kubuntu 14.10 running on my HTPC
(Celeron with Bay Trail graphics)

Ever since upgrading to xserver-xorg-video-intel:amd64
(2.99.914-1~exp1ubuntu4.1, 2.99.914-1~exp1ubuntu4.2) on 07.02.2015,
whenever I power off the TV, the screen goes black when I turn it back
on. Even if it's just a few seconds later.

I have to log in remotely and restart mdm.

I've updated the driver from 1.3.2 to 1.4.0 (with intel graphics
installer)  but no luck, same outcome.

Please help. Thanks.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-13 Thread Jeremy Jongsma
Dmesg output attached.

** Attachment added: dmesg.out
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1418295/+attachment/4319123/+files/dmesg.out

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-10 Thread Robert Hooker
going to need the output of running dmesg, not /var/log/dmesg to see
what happens here please. alternatively /var/log/kern.log :)

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-09 Thread Jeremy Jongsma
** Attachment added: dmesg
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1418295/+attachment/4315884/+files/dmesg

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-09 Thread Jeremy Jongsma
I forgot the gdb command until after I unfroze it again. Xorg and dmesg
attached.

** Attachment added: Xorg.0.log
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1418295/+attachment/4315882/+files/Xorg.0.log

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-09 Thread Jeremy Jongsma
Got GDB this time. Attached.

** Attachment added: gdb.out
   
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1418295/+attachment/4315886/+files/gdb.out

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-09 Thread Jeremy Jongsma
Marco: no panel clicking is usually involved. All I need to do to
reproduce it is close my laptop lid. Sometimes the first suspend cycle
works fine, but in that case repeating it a second time always
reproduces this issue.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-06 Thread TreviƱo
Mh... Did you ever click on an indicator before/after suspend (like to
suspend when the losckreen was there)?

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-06 Thread Chris Wilson
Also worth attaching a dmesg from after the freeze just in case there is
anything interesting there as well.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-06 Thread Chris Wilson
Hmm. Can you attach a new Xorg.0.log? Next time it freezes, gdb --pid
`pidof unity-panel-server` and type bt -- and please paste the output.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-06 Thread Alberto Salvia Novella
** Changed in: xserver-xorg-video-intel (Ubuntu)
   Importance: Undecided = Critical

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Jeremy Jongsma
Switching VTs has no effect, tried several times just now. Killing the
unity-panel-service resolved it again. I usually have to kill -9 it,
then a new one respawns, then I kill that one normally, and the lock
screen generally reappears then.

I'll install today's driver update and recheck next time it occurs.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Jeremy Jongsma
I was hopeful, it worked great a few times in a row, but as I was about
to call it fixed it came back. This time the desktop was visible instead
of black, but again I couldn't interact with anything.

Killing unity-panel-service was the solution again. I reported this here
because I saw a lot of similar reports on the intel driver from previous
Ubuntu releases, but I'm beginning to wonder if it's a Unity issue.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Launchpad Bug Tracker
Status changed to 'Confirmed' because the bug affects multiple users.

** Changed in: xserver-xorg-video-intel (Ubuntu)
   Status: New = Confirmed

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Pat McGowan
I confirmed that the workaround to kill unity-panel-service also works for me. 
Samsung 940X3G/930X3G laptop running intel haswell 
Simply switching VTs does not.

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Chris Wilson
It this possible to reproduce with todays -intel update (that disables
DRI3)?

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[Bug 1418295] Re: Black screen after resuming from suspend

2015-02-05 Thread Will Cooke
As a first step could you try switching to vt1 and back to vt7 without
killing unity-panel-service.  This will help to narrow down the problem.
Switching vt might be enough to get the video woken up, and unity-panel-
service might be a bit of a red herring.

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