[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

[Expired for linux (Ubuntu) because there has been no activity for 60 days.] ** Changed in: linux (Ubuntu) Status: Incomplete => Expired -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

sameer, to see if this is already resolved in Ubuntu, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? ** Package changed: linux (Debian) => linux (Ubuntu) ** Changed in: linux (Ubuntu) Status: New => Incomplete ** Tags removed:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: linux (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** No longer affects: linux (Ubuntu) -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about this bug go to:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** Also affects: linux (Debian) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Does the fan issue is really due to backlight=native ? It should be better with Option "DRI" "false" No ? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hi, did you try the grub options: acpi_osi=! acpi_backlight=native Does it solve the fan issue? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello everyone, I have had the same touchpad problem with my Asus GL552VW running on Linux Mint 17.3 KDE. After updating my kernel to 4.5.3 I managed to get the touchpad working. I got the information how to do this from: https://www.pcsteps.com/858-kernel-upgrade-linux-mint-ubuntu/ But at this

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

A quick update. By switching to kernel 4.5rc4 I get the touchpad recognized as: I: Bus=0018 Vendor=04f3 Product=0005 Version= N: Name="Elan Touchpad" P: Phys= S: Sysfs=/devices/pci:00/:00:15.1/i2c_designware.1/i2c-7/i2c-ELAN1000:00/input/input12 U: Uniq= H: Handlers=mouse1 event12

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hi, I'm experiencing almost all the above bugs by trying to install Linux on an Asus ROG GL552VW. I tested Ubuntu 16.04, Debian 8 and Mint 17.3. The main issues are: - Ubuntu 16.04: no backlight keys, cpu fan always at maximum speed - Debian 8: no special keys at all, cpu fan always at maximum

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I also have an ASUS ROG GL552 and am using "acpi_osi=Linux acpi_backlight=native idle=nomwait" I'm running 15.10 and a 4.3.5 kernel. Does anyone know the status of getting the mwait states working for skylake? -- You received this bug notification because you are a member of Ubuntu Bugs, which

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I have a ASUS ROG G552 and I added to following to my grub: etc/default/grub GRUB_CMDLINE_LINUX="acpi_osi=! acpi_backlight=native idle=nomwait" I am running Ubuntu Mate 16.04 Kernel 4.4.0-7-generic The above command restored my touchpad and detected it with full hw support. -- You received

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello, As I mentioned before, the kernel 4.5.0-040500rc4 works well, the touch pad and the superkeys work. However the fan is not detected, the laptop doesn't cool down. When I ran : sudo pwmconfig # pwmconfig revision 6166 (2013-05-01) This program will search your sensors for pulse width

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello , Sorry on my latest message I said that the kernel 4.5rc4 didn't work, but it is working, I just forgot to change the grub and updated as indicated above: nouveau.modeset=0 acpi_osi=! acpi_backlight=native idle=nomwait Now the mouse pad is working, also the sound, and the wifi card

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I installed the latest kernel wily 4.5rc4 and the computer didn't boot. I also tried with the kernel 4.4 nothing changed. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** Tags removed: latest-bios-210 ** Tags added: bios-outdated-216 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello Sammer, Can you please tell me what parameters you used to install fedora23 ? Cheers, 2016-02-02 3:29 GMT-05:00 sameer : > Have already tried the 4.4 version of ubuntu, and while it works for > sometimes it did develop freezing issues for few system commands . No >

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

If you notice, the kernel parameters are reduced from the original one we are using to install fedora. On Feb 14, 2016 7:15 AM, "Guido Granda Muñoz" wrote: > Hello again, > > Thanks for your response, can you please tell me what you mean with: > > ""After doing dnf update,

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

As I mentioned earlier ( comment #29 ) you can use the following kernel parameters to install fedora23 "nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=! acpi_backlight=native i915.preliminary_hw_support=1 idle=nomwait" After doing dnf update, you can remove few parameters to get

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello again, Thanks for your response, can you please tell me what you mean with: ""After doing dnf update, you can remove few parameters to get "nouveau.modeset=0 acpi_osi=! acpi_backlight=native idle=nomwait " "" Were should put these parameters ? Do you mean modify a file or sth similar ?

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Vishneda on rog.asus.com forum reported touchpad working with kernel 4.3.3 but i2c_designware bus support must be compiled as kernel module: > I am able to boot with 4.2.x and 4.3.x. However, I am using 4.3.3 and have > been since mid December when it came out. > If you boot with nolapic, you

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Evening sameer, I've done dnf update, removed nouveau driver and installed proprietary driver from nvidia site. After reboot I'm meeting black screen. Can you please describe step by step what did you do? -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Have already tried the 4.4 version of ubuntu, and while it works for sometimes it did develop freezing issues for few system commands . No issues with graphics though. For what its worth, I have been using my laptop on "fedora23 + dnf update to update the kernel to 4.3 " for more than a week now

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Morning all, I just want to share my experience. I had the same issue with touchpad on the laptop. After upgrading the kernel to 4.3.3 or 4.4 touchpad started working but I met the problem with video artifacts. Here absolutely the same issue described for another laptop with screenshots (sorry

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Re-installed Ubuntu 14.04, did no updates, installed kernel 4.4, booted in with nomodeset, wireless and wired network drivers don't work. Alright. So I'm going to assume that this is just broken at this point, I think. -- You received this bug notification because you are a member of Ubuntu

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hmm I have the same setup and it works fine. I remember copying the wlan file like the following cp iwlwifi-7265-8.ucode /lib/firmware but nothing for the wired network. On 28 January 2016 at 04:07, Michael Smith wrote: > Re-installed Ubuntu 14.04, did no updates,

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Though, my fan now spins at maximum speed all of the time, and my battery drains super quick. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To

Re: [Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello, Could check if the funtianal keys are working, I^n my laptop just some of them are working with the old kernel. Thanks, 2016-01-27 10:19 GMT-05:00 Michael Smith : > Though, my fan now spins at maximum speed all of the time, and my > battery drains super quick. > > -- >

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Got an error on install of the headers file. Traced it to bbswitch- dkms. Uninstalled this package, re-installed the .debs, restarted. System crashes. Restarting again to see if the grub entry changed. Nothing changed in the grub entry. Adding nomodeset, as I remember I needed this when I

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I'm getting some interesting artifacting in the graphics driver now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

@sameer, Thank you a ton. I applied this and it worked. I have touchpad working now. If you have some time, can you point me to some resources or explain to me what I just did, and why it worked? -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Did some looking, looks like I needed the _all.deb. Giving that a try. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

It looks like two of the files you pointed me at are the same file. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Nomodeset worked again, removing 4.4.0 packages by following instructions here: https://wiki.ubuntu.com/Kernel/MainlineBuilds restarting and crossing my fingers that stuff will still work after this... hangs on boot. Adding nomodeset again. Works. apt-get update, apt-get upgrade, removed

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I'm still having the problem over here, too. ;) Any luck on using another kernel? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Yes, the new kernel boots fine with the following kernel parameters "acpi_osi=! idle=nomwait" you can simple add these to /etc/default/grub.conf and run "update- grub2" And yes, the touchpad works great !! -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

sameer, the next step is to fully reverse commit bisect from kernel 3.19 to 4.5-rc1 in order to identify the last bad commit, followed immediately by the first good one. Once this good commit has been identified, it may be reviewed for backporting. Could you please do this following

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Any chance someone would be able to provide me with a step by step on installing a new kernel? I've never dealt with something like that. Is this going to be the fix I'm looking for? Or am I going to be sacrificing other functionality by doing this? -- You received this bug notification

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

@penalvch, 4.5 kernel panics. 4.4 works fine. Basically the code to detect "Elan touchpad" is added in kernel version 4.3. The issue was with loading the kernel itself, since the laptop we have has "skylake" pieces , the support for which was mostly experimental in previous versions leading to

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Christopher, stop changing the status! It is a confirmed bug (i.e. "Verified by someone other than the reporter" - In this case verified by many people. It is certainly not "Incomplete" (i.e. Cannot be verified). Many people have verified the problem. ** Changed in: linux (Ubuntu) Status:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

sameer, the latest kernel is 4.5-rc1, not 4.4.x. Hence, could you please test the latest mainline kernel and advise to the results? ** Changed in: linux (Ubuntu) Status: Confirmed => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I am also having this problem. Just did an install of Ubuntu 14.04 on an Asus ROG GL552VW. Any updates on this? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I have tried with latest kernel ( 4.4 ) and it fails to even boot. I think you should try with ubuntu 16.04 ( haven't tried myself though ). This is what I have learnt during this period : Kernels below 4.3 Add these Kernel parameters : "nouveau.modeset=0 tpm_tis.interrupts=0 acpi_osi=!

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To manage notifications about

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I experience this issue as well running Linux Mint 17.3 (based on Ubuntu 14). I updated to the latest BIOS (216) before I ever installed Linux on the machine (as suggested by Christopher) in a newer report of the same bug. It has no effect. The touchpad is not recognized at all. The hardware is

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Guido Granda Muñoz, it will help immensely if you filed a new report via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. For more on why this is helpful, please see https://wiki.ubuntu.com/ReportingBugs. -- You received this bug notification because you are a member of

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hello Guys, I also have exactly the same problem. I tryed using different linux distributions - ubuntu 14.04.3; sound is not working, mousepad neither, mouse crash from time to time, video card is not working propertly, it runs videos too fast and without audio eventhought I instaled -nVIDIA

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I fresh installed Linux Mint 17.3 Mate and yet the touchpad remains unfunctional. When you installed Linux, do you have to change any of the BIOS settings? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hi Christopher, Thanks for your help. I submitted a new bug report and subscribed you to it. Thanks again. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Dear All, I'm also affected by this bug with Ubuntu 15.10. As an additional information; touchpad (backlight,keyboard shortcuts) working fine with Linux Mint 17.3. I think, they shared same kernel family. Best Regards. -- You received this bug notification because you are a member of Ubuntu

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Dear All, I made a test with v4.4-rc5-wily kernel with Ubuntu 15.10 on Asus Rog GL552. After new kernel - Mouse pad works fine - Keyboard Back light works fine Although, ubuntu crashes on log-in screen within 3 seconds. Ps: ACPI OFF removed in grub to test mouse pad Best Regards. -- You

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Zhiqiang Sui, it will help immensely if you filed a new report via a terminal: ubuntu-bug linux Please feel free to subscribe me to it. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Interestingly, I also tried to boot using v4.4-rc5-wily kernel with ubuntu 14.04. The kernel refuses to boot even in recovery mode. @cagriozsoy, can you tell whether you used cinnamon or mate with Linux Mint 17.3. Because I have already tried installing 17.3 beta cinnamon and it did not boot.

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

It was Linux Mint Cinnamon. I don't remember kernel parameter details for Linux Mint (but maybe nomodeset). Best Regards. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Hi, I have the exactly same issue with ASUS ROG 752. I just got the laptop this afternoon and freshly installed the Ubuntu 14.04 with the kernel 3.19.0-25. The touchpad is not detected at all. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

sameer, while you don't need to run the apport-collect again, testing the latest live environment provides an additional, and helpful data point. Despite this, could you please test the latest upstream kernel available from the very top line at the top of the page from

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

apport information ** Tags added: apport-collected trusty ** Description changed: Laptop Model : ASUS ROG GL552 DH71 First Appearance : Got laptop yesterday. dual booted with ubuntu 14.04. Touchpad never detected. Manufacturer : ASUS ( as listed under windows 10 ) * xinput list *

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

The apportc-collect command is ran from current setup ( not using live cd ). Let me know if you want me to boot using live cd to run this command. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

sameer, could you please boot into a live environment of http://cdimage.ubuntu.com/daily-live/current/ and then execute the following command only once, as it will automatically gather debugging information, in a terminal: apport-collect 1520519 ** No longer affects:

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Indeed I have tried to update the kernel. Unfortunately, the 4.3 kernel does not boot. It hangs on Loading Ramdisk. Also tried nomodeset option to no avail. I have tried this as a Ubuntu 15.10 live USB and also by upgrading the kernel to 4.3 on a running Ubuntu 14.04 installation. Both hang at

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Tested 4.3 kernel, failed to boot in any scenario. Hangs on Loading ramdisk. ** Changed in: linux (Ubuntu) Status: Incomplete => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

The same here. ASUS ROG GL552VW with Ubuntu 14.04 fresh installation (3.19.0-39-generic). -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected To

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I got a similiar model, the ASUS ROG GL552VW, and I have exactly the same problem. The touchpad does not work when I boot Xubuntu, but my gaming mouse that I got with this laptop does seem to work. I will gladly help you with giving detailed information about this bug, but I do not know what kind

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Interestingly the conexant sound driver for this model is also in kernel version 4.3. was hoping to upgrade the kernel but couldn't do so. would definitely try out the new kernel and update this bug. In the meantime, if anyone has already tried updating to kernel 4.4, please update this bug.

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Status changed to 'Confirmed' because the bug affects multiple users. ** Changed in: xserver-xorg-input-synaptics (Ubuntu) Status: New => Confirmed -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu.

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

Did this issue start happening after an update/upgrade? Was there a prior kernel version where you were not having this particular problem? Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v4.4

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

I have been running the apport-collect command for more than couple of minutes now. tried to do a strace -p on it to see what it is doing. Its stuck in a loop doing this recvmsg(4, 0x7fffd3818740, 0) = -1 EAGAIN (Resource temporarily unavailable) poll([{fd=5, events=POLLIN},

[Bug 1520519] Re: ASUS ROG GL552 TouchPad not detected

** Also affects: xserver-xorg-input-synaptics (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1520519 Title: ASUS ROG GL552 TouchPad not detected