[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2018-02-26 Thread nukedathlonman
It was a Pavilion 15-ab188ca.  And no I can't test, computer has been
permanently retired (stripped down and parted out) when the battery
charge circuit failed and could no longer properly detect a fully
charged battery (don't want or need my mom using a fire hazard).

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  [HP Pavilion 15] Intermittent black screens

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2018-02-17 Thread Christopher M. Penalver
nukedathlonman, to advise, given there are no debugging logs provided,
developers are unable to work on this issue. Hence, please answer all of
the following questions:

1) Could you please provide the full computer model as noted on the
sticker of the computer itself (not from the Bug Description, or the
result of a terminal command)?

2) To see if this is already resolved in Ubuntu, could you please test
for this via http://cdimage.ubuntu.com/daily-live/current/ and advise to
the results?

3) If reproducible, could you please provide the missing information
from https://help.ubuntu.com/community/DebuggingSystemCrash ?

** Description changed:

  I'm having a hard time tracing this down.  I updated to Kubuntu 16.04
  (from Kubuntu 15.10 - that was using the Linux Crimson 15.12 driver) a
  couple days ago on my notebook (HP Pavilion, A10-8700P APU), and ever
  since I've been having random black screens.
  
  I started debugging the driver, then thought it might be a DPMS issue
  (it's not - I have DPMS fully disabled currently), and now I'm back to
  debugging the driver.
  
  I don't have any remnants of the former closed Crimson display driver
  and never had an xorg.conf file (I made a small one that I'm using at
  the moment consisting of only a server layout to ensure screen savers,
  DPMS, etc are all off).
  
  The Black screen can happen any time from the login screen until hours
  later.  I can ssh into the system to shut it down.  And just discovered
  that if I unplug the system from it's power brick, I can close the lid -
  the system will goto sleep.  When I flip the screen back up, the system
  wakes up and the screen works again for 1-2 minutes.
  
  I don't see any errors in the log files (well, outside some nasty
  looking ACAPI errors in dmesg).
  
  HOT TO REPRODUCE:
  Boot system and use normally or simply leave system alone.  Blank screen will 
happen any time after x comes up.
  
- 
  EXPECTED RESULT:
  Screen doesn't blank unless a screen saver or power saver kicks in.
  
  SYSTEM INFO:
  Purchased Dec 2015 (build date from BIOS - Aug 2015), HP Pavilion 15" 
notebook, AMD A10-8700P "Carrizo", 16GB RAM, 960GB SSD
+ 
+ WORKAROUND: Install https://github.com/M-Bab/linux-kernel-amdgpu-
+ binaries

** Description changed:

  I'm having a hard time tracing this down.  I updated to Kubuntu 16.04
  (from Kubuntu 15.10 - that was using the Linux Crimson 15.12 driver) a
  couple days ago on my notebook (HP Pavilion, A10-8700P APU), and ever
  since I've been having random black screens.
  
  I started debugging the driver, then thought it might be a DPMS issue
  (it's not - I have DPMS fully disabled currently), and now I'm back to
  debugging the driver.
  
  I don't have any remnants of the former closed Crimson display driver
  and never had an xorg.conf file (I made a small one that I'm using at
  the moment consisting of only a server layout to ensure screen savers,
  DPMS, etc are all off).
  
  The Black screen can happen any time from the login screen until hours
  later.  I can ssh into the system to shut it down.  And just discovered
  that if I unplug the system from it's power brick, I can close the lid -
  the system will goto sleep.  When I flip the screen back up, the system
  wakes up and the screen works again for 1-2 minutes.
  
  I don't see any errors in the log files (well, outside some nasty
  looking ACAPI errors in dmesg).
  
  HOT TO REPRODUCE:
  Boot system and use normally or simply leave system alone.  Blank screen will 
happen any time after x comes up.
  
  EXPECTED RESULT:
  Screen doesn't blank unless a screen saver or power saver kicks in.
  
  SYSTEM INFO:
  Purchased Dec 2015 (build date from BIOS - Aug 2015), HP Pavilion 15" 
notebook, AMD A10-8700P "Carrizo", 16GB RAM, 960GB SSD
  
  WORKAROUND: Install https://github.com/M-Bab/linux-kernel-amdgpu-
  binaries
+ 
+ WORKAROUND: In 16.04 use http://kernel.ubuntu.com/~kernel-
+ ppa/mainline/v4.6-rc6-wily/

** Description changed:

- I'm having a hard time tracing this down.  I updated to Kubuntu 16.04
- (from Kubuntu 15.10 - that was using the Linux Crimson 15.12 driver) a
- couple days ago on my notebook (HP Pavilion, A10-8700P APU), and ever
- since I've been having random black screens.
+ Using Kubuntu 16.04, my screen will go black any time from the login
+ screen until hours later. I can ssh into the system to shut it down. If
+ I unplug the system from it's power brick, close the lid causing it to
+ go to sleep, and flip the screen back up, the system wakes up and the
+ screen works again for 1-2 minutes.
  
- I started debugging the driver, then thought it might be a DPMS issue
- (it's not - I have DPMS fully disabled currently), and now I'm back to
- debugging the driver.
+ Disabling DPMS didn't change anything. I don't have any remnants of the
+ former closed Crimson display driver and never had an xorg.conf file (I
+ made a small one that I'm using at the moment consisting of only a
+ server layout 

[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-11-27 Thread Edgar Mendoza
I have the same problem with laptop hp pavilion.
Processor: AMD A10-8700P Radeon R6, 10 Compute Cores 4C+6G × 4.
Graphics: Gallium 0.4 on llvmpipe (LLVM 3.8, 128 bits)

The system boot and then i have the black screen. After second reboot,
system seems work but in any unexpected moment, black screen appears.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-10-07 Thread johnnynobody
This fixed my problem: https://github.com/M-Bab/linux-kernel-amdgpu-
binaries

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-10-07 Thread Gustavo Jiménez Hidalgo
I have the same problem with my AMD-A10 8700P, someone has found some
solution???

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-07-11 Thread nukedathlonman
I looked at the release notes and it appears amdgpu-pro only supports
discrete/dedicated graphics.  I don't see any APU GPU based core listed.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-07-11 Thread Lee
I just tried to use the amdgpu-pro packages from AMD and that didn't fix
my problem either. I tried ubuntu-17.04-desktop-amd64.iso and that
didn't help. I tried various boot options and nearly all of them didn't
help. The only boot option that works reliably is "nomodeset".

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-07-06 Thread johnnynobody
I have the same problem with my brand new Pavilion 17 (product: HP
Pavilion Notebook (N9E13UA#ABA)) with the AMD A10-8700P Radeon R6, 10
Compute Cores 4C+6G, and graphics VGA compatible controller: Advanced
Micro Devices, Inc. [AMD/ATI] Carrizo (rev c5). I tried the graphics
PPA's but "no joy". Ubuntu 16.04.2 (64 bit), kernel
4.11.9-041109-generic. Seems to be a buggy driver since I can eventually
get a desktop after multiple reboots but after 30+ minutes the screen
goes dark and won't come back which, of course, means more reboots.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-20 Thread nukedathlonman
Oh, BTW, to be ry clear - I didn't provide (or do) any work on this
experimental (always consider it experimental) kernel - just the link to
it.  I only found it through a Phoronix article and used it to test.
Thank M-bab for his hard work. :-)

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-20 Thread nukedathlonman
I just checked on Phoronix, AMD's DC stack has not been accepted for
kernel 4.13 - so very unlikely to make it into Ubuntu 17.10.  Maybe  AMD
steps on it they  get it into kernel 4.14 at the earliest.  The basic
(overly simplistic) problem is how it's coded and would make it a total
nightmare for the kernel dev's to maintain.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-20 Thread nukedathlonman
Whoa, hold up - it *may not* be.  The kernel main line developers have
rejected the code for various reasons.  Untill it's acepted mainline,
it's not a part of the kernel.  Read the readme on the github site. AMD
has to make changes to DC (formerly known as DAL) to be accepted.  So
anyone using the kernel I pointed out is just beta testers for the time
being.  Glad it does work for you.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-20 Thread Luciano Porta
Good news everyone!

I have been trying the kernel with amd-staging provided by
nukedathlonman and it totally works! The system boots up to a completely
functional environment at full-resolution. I've also tried Team Fortress
2 and Rocket League and it's pretty damn close to Windows performance,
so you can pretty much ditch Windows away now if you want to. I'm so
happy! I've been testing with Ubuntu GNOME 17.04 on a HP Pavilion
17-g133cl notebook. Hopefully, for Ubuntu 17.10 all fixes will be pushed
to stable :) Yey!

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread nukedathlonman
Well, I'm a bit sorry I only filed the bug and haven't done anything
else except follow it (in hopes I'll be able to redo the system when
Windows no longer cuts the mustard on it and it returns to my
possession).

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread Luciano Porta
Wow! Thank you! Will try it tonight and tell you all.

By the way, my apologies for spamming a little bit out there. My mouse
went nuts and I changed the Public information type a hella lots of
times. Again, sorry.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread nukedathlonman
I was lucky and was able to pawn the computer off to another family
member with Windows installed (and I got myself an i3 based Dell that
works fine).  That said, I had the computer back a month ago (to clean
out the heat sink and remove a virus - natch) and looked into it with an
external USB HDD.  Nope, hasn't changed - BUT I tried a kernel with DAL
(DC) enabled - worked fine with that kernel.  So hopfully AMD gets there
act together and make the needed changes to get it mainlined.  Given
that some Carrizo based systems work fine with out DC/DAL support, I'm
betting it's a BIOS bug with the power settings of the GPU.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread nukedathlonman
Sorry, if you wish to try I breifly tested with this kernel:
https://github.com/M-Bab/linux-kernel-amdgpu-binaries

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread Luciano Porta
** Changed in: xserver-xorg-video-amdgpu (Ubuntu)
   Status: Incomplete => Confirmed

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread Luciano Porta
People fighting the same fight:

https://bugs.freedesktop.org/show_bug.cgi?id=97055

https://bugs.freedesktop.org/show_bug.cgi?id=97605

https://bugs.freedesktop.org/show_bug.cgi?id=95306

** Bug watch added: freedesktop.org Bugzilla #97055
   https://bugs.freedesktop.org/show_bug.cgi?id=97055

** Bug watch added: freedesktop.org Bugzilla #97605
   https://bugs.freedesktop.org/show_bug.cgi?id=97605

** Bug watch added: freedesktop.org Bugzilla #95306
   https://bugs.freedesktop.org/show_bug.cgi?id=95306

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-18 Thread Luciano Porta
Consider yourself lucky, I cannot change my laptop so I'm stucked with
this APU. Could we raise a Bountysource or something to attract some
devs to this problem? I know I would donate to whoever fixes this bug. I
just want to use Linux again, Windows is really getting on my nerves.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-06-04 Thread Joshua
Still not solved, huh? I've had this laptop for almost a year now,
running the vesa driver on Gentoo. It's a shame, but I think I'll just
have to get a new laptop as this problem has no hope of ever being
solved in the foreseeable future.

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-05-08 Thread Gianluca
Hi penalvch,
I've just sent a bugreport following your instructions

Thanks

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-04-11 Thread Cristobal Ortiz Ortiz
log: https://pastebin.com/sekckqCV

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-04-11 Thread Cristobal Ortiz Ortiz
Same problem to me here is my specs:

HP Laptop

AMD A10-87009 Radeon R6, 10 Compute COres 4c+6G x4
graphis: Gallium 0.4 on AMD Carrizo (DRM 3.9.0/4.10.9-041009-generic, llvm 3.8.0

OS: Ubuntu 16.04 LTS
OS Type: 64-bit

kernel: 4.10.9


this is my dmesg: https://pastebin.com/tjt54B9P

any other information required please feel free to contact me

already try the beta driver of amd  did not help
microcode for amd processors did not helped 
varios kernels versions also did not helped
so i am on on the open drivers no propietary drivers running now

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2017-04-07 Thread Luciano Porta
Hello everyone,

I'm a noob on bug reporting, but I have an HP laptop with the exact
problem described above and I would really like this problem solved. How
can I help?

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2016-12-30 Thread Christopher M. Penalver
nukedathlonman, could you please advise to the request of you in
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-
amdgpu/+bug/1577074/comments/10 ?

** Changed in: xserver-xorg-video-amdgpu (Ubuntu)
   Status: Confirmed => Incomplete

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2016-12-30 Thread Timo Aaltonen
Lowering the priority does not "hide" anything, and bumping it doesn't
help either.

This has not been filed upstream so there's nothing for me to do.

** Changed in: xserver-xorg-video-amdgpu (Ubuntu)
 Assignee: Timo Aaltonen (tjaalton) => (unassigned)

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Re: [Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2016-12-29 Thread jakedp
I solved the problem. I traded for an older i5 EliteBook.


On 12/29/2016 01:17 PM, Patrick Laurin wrote:
> Great to see importance has moved to critical.
> If only I was able to help.. I never debugged xorg before, never used 
> xdiagnose for that matter.
>

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Title:
  [HP Pavilion 15] Intermittent black screens

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2016-12-29 Thread Patrick Laurin
Great to see importance has moved to critical.
If only I was able to help.. I never debugged xorg before, never used xdiagnose 
for that matter.

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Title:
  [HP Pavilion 15] Intermittent black screens

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens

2016-12-21 Thread James Funk
Done, please note that in the bug report i am using the crimson (fglrx)
driver and kubuntu 15.10, because this is the only way that i can use my
computer. If i try to upgrade to 16.04 and AMDGPU, my computer is
unusable because of the bug. But maybe my hardware information helps.

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Title:
  [HP Pavilion 15] Intermittent black screens

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

2016-12-21 Thread Christopher M. Penalver
James Funk, so your hardware may be tracked, it will help immensely if you 
filed a new report with Ubuntu by ensuring you have the package xdiagnose 
installed, and that you click the Yes button for attaching additional debugging 
information running the following from a terminal:
ubuntu-bug xorg

Also, please feel free to subscribe me to it.

For more on why this is helpful, please see
https://wiki.ubuntu.com/ReportingBugs.

** Summary changed:

- [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver
+ [HP Pavilion 15] Intermittent black screens

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

2016-12-21 Thread James Funk
summary:- AMDGPU driver problems on "Carrizo" APU
+ [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver
tags:   added: needs-apport-collect needs-debug-logs needs-full-computer-model

The above information is not correct, the bug is in AMDGPU, not the
crimson driver.

The submitter writes "I updated to Kubuntu 16.04 (from Kubuntu 15.10 -
that was using the Linux Crimson 15.12 driver) a couple days ago on my
notebook (HP Pavilion, A10-8700P APU), and ever since I've been having
random black screens."

He is saying he updated from 15.10 that was using the Crimson driver
(which works and is the only available option for a working display at
the moment), to 16.04, where the Crimson driver support was removed and
AMDGPU is the only option. And that is when the black screens started
happening for me also, and i had to downgrade to 15.10 and back to using
the crimson driver.

My full computer model is: HP Pavilion 15-ab114no 15,6"

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  [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

2016-12-21 Thread Alberto Salvia Novella
@ Christopher M. Penalver

By setting bugs to low by procedure, there's no longer a way of telling
how several their consequences are.

This is specially important, because searches by importance no longer
distinguishes bugs by impact. So the original purpose of importances is
broken.

If a developer doesn't want to deal with reports with incomplete
information, they are better served by filtering incomplete bugs. But
the fact that a report has an importance of low doesn't tell them very
much about if to look at it or not, as importance only shows order.

Moreover by setting importance only based in impact, once the reported
sets status back to "confirmed" after providing the required info, the
importance is simply correct instantly without anyone having to modify
it. Doing the opposite will lead to critical bugs set as low, and nobody
realising it.

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Title:
  [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

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[Bug 1577074] Re: [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

2016-12-21 Thread Christopher M. Penalver
** Summary changed:

- AMDGPU driver problems on "Carrizo" APU
+ [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

** Tags added: needs-apport-collect needs-debug-logs needs-full-
computer-model

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Title:
  [HP Pavilion 15] Intermittent black screens with Crimson 15.12 driver

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