@Marius: I can not reproduce this issue using that same image, do you
have any custom scope or something special you did to your phone you
think could be causing this crash?
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@Daniel: the channel for that image is ubuntu-touch/stable/bq-aquaris.en
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https://bugs.launchpad.net/bugs/1487839
Title:
Crash when closing window
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By doing that you basically put yourself in the we can't help you
territory.
don't run apt-get on the phone unless you *really* know what you're
doing.
Which command did you use to reflash your phone?
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I ran the following commands from the phone's terminal
sudo mount -o remount,rw /
sudo apt-get update
sudo apt-get upgrade
I had an error for the powerd package, it wouldn't install.
Yesterday I reset the phone using the recovery boot and I'm having the
same problem.
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I know that now. I reset the phone using the factory settings option
in About your phone.
I just finished flashing the phone using BQ's flash utility and
everything's back to normal. I'll close the bug report.
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** Changed in: mir
Status: New = Invalid
** Changed in: mir (Ubuntu)
Status: New = Invalid
** Changed in: unity8 (Ubuntu)
Status: New = Invalid
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Can you run
adb shell
from a terminal in your pc with the phone connected and unlocked to connect to
it?
Does /var/crash/ in the phone contain crash files?
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Yes, I can run adb shell.
Attached the two .crash files I found in /var/crash/
** Attachment added: crash.zip
https://bugs.launchpad.net/ubuntu/+source/mir/+bug/1487839/+attachment/4451851/+files/crash.zip
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Thanks marius. You might have to submit *.crash using the ubuntu-bug command to
get them analysed properly:
ubuntu-bug /path/to/each/crash/file
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Steps to reproduce :
- open a window in Ubuntu Touch
- close it by sliding it up from the list of applications opened
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https://bugs.launchpad.net/bugs/1487839
Title:
Crash when
** Also affects: mir
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1487839
Title:
Crash when closing window
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I'm trying on a BQ Aquaris 4.5 but can't yet reproduce the problem.
Although I'll need to try a few channels to find the exact OS revision
mentioned too.
This bug will stay open on the chance some developer can reproduce it...
Although a more likely resolution will come from automated problem
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