[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-08-22 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Suspend-Resume freezes the computer completely

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[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-06-23 Thread Christopher M. Penalver
flrtx, in order to allow additional upstream developers to examine the issue, 
at your earliest convenience, could you please test the latest upstream kernel 
available from http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D ? Please 
keep in mind the following:
1) The one to test is at the very top line at the top of the page (not the 
daily folder).
2) The release names are irrelevant.
3) The folder time stamps aren't indicative of when the kernel actually was 
released upstream.
4) Install instructions are available at 
https://wiki.ubuntu.com/Kernel/MainlineBuilds .

If testing on your main install would be inconvenient, one may:
1) Install Ubuntu to a different partition and then test this there.
2) Backup, or clone the primary install.

If the latest kernel did not allow you to test to the issue (ex. you couldn't 
boot into the OS) please make a comment in your report about this, and continue 
to test the next most recent kernel version until you can test to the issue. 
Once you've tested the upstream kernel, please comment on which kernel version 
specifically you tested. If this issue is fixed in the mainline kernel, please 
add the following tags by clicking on the yellow circle with a black pencil 
icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, and Y are the first two numbers of the kernel version, and Z is
the release candidate number if it exists.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Also, you don't need to apport-collect further unless specifically
requested to do so.

Once testing of the latest upstream kernel is complete, please mark this
report Status Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-f.39
** Tags added: latest-bios-f.39

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Suspend-Resume freezes the computer completely

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[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-06-19 Thread flrtx
Thanks, Christopher, for advising the BIOS update.

However, it didn’t improve the situation. The system is still completely
frozen when I reopen the display.

The output of 'sudo dmidecode -s bios-version && sudo dmidecode -s 
bios-release-date' is the following:
F.39
05/26/2015

** Changed in: linux (Ubuntu)
   Status: Expired => Confirmed

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Title:
  Suspend-Resume freezes the computer completely

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[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-05-05 Thread Launchpad Bug Tracker
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
   Status: Incomplete => Expired

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Title:
  Suspend-Resume freezes the computer completely

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[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-03-06 Thread Christopher M. Penalver
flrtx, thank you for reporting this and helping make Ubuntu better.

As per
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=6732463=8=4158
an update to your computer's buggy, insecure, and outdated BIOS is
available (F.39). If you update to this following
https://help.ubuntu.com/community/BIOSUpdate does it change anything?

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

Also, you don't have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible:
1) Please provide the output of the following terminal command (not perform an 
apport-collect):
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
2) Please make a comment specifically advising on if there was an improvement 
or not.
3) Please mark this report Status Confirmed.

If it's not reproducible, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.39

** Changed in: linux (Ubuntu)
   Importance: High => Low

** Changed in: linux (Ubuntu)
   Status: Confirmed => Incomplete

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Title:
  Suspend-Resume freezes the computer completely

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[Bug 1548850] Re: Suspend-Resume freezes the computer completely

2016-03-03 Thread Alberto Salvia Novella
** Changed in: linux (Ubuntu)
   Importance: Undecided => High

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Title:
  Suspend-Resume freezes the computer completely

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