[Bug 1504697] Re: Message>Move does not work first time
** Changed in: thunderbird (Ubuntu) Importance: Undecided => Low -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
** Tags added: bionic -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
OK Humphrey, I understand about not wanting to upgrade. Set yourself as a subscriber for those two tickets, will you? That way when there is any action on them, you will get an email. On this ticket, it is confirmed since Martha Bourgois has indicated that it happens to her as well (Thanks Martha!) Take care G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Happens to me as well and I am on 18.04 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: thunderbird (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
I will hold off upgrading to 18.04 until bugs 1790249 & 1790251 have been fixed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
OK, Humphrey. If you don't mind, I will set a bring forward date of a month from today and contact you again on this. Take care and hope you get a chance to upgrade soon. :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
I am preoccupied at the moment so upgrading to 18.04 will have to wait, possible a few months even. Humphrey -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Hi Humphrey, Shall we wait until you get 18.04 and see if it is still a problem for you? I will poke away at you again in a few weeks time, to see if you have upgraded and we can try it out again. Talk to you again :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
Re: [Bug 1504697] Re: Message>Move does not work first time
Yes, I am on 16.04 indeed and I am expecting the system to invite me to upgrade to 18.04 when that is worthwhile for me to do. Am I wrong here? I have been using Shutter and only just now noticed how to set the delay :-( Glad to be able to help. Humphrey On 13/08/18 23:46, gf wrote: > Hi again Humphrey. > Thanks for picture. Sorry for the extra effort you had to go through to get > the picture to me. The picture is most helpful to visualize what is happening. > > I think by your apport files that you are in Ubuntu version 16.04? Are > you thinking of upgrading to 18.04 sometime soon? > > By the way, I use a small screen capture program called "Screenshot." It > allows you to set a delay, and it will wait a specified time before > taking the snap shot, so that you can go through the steps for a bug, > like this Alt-m-m issue. > > Take care > :) > G > -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Hi again Humphrey. Thanks for picture. Sorry for the extra effort you had to go through to get the picture to me. The picture is most helpful to visualize what is happening. I think by your apport files that you are in Ubuntu version 16.04? Are you thinking of upgrading to 18.04 sometime soon? By the way, I use a small screen capture program called "Screenshot." It allows you to set a delay, and it will wait a specified time before taking the snap shot, so that you can go through the steps for a bug, like this Alt-m-m issue. Take care :) G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
see attached photo (taken with my phone, because I can't figure out how to take a screen shot here). ** Attachment added: "photo of screen at the time of problem" https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+attachment/5174611/+files/IMG00020.jpg -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Tested in Ubuntu 16.04, Thunderbird 52.9.1 (64-bit) and could not replicate the problem. Tested in Ubuntu 18.04, Thunderbird 52.9.1 (64-bit) and could not replicate the problem. Tested in Ubuntu 18.04, Thunderbird beta version 57.0b2 (64-bit) and could not replicate the problem. Haven't figured out how to test in Thunderbird version 60 yet. Thanks G -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Hi Humphrey. Thanks for the update and the apport info. I'll look at next steps. Take care :) G ** Changed in: thunderbird (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
Still a problem. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1504697] Re: Message>Move does not work first time
apport information
** Tags added: apport-collected xenial
** Description changed:
After starting tb, the first time I want to move a message with
Message>Move nothing happens.
The drop-down menu just sits there with the "Move" entry highlighted, but no
sub-menu appears.
I tried to do a screen shot, but that didn't work.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: thunderbird 1:38.3.0+build1-0ubuntu0.14.04.1
ProcVersionSignature: Ubuntu 3.16.0-50.67~14.04.1-generic 3.16.7-ckt16
Uname: Linux 3.16.0-50-generic x86_64
AddonCompatCheckDisabled: False
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USERPID ACCESS COMMAND
/dev/snd/controlC0: humphrey 1508 F pulseaudio
/dev/snd/controlC1: humphrey 1508 F pulseaudio
BuildID: 20150930122345
Channel: Unavailable
CurrentDesktop: Unity
Date: Sat Oct 10 10:20:30 2015
ExecutablePath: /usr/lib/thunderbird/thunderbird
Extensions: extensions.sqlite corrupt or missing
ForcedLayersAccel: False
IfupdownConfig:
# interfaces(5) file used by ifup(8) and ifdown(8)
auto lo
iface lo inet loopback
IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
InstallationDate: Installed on 2015-09-08 (31 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
(20150218.1)
IpRoute:
default via 192.168.0.1 dev eth0 proto static
192.168.0.0/24 dev eth0 proto kernel scope link src 192.168.0.101 metric
1
IwConfig:
eth0 no wireless extensions.
lono wireless extensions.
Locales: extensions.sqlite corrupt or missing
PrefSources:
prefs.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/enigmail.js
/usr/lib/mozilla/extensions/{3550f703-e582-4d05-9a08-453d09bdfdc6}/{847b3a00-7ab1-11d4-8f02-006008948af5}/defaults/preferences/000system.js
Profiles: Profile0 (Default) - LastVersion=38.3.0/20150930122345 (In use)
RelatedPackageVersions:
totem-mozilla 3.10.1-1ubuntu4
rhythmbox-mozilla 3.0.2-0ubuntu2
RfKill:
RunningIncompatibleAddons: False
SourcePackage: thunderbird
Themes: extensions.sqlite corrupt or missing
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/17/2009
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.1.4
dmi.board.name: 0N185P
dmi.board.vendor: Dell Inc.
dmi.board.version: A02
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.1.4:bd04/17/2009:svnDellInc.:pnVostro420Series:pvr:rvnDellInc.:rn0N185P:rvrA02:cvnDellInc.:ct3:cvr:
dmi.product.name: Vostro 420 Series
dmi.sys.vendor: Dell Inc.
+ ---
+ AddonCompatCheckDisabled: False
+ ApportVersion: 2.20.1-0ubuntu2.18
+ Architecture: amd64
+ AudioDevicesInUse:
+ USERPID ACCESS COMMAND
+ /dev/snd/controlC0: humphrey 2346 F pulseaudio
+ /dev/snd/controlC1: humphrey 2346 F pulseaudio
+ BuildID: 20180710085647
+ Channel: Unavailable
+ DistroRelease: Ubuntu 16.04
+ Extensions: extensions.sqlite corrupt or missing
+ ForcedLayersAccel: False
+ IfupdownConfig:
+ # interfaces(5) file used by ifup(8) and ifdown(8)
+ auto lo
+ iface lo inet loopback
+ IncompatibleExtensions: Unavailable (corrupt or non-existant
compatibility.ini or extensions.sqlite)
+ InstallationDate: Installed on 2017-12-13 (240 days ago)
+ InstallationMedia: Ubuntu 16.04.3 LTS "Xenial Xerus" - Release amd64
(20170801)
+ IpRoute:
+ default via 192.168.1.1 dev enp4s0 proto static metric 100
+ 169.254.0.0/16 dev enp4s0 scope link metric 1000
+ 192.168.1.0/24 dev enp4s0 proto kernel scope link src 192.168.1.103
metric 100
+ IwConfig:
+ enp4s0no wireless extensions.
+
+ lono wireless extensions.
+ Locales: extensions.sqlite corrupt or missing
+ MostRecentCrashID: bp-3f3dab64-e8aa-4350-afd1-b05560180506
+ NonfreeKernelModules: nvidia_uvm nvidia_drm nvidia_modeset nvidia
+ Package: thunderbird 1:52.9.1+build3-0ubuntu0.16.04.1
+ PackageArchitecture: amd64
+ Plugins: Shockwave Flash - /usr/lib/flashplugin-installer/libflashplayer.so
+ PrefSources:
+ prefs.js
+
[Profile]/extensions/{e2fda1a4-762b-4020-b5ad-a41df1933103}/defaults/preferences/lightning.js
+ ProcVersionSignature: Ubuntu 4.15.0-30.32~16.04.1-generic 4.15.18
+ Profiles: Profile0 (Default) - LastVersion=52.9.1/20180710085647 (In use)
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not
accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RfKill:
+
+ RunningIncompatibleAddons: False
+ Tags: xenial
+ Themes: extensions.sqlite corrupt or missing
+ Uname: Linux 4.15.0-30-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 06/22/2010
+ dmi.bios.vendor: Dell Inc.
+
[Bug 1504697] Re: Message>Move does not work first time
Hello again Humphrey, Thank you for submitting this bug and reporting a problem with Message>Move in Thunderbird. You made this bug report in 2015 and there have been several versions of Ubuntu and Thunderbird since then. Could you confirm that this is no longer a problem and that we can close the ticket? If it is still a problem, are you still interested in finding a solution to this bug? If you are, could you run the following (only once): apport-collect 1504697 and upload the updated logs and and any other logs that are relevant for this particular issue. Thank you again for helping make Ubuntu and Thunderbird better. G ** Changed in: thunderbird (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1504697 Title: Message>Move does not work first time To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1504697/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
