The bug description mentions that this problem was seen first with some
core apps, and comment #13 mentions that at the time of this problem it
was not possible to access Amazon either. So, this should not be a
problem in the click scope. I'm marking that as invalid.
** Changed in:
Hi,
After the bug was reproduced once again, I did the following procedure:
12:10 --> Search "Cloud" on Ubuntu Store --> Got white page, no results shown.
12:11 --> Tried to access Amazon and got Network error
12:11 --> Tried to access eBay and it worked, no network error
12:11/12:12 --> Search
Looking at the log, it seems all scopes are not able to access the
network. Is it possible to use the eBay or Amazon scopes when this issue
occurs?
** Changed in: unity-scope-click (Ubuntu)
Status: Incomplete => Confirmed
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** Changed in: canonical-devices-system-image
Status: Incomplete => Confirmed
** Changed in: canonical-devices-system-image
Milestone: ww46-2015 => ww02-2016
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Here are the logs. For additional info:
- Bug reproduced with Vegeta in french language.
- Firmware versión R6
- Attached video with the bug, screenshot accesing
https://search.apps.ubuntu.com/api/v1/package/com.ubuntu.terminal after bug was
reproduce and the scope-registry.log
** Attachment
wow I forgot to mention that after reboot it was all ok and vegeta was
able to find apps in Ubuntu store
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https://bugs.launchpad.net/bugs/1506015
Title:
Cannot find apps in Ubuntu
I'm on it, I'll try to repro and attach new fresh logs =)
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https://bugs.launchpad.net/bugs/1506015
Title:
Cannot find apps in Ubuntu Store
To manage notifications about this bug go
** Changed in: unity-scope-click (Ubuntu)
Assignee: (unassigned) => Rodney Dawes (dobey)
** Changed in: unity-scope-click (Ubuntu)
Status: Confirmed => Incomplete
** Changed in: canonical-devices-system-image
Status: Confirmed => Incomplete
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Unfortunately the log in that zip file is not useful. For some reason it
contains the output of "adb --help" rather than actual log contents.
The screenshot is also not helpful, though it does appear to have an
extremely old bug, where the volume notification would pop up and appear
in the
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: unity-scope-click (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1506015
Here is the attachment of image and logs from the customer that
reproduced the bug. Please note that he was in R19(he did not receive
OTA notifications and we're still wating to know if he had R/W
permission enabled).
If we do find more users we'll try to gather some more logs.
** Attachment
I've got a customer right now with this bug. We´ll ask the customer to
reproduce it again and get the logs suggested =)
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https://bugs.launchpad.net/bugs/1506015
Title:
Cannot find apps
Can this still be recreated? If so, please attach the ~/.cache/upstart
/scope-registry.log file from when this occurs. Also, please verify that
the network is generally usable. Try opening
https://search.apps.ubuntu.com/api/v1/package/com.ubuntu.terminal in the
browser for example.
Thanks.
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** Changed in: canonical-devices-system-image
Assignee: (unassigned) => Alejandro J. Cura (alecu)
** Changed in: canonical-devices-system-image
Importance: Undecided => High
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I confirmed this behaviour on the duped oem bug
** Also affects: unity-scope-click (Ubuntu)
Importance: Undecided
Status: New
** Changed in: canonical-devices-system-image
Milestone: None => ww46-2015
** Changed in: canonical-devices-system-image
Status: New => Confirmed
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