[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y dist-upgrade && sudo service apport start force_start=1 If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with: sudo ubuntu-bug /var/crash/_my_crash_report.crash where _my_crash_report.crash is the crash you would like to report. By default, this sends the crash to the Ubuntu Error Tracker infrastructure, which is different than Launchpad. For more on this, please see https://wiki.ubuntu.com/ErrorTracker . However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal: sudo nano /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and file the crash report via: sudo ubuntu-bug /var/crash/FILENAME.crash Where FILENAME is the actual name of the file found in the folder. However, this report is being closed since the process outlined above will deal with this issue more efficiently. Also, please do not attach your crash report manually to this report and reopen it. Thank you for your understanding. Helpful bug reporting tips: https://wiki.ubuntu.com/ReportingBugs ** Changed in: xorg (Ubuntu) Importance: Medium => Undecided ** Changed in: xorg (Ubuntu) Status: Incomplete => Invalid -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
I forgot to mention that the xenial session did not end after the crash of settings daemon, but the 14.04 one did. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Finally, I made some progress, hope it helps you. I've checked the daily image, this is what I've found: * In the default config, there removal of default external monitor is handled correctly. * Then I arranged my displays as I use it every day (see attached image) * The unity-settings-daemon has crashed after disconnecting the external monitor (apport popped up, but I did not file a new bug). So I thought that I have the same thing with 14.04 too, but maybe I have disabled reporting errors for settings-daemon earlier. I've found a file called ~/.apport-ignore.xml, and yes, it contained the settings daemon. I removed it from ignore and now I have crash file around the time of monitor removal, and its the crash of settings daemon. ** Attachment added: "Display arrangement" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+attachment/4579047/+files/Screenshot%20from%202016-02-23%2013-47-07.png -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, to see if this is already resolved, could you please test http://cdimage.ubuntu.com/daily-live/current/ and advise to the results? -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
I've attached my Xorg.0.log after the session exited and I saw the new login screen (switched to console CTRL-ALT-F1, and copied the /var/log/Xorg.0.log* to a safe location). Imho, this is the log of the new Xorg instance. I suspect that as there is a file Xorg.0.log.old with the same timestamp as the new one. Unfortunately there is no backtrace, it detects that the monitor is removed: [ 33982.721] (II) intel(0): resizing framebuffer to 1366x768 [ 33982.724] (II) intel(0): switch to mode 1366x768@60.1 on LVDS1 using pipe 0, position (0, 0), r otation normal, reflection none [ 33983.053] (II) config/udev: removing device Atmel Atmel maXTouch Digitizer [ 33983.074] (II) evdev: Atmel Atmel maXTouch Digitizer: Close [ 33983.075] (II) UnloadModule: "evdev" [ 33983.696] (II) config/udev: Adding input device Atmel Atmel maXTouch Digitizer (/dev/input/even t10) Whats worse it seems that the server terminated successfully: $ tail -10 Xorg.0.log.old [ 33987.674] (II) UnloadModule: "evdev" [ 33987.674] (II) evdev: ASUS USB2.0 Webcam: Close [ 33987.674] (II) UnloadModule: "evdev" [ 33987.674] (II) evdev: Sleep Button: Close [ 33987.674] (II) UnloadModule: "evdev" [ 33987.674] (II) evdev: Power Button: Close [ 33987.674] (II) UnloadModule: "evdev" [ 33987.674] (II) evdev: Video Bus: Close [ 33987.674] (II) UnloadModule: "evdev" [ 33987.714] (EE) Server terminated successfully (0). Closing log file. However there isn't any crash files in /var/crash. Any ideas? Should I start a session from command line? ** Attachment added: "Xorg.0.log" https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+attachment/4578370/+files/Xorg.0.log -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, after the log out happens, could you please attach your /var/log/Xorg.0.log file? It should contain a backtrace that correlates to the time when you are logged out. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Yes, just like that. I also tried the "Reporting a system crash" part, but the X debugging link to wiki (https://wiki.ubuntu.com/X/Debugging) does not work now. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, to confirm, apport is enabled as outlined in https://help.ubuntu.com/community/ReportingBugs#Reporting_an_application_crash_in_the_stable_release ? ** Tags removed: bios-outdated-210 ** Tags added: latest-bios-210 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
I've tried again and again. It also happened on external monitor disconnect now (kind of random). There isn't any new crash files. Do you have some guidelines how to track down this problem? It really annoys me now. I debug, recompile, anything you need, just to get it fixed. Thank you. -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, to clarify, after you log back in from the ended session, is there a crash file in /var/crash? ** Changed in: xorg (Ubuntu) Importance: Low => Medium ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Thank you for your help, I've updated the BIOS. novaki@novaki-S400CA:~$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date S400CA.210 01/27/2014 -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
There was a change. My session exits on reconnecting the the external monitor, not on disconnection. I consider this a small improvement, but there's some more to go :) ** Changed in: xorg (Ubuntu) Status: Incomplete => New -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
[Bug 1545834] Re: Session exits when removing external monitor
Szilard Novaki, thank you for reporting this and helping make Ubuntu better. As per https://www.asus.com/Notebooks/ASUS_VivoBook_S400CA/HelpDesk_Download/ an update to your computer's buggy and outdated BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BIOSUpdate does it change anything? For more on BIOS updates and linux, please see https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette . Please note your current BIOS is already in the Bug Description, so posting this on the old BIOS would not be helpful. As well, you don't have to create a new bug report. Once the BIOS is updated, if the problem is still reproducible: 1) Please provide the output of the following terminal command (not perform an apport-collect): sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date 2) Please make a comment specifically advising on if there was an improvement or not. 3) Please mark this report Status New. If it's not reproducible, please mark this as Invalid. Thank you for your understanding. ** Tags added: bios-outdated-210 ** Changed in: xorg (Ubuntu) Importance: Undecided => Low ** Changed in: xorg (Ubuntu) Status: New => Incomplete -- You received this bug notification because you are a member of Ubuntu Bugs, which is subscribed to Ubuntu. https://bugs.launchpad.net/bugs/1545834 Title: Session exits when removing external monitor To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/1545834/+subscriptions -- ubuntu-bugs mailing list ubuntu-bugs@lists.ubuntu.com https://lists.ubuntu.com/mailman/listinfo/ubuntu-bugs
