[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-08-16 Thread Sujith Pandel
I can see this behavior of reporting NVME disks as 'Unknown' by the installer 
in Ubuntu-16.04.3 (Server) with HWE kernel 4.10 during installation.
I do see that the sysfs has 'model' attribute, so I think its the installer who 
is not reading it, now.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-03-17 Thread Joseph Salisbury
** Changed in: linux (Ubuntu Trusty)
   Status: In Progress => Incomplete

** Changed in: linux (Ubuntu Xenial)
   Status: In Progress => Incomplete

** Changed in: linux (Ubuntu Yakkety)
   Status: In Progress => Incomplete

** Changed in: linux (Ubuntu Zesty)
   Status: In Progress => Incomplete

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-02-21 Thread Joseph Salisbury
It sounds like 4.8-rc1 and 4.10-rc1 do not have the bug.  Were you able
to test the 4.5 final kernel?

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-02-17 Thread Leo-Chen
4.8-rc1 and 4.10-rc1 result as below:
root@192-168-1-5:~# dmesg | grep -i nvme
[6.884176] nvme nvme0: pci function :81:00.0
[6.885573] nvme nvme1: pci function :82:00.0
[   10.027726]  nvme1n1: p1 p2 p3
[   10.117900] EXT4-fs (nvme1n1p2): mounted filesystem with ordered data mode. 
Opts: (null)
[   11.239349] EXT4-fs (nvme1n1p2): re-mounted. Opts: errors=remount-ro
[   11.363905]  nvme0n1:
[   12.067057] Adding 33431548k swap on /dev/nvme1n1p3.  Priority:-1 extents:1 
across:33431548k SSFS

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-02-15 Thread AaronLan
Leo will try the following kernels.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-25 Thread Joseph Salisbury
Thanks for the update.  We can perform a "Reverse" bisect to identify
the commit that fixes the bug in v4.10-rc3.  We first need to identify
the last bad kernel and first good one.

Can you test the following kernels:

3.14 final: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
3.16 final: http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.16-utopic/
4.0 final: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.0-vivid/
4.5 final: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.5-wily/
4.8-rc1: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.8-rc1/
4.10-rc1: http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc1/

You don't have to test every kernel, just up until the kernel that first
kernel that does not have this bug.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-24 Thread Leo-Chen
Yes, it can working afrer booting with the 4.10-rc3 kernel.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-17 Thread Joseph Salisbury
Is the SSD working as expected after booting with the 4.10-rc3 kernel?
If it is, that may indicate this bug is fixed in mainline.  If it is, we
can perform a "Reverse" bisect and/or review the git logs to find the
commit that fixes the bug.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-15 Thread Leo-Chen
I could not find anything about that "Unknown" message in dmesg or
var/log/syslog.

>>It can be accessible,The SSD drive The"Unknown"message just unable to
distinguish what are modle(SSD) to used during OS installation.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-13 Thread Joseph Salisbury
You should be able to review dmesg or /var/log/syslog to see if the
"Unknown" message still happens.

Is the SSD drive still accessible when the "Unknown" message happens?

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-12 Thread Leo-Chen
About this issue was happened during OS installation ,As you said
install test the 4.10-rc3 kernel under OS.but how to check and identify
the SSD modle is correctly?

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-12 Thread Joseph Salisbury
Once the system is installed, can you test the 4.10-rc3 kernel?  It can
be downloaded from:

http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc3/

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-11 Thread Leo-Chen
Yes, The system can installed and got version.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-11 Thread Joseph Salisbury
Are you able to get any versions of Ubuntu to install on the system?

Maybe you could install Ubuntu on another disk, but still have the SSD
drives installed.  That will allow us to test various kernels and/or
patches to try and get the SSD to be recognized.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-09 Thread Leo-Chen
It P3700 PCie-SSD model still show "Unknown " on 4.9 kernel

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-09 Thread Joseph Salisbury
It would required that an installation first succeeds.  Then install the
.deb with "dpkg -i".

The easiest way to do this would be to try the daily build of Zesty.
The iso can be downloaded from:

Desktop:
http://cdimage.ubuntu.com/daily-live/current/
Server:
http://cdimage.ubuntu.com/ubuntu-server/daily/current/

However, Zesty is still using the 4.9 kernel, so it may fail as well.
It would still be a good data point.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-09 Thread Joseph Salisbury
** Description changed:

  Current Behavior
  ==
  1. Intel P3700 PCIe SSD string shows "Unknow" during Ubuntu 14.04 install.
  
  Reference Verification
  ==
  1. Which version of previous BIOS/BMC/HW passed/failed? 1st Test
  2. Which similar project/product passed/failed? NA
  
  Steps to reproduce the problem
  ==
  1. Install Intel P3700 PCIe SSD*2 and SAS 12G HDD*8 with LSI 3108 into SUT.
  2. Power on system and install Ubuntu 14.04.
  3. Intel P3700 PCIe SSD string shows "Unknown" during OS install.
  
  Expected Behavior
  ==
  1. Intel P3700 PCIe SSD string should not show "Unknown" during Ubuntu 14.04 
install.
  
  Pcie SSD config:HDD/SSD:Intel,SSDPE2MD016T4,PCI-e,1.6TB,Gen3
  
- 
- Copied from private bug 1454945.
+ Copied from private bug:
+ https://bugs.launchpad.net/quantatw/+bug/1454965

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-08 Thread Leo-Chen
I have one question, How to install the v4.10.deb file on OS
installation ?

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2017-01-06 Thread Joseph Salisbury
Would it be possible for you to test the latest upstream kernel? Refer
to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
v4.10 kernel[0].

If this bug is fixed in the mainline kernel, please add the following
tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag:
'kernel-bug-exists-upstream'.

Once testing of the upstream kernel is complete, please mark this bug as
"Confirmed".


Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v4.10-rc2

** Also affects: linux (Ubuntu Zesty)
   Importance: Medium
   Status: Confirmed

** Also affects: linux (Ubuntu Trusty)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Xenial)
   Importance: Undecided
   Status: New

** Also affects: linux (Ubuntu Yakkety)
   Importance: Undecided
   Status: New

** Changed in: linux (Ubuntu Trusty)
   Status: New => In Progress

** Changed in: linux (Ubuntu Xenial)
   Status: New => In Progress

** Changed in: linux (Ubuntu Yakkety)
   Status: New => In Progress

** Changed in: linux (Ubuntu Zesty)
   Status: Confirmed => In Progress

** Changed in: linux (Ubuntu Yakkety)
   Importance: Undecided => High

** Changed in: linux (Ubuntu Zesty)
   Importance: Medium => High

** Changed in: linux (Ubuntu Xenial)
   Importance: Undecided => High

** Changed in: linux (Ubuntu Trusty)
   Importance: Undecided => High

** Changed in: linux (Ubuntu Trusty)
 Assignee: (unassigned) => Joseph Salisbury (jsalisbury)

** Changed in: linux (Ubuntu Xenial)
 Assignee: (unassigned) => Joseph Salisbury (jsalisbury)

** Changed in: linux (Ubuntu Yakkety)
 Assignee: (unassigned) => Joseph Salisbury (jsalisbury)

** Changed in: linux (Ubuntu Zesty)
 Assignee: (unassigned) => Joseph Salisbury (jsalisbury)

** Tags added: kernel-da-key xenial yakkety zesty

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2016-12-14 Thread Leo-Chen
Hi 
Any update about this issue ?.We're waiting for long time ,Please give we a 
positive reply.Thk

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2016-09-07 Thread AaronLan
This symptom still exist in Ubuntu 16.04.1

** Attachment added: "1.jpg"
   
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1491654/+attachment/4736592/+files/1.jpg

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2016-02-17 Thread AaronLan
Retest install P3700 to install ubuntu 15.10 via PXE.
NVMe device name still show unknown when partition disk page.
This issue still occur.
Intel P3700 model:SSDPE2MD400G4 FW:8V010171

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2015-12-03 Thread AaronLan
Hi, Brad Figg

Did you have any update about this issue?

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2015-09-23 Thread Samantha Jian-Pielak
Can't collect the log with apport-collect in the installer.

** Changed in: linux (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2015-09-23 Thread AaronLan
commend "apport-collect 1491654" doesn't work.

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2015-09-03 Thread Joseph Salisbury
** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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[Bug 1491654] Re: Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04 installation

2015-09-02 Thread Samantha Jian-Pielak
modalias: pci:v8086d0953sv8086sd3703bc01sc08i02

udev properties:

P: /devices/pci:00/:00:03.0/:01:00.0/block/nvme0n1
N: nvme0n1
S: disk/by-uuid/4d7a5a96-e306-4a40-8fb7-d49c5ad2ee25
E: DEVLINKS=/dev/disk/by-uuid/4d7a5a96-e306-4a40-8fb7-d49c5ad2ee25
E: DEVNAME=/dev/nvme0n1
E: DEVPATH=/devices/pci:00/:00:03.0/:01:00.0/block/nvme0n1
E: DEVTYPE=disk
E: ID_FS_TYPE=ext2
E: ID_FS_USAGE=filesystem
E: ID_FS_UUID=4d7a5a96-e306-4a40-8fb7-d49c5ad2ee25
E: ID_FS_UUID_ENC=4d7a5a96-e306-4a40-8fb7-d49c5ad2ee25
E: ID_FS_VERSION=1.0
E: MAJOR=259
E: MINOR=0
E: SUBSYSTEM=block
E: USEC_INITIALIZED=650392

sysfs attributes:

  looking at device 
'/devices/pci:00/:00:03.0/:01:00.0/block/nvme0n1':
KERNEL=="nvme0n1"
SUBSYSTEM=="block"
DRIVER==""
ATTR{ro}=="0"
ATTR{size}=="3125627568"
ATTR{stat}==" 1338 0 10620 244 0 0 0 0 0 56 244"
ATTR{range}=="0"
ATTR{discard_alignment}=="512"
ATTR{ext_range}=="256"
ATTR{alignment_offset}=="0"
ATTR{inflight}==" 0 0"
ATTR{removable}=="0"
ATTR{capability}=="50"

  looking at parent device '/devices/pci:00/:00:03.0/:01:00.0':
KERNELS==":01:00.0"
SUBSYSTEMS=="pci"
DRIVERS=="nvme"
ATTRS{irq}=="40"
ATTRS{subsystem_vendor}=="0x8086"
ATTRS{broken_parity_status}=="0"
ATTRS{class}=="0x010802"
ATTRS{enabled}=="1"
ATTRS{consistent_dma_mask_bits}=="64"
ATTRS{dma_mask_bits}=="64"

ATTRS{local_cpus}==",,,,,,0fff,0fff"
ATTRS{device}=="0x0953"
ATTRS{msi_bus}==""
ATTRS{local_cpulist}=="0-11,48-59"
ATTRS{vendor}=="0x8086"
ATTRS{subsystem_device}=="0x3703"
ATTRS{numa_node}=="0"
ATTRS{d3cold_allowed}=="1"

There is no model file in /sys/block/nvme0n1/device/

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https://bugs.launchpad.net/bugs/1491654

Title:
  Intel P3700 PCIe SSD string shows ''Unknown'' during Ubuntu 14.04
  installation

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