Hi Dario, it's definitely not dash.ubuntu.com that's responsible. It
simply looks like some quirk in 7digital's implementation. I'm trying to
find out whether we have a channel that we can use to report the problem
to 7digital. If so, I'll do that. In the mean time, there is nothing we
can do to
BTW, this section in the log you attached shows the story:
thumbnailer-service: [16:55:45.415] "artist: R.E.M./Accelerate (234,0):
2.197007 [q: 0.03, d: 2.121933] sec (MISS)"
thumbnailer-service: [16:56:01.413] "album: R.E.M./Accelerate (70,0): 1.232549
[q: 0.05, d: 1.230182] sec (NO
Hi Dario, thanks for the follow-up!
Well, I suspect there is essentially nothing we can do about this.
dash.ubuntu.com almost certainly passes the request through to 7digital
without tinkering with it, so I suspect what you have found is a problem
in 7digital's API. It looks like it can handle
Hi,
I found (part of) the problem, at the least the one concerning R.E.M.
thumbnails. The problem seems to be the... dots! I've modified "artist" tags in
the MP3 files, cleaning-up "dots" in the "R.E.M." artist name. Without them,
fetching 7digital works! It recognize "REM", but not "R.E.M."
Here's the attachment! :-P
** Attachment added: "R.E.M. artist and album thumbnails."
https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+attachment/4620397/+files/Thumbnail-REM.jpg
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Bugs, which is
You can do
thumbnailer-admin clear
That will wipe the cache completely, as if the thumbnailer had never run
before.
If the *same* albums always fail, it may well be because 7digital simply
does not have artwork for those albums. Or, possibly, because some of
the tags contain spelling errors.
Hi Michi,
only this morning I've understood your request for the zipped dbus logs - I
didn't realize of those files before, sorry.
Well, now I saw there are seven of that kind of file, but only in one of
them (see attachment) I found something interesting (let me know if you
want me to upload
I can only see a few most recent entries in the log, most likely because
the log was rolled over and earlier entries are now in an archived and
compressed log. Could you also attach any compressed dbus logs that are
kicking around?
Looking through what I can see, there are a number of "FAILED
I've tried refreshing Music scope several times, at different hours.
I've just tried once again, this time I copied another working album to
the phone, and it worked only for that album (see attachment).
I uploaded some of the MP3 to my clowd storage at this address
Attachment: dbus.log file zipped.
Let me know if you need something else.
Thanks!
Dario
** Attachment added: "dbus.log file of my Aquaris E4.5"
https://bugs.launchpad.net/ubuntu/+source/thumbnailer/+bug/1559522/+attachment/4605515/+files/dbus.log.zip
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7digital has artwork for at least one of the albums you showed as not
working:
https://dash.ubuntu.com/musicproxy/v1/album-
art?artist==Friday%20Night%20in%20San%20Francisco=0f450aa882a6125ebcbfb3d7f7aa25bc
Given this, the problem should rectify itself automatically after some
time. Most likely,
Can you please attach one of the songs that does not work for you?
Failing that, can you please provide the value of that artist and album
title tags? (We need the *exact* spelling of the artist and album.)
The most likely cause for your problem is that, at the time, you either
did not have
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