[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-16 Thread Christopher M. Penalver
Pawan Kartik, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1453017/comments/23
regarding this being fixed with a BIOS update. For future reference you
can manage the status of your own bugs by clicking on the current status
in the yellow line and then choosing a new status in the revealed drop
down box. You can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Invalid

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Title:
  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-15 Thread Christopher M. Penalver
Pawan Kartik, as per https://downloadcenter.intel.com/product/50375
/Intel-Desktop-Board-DG31PR an update to your computer's buggy and
outdated BIOS is available (0071). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

If it doesn't, could you please both specify what happened, and provide the 
output of the following terminal command:
sudo dmidecode -s bios-version  sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags removed: kernel-bug
** Tags added: bios-outdated-0071

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Title:
  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-15 Thread Pawan Kartik
Okay, the BIOS update fixed the issue! Ports working now! Thanks a lot!
:)

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-14 Thread Pawan Kartik
Okay, I've completed the steps. Sorry, for the delay.

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Title:
  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-14 Thread Pawan Kartik
apport information

** Tags added: apport-collected

** Description changed:

  I gave Kubuntu 15.04 a try and found out that it did not support my USB
  ports. I ran lsusb and it reported as Linux Foundation 1.1 root hub. I
  tried connecting USBs and they did not get recognized. All those USBs
  were in working condition. I tried all the ports, front ports and rear
  ports. No matter where I plug in the USB drivers, they are not detected.
  I suspect this is due to kernel 3.19
  
  Problem is that my mouse and keyboard are wireless and worse, none of
  them are detected due to the USB receiver not being recognized by the
  OS. However everything worked like charm during live and installation
  session.
  
  Distro: Kubuntu 15.04
  
  lsb_release -d:
  
  Description: Ubuntu 15.04
  Release: 15.04
+ --- 
+ ApportVersion: 2.17.2-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USERPID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu 1565 F pulseaudio
+  /dev/snd/controlC0:  ubuntu 1565 F pulseaudio
+ CasperVersion: 1.360
+ DistroRelease: Ubuntu 15.04
+ IwConfig:
+  eth0  no wireless extensions.
+  
+  lono wireless extensions.
+ LiveMediaBuild: Ubuntu 15.04 Vivid Vervet - Release amd64 (20150422)
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 nouveaufb
+ ProcKernelCmdLine: file=/cdrom/preseed/hostname.seed boot=casper 
only-ubiquity cdrom-detect/try-usb=true noprompt floppy.allowed_drive_mask=0 
ignore_uuid initrd=/casper/initrd.lz quiet splash --- 
BOOT_IMAGE=/casper/vmlinuz.efi
+ ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not 
accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.19.0-15-generic N/A
+  linux-backports-modules-3.19.0-15-generic  N/A
+  linux-firmware 1.143
+ RfKill:
+  
+ Tags:  vivid
+ UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
+ Uname: Linux 3.19.0-15-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 02/27/2008
+ dmi.bios.vendor: Intel Corp.
+ dmi.bios.version: PRG3110H.86A.0047.2008.0227.1745
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: DG31PR
+ dmi.board.vendor: Intel Corporation
+ dmi.board.version: AAE39516-301
+ dmi.chassis.type: 3
+ dmi.modalias: 
dmi:bvnIntelCorp.:bvrPRG3110H.86A.0047.2008.0227.1745:bd02/27/2008:svn:pn:pvr:rvnIntelCorporation:rnDG31PR:rvrAAE39516-301:cvn:ct3:cvr:

** Attachment added: AlsaInfo.txt
   
https://bugs.launchpad.net/bugs/1453017/+attachment/4397456/+files/AlsaInfo.txt

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  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-11 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Importance: Undecided = High

** Changed in: linux (Ubuntu)
   Importance: High = Medium

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  USB ports do not work in Kubuntu 15.04

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
** Description changed:

  I gave Kubuntu 15.04 a try and found out that it did not support my USB
  ports. I ran lsusb and it reported as Linux Foundation 1.1 root hub. I
- tried connecting USBs and they did not get recognized. They were
- working. I tried all the ports, front ports and rear ports. None of them
- worked. I suspect this is due to kernel 3.19
+ tried connecting USBs and they did not get recognized. All those USBs
+ were in working condition. I tried all the ports, front ports and rear
+ ports. No matter where I plug in the USB drivers, they are not detected.
+ I suspect this is due to kernel 3.19
  
+ Problem is that my mouse and keyboard are wireless and worse, none of
+ them are detected due to the USB receiver not being recognized by the
+ OS. However everything worked like charm during live and installation
+ session.
  
- Problem is that my mouse and keyboard are wireless and worse, none of them 
are detected due to the USB receiver not being recognized by the OS. However 
everything worked like charm during live and installation session.
- 
- Using Kubuntu 15.04
+ Distro: Kubuntu 15.04
  
  lsb_release -d:
  
  Description: Ubuntu 15.04
  Release: 15.04

** Tags added: kernel-bug vivid

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
This problem affects Linux Mint (Cinnamon) too. Maybe all the Linux
distros with kernel 3.19?

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
I cannot run the command as my keyboard and mouse are not detected.

** Changed in: linux (Ubuntu)
   Status: Incomplete = Confirmed

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
It asked me to install python-apport. So I did and now it says No
module named PyQt5.QtCore.

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Christopher M. Penalver
Pawan Kartik, please use instead http://cdimage.ubuntu.com/daily-
live/current/vivid-desktop-amd64.iso .

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
Alright, hang on. Will report.

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Pawan Kartik
Same error!

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Christopher M. Penalver
Pawan Kartik, please run the command previously requested in the live
environment of Kubuntu, where you said it worked.

** Changed in: linux (Ubuntu)
   Status: Confirmed = Incomplete

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[Bug 1453017] Re: USB ports do not work in Kubuntu 15.04

2015-05-08 Thread Christopher M. Penalver
Pawan Kartik, if you used the link I gave you, it would seem impossible
to get the same error as apport-gtk doesn't use PyQt5.QtCore.

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