Public bug reported:
When trying to add a new HP printer which needs the proprietary HP plugin the
plugin install hangs after accepting the license. I have tried the GUI install
as well as the command line install (hp-plugin -i -g).
On the command line the activity indicator keeps spinning forever after
accepting the license.
This is on On Kubuntu 15.10 beta2
I'm happy to provide additional information if needed.
ProblemType: Bug
DistroRelease: Ubuntu 15.10
Package: hplip 3.15.7-0ubuntu4
ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
Uname: Linux 4.2.0-12-generic x86_64
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
CupsErrorLog:
CurrentDesktop: KDE
Date: Fri Oct 2 09:45:08 2015
InstallationDate: Installed on 2015-09-30 (1 days ago)
InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
Lpstat: Error: command ['lpstat', '-v'] failed with exit code 1: lpstat: No
destinations added.
MachineType: ASUSTeK Computer Inc. UX31E
Papersize: a4
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic
root=UUID=ff56052e-8f18-4ce4-845e-bceae9c4da07 ro quiet splash vt.handoff=7
SourcePackage: hplip
UdevLog: Error: [Errno 2] Datei oder Verzeichnis nicht gefunden: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/12/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: UX31E.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: UX31E
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrUX31E.212:bd03/12/2012:svnASUSTeKComputerInc.:pnUX31E:pvr1.0:rvnASUSTeKComputerInc.:rnUX31E:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: UX31E
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
** Affects: hplip (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug wily
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https://bugs.launchpad.net/bugs/1502025
Title:
HP plugin installation hangs after accepting license
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